Alternatives to audIT

Guardz is an AI-powered cybersecurity solution that provides MSPs with a platform to protect and insure small and growing businesses from cyberattacks. The platform provides automatic detection and response to protect users, devices, cloud directories, and data. We simplify cybersecurity management to allow businesses to focus on their growth without being bogged down by security complexity. The Guardz pricing model is scalable and cost effective and ensures comprehensive digital asset protection. It also facilitates rapid deployment and business growth.

Miradore acquired by GoTo in 2022 is a cloud-based Mobile Device Management platform (MDM) that allows you to secure manage both company-owned and personal Androids, iOS, macOS and Windows devices. Miradore allows you to keep up with your device fleet, automate the management of multiple operating systems, distribute business-critical applications, and secure company data. It is easy to get started and it is always free. You can also unlock additional features with Premium plans when you need them. The Premium+ plan offers a 14-day free trial that allows you to test all features risk-free. You do not need to provide credit card information.

Syncro is the integrated business platform for running a profitable MSP. Enjoy PSA, RMM, and remote access in one affordable package. PLUS! Integrations to 50+ MSP and business tools you also love and use amp your efficiency even more. Syncro pricing is refreshingly simple—one flat fee for all PSA, RMM, and remote access features. Unlimited endpoints, no contracts, no minimums.

ConnectWise PSA (formerly ConnectWise Manage) a robust business management platform, is designed for companies that offer service and support technology. ConnectWise PSA is trusted by more than 100,000 users. It offers a wealth features that enable teams to achieve greater accountability and operational efficiency. ConnectWise PSA includes help desk, billing and time tracking, project management, agreement management, sales and marketing, procurement and reporting tools. ConnectWise PSA™ (formerly ConnectWise Manage) is an award-winning professional services automation (PSA) solution that connects your entire operation. It creates a single view via a single data layer, so you can clarify and streamline what’s actually happening in your business.

ConnectWise Control (formerly ConnectWise Control) is a remote-support solution for Managed Service Providers, Value Added Resells, internal IT teams and managed security providers. ConnectWise ScreenConnect is a fast, reliable, secure and easy-to-use remote support solution that helps businesses resolve customer issues faster, from anywhere. The platform offers remote support, remote meeting, remote access and customization. It also integrates with leading business software. Raising the bar on remote support will reduce downtime for customers. Give technicians the ability for superior service by providing reliable, direct connections that allow them to access desktops and mobile devices when needed. Remote desktop and mobile support solutions that are flexible, fast, and secure for every industry. Not sure which version to choose? We'll help you choose the right version for your needs. No credit card needed for the 14-day free trial.

At SafeDNS, we are committed to creating a safer and more secure online environment for SMBs, enterprises, ISPs, MSPs, OEMs, and Education. We have a global footprint, making the internet safer for millions of users in over 60 countries. With years of experience in the field of cybersecurity and DNS filtering, we offer cutting-edge solutions to safeguard your digital life. Our innovative technologies help you stay protected against malware, phishing attacks, inappropriate content, and more. SafeDNS currently serves over 4000 institutions and home users around the world.

BDRSuite is a cost-effective Backup and Disaster Recovery solution, meticulously designed to address the diverse data protection needs of both businesses and service providers. BDRSuite provides robust backup solutions for a wide array of IT workloads, including virtual machines, servers, endpoints, SaaS applications, cloud VMs, NAS/File Shares, and databases & applications. It provides the flexibility to store backups anywhere and comes with centralized management console to effectively manage backup operations Designed to safeguard data and ensure rapid recovery in the event of data loss or ransomware attacks, BDRSuite empowers businesses to achieve reliable data protection and maintain business continuity at a highly competitive price.

QUOTE SMARTER. FASTER AND MORE PROFITABLY One incorrect quote can ruin your reputation and hard-earned reputation. A wrongly quoted price can make a deal go sour. Don't put your business at stake. servicePath is a configurate, price and quote (CPQ), platform that makes complex quotes easy. ServicePath makes it easy to create quotes that take hours and involve multiple departments. ServicePath allows you to view all the latest cost elements and solution configurations on one platform, reducing the risk of issuing a poor quote. ServicePath makes it easier to do business with you.

