Alternatives to openDoctor

WaitWell provides organizations with a modern way to coordinate walk-in traffic and scheduled services through a secure, cloud-based queuing and appointment platform. Customers can join virtual queues or book appointments via QR codes, SMS, web links, kiosks, or by chatting with Waillo, an AI agent native to WaitWell that answers questions, explains services, and routes customers into the correct line using natural language. Customers receive live status updates and AI-driven wait time forecasts that reduce uncertainty. WaitWell includes strong real-time reporting and operational dashboards. Waillo Insights builds on this foundation by enabling leaders to ask plain-language questions of their data to uncover service constraints, monitor performance trends, and refine staffing decisions. With real-time visibility, integrated payments, open APIs, and HIPAA and SOC 2 compliance, WaitWell supports scalable, efficient service delivery across locations.

DoctorConnect is a trusted leader in patient engagement solutions, proudly serving the healthcare industry for over 25 years. We help medical practices of all sizes streamline communication, automate routine tasks, and improve the overall patient experience. From solo practitioners to large health systems, thousands of providers nationwide rely on our customizable tools to reduce administrative burden, decrease no-shows, and drive stronger revenue. Our platform is built for real-world healthcare operations—scalable, intuitive, and designed to integrate directly with hundreds of EMR and Practice Management (PM) systems. Whether you're looking to modernize appointment scheduling, automate reminders, or collect actionable patient feedback, DoctorConnect provides an end-to-end solution tailored to your workflow. With a focus on flexibility and results, we empower clinics to save time, enhance patient satisfaction, and operate more efficiently without disrupting existing systems.

NextGen Healthcare is a leader in healthcare software and services that enables the transformation of ambulatory health care. NextGen Office (1-10 doctors) and NextGen Enterprise (10+ doctors) are smart electronic health record solutions that help ambulatory practices reduce the burden of documentation, improve clinical outcomes, connect to other health systems, increase provider and patient satisfaction, streamline revenue cycles, and foster healthier communities.

Mend is an enterprise-grade patient engagement and integrated telehealth solution designed to help healthcare organizations profitably scale their practice and care for more patients. Mend makes it easy for healthcare providers to securely and efficiently communicate with their patients and is 100% HIPAA compliant. Mend provides integrated in-office and virtual care experiences for over 100 specialties with more than 5 million patients.

Introducing Upvio, the ultimate practice experience platform designed to optimize workflows, minimize repetitive administrative tasks, and thrive in today's digital-centric healthcare landscape. Tailored to meet the needs of healthcare providers across diverse specialties and organizations, Upvio offers a comprehensive set of tools to streamline and automate various operations, including appointment scheduling, telehealth, messaging, patient monitoring, and payments. Ensuring compliance with industry standards such as HIPAA and GDPR, Upvio tackles common challenges in the healthcare industry, such as complex interfaces, technical issues, communication problems, patient engagement, data management, revenue generation, scalability, customization, and reporting. Upvio stands out with its specialized features catering to the healthcare sector, including automated reminders, customizable forms, extensive telehealth capabilities, a virtual waiting room, and remote vital signs assessment. This cost-effective solution offers seamless integration and caters to users with varying levels of technical expertise, providing dedicated account managers for smooth setup and continuous support.

Why use 8 systems when one package could do the job? Weave allows patient, client, and customer communication to be easier and more efficient while working in and out of your office. This is especially helpful during COVID. Weave makes it easy to communicate with clients and patients.

To ensure the well-being of both patients and providers, independent practices require comprehensive solutions. Each product offered by Tebra is specifically designed to enhance and streamline the entire patient-practice experience, and when integrated into a unified platform, it functions as a complete operating system that benefits both providers and patients. By utilizing this connected system, practices can effectively attract new patients while retaining existing ones through enhanced digital visibility. Furthermore, patients are empowered at every communication point, fostering a seamless experience that promotes trust and contributes to a healthier practice environment. A state-of-the-art, certified EHR solution tailored to meet the demands of today’s healthcare providers is also included, equipping practices with essential features such as advanced charting, efficient documentation processes, a holistic view of patient histories, electronic prescriptions, lab integrations, telehealth capabilities, and much more, enabling providers to maintain control over their care delivery methods. With these innovative tools at their disposal, practices can thrive in an increasingly competitive healthcare landscape.

