At Silverware, we believe in empowering hospitality businesses with innovative, reliable, and scalable technology. Founded over 30 years ago, we provide enterprise solutions for tier-one hotels and resorts, multi-unit restaurant operations, and large-scale venues.
As a Fullsteam company, our commitment goes beyond just providing software—we build relationships. With over 100+ integrations and a dedicated support team, we’re with you at every step. That’s why hospitality leaders in over 30 countries trust Silverware POS to drive operational efficiency and enhance guest experiences, ensuring success through custom-tailored solutions that grow with your business.
Set the gold standard with Silverware.
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Our easy-to-use online booking engine and reservation software will help you increase revenue and streamline your operations.
Our cloud-based solutions allow you to optimize the guest experience before, during, and after your stay. Our integrated payment processing makes it easy to train staff and implement automated processes that will improve operations, guest management efforts, and secure payments.
- Increase Operational Efficiency
- OTA/Google Hotels Connections
- Real-Time Rates/Availability
Multiple Calendar Options
- Upsell Addons and Packages
- ADA Search Filters
24/7/365 Support (Phone and Email)
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Freshsales
Stop trying to manage multiple tools. Freshworks CRM, formerly Freshsales and Freshmarketer, is now AI-powered. It gives you a 360-degree view of your prospects and customers, with the combined power and efficiency of marketing automation, salesforce automation, chat and telephony. Freshworks CRM powered by Freddy AI helps you discover the best leads, increase customer engagement, close deals, and nurture your existing customers with a smart, comprehensive system.
Freshworks CRM gives your sales team access and control over a better CRM. Freshworks CRM is a feature-rich CRM and lead management tool that empowers high-velocity sales team members to win more sales opportunities and take the guesswork and work out of sales. The platform includes built-in phone, email, task management and appointments, notes, user behavior tracking and reporting, as well as reporting and deal management. You can have conversations that are contextual. Increase your chances of securing more business opportunities. Attract visitors and convert them into leads.
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BDC.AI
BDC.AI is an innovative platform leveraging artificial intelligence to function as a Business Development Center tailored explicitly for automotive dealerships, streamlining lead engagement through multiple channels such as phone calls, text messages, and emails. This powerful tool facilitates immediate responses to incoming inquiries, manages follow-ups, schedules appointments, and transfers qualified leads to live personnel within seconds. The virtual agents can be fully customized to align with the dealership's unique tone, branding, and operational protocols. Additionally, the platform seamlessly integrates with over 20 CRM and DMS systems, providing a comprehensive omnichannel experience that encompasses SMS, email, chat, and social media, while also accommodating multilingual communication in over ten languages. Operating continuously throughout the year, BDC.AI ensures that no lead is overlooked, boasting an impressive average response time of approximately two seconds and offering self-service options for customers to arrange or modify their engagements. Furthermore, the platform prioritizes enterprise-level security with SOC 2 compliance and delivers in-depth analytics that track individual salesperson performance, along with end-of-day reporting to facilitate show and sale monitoring. As a result, BDC.AI not only enhances customer interactions but also optimizes overall dealership efficiency and effectiveness.
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