Zomentum is a sales acceleration platform that is exclusively designed for IT Partners. It combines pipeline management and proposal and quote builders, sales automation, reporting & analytics, and reporting & analysis to enable frictionless MSP sales. Zomentum makes it easy to create documents 70% faster, increase deal values by 600%, and convert more often. Today, Zomentum is used by thousands of MSPs to increase revenue, reduce sales cycles, and simplify buying. Our customers have generated close to $100M in revenues. Our mission is to build a trusted network of IT partners, revolutionizing the IT purchasing process for small and medium-sized businesses around the world.

A single platform that enables the curation and sale of all-encompassing IT services. Assemble premium technology offerings equipped with seamless eCommerce, effective order management, and subscription billing solutions. The centralized MSP dashboard, combined with automated provisioning processes, can minimize your deployment times and expenses by as much as 90%. Enhance the customer experience and decrease the number of helpdesk inquiries with our user-friendly self-service dashboard tailored for non-technical users. Encapto’s easy-to-navigate self-service interface integrates various technologies to boost customer satisfaction, lessen support demands, foster customer loyalty, and create effortless upselling possibilities. Allow your customers to manage their own needs while you focus on growing your business. Create a personalized storefront featuring your product catalog, enabling customers to make their own orders. Streamlined order processes facilitate upselling and cross-selling of your offerings, additional features, and exclusive deals, ultimately leading to increased revenue and customer satisfaction.

Remotely support client and internal computers using unattended remote access. Users can also access the computer remotely. Splashtop Remote Support is the right tool for you, whether you are just starting with remote support tools or looking for an alternative to expensive products. Splashtop Remote Support, a best-in class remote support tool, allows you to access your managed computers from any device at any time thanks to our fast, high-definition connections.

IT resellers, such as VARs and MSPs, face the very complex process of quoting, renewing and tracking IT assets. From slow systems, disjointed workflows and missing fields, bad software often slows down teams and impacts profitability. Owlytica solves this challenge by offering quoting, renewal management and IT asset management in one unified platform, enabling the reseller to sell faster, offer self-service portals and most importantly use the asset data generated by quotes, renewals and customers to upsell and cross-sell more products and services. The key features of Owlytica include Quoting, Contracts, Renewals, Asset Management, Portal, and Ticketing. These are designed to reduce manual work, helping IT resellers focus on what they do best: selling. With Owlytica, capturing more renewals and finding new sales opportunities becomes much easier, boosting profitability and morale. Owlytica easily connects with existing distribution, CRM, and financial systems through its API, making it a versatile tool for growing your IT reselling business.To learn more about Owlytica and schedule a consultation, please visit owlytica.com.

Spiceworks can be your mission control for all networks you serve with a little knowledge. Spiceworks allows you collect network information from all client sites over secure HTTPS, then consolidate it and manage it all from a single location. After a quick set-up in Spiceworks, each client can have their own user portal to submit helpdesk tickets. All of them will be directed to your central Spiceworks installation. Each client will have their own Active Directory authentication to ensure security. You can also view all your open help tickets from one place, auto-assign tickets based on client, and create detailed reports. IT is always on the move! You can open, close, assign, or respond to help desk tickets from your mobile device with just a few text commands. You can now manage all client requests from anywhere, whether you are at work, lunch, or on the golf course.

Humanize IT serves as a revolutionary platform for communication and QBR acceleration tailored for MSPs, shifting the focus from traditional presentations to structured, interactive client discussions. Utilizing a comprehensive four-step framework, it is enhanced by coaching, ready-to-use templates, automated evaluations, budgeting resources, and customized client dashboards. The platform seamlessly integrates with PSA systems to synchronize opportunities and data, streamlining QBR preparations and saving between 6 to 12 hours for each review while offering insights like client engagement scores, whitespace analysis, and various personas (such as vCIO and CISO) that facilitate significant conversations. By providing weekly coaching sessions and fostering a peer community, MSP teams cultivate strategic selling practices and establish trust-based relationships with clients. Humanize IT not only transforms technical dialogues into value-driven conversations, thereby increasing client retention and upselling success, but also enhances the profitability of MSPs, all within a SOC 2-certified framework that guarantees consistent and reliable service delivery at scale. Ultimately, this innovative approach empowers MSPs to engage more effectively with their clients, fostering long-term partnerships and driving business growth.