It is ideal for private clinics and medical practitioners. It is a cloud-based platform which streamlines your practice workflow and helps you attract and keep more patients at a lower price. Medesk offers video consultations with an in-built EHR, online booking and appointment reminders, powerful analytics and payment and deposit options. Medesk has already developed ready-made solutions to help GPs, mental and allied health professionals, as well as hair loss practitioners. Medesk lets you automate patient engagement with the following tools: - Transparent online booking available with flexible time slots -Add patient contact details directly to the EHR for immediate use - Automatic confirmation emails and texts right after booking To reduce cancellations and DNAs, schedule reminders

Curogram two-way, mass, and customizable texting is a great way to upgrade your practice management system. It allows for multi-user telemedicine, electronic patient forms and online appointment booking. You can create your own virtual clinic online and start seeing patients via your phone, tablet, or laptop. Integrates with your existing practice management system to allow you to manage your schedule from one place. Multi-feature platform allows for typical office workflows in remote environments. All-in-one HIPAA-secure messaging platform allows for staff-to-staff and patient messaging. It's easy to use for patients and doctors so doctors don't have deal with IT troubleshooting. Two-way texting and virtual waiting room allow for traditional workflows including patient intake, payment collection, document collection, check-in and check -out.

TimeTap, a web-based appointment scheduling solution for independent professionals and small businesses, is innovative. This platform functions as a shopping cart and allows users to book and manage their appointments online. This helps eliminate missed calls and no-shows. TimeTap's mobile application allows users to schedule client appointments, check daily availability, and more from anywhere at any time. Key features include customizable calendars, email notifications and text notifications, customizable reporting, private service schedulers and exportable list views.

Enhance the connection between your team and patients throughout the entire healthcare process, starting from appointment scheduling and continuing through triage and follow-up. Health Desk elevates the patient access experience, increases revenue, and boosts utilization rates. Dive deeper into our comprehensive Solution Overview. Safety measures are integrated at every interaction point. It is essential to acknowledge the inherent risks associated with telehealth, ensuring that patients, as well as both clinical and non-clinical staff, have access to clear decision-making support before undertaking any potentially hazardous actions. Streamline patient flow and reduce repetitive tasks with our flow tools. The beautifully designed patient and staff workspaces serve as intuitive resources, facilitating the efficient and safe management of all patient requests, from scheduling and triage to referrals and beyond. Training support staff has never been easier, making it a seamless experience for everyone involved. This innovative approach not only promotes better patient outcomes but also fosters a more cohesive healthcare environment.

Artera, a leading SaaS innovator in digital health, revolutionizes the patient experience with AI-driven virtual agents (both voice and text) designed to enhance every stage of the patient journey. Trusted by over 900 healthcare organizations—including specialty practices, FQHCs, large IDNs, and federal agencies—Artera engages with 100 million patients every year. Their virtual agents assist front desk teams by streamlining tasks such as self-scheduling, intake, forms, billing, and more. Whether boosting an existing team or deploying a fully autonomous digital workforce, Artera provides versatile virtual agent solutions tailored to fit where healthcare providers stand in their AI adoption. Supporting 2 billion communications annually across 109 languages on voice, text, and web, Artera combines a decade of healthcare expertise with cutting-edge AI to empower better care delivery.

Benchmark PM transforms patient engagement, covering everything from initial intake to final encounter. Key features include streamlined patient onboarding, hassle-free appointment scheduling, customizable reminders, comprehensive reporting, and user-friendly dashboards. On the billing side, Benchmark PM offers integrated claims management, a connected clearinghouse, electronic billing, insurance verification, and a versatile payment portal, simplifying the entire process. Benchmark Solutions provides a complete management solution for healthcare practices with Benchmark EHR software, Benchmark PM software, and Benchmark RCM services. This robust electronic toolset streamlines daily operations, boosts revenue, and enhances the patient experience. Each component of the Benchmark Solutions' suite is modular, ensuring easy integration with your existing systems. With Benchmark Solutions, you can focus on delivering high-quality care while we take care of the operational and administrative aspects, ensuring your practice runs smoothly and efficiently.

