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Comment Yesterday (Score 1) 87

Our service was fine today. They had a ~6hr outage yesterday though. This is for business fiber connectivity. We BGP peer with them and another carrier though, so no actual downtime.

Their last ticket update:

Our local repair group field technician found a dirty fiber connection at the 2nd optical patch panel in the Henderson, NC central office. The field technician cleaned the dirty fiber to clear the automatic power reduction alarm. We are showing two way traffic on the higher level interface has restored. We will hold our ticket for 24 hours to ensure stability.

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