UNIFIED vCIO MANAGEMENT PLATFORM. Simplify Technology Business Reviews by integrating vCIO functions, technology alignment strategies, and network documentation into a single platform. Document. Capture your clients' network information within our comprehensive documentation system. Review. Conduct Technology Audits using pre-built templates for efficiency. Present. Share the findings and grant clients access to their personalized QBR dashboard. Features Highlights. Access all necessary tools within one user-friendly solution. vCIO Dashboard. A unified interface offers quick insights into critical aspects of clients' network and security operations. Consolidate data from various sources into an intuitive dashboard. Provide clients with limited access to the information that matters most to them. Technology & Security Review Frameworks. Utilize straightforward QBR frameworks. Benefit from ready-to-use QBR templates that adhere to industry standards such as NIST CSF, ISO27001, PCI, HIPAA, and more. Additionally, our platform ensures that both accountability and transparency are maintained throughout the review process.

RangerMSP offers an affordable, on-premise PSA solution tailored specifically for small to mid-sized IT service providers and managed service providers (MSPs). This software simplifies the management of your IT services business, allowing you to work efficiently and securely. With a focus on enhancing customer service, boosting sales, and facilitating growth, RangerMSP stands out for its user-friendly and intuitive interface. Installation is straightforward, enabling you to begin operations in just a few minutes, and it requires minimal training, making it accessible to all users. You will be impressed by how quickly it aids in tracking tasks and managing operations effectively. Since its inception in 2004, RangerMSP has continuously evolved through valuable user feedback, ensuring it meets your specific requirements. Your data remains secure on a server that you control, whether it's on-premise or cloud-based, providing you with the ability to manage security levels and access direct database for external reporting. Additionally, the advanced API allows for seamless integration and customization. The database is open, ensuring that your data is always yours, indefinitely. This commitment to user empowerment and control sets RangerMSP apart in the competitive landscape of IT management tools.

Increase your sales. Streamline Your Costs. Differentiate your MSP. Your MSP can differentiate themselves by using ID Agent. ID Agent provides real-time dark-web search results that create urgency. It also provides sales and marketing-ready resources and coaching so you can make a profit in 30 days or less. Your customers are often only concerned with their network passwords being exposed. They don't think about the possibility of their usernames and passwords being stolen from third-party websites or applications. Three former CEOs of MSPs are on ID Agent's staff. This software provides actionable cybersecurity threat intelligence to Managed Service Providers around the world. We've been there, literally, and we know the challenges and obstacles you face and how to overcome them.

Paessler PRTG Enterprise Monitor is designed to be vendor neutral, enabling it to oversee nearly any device, application, or service through widely used monitoring protocols and the established API. Beyond traditional IT environments, it is capable of handling industry-specific protocols to effectively monitor medical devices, production lines, IoT configurations, and much more. This comprehensive solution covers all aspects of monitoring, including infrastructure, networks, applications, cloud services, databases, storage, and virtual environments. When it comes to audits for expansive networks, the process can be prolonged due to the necessity of gathering extensive data; however, Paessler PRTG Enterprise Monitor simplifies your auditing process by providing a centralized source of information, ultimately conserving both time and financial resources. Large corporations often utilize a variety of monitoring and analytical tools, resulting in detailed insights about each IT component, and PRTG integrates these capabilities into one cohesive platform for efficiency.

vCIO Hero is an innovative virtual CIO platform specifically designed for managed service providers (MSPs) that prioritizes quarterly business reviews (QBR) by enhancing strategy evaluations with advanced ICT audit tools, traffic-light risk assessments, and structured recommendations categorized as “Good/Better/Best” through a user-friendly visual solution builder. The platform features critical components such as an ICT overview, detailed audits with commentary, multi-option recommendation modules, and a Kanban-style roadmap to facilitate strategic planning. It seamlessly integrates with PSA and RMM tools to synchronize data and offers branded client portals to ensure transparency during quarterly business reviews. Distinctively, vCIO Hero not only emphasizes compliance reporting but also focuses on boosting sales conversion, enabling MSPs to simplify complex technology stacks, cut down on expenses, and accelerate decision-making through established sales psychology principles. Additionally, it is available as a standalone product or within Invarosoft’s Stack Saver bundles, making it a viable alternative to individual tools like ScalePad Lifecycle Insights and vCIO ToolBox. With its comprehensive features, vCIO Hero is positioned to significantly enhance the efficiency and effectiveness of MSPs in managing their clients' IT needs.