Utilize the specialized EMR designed specifically for urgent care settings to enhance your practice. This system features streamlined charting and user-friendly templates that facilitate rapid and precise documentation, optimizing workflow and fostering superior experiences for both patients and staff alike. Access the urgent care EMR software that equips you with essential tools to efficiently manage center visits. Clinicians can confidently document urgent care encounters thanks to its intuitive interface and tailored documentation templates. The system accelerates patient processing with swift registration, real-time insurance checks, an integrated EMR/PM database, and scheduling queues driven by workflow, enabling patients to move from check-in to discharge in the shortest time possible, thereby enhancing overall satisfaction. Furthermore, accurate CPT autocoding and intelligent E/M code suggestions guarantee comprehensive documentation for every visit and improve claim accuracy. With a comprehensive library of relevant standard reports available to support strategic decision-making, your clinic's performance can be easily monitored and continuously improved, ultimately elevating the quality of care provided.

Bridge provides a unified patient engagement platform built with digital empathy — designed to reduce friction across the patient experience while easing the administrative burden for physicians and staff. Rather than managing engagement through disconnected tools, Bridge creates a seamless, EHR-integrated experience that supports patients before, during, and between visits. Through a single platform, organizations can simplify access, communication, intake, and ongoing engagement without adding complexity to clinical workflows. By removing repetitive tasks, consolidating communications, and supporting proactive, ongoing patient relationships, Bridge helps provider-driven organizations deliver more compassionate, consistent digital experiences that patients trust and care teams can sustain. To learn more about how our platform delights patients and caregivers alike, visit our website.

Luma Health was founded on the idea that healthcare should work better for all patients. Luma’s Patient Success Platform™ is designed to go beyond disjointed patient engagement initiatives to connect patients to their providers across the entire healthcare journey – access and operational, clinical, and financial. This orchestration is supported by Luma Bedrock™ data-driven best practices, based on more than 700 million data points across more than 80 million patient interactions. Luma serves more than 600 health systems, integrated delivery networks, federally qualified health centers, specialty networks, and clinics across the United States, and today orchestrates the care journeys of more than 50 million patients.

Solv is a virtual care, scheduling and patient engagement platform that has been proven to increase patient satisfaction and increase visit volumes. Solv is a digital presence that allows providers to provide convenient and accessible healthcare to patients. - Online self-scheduling - Digital registration for insurance capture and electronic consent Online Payment - Video telemedicine - Automated waitlist management, optimization Secure chat - Feedback, surveys, and reputation management - Acquisition of new patients Portal for returning patients loyalty Solv offers three solutions that engage patients, increase their visit volumes, and improve patient satisfaction. Solv Patient Experience OS - Solv Telemed Solv App for Patients

Zebra Doctor offers online appointment scheduling and increased patient intake. It also manages digital reputation and provides a great patient experience. We cover the entire medical industry, from Primary Care and Dental Care to Medical Spas and everything in between. Telemedicine Patient Acquisition Mobile App Digital Reputation Digital Front Door EHR Customized QR Code Forms Our focus is on Practices, Patients and Processes. We are a turnkey healthcare solution provider that is constantly improving. We have revolutionized the patient experience by bringing doctors and patients closer together than ever before. Easy & instant communication Seamless televisits Real-time online scheduling Secure chat Reminders via email & text

YellowSchedule has revolutionized the way customer and patient appointments are organized and managed. As a reliable online scheduling and booking platform, YellowSchedule simplifies the appointment process, allowing therapists and businesses to focus more on their core activities. Key functionalities consist of scheduling capabilities, automated reminders, online booking options, tracking trends and history, and instant messaging features. This comprehensive tool not only enhances efficiency but also improves client satisfaction by ensuring a smooth booking experience.

