Zoho Assist Reviews

Summary: Overall it's user-friendly and easy to navigate Zoho Assist settings. The connection is always steady and reliable and the cost is reasonable.

Positive: Able to keep PCs and workstations maintained remotely.
I can restart/shutdown from my own workstation.
Works great for screen sharing or assisting others to navigate their PC.

Negative: You need to switch between multiple monitors which is a pain but can still be done.

Summary: Zoho Assist is a complete package product which comes with numerous useful features like quick surveys and session recordings.

Positive: 1. Zoho Assist helps tremendously in remote diagnosis and support.
2. It works like a charm in all the devices without any hassle.
3. There are some unique features here and there like recording of sessions that makes the user experience a lot better than other alternative software products.
4. The synchronization is quite easy and flawless with other Zoho products.

Negative: 1. There are some connections issues which results in screen freeze and audio latency.
2. It should allow user for more customizations.

Summary: Zoho Assist is a safe and smooth remote assistance tool that is quite responsive provided the connection is of high and stable bandwidth.

Positive: 1. The unique selling point of Zoho Assist is that it provides recording of remote sessions along with other useful and unique features.
2. Files can be transferred at a blazing fast speed.
3. The connection stays stable during long remote sessions.
4. The price is affordable.

Negative: 1. There are some occasional latency issues during remote assistance.
2. It does not work properly on low bandwidth connections.
3. The user interface can be improved.

Summary: Overall, it is a great tool to access systems remotely. It has some exceptionally useful features like affordable price, blazing fast connections and intuitive UI.

Positive: - Zoho Assist functions smoothly in all the devices.
- Meetings can be recorded and saved locally.
- The interface is intuitive and straightforward to use.
- Files can be transferred easily and securely.
- It is way affordable that its other competitors.

Negative: It does not function properly with slow networks. Also, there are occasional lags and jitters.

Summary: Zoho Assist makes handling customer issues easy. It easily creates tickets and tracking as well as following customer issues is easy. It is reliable and effective.

Positive: Deploying Zoho Assist was easy and so is using it
With many features, the tool makes it easy to handle customer care needs.
Tracking tickets as well and managing customer issues is easy
Integrating the tool is easy as well.

Negative: Zoho Assist is a great tool and has always worked. No issues so far.

Summary: Zoho Assist works remotely, with the aim of listening to what customers want concerning the company. Also, the computers used for this work ensures there is accuracy in service delivery.

Positive: Zoho Assist helps to easily consider the challenges of customers remotely, which makes them air their challenges.
Also, Zoho Assist limits the wait time, before customers get answers to their problems.

Negative: Zoho Assist has all features and designs fully effective, and the smooth running process of the tool is blameless.