Standardize, secure and scale your IT managed service. Liongard is the only automation platform that gives complete visibility across the stack. This allows you to unleash your team and operate at 10x speed. Logging in manually to manage Internet Domains, SQL servers and all other systems is a tedious task. Unify systems in Liongard for auditing historical data, monitoring critical changes, setting proactive alerts, and reporting across the IT stack. With Liongard's unified platform for automation, you can quickly onboard customers and monitor system changes every day. Liongard's unified platform for automation makes it easier to onboard customers and track system changes daily. Liongard's unified automation platform allows you to access data for business reviews, scoping new project opportunities, and converting customers into Managed Services. Your MSP can be more profitable, efficient, and secure. This includes everything from how you evaluate potential customers to how they protect their systems. Liongard automates the process, minimizing human errors.

Streamline the documentation of your IT infrastructure with automated software designed to keep everything organized. Our network documentation tool, XIA Configuration, allows you to efficiently document your IT assets, running reports that cover a variety of systems such as Windows, Active Directory, Exchange, Hyper-V, Azure, VMware, Citrix, and beyond. This unified web interface enables you to audit the configurations of different systems seamlessly. You can monitor changes and pinpoint security vulnerabilities, transforming what used to be days of tedious manual documentation into an effortless automated process that takes mere seconds. By discovering your servers and documenting their configurations, you can enhance your troubleshooting and disaster recovery efforts. With features like version control and change tracking, identifying unusual activity and incorrect configurations becomes straightforward. Furthermore, ensure your IT operations comply with organizational policies, Microsoft best practices, and security standards. With XIA Configuration, you can effortlessly create documentation that reflects your brand identity while maintaining accuracy and compliance. This not only saves time but also enhances the overall integrity of your IT management.

Kaseya's Quote Manager will revolutionize your sales process. Transform your sales process. Streamline your quoting and procurement to boost revenue. Your strategic advantage in the sales arena is waiting for you. Our intuitive cloud platform enables all staff to quote and sell with ease, resulting in MSP success. Our intuitive drag-and-drop editor streamlines quote creation, ensuring polished, branded quotes. MSPs can now save time by avoiding the 20-minute ordeal. Modern electronic quotes will increase efficiency, reduce rebuilds, and speed up sales. Bid adieu to manual and time-consuming hardware acquisition. Our automation eliminates rework and streamlines the process to increase efficiency. We offer this modern solution, which eliminates manual steps and increases productivity.

Quoter is an innovative cloud-based platform designed specifically for managed service providers (MSPs) that streamlines the quote-to-cash process by automating more than 30% of sales tasks. The platform seamlessly integrates with various systems such as PSA, CRM, distributors, payment processors, and accounting software to automatically fill in client, product, and pricing information. It accommodates an unlimited array of configurable line items and bundles, offers volume discounts, supports multi-currency pricing, and accurately calculates taxes and shipping—leveraging tools like Avalara. Additionally, it facilitates e-signatures and payment processing through options such as Stripe, PayPal, and ConnectBooster. Quoter also provides customizable branded templates, product configurators that include optional and single-select items, and distributor pricing that is aware of inventory levels. The platform enhances productivity with features like email tracking, automated follow-ups, manager approval workflows, and detailed cost and margin tracking, all while offering comprehensive reporting capabilities on quotes, margins, users, and product performance. Furthermore, businesses can benefit from its robust analytics to make informed decisions and optimize their sales processes.

Your organization may have a variety of servers, desktops, and laptops. As your organization grows, managing all of these machines can become a problem. OptiTune is one of the most innovative solutions available. It was specifically designed to simplify IT management for any size organization. It allows you to control all computers in your organization. This includes exposing malware infestations, updating them, installing the latest versions of Microsoft™, Office, and identifying overloaded computers. OptiTune offers all of these options and more.

ScalePad Backup Radar offers an automated, cloud-based solution for backup monitoring and reporting, tailored for managed service providers. This tool aggregates backup statuses from over 300 integrations, including primary RMM, PSA, and backup systems, across servers, workstations, virtual machines, and NAS devices, all displayed in a customizable dashboard. It identifies vulnerabilities, facilitates trend analysis, and prioritizes actionable alerts by utilizing an intelligent ticketing system that organizes, appends, and automatically closes notifications to minimize distractions. Additionally, Backup Radar provides customizable, color-coded reports that can be scheduled flexibly and integrated within ScalePad’s Lifecycle Manager for coherent insights for clients. Compliant with SOC 2 Type II and ISO 27001 cybersecurity standards, the platform also features seamless API-driven integrations with PSA ticketing systems, allowing for the automation of incident workflows and the upkeep of compliance. This comprehensive solution is designed to enhance efficiency while ensuring that managed service providers can deliver consistent and reliable backup services.