Video appointment? Phone consultation? With medical reminder software specifically designed for clinics, you can ensure that your patients remember everything about their appointment. Pomelo's Automated appointment reminders encourage patients to arrive on time by providing all the information they need. Providers can increase patient satisfaction and save staff time by providing all the information they need, including location details and instructions on what to do when they arrive. Providers can customize the software features to allow them to set the frequency at which patients receive reminders. They can prompt patients to confirm their appointment and update the appointment status directly within their EHR.

Solutionreach is 100% focused on providing the technology and the expertise to use it to improve patient care and create a more profitable practice. We were the first to do it, and we continue to be the leader in this field, almost 20 years later. We help practices improve their patient experience and connect with patients the way they want. The result? Patients are more likely to schedule appointments and show up for appointments. Patients leave glowing reviews for their providers, which is then shared with others. All patients receive regular communications, which keep them connected to the practice. We bring all the experience that we have gained from 52,000 other practices to every practice when they agree to work with us. We are the right partner if a practice is ready for growth and increased revenue.

Patient Appointment Manager is an advanced software tool for scheduling appointments created by Atlas Business Solution. This robust solution offers a range of functionalities that enable the management of various schedules, the sharing of appointment details, the sending of email reminders for appointments, the generation of letters for patients, and the tracking of both business and employee performance. Key features of Patient Appointment Manager encompass a waiting list, options for recurring appointments, employee scheduling, alerts for conflicting appointments, service templates, and the ability to create mailing labels, among others. Additionally, the software facilitates improved communication among staff members and enhances overall efficiency in managing patient appointments.

Create a seamless patient journey that synchronizes instantly with your practice management system, offering a unique solution that both reads and writes data in real-time. We prioritize our engineering efforts on developing optimal bidirectional integrations with EHR and practice management systems. This advancement allows you to launch and refine your product in mere weeks instead of taking years. Our engineers actively utilize our own API to construct a doctor-facing SaaS product, ensuring that users receive a thoroughly tested and scalable experience. With online patient scheduling, potential clients can view your availability instantly and book appointments on-demand from any location or device. NexHealth's scheduling software is designed to perfectly customize your calendar straight out of the box. Our dedicated team of product experts is committed to assisting in the integration of both your calendar of record and EHR system, regardless of the complexity of your scheduling needs, ensuring a smooth and efficient implementation process. By enhancing these elements, we aim to significantly improve the overall efficiency of your practice.

Introducing a web-based solution for scheduling patient appointments that automates confirmation and reminder notifications through text, email, or voice. With TrueTexttm, patients can conveniently communicate with the office via text rather than making a phone call. Our all-encompassing recall system guarantees that no patient slips through the cracks. Patients have the flexibility to book appointments at any hour through our online scheduling tool. Enhance your practice with targeted promotions, effective marketing strategies, positive reviews, and social media engagement. Our committed customer success representatives will utilize their knowledge and skills to help you maximize the benefits of this robust system. This is all designed with you and your patients in mind! There are no obligations, commitments, or hidden fees. We firmly believe that the best way for you to truly understand the advantages of Patient Communicator for your practice is to experience it firsthand. For an entire month, you can enjoy the full capabilities of the system, along with unlimited training and support, completely free of charge. Experience the difference today!

Experience seamless accessibility and top-notch security without any trade-offs. Work from anywhere, consult with patients, and maintain connectivity through an all-inclusive cloud suite that encompasses both office and remote care technologies. Since its inception in 1999, our medical office software has remained unique as the only solution built entirely on a 100% cloud framework. We are excited to provide our complete range of software and data storage on the Amazon Web Services (AWS) cloud hosting infrastructure. The collaboration between AdvancedMD and AWS results in an unparalleled experience characterized by swift and dependable access to your information, steadfast data security, and effortless storage with automatic backup features. No other ambulatory software solution matches this level of hosting quality, ensuring that starting or expanding your practice in the cloud is both simple and budget-friendly. With our software being hosted and managed on AWS, your monthly subscription includes exceptional reliability, security, and performance. Furthermore, our cloud platform facilitates easy access to our software across various devices and operating systems, enhancing the convenience of your practice even further. This combination of cutting-edge technology and user-friendly design sets a new standard in the medical software industry.

