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ease
features
design
support

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Write a Review

Description

Providertech’s text messaging solution, equipped with built-in HIPAA compliance, enhances operational efficiency while optimizing the care experience for patients. This secure, two-way messaging platform simplifies communications with patients, allowing for real-time connectivity between healthcare providers and their patients. By utilizing this method, you can reduce the volume of incoming calls, increase overall operational efficiency, and significantly improve patient care outcomes. Maintain ongoing communication through secure text messaging to bridge gaps in patient care and ensure clear exchanges between visits. This solution aids in guiding patients through the intricacies of the healthcare system and facilitates discussions about population-based care. Routine inquiries can be addressed without the need for phone calls, as patients receive your messages or invitations directly via text. With the ability to send photos, videos, and documents securely, you can more effectively communicate important information. Furthermore, your patients do not need to download any applications to access this service, making it incredibly user-friendly. Ultimately, this innovative approach fosters a more connected healthcare environment, enhancing both provider and patient experiences.

Description

Smart forms, reminders, payments and more can fully automate your consumer experience. OpenDoctor is cloud-based so there is no software to install. It integrates seamlessly with your existing systems and works within your workflows, not ours. Our advance scheduling logic is easy to use and repeatable, no matter how complex the appointment, radiology or family medicine, is. We work within your EHR/RIS's current workflows. Notification system allows for you to modify the content and delivery schedules for emails, texts, and voice reminders. For improved revenue cycle management, patients can seamlessly pay outstanding balances or co-pays through the scheduling workflow. Patients can use their mobile devices to check in, register, and fill out forms.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft 365 Yes 
Microsoft Azure Yes 
athenahealth Population Health Yes 

Integrations

Microsoft 365 No 
Microsoft Azure No 
athenahealth Population Health No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Providertech

Country

United States

Website

www.providertech.com/hipaa-compliant-texting/

Vendor Details

Company Name

openDoctor

Founded

2010

Country

United States

Website

opendr.com

Product Features

Appointment Reminder

Appointment Scheduling No 
Calendar Management No 
Call Reminders No 
Email Reminders No 
Online Booking No 
Payment Reminders No 
Recurring Appointments No 
Rescheduling No 
SMS Messaging No 
Two-Way Messaging No 

Patient Engagement

Appointment Scheduling No 
Care Planning No 
Collaboration No 
Messaging No 
Mobile Access No 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

Patient Scheduling

Analytics/Reporting No 
Approval Process Control No 
HIPAA Compliant No 
Mobile Access No 
Notifications/Alerts No 
Online Scheduling No 
Patient Communications No 
Patient Intake No 
Patient Portal No 
Patient Records Management No 
Payment Processing No 
Reminders No 
SMS Messaging No 

Product Features

Appointment Scheduling

Appointment Reminders Yes 
Automated Scheduling Yes 
Calendar Sync No 
Client Database No 
Group Scheduling No 
Mobile Access No 
Multi-Location No 
Online Booking Yes 
Online Payments Yes 
Recurring Appointments No 
Room Booking Management No 

Medical Scheduling

Appointment Management No 
Billing & Invoicing No 
Drag & Drop No 
Facility Scheduling No 
Multi-Location Yes 
No-Show Tracking No 
On Call Scheduling Yes 
Patient Records No 
Patient Scheduling Yes 
Physician Management No 
Recurring Appointments No 
Self Service Portal No 
Staff Scheduling Yes 

Patient Engagement

Appointment Scheduling Yes 
Care Planning Yes 
Collaboration No 
Messaging No 
Mobile Access Yes 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management Yes 

Patient Scheduling

Analytics/Reporting No 
Approval Process Control No 
HIPAA Compliant No 
Mobile Access No 
Notifications/Alerts No 
Online Scheduling No 
Patient Communications No 
Patient Intake No 
Patient Portal No 
Patient Records Management No 
Payment Processing No 
Reminders No 
SMS Messaging No 

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