Cybersecurity as a Service tailored for Managed Service Providers (MSPs) addresses the complexities of cyber risk, which can be challenging to articulate, hard to detect, and costly to oversee. SKOUT simplifies the identification of risk, making cybersecurity both accessible and affordable while empowering MSPs to offer these solutions to their clients. Our platform is a cloud-based, real-time data analytics system designed to provide effective cybersecurity tools specifically for small and medium-sized businesses (SMBs) through MSPs. Recognizing that cyber threats persist around the clock, the SKOUT Security Operations Center operates continuously—24 hours a day, 365 days a year—to support our MSP partners in safeguarding their clientele. Users can gain a comprehensive view of alerts and incidents by utilizing our Customer Security Dashboard, which allows for the visualization of critical data. Furthermore, SKOUT's adaptable alerting system and support act as an extension of your existing team, collaborating seamlessly with your Network Operations Center (NOC), help desk, and technicians. With SKOUT, we connect the various elements of cybersecurity to create a cohesive strategy. By integrating fully-managed security monitoring (SOC-as-a-Service), robust endpoint protection, and comprehensive email security, you can also reduce the unforeseen expenses associated with configuration and ongoing management. This approach not only enhances security but also streamlines operations for MSPs and their clients, ensuring a fortified defense against evolving cyber threats.

Barracuda Intronis Backup – MSP is a software-based backup and disaster recovery (BDR) solution that aims to enhance customer value by safeguarding essential data while simultaneously providing avenues for profit expansion and business growth. The combination of Intronis Backup and the ECHOplatform offers a comprehensive software-only approach that surpasses basic file-and-folder backups, delivering secure hybrid solutions for local and cloud data protection, all wrapped in a straightforward pricing model along with a unified management interface. With a predictable fixed cost per small and medium-sized business (SMB) site, Intronis Backup ensures financial stability for managed service providers (MSPs). This fixed pricing structure not only facilitates margin development for MSPs but also positions data protection as a catalyst for business growth. Additionally, Intronis Backup comes equipped with essential management and reporting tools tailored to effectively support SMBs, and MSPs can further enhance their operational efficiency through seamless integrations with key business applications. As a result, the solution empowers MSPs to streamline their processes while focusing on delivering exceptional service to their clients.

Boundless presents adaptable and scalable pricing solutions tailored to the specific number of networks and services required by your business. It allows for the automation of deploying, migrating, and configuring extensive Cisco Meraki infrastructures, thereby enhancing the efficiency of overall network management. With the capability to collect logs on activities occurring within any network infrastructure and devices, troubleshooting becomes significantly quicker. The platform simplifies the configuration and management of public WiFi networks across numerous locations, enabling the creation of visually appealing captive portals with a diverse range of sign-on options. It enhances the security of guest WiFi services available to your users. You can swiftly deploy thousands of networks in just minutes using a CSV file, providing increased flexibility to make bulk configuration adjustments. It also allows for the cloning of configuration standards, facilitating the creation or migration of organizations. Advanced filters can be utilized to expedite the research of client devices, granting you heightened control over the level of access you offer to your organizations. Additionally, the comprehensive features ensure that your network management needs are met effectively and efficiently.

Experience-enhancing software tailored for Managed Service Providers (MSPs) and IT teams is here to elevate your customer satisfaction, efficiency, security, and communication. By integrating your professional services automation (PSA) or IT service management (ITSM) tools with features like applications, bots, forms, approval workflows, sentiment analysis, push notifications, and a client portal, you can customize each app for individual clients, thereby boosting customer satisfaction and net promoter scores (NPS). Customers appreciate having all their needs met in one accessible interface. With ITSupportBot™, you can potentially decrease support tickets by as much as 10%, utilizing our integrated 'Self-Service Bot' to minimize unnecessary inquiries and our 'Smart Engineer Bot' to ensure engineers receive accurate ticket information on the first attempt. This leads to reduced administrative burdens and increased job satisfaction for engineers. Gain a compelling unique selling advantage that empowers you to deliver exceptional experiences, outshine competitors, and secure more monthly recurring revenue (MRR) contracts. Delivering such tailored solutions not only enhances productivity but also fosters long-lasting client relationships.