WellSky Scheduling is a web-based solution that helps facilities book complex recurring appointments, reduce no-shows, and enhance service. WellSky Scheduling is designed for your success — it’s easy to use, cost effective, and flexible. Our solution helps you maximize efficiencies across your business, including intake and scheduling, patient communication, and business performance.

SKEDULE.[CARE] offers comprehensive solutions designed to enhance practice growth by focusing on patient attraction, management, retention, and engagement. This platform features a user-friendly Online Appointment Scheduling system, which can be set up in under five minutes, as well as an upcoming Engagement module. Additionally, the All-in-One Practice Growth Solution enhances online visibility through website creation, mobile application development, and effective digital marketing strategies. Practices that aim to succeed will prioritize delivering exceptional value to each patient while providing tools that facilitate seamless engagement, both online and in-person. Regularly sending newsletters and email campaigns not only fosters better relationships with patients but also boosts visibility and attracts new clients, contributing to the overall success of the practice. Ultimately, a proactive approach to communication and engagement is key to standing out in a competitive market.

Right Appointment© is a comprehensive patient scheduling platform that enables healthcare providers to coordinate the scheduling of both patients and physicians effectively. Additionally, by utilizing the open schedule feature from Physicianvisit.com, healthcare organizations can enhance their appeal to newcomers in the area or those seeking a new doctor or a second opinion. The system efficiently aligns the necessary resources with the scheduling demands of patients, ensuring that their visits to healthcare providers are seamless and timely. This alignment encompasses various essential resources for outpatient interactions, such as the physician, examination room, required equipment, appointment type, and insurance considerations. With its sophisticated scheduling algorithms, the application helps physicians adhere to their schedules, ultimately leading to an improved patient experience. Moreover, this versatile application can function as part of our integrated Omnipresent HIS© system or operate independently for organizations that already have an existing billing framework, making it adaptable to different healthcare environments. Its flexibility and efficiency make it a valuable tool for enhancing patient care and operational effectiveness.

You can search using demographic identifiers such as last name, first name, and telephone number, or by clinic-specific details like internal file numbers and health insurance numbers, as well as identifiers from other healthcare institutions like hospital cards or CLSC records. This module streamlines all facets of record management by removing duplicates and enabling the archiving, merging, and deactivation of patient records effortlessly. Additionally, the implementation of online appointment scheduling and electronic confirmations conserves valuable time. With just a few clicks, you can easily arrange an appointment that aligns with the availability of both the patient and the healthcare provider. MYLE empowers clinic administrators with the autonomy to manage the MYLE platform on their own. Designed as a comprehensive solution, MYLE includes a toolkit that supports the management of schedules, user accounts, access to logs, creation of templates and lists, and the ability to produce in-depth reports. Moreover, this system enhances overall efficiency in patient care and administrative tasks.

HIPAA Video provides exceptional video and audio clarity, even when bandwidth is limited. The platform ensures reliable video delivery while automatically adjusting to your internet connection. Alongside impressive audiovisual quality, it includes convenient chat and file-sharing capabilities, allowing you to share files with just a click. You can easily present your entire screen or a specific application to your patient without needing any plug-ins, ensuring high-definition sharing is accessible at any moment. During your sessions, you can take notes and review them as needed, with the ability to effortlessly copy and paste these notes into your preferred EMR/EHR system. With patient consent, you can record sessions, capturing all video, audio, and screen-sharing activities, providing you with flexibility and comprehensive documentation. There are no time constraints on your appointments, giving you more authority over your schedule without incurring extra fees for extended visits. Additionally, our automated notification system can help decrease no-show rates by as much as 30% by sending reminders via email and text. This added feature enhances appointment reliability and patient engagement.

Nexus EHR is a cloud-based, ONC-certified EHR and PM system for clinical healthcare providers. Nexus EHR works with your clinical workflow and maximizes the physician-patient encounter. Access anywhere, any time, and with any device (PC, Tablet, Mobile). Breeze through encounters via our intuitive, easy-to-use interface that allows you to practice naturally. Nexus PM helps you practice maximizing your revenue by simplifying billing operations. Physicians can use Nexus telemedicine for e-visits. Nexus patient portal gives patients a better control to fill demographics, insurance details, and histories before the appointment.

A patient chooses an open time slot and successfully schedules an appointment, prompting immediate notification to you, while the patient receives reminders via email and text. Explore the discovery grid to make your profile visible to over 331 million patients without delay. Ensure you never overlook a potential patient and fill your available slots rapidly. Eliminate the outdated practice of phone tagging, and say goodbye to the tediousness of phone calls and faxes for good. Allow the AI-driven mobile app to streamline your E-Referrals, giving you access to a network of 3 million providers for referrals. Your focus will remain on what truly matters – delivering exceptional care to patients. Additionally, minimize no-shows and cancellations by employing patient reminders, and enjoy seamless, paperless transactions through digital communication and integration with your EHR system. This modern approach not only enhances efficiency but also significantly improves patient satisfaction.

Bookafy is a comprehensive and automated booking solution designed for scheduling demos, service appointments, sales calls, and more. Featuring an elegant booking page as well as website integration, Bookafy empowers customers to manage their own appointments, settle payments, and effortlessly reschedule meetings and demos. With its user-friendly yet powerful interface, Bookafy boasts advanced online appointment scheduling tools that include enterprise-grade functionalities such as automated text reminders, mobile access for scheduling, options for class and group bookings, GoToMeeting integration, support for unlimited users, and additional features that enhance user experience. This platform is ideal for businesses looking to streamline their appointment management process and improve customer interactions.

Whether through SMS, WhatsApp, QR codes, or tablet-based interactions, we offer a comprehensive suite of options. Our services grant exceptional adaptability for both patients and staff to communicate at any time and from any location. We prioritize understanding the needs of your patients, which is why our engagement solutions, both physical and digital, can be tailored to support numerous regional and international languages. BestDoc can be configured to meet your specific requirements: whether you need a stand-alone solution that is not integrated or one that connects seamlessly with your Health Information System (HIS), and whether you are looking to implement it in a few departments or across the entire hospital. Hospitals, regardless of their size, rely on BestDoc to enhance patient experiences and establish new standards in healthcare delivery. Our patient-focused solutions are widely adopted throughout India and also extend their reach to the UAE, providing a global touch to local healthcare needs. By choosing BestDoc, you are ensuring that your institution remains on the cutting edge of patient engagement and satisfaction.

An all-inclusive service for medical appointment reminders via voice, email, and text, which includes options for rescheduling missed appointments and recall notifications. It provides immediate alerts to both patients and staff regarding any delays, office closures, or adverse weather conditions. This solution is fully compliant with HIPAA regulations, ensuring the secure exchange of protected health information through Relatient Messenger. Enhance patient engagement, address care gaps, reduce readmission rates, and boost revenue through automated outreach campaigns. The system features a mobile-centric registration and check-in process to streamline patient intake. As the financial burden increasingly shifts toward patients, evolving billing practices becomes essential. Outstanding balances can be collected more efficiently both in the office and online. The patient communication software sends automatic reminders for due balances and includes convenient online payment links for quick transactions. Additionally, it enables post-visit patient surveys that help generate public reviews, thereby enhancing your medical practice's online presence and reputation. By integrating these features, healthcare providers can significantly improve patient satisfaction and operational efficiency.