ScalePad Cognition360 revolutionizes the ticket data from ConnectWise PSA into insightful and predictive business intelligence tailored for managed service providers. It features an extensive array of over 130 interactive reports and benchmarks that reveal underlying insights related to profitability, technician productivity, ticket trends, project outcomes, agreement renewals, and various other aspects. By utilizing a specialized data warehouse for reporting, Cognition360 effectively reduces the load on production systems, facilitating both historical trend examination and "what-if" scenarios. The incorporation of advanced machine learning and AI technology enhances predictive analytics, empowering MSP executives and virtual CIOs to pinpoint capacity issues, uncover hidden cost factors, assess client profitability, and identify operational hurdles, which can lead to a boost in profitability of 10–15%. Furthermore, for users of ConnectWise Manage, the integration process is straightforward, necessitating minimal setup and capitalizing on existing Power BI licenses for easy report visualization and interpretation. This innovative approach not only streamlines reporting but also provides actionable insights that can drive strategic business decisions.

ELEVATE YOUR MSP WITH SyncMonkey. What is SyncMonkey? It is a secure, adaptable, and user-friendly documentation management platform crafted by industry professionals. The primary aim of SyncMonkey is to streamline the daily functions of your MSP. SITES & COMPANY DETAILS. This section serves as a centralized repository for all client locations, providing technicians with crucial information such as phone numbers, primary contacts, addresses, and websites. Enhance your MSP Clients' experience with the Client Portal. Designed for clients to view and manage their own credentials and documents, the Client Portal also enables administrative contacts to access all employee credentials and to update their payment information and invoices. Notifications. SyncMonkey diligently monitors all your existing software license agreements, employee birthdays, domains, and more, sending alerts when any item is nearing expiration. This functionality not only aids in keeping your company organized, but also ensures that you never miss important deadlines.

As the leader in telecommunications billing software and tax compliance, we serve Telcos, MSPs, VoIP providers, WISPs, & CLECs. SBS has helped competitive telecom companies grow & maintain profitability since 1989. IntegriBill lets telecommunications companies with multiple carriers, products, and switch types produce one convergent invoice. We'll make sure your invoices are always in compliance with taxing authorities, including the assurance that your clients aren’t overpaying for telecom taxes. We handle: * Regulatory and Tax Calculation * Tax Exemption Tracking * Tax Mapping Assistance * 499 Reporting Assistance * Traffic Studies * Commission module (Flat rate, % Gross, or % Net) * Hosted Agent Portal * Collections Module * Integrated ACH/Credit Card processing * Hosted End User Portal * Quickbooks Online Integration * RESTful API * Call Detail Jurisdictionalization & Rating Most of our clients have been with us for 10+ yrs. It's thanks to our first-class team that we have high retention rate. Our development team spends at least a year in the operations department before settling into their coding duties. We ensure that our ops team has current knowledge of tax and compliance regulations.

Accurate billing is increasingly essential, and our Billing Module, Gradient Synthesize, provides the tools you need to streamline the process. With it, you can: * Connect directly to usage data from over 80 vendors, with many more on the way * Easily review and approve any modifications * Effortlessly write back to your PSA, with integration options for 8 leading PSAs and additional ones in development * Gain immediate insights into revenue and profitability by service, allowing you to identify top performers as well as underachievers * Import usage data from any CSV format while saving profiles for future reference You can start with a standard integration and utilize the platform for free, or opt for the Pro version at $99 per month for unlimited vendor integrations. Gradient partners typically save over 10 hours each month on billing reconciliation and often discover thousands in previously unbilled revenue, highlighting the significant impact of efficient billing practices. With these features, your business can achieve greater financial clarity and operational efficiency.

Highlight empowers you to showcase your worth while honing in on insights that foster genuine connections. By facilitating valuable insights, you can cultivate strong relationships, as customers desire to have you as a reliable team member. This platform ensures that communication is rich in information and promotes transparency, catering to the needs of both you and your clients. By enhancing how customers interact with you and their own networks, you provide timely insights that create a unique experience, focusing on achieving results over mere transactions. By contributing value throughout each stage of the engagement process, you enhance the significance of your service. Remaining visible to customers, you can deliver impactful experiences and tangible outcomes that drive growth. Designed specifically for the success of service providers, Highlight fosters trust and transparency through effective communication and insights. With customized interfaces for sales teams, service managers, and clients, everyone has access to the essential information needed for informed decision-making, ensuring a seamless collaborative experience for all parties involved. This interconnected approach not only elevates customer satisfaction but also enhances overall business performance.