Introducing the next generation of virtual waiting rooms, where outdated kiosks, cumbersome tablets, and clipboards are a thing of the past! Yosi is transforming the patient intake and registration process with a focus on pre-arrival, effectively reducing wait times, enhancing patient experiences, and boosting financial performance for large healthcare organizations and busy clinics. Our comprehensive patient onboarding solutions streamline and elevate your waiting area, beginning long before the patient arrives and extending beyond their departure. With easy-to-use appointment scheduling that integrates seamlessly with your electronic medical records, patients can effortlessly book appointments in real-time, as 65% of them prefer self-scheduling options. Our automated intake and registration system utilizes a top-tier iPad interface that patients appreciate, enabling them to pre-register prior to their visit. Additionally, our solutions facilitate quick and simple collection of patient co-pays and outstanding balances at check-in, ensuring a hassle-free experience. By prioritizing patient satisfaction, we help healthcare providers maximize collections and create a welcoming atmosphere for all. Enhancing your waiting room has never been easier!

Enable patients to navigate their own healthcare needs and connect with the most suitable services. Our approach assists healthcare providers and systems in attracting new patients while ensuring the satisfaction and retention of current ones through a more consumer-focused experience. This ultimately leads to improved patient involvement and health results, all while streamlining workflows and boosting overall efficiency. Additionally, we support health plans and payers by providing their members with tools for self-service symptom assessment, triage, and clear guidance to identify the most appropriate, convenient, and cost-effective in-network care options. We collaborate with companies in digital health, healthcare innovation, and healthcare SaaS to enrich their digital health offerings with clinically-validated AI chat solutions, ensuring that patients receive timely and accurate assistance in managing their health. By leveraging technology and partnerships, we aim to transform the way healthcare is accessed and delivered.

Pharmboost is a HIPAA compliant patient engagement solution for independent pharmacy stores. With better communication and health care, pharmacies can improve the patient experience.

NovoClinical is a comprehensive EMR system created by doctors to enhance the efficiency and profitability of medical practices. NovoMedici offers a complete suite of solutions aimed at transforming the practice environment. We believe that physicians should concentrate on delivering care rather than managing financial tasks. With NovoClinical’s revenue cycle management, healthcare providers can eliminate concerns about payment collections, enabling them to prioritize patient care and medical services. Chronic Care Management (CCM) not only significantly benefits the health of patients but also helps boost the financial performance of medical practices. The telemedicine feature facilitates remote consultations for patients who have difficulty visiting in person or scheduling appointments. Utilizing the 20015 level 3 certified NovoClinical system allows practices to avoid penalties and qualify for a 7 percent incentive. Additionally, the NovoClinical portal empowers patients to enter their demographic details and medical history online while providing an option to electronically sign required documents. This streamlined process enhances patient engagement and improves overall practice efficiency.

Ensure that appointments are never missed due to your staff's busy schedules or office hours being limited. Enable your patients to book appointments at any time, day or night, from any device through convenient online scheduling. Avoid the financial impact of missed appointments by utilizing digital reminders via phone calls, text messages, or emails to help your patients stay informed about their upcoming visits. Leverage your outstanding reviews to enhance your search visibility and draw in new patients through online testimonials. Our solutions seamlessly integrate with your current electronic health records or practice management systems, eliminating the need for a complete overhaul. With real-time updates, your front desk staff will remain consistently aligned with healthcare providers. Each service we offer can be tailored to fit the specific needs of your hospital or practice, ensuring that your unique brand identity is reflected in every interaction with patients, ultimately fostering a stronger relationship with them. By prioritizing patient satisfaction and convenience, your practice can thrive in today’s competitive healthcare landscape.

Experience a seamless scheduling process that features an intuitive booking system and personalized appointment categories, adjustable based on the crucial qualifying questions relevant to your patients. Enhance patient engagement through various digital access points, leading to better acquisition, higher conversion rates, and improved retention. Obtain valuable insights into appointment analytics, marketing efforts, operational efficiencies, and potential avenues for revenue growth. Monitor the timing, methods, and categories of appointments being requested. Evaluate the effectiveness of your digital marketing strategies. Use real-time dashboards to visualize essential success metrics. Dive deep into patient demographics, insurance providers, and medical conditions. Furthermore, minimize instances of no-shows and cancellations by implementing automated reminders for appointments. By leveraging these features, you can create a more cohesive and engaging experience for both patients and providers.