Accelo is a beloved tool among professional service firms globally, designed to effectively manage client projects and enhance profitability. This comprehensive cloud-based platform encompasses every facet of client work, from initial prospecting to final payment, covering areas such as sales, project management, ticketing, retainers, timesheets, and resource allocation, all accessible from any location. Focusing on both time efficiency and financial management, this client work management system provides an integrated view of the latest business metrics and financial health. By centralizing client interactions, activities, and tasks within a single interface, users can effortlessly track progress without the need for constant status inquiries. Accelo optimizes workflows and boosts productivity across teams, fostering improved visibility and collaboration that empower leaders to effectively manage their businesses while allowing professionals to concentrate on their most critical tasks. Moreover, with the aid of robust automation features, managers can easily ensure that projects are completed on schedule and within budget, enhancing overall operational effectiveness. This makes Accelo an invaluable asset for any service-oriented organization looking to thrive in a competitive environment.

As cyber threats continue to accelerate and diversify through emerging security vectors, the complexity, skill, and resources required to counteract these risks are also rapidly escalating. This increasing complexity can leave security teams feeling overwhelmed and struggling to keep up. For over two decades, SilverSky has adapted as a managed security service provider, catering to the security and regulatory demands of small and mid-sized businesses with straightforward and affordable solutions. We focus on supporting industries that are subject to stringent regulations. Relying solely on perimeter firewalls for monitoring is now inadequate; organizations must oversee every point of contact within their infrastructure. This comprehensive monitoring encompasses networks, servers, databases, personnel, and endpoints. The most effective method for achieving this level of oversight is through a professionally staffed Security Operations Center, or SOC as a service. SilverSky Security Monitoring is dedicated to overseeing both perimeter and core security devices, ensuring that businesses not only meet but exceed regulatory compliance standards while enhancing their overall security posture. Our commitment to excellence means we continuously adapt our strategies to stay ahead of evolving threats.

TechGrid serves as a comprehensive platform that links businesses with a network of certified Tech Service Providers (TSPs) and partners, facilitating the seamless provision of IT solutions. You have the option to present your entire range of services in As-a-Service bundles, which automatically compute hardware, services, support, and financing alternatives. By responding to a few straightforward questions, you can see your bill of materials created in real-time, thanks to our innovative BOM automation tool. This tool not only enhances your efficiency but also allows you to expedite the proposal process, enabling your customers to easily sign and accept offers. Ultimately, TechGrid empowers you to close more deals swiftly while providing a streamlined experience for all parties involved.

Utilize ContraForce to streamline investigation workflows across multiple tenants, automate the remediation of security incidents, and provide outstanding managed security services. Achieve cost-effectiveness through scalable pricing while ensuring high performance tailored to your operational requirements. Enhance the speed and scale of your current Microsoft security infrastructure with effective workflows, integrated security engineering tools, and advanced multi-tenancy features. Benefit from response automation that adjusts to the context of your business, offering comprehensive protection for your clients from endpoints to the cloud, all without the need for scripting, agents, or coding. Centrally manage various Microsoft Defender and Sentinel customer accounts, along with incidents and cases from other XDR, SIEM, and ticketing systems. Experience a consolidated investigation platform where all your security alerts and data are accessible in one place. With ContraForce, you can seamlessly conduct threat detection, investigations, and response workflows in a unified environment, enhancing the overall efficiency and effectiveness of your security operations.

Evaluate, diminish, and track the cyber risk posed by employees through a novel approach known as automated Human Risk Management (HRM), which emphasizes user-centric security. By pinpointing individual users' security knowledge deficiencies, you can implement training programs that specifically address their vulnerabilities. With a fully cloud-based infrastructure, effortless integrations, and guided onboarding, bringing your users onboard and initiating usecure is incredibly straightforward. As you expand, we also advance. Our partner program is designed to prioritize your objectives over our own, embodying a truly MSP-friendly framework focused on mutual success right from the outset—this is the essence of collaboration. Say goodbye to slow service level agreements, cumbersome email threads, and ineffective live chat interactions; usecure provides immediate support that prioritizes prompt solutions over mere replies. This commitment to efficiency ensures that your team's security posture improves continuously.

Our XDR (Extended Detection & Response) cyber security platform provides deep visibility into your endpoints, servers, clouds, and digital supply chains and allows for threat detection. The platform is delivered to you as a fully managed service, supported by our 24x7 security operations. This allows for the quickest enrollment time and low cost. Our platform is the foundation for effective cyber threat detection, response services, and prevention. The platform provides deep visibility, advanced threat detection, sophisticated behavioral analytics, and automated threat hunting. It adds efficiency to your security operations capabilities. Our platform uses AI-empowered machine intelligence to detect suspicious and unusual behavior, revealing even the most obscure threats. The platform detects real threats with high fidelity and helps investigators and SOC analysts to focus on the important things.

The MailStore Service Provider Edition (SPE) enables you to provide cutting-edge email archiving as a service, enhancing your current service offerings significantly. This edition comes as a software solution that can be customized to fit your specific operational needs on your own servers. You have complete flexibility in determining the pricing for your customers, and a variety of branding options allows for a visually appealing presentation tailored to individual clients. The MailStore SPE is compatible with nearly all email systems and various archiving and access methods, which enables you to accommodate a diverse range of application scenarios and serve almost any type of client in the SMB segment. For managed service providers with a smaller client base, the MailStore SPE can be easily configured to operate in single-server mode. Conversely, in multi-server mode, the MailStore SPE is capable of supporting an unlimited number of customers, making it an excellent choice for scaling your services. This adaptability ensures that you can meet the evolving needs of your clients effectively.

Reduce expenses and simplify the challenges of cybersecurity delivery using StratoZen. Managed service providers need top-tier cybersecurity solutions to ensure their clients' safety. ConnectWise offers StratoZen's co-managed SIEM solutions and SOC-as-a-Service, seamlessly integrating with your existing security frameworks to maintain vigilant oversight of your systems. Designed specifically for service providers, StratoZen delivers exceptional flexibility and impressive accuracy, empowering you to elevate your security practices significantly. Experience the advantages of a fully cloud-hosted SIEM-as-a-service solution that eliminates both the complexity and financial burden typically associated with such systems. Since SIEM systems can often be intricate, a co-managed SIEM takes on the demanding tasks, guaranteeing that you receive optimal value alongside robust security. Additionally, StratoZen provides adaptable SOC options, allowing you to circumvent the challenges of creating and managing an in-house Security Operations Center. By leveraging StratoZen, you can focus on growing your business while ensuring your clients remain well-protected.

MSPs must purchase multiple solutions to enforce complete access governance. We have combined all required modules into a single unified solution to solve the most critical challenges faced by managed IT services providers. MSPs are able to generate recurring revenue streams in addition to deploying robust controls for access. Remote access based on JIT can be granted to third parties as well as employees. Track and record all activity for complete control. Reduce the attack surface of external and internal threats. Automate privileged-access provisioning to reduce the load on helpdesks and eliminate downtime. Implement robust privileged-access workflows to instantly increase efficiency.

Cameyo is a secure Virtual Application Delivery platform (VAD) for any Digital Workspace. Cameyo makes it easy, seamless, secure, and simple to deliver Windows and internal web apps to any device via the browser, without the need to use VPNs or virtual desktops. Cameyo allows organizations to give their employees secure access to business-critical apps from anywhere. This makes hybrid and remote work possible. Cameyo's Digital Workspace solution is used by hundreds of organizations and enterprises to deliver Windows and internal web apps to hundreds of thousands of users around the world.

Imagine a comprehensive platform that eliminates handoffs, modules, data re-entry, and the risk of outdated information, ensuring that nothing is overlooked. This professional services automation (PSA) software maximizes process automation, requiring user input solely for value addition rather than administration. Empower your business systems analysis with the necessary data to enhance decision-making. The cloud-based PSA software is designed to be flexible, catering to your unique requirements. With our complimentary mobile applications for Android and Apple, you can access CloudBlue PSA from any location you prefer. Elevate customer service with a top-notch service desk that enables your services organization to operate at its full potential. CloudBlue PSA features fully customizable and tailored Kanban boards that span the entire system, from Sales to Finance. Core business processes can be quickly visualized, shared with teams, or kept confidential, depending on your preference. With updates driven by process changes, you can always trust that the information is accurate and up to date, fostering a more efficient working environment. Ultimately, this solution transforms how you manage your professional services, making it easier and more effective than ever before.