Schedule ACE™ for Paratransit offers small and medium-sized paratransit organizations an easy-to-use solution for coordinating patient pickups and drop-offs. This platform not only streamlines scheduling but also gathers valuable data that can enhance productivity and improve communication among staff, as it provides essential insights into appointments and patient details. Furthermore, management reports generated by the system equip organizations with the necessary tools to expand and maintain a competitive edge in the market. Similarly, Schedule ACE™ for Clinics serves as an effective appointment scheduling tool, facilitating interactions between clinic staff and patients. By analyzing the information collected, clinics can boost their efficiency, increase profitability, and foster better communication among team members, ensuring that they have access to critical data regarding schedules and appointments. Ultimately, both solutions work towards empowering organizations in the healthcare sector to thrive in an ever-evolving landscape.

NextPatient serves as an automation solution for the front offices of healthcare practices, seamlessly integrating with major electronic health record and practice management systems to enhance scheduling, patient interaction, and administrative processes. The platform provides 24/7 access for patients to self-schedule, allowing them to easily book, modify, or cancel their appointments online from any device, while ensuring that healthcare providers maintain complete oversight of appointment availability and types. Additionally, it features an automated waitlist, which promptly informs patients of any cancellations or openings, enabling providers to quickly fill last-minute appointments. With digital check-in capabilities, patients can finalize their paperwork, consent forms, and insurance submissions online prior to their visit, significantly minimizing their waiting time and eliminating the hassle of illegible paper documents. Furthermore, NextPatient manages payment processing, encompassing deposits, secure card-on-file storage, and the automatic collection of outstanding balances via secure links, thus simplifying financial transactions for both patients and practices. This comprehensive approach not only enhances the patient experience but also optimizes operational efficiency for medical offices.

Lobbie serves as a comprehensive healthcare SaaS solution designed to enhance the efficiency of patient intake, appointment scheduling, electronic health records, and the management of labs, prescriptions, billing, and payments, with the goal of modernizing the administrative operations of medical practices. By replacing traditional paper forms with mobile-friendly, HIPAA-compliant digital intake forms—boasting over 2,000 pre-made templates and options for custom creation—patients can complete necessary information remotely prior to their appointments using smartphones, desktops, or tablets, all without the requirement of creating an account. The platform facilitates dynamic consent and e-signatures, automates data pre-filling, and boasts impressive pre-visit form completion rates, with some clients reporting around 91% of forms finalized before patients arrive. After transitioning to a digital intake system, Lobbie enhances operational efficiency further by automating appointment scheduling, allowing patients to self-schedule while also providing staff scheduling options for healthcare providers, along with sending reminders through email or SMS. Additionally, Lobbie supports telehealth services and integrates seamlessly with calendars and various external systems, ensuring a cohesive and user-friendly experience for both patients and healthcare providers. This all-in-one platform truly transforms the way clinics manage their operations, enabling them to focus more on patient care rather than administrative tasks.

The process of patient access serves as the foundation for the entire revenue cycle management in healthcare. By ensuring that patient information is accurate from the outset, healthcare providers can minimize errors that often lead to additional work in administrative departments. A significant portion, between 10 to 20 percent, of a healthcare system's revenue is spent on addressing denied claims, with a staggering 30 to 50 percent of these denials originating from the initial patient access phase. Transitioning to an automated, data-oriented workflow not only mitigates the risk of claim denials but also enhances patient care access, thanks to features such as round-the-clock online scheduling options. Furthermore, patient access can be refined by streamlining billing processes through real-time eligibility checks, which provide patients with precise cost estimates during registration. Additionally, enhancing registration accuracy leads to greater staff efficiency, allowing for immediate rectification of discrepancies and errors, thereby preventing expensive claim denials and the need for further administrative corrections. Ultimately, focusing on these elements not only safeguards revenue but also elevates the overall patient experience.