Zoho Assist Reviews

Summary: Zoho Assist is the practically best solution for the remote helpdesk. Earlier we were using TeamViewer and other tools but after implementing this solution we never felt again to migrate. Its screen streaming works flawless.

Positive: You can connect to the desktop as well as mobile devices. The user interface is fairly intuitive for new users. I'm happy with its screen streaming. The session chat is a very good addition, to chat between support persons and clients.

Negative: It should provide better firewalls and security updates to block sensitive data access while connected in the screen-sharing session.

Summary: Zoho Assist is a super convenient platform for the support team to connect and control the client's computer. Overall, Zoho Assist is a nice tool to complete access to the client's computer and help them with their troubleshooting.

Positive: The security and screen access authentication is high grade encrypted and secured. The UI for client and host is very simple.
The mobile application has no flaws or limitations different from the computer. Reliable tool for remote helpDesk.

Negative: It requires a very stable network to access control. It crashes many times.

Summary: Zoho Assist is a good remote software which can be used for free and upgraded at an affordable price. It is quite effective and is surely bang for your buck.

Positive: Zoho Assist is a remote desktop support with a number of plans to choose from and even has a decent free plan if you are not looking for professional use. It offers all the basic remote software features like session recording, chatting and more.

Negative: The only issue i found is that there is a hard limit of 25 unattended computers. Another minor con is that standard plan is pretty limited and don't even have mobile apps.

Summary: Zoho Assist is an awesome stand alone platform for remote support and remote access needs. We use it to to troubleshoot different issues of our clients on the remote. It offers voice and video based chat during the remote connection which make it very helpful in troubleshooting and explaining the same to the clients. It can be used to transfer files from host to guest just like copying and pasting. IT office full functional mobile application which can be used to to connect remotely with desktops and perform the troubleshooting.

Positive: Zoho Assist is cloud based remote support platform. It is a full feature remote access and remote support solution. It supports unattended remote access, file sharing, voice and video chat, multiple monitor support.

Negative: Zoho Assist is an awesome companion to your remote support requirements. No Cons.

Summary: Zoho Assist is an absolutely incredible platform to establish a screen sharing customer support platform. It allows us to connect with clients' computers using its screen sharing to directly fix their problems. It gives a secure sharing feature to protect sensitive files and documents.

Positive: (+) Very easy to authenticate and establish screen sharing connection with the client.
(+) It auto blocks sensitive and personal files for being accessed by the host.
(+) Secure file transfer option.

Negative: (-) No con, we had an overall positive experience with it.

Summary: Zoho Assist is boon for our marketing department in current Work from Home condition. We were earlier dependent on VPNs and other screen sharing tools for controlling our workstation from home. Although those tools works great but we were frequently facing connection drops. After switching to Zoho Assist the problem of connection drop is vanished. It offers remote power control, so we have complete control of our workstations. It supports Annotation, which is great feature for our internal discussion. It support File transfer and Instant chat, which is charm and we use it for collaboration among Team mates.

Positive: Zoho Assist is a great Remote access tool, Its working great in current situation of Work from Home. It can be used from remote access, screen sharing, support on remote etc. it offer features -
- File Transfer
- Voice/Video chat, Instant chat
- Annotation for support
- Remote Power control
- Session Recording
- User Permission management

Negative: Zoho Assist is complete package for Remote screen needs, it's working as promised.

Summary: Zoho Assist is a perfect solution for remote support. It comes with firewall security which helps to disable any threat while on-screen sharing mode. Using Zoho Assist is very easy.

Positive: Zoho Assist is the best solution for the remote support team. It establishes a screen sharing connection between the Client and the support team. Accessing Zoho Assist is simple it's App available in cross-platform.

Negative: Zoho Assist is very useful and worthy to have Screen sharing app.

Summary: The free version works very well for our needs. If you need concurrent sessions or access to unattended machines, you'll need to purchase a monthly subscriptions. I'd purchase a lower level license if it had the ability to "schedule" appointments, but that requires a higher level license with a bunch of addons that I don't need.

Positive: The Zoho Assist product works well connecting with our clients to do training and troubleshooting. The software's interface is easy to use requiring only the email address for the person you want to connect to. With a fast internet connection we've had very little to no latency issues connecting to clients 3000 miles away.

Negative: The only Con has to do with connecting to Macs and is not Zoho's issue, but their software prevents the person connecting to the Mac user from seeing the settings to help the person on the other end allow access in the security and accessibility settings.

Summary: Zoho Assist has become this perfect solution so that our computers can be connected remotely in a very simple way. The important thing about this platform is that we have been able to configure all the computers in this company so that they can be attended to or enable a remote connection remotely. unattended, since if we need to remotely connect to the computer of the different company actors, we can do so immediately and without prior authorization. I have really liked the stability and comfort that I have presented when using this platform, it has really helped me a lot to customize the way in which I remotely connect to different devices, in addition, it has been key to remotely connect to client devices or devices of employees, either for a remote assistance or support connection or for the resolution of any problem. This platform has been present in our company for several years, and we really feel very comfortable since it provides us with a relatively stable remote connection, in addition, the file transfer has been perfect, it helps us to move files from our computer to the computer of some client who is far away. We think that overall, this platform has performed great and has allowed a lot of remote connection between different computers to be amazing.

Positive: Zoho Assist is incredible because it handles very well the way in which I can connect remotely to different devices, the platform helps a lot with a service that allows you to connect remotely to various devices without any limit. One of the main features that I like about this platform is the way that I can remotely connect to different computers, since I can remotely connect with custom sessions or I can also remotely connect with an invitation on request, also, the invitations can also be sent using email, to facilitate the way you connect to a computer, just by opening a link, you can enter directly to a computer thanks to this platform. Another very positive thing about this platform is that you can access various devices, you can configure each mobile device computer so that you can connect to them unattended at any time, this function is very important since it allows you to connect to different computers without the need for pass the primary invitation process. Another quite positive thing about that platform is the great way in which you can transfer files, this file transfer is quite optimal since it allows you to transfer files from one computer device to another, the transfers are made in each remote connection you are making, I can transfer several files at the same time, in addition, all the files have an encryption system, which allows to increase the transfer security.

Negative: The main negative aspect of this platform is in relation to the high consumption that it has between devices, the remote connection that runs on each computer is quite consuming, which sometimes causes users to be unable to perform other activities while a remote connection is active In addition, it is important to highlight that this remote connection increases its consumption when you are transferring large files between computers. Another negative aspect of this platform is that it does not have the annotation function, which is quite a serious problem, since users who connect to other computers will not be able to make annotations on the monitors of that computer to which they are connected, annotations it would serve to display specific things during remote connection, but unfortunately this feature is not available.

Summary: Zoho Assist has been a platform that has performed excellently since it came to our financial services company, it has allowed us to connect remotely from potential clients' computers when necessary, we have been able to schedule remote sessions with clients or with the employees of our company, in addition, we have been able to manage a computer in a very complete way, since we have options available to control the power on or the status of each computer to which we connect, we can place the computer to enter hibernation mode , we can restart it or we can turn it off by this remote connection, also we can turn it on while the remote connection is still active, this is really amazing. I really loved the way the platform worked To help us connect remotely to any computer in a very simple way, also, I loved the fact that I could make annotations within each remote connection, the annotations helped me to have a good interaction with the person who is on the computer here I am connecting, in addition, the communication has always remained stable, I managed to communicate fluently through a video connection and an audio transmission, which greatly enhanced the results of each remote connection. I hope this platform continues to provide you with such positive results, we are currently using it and we have been using the platform for more than three years to connect remotely to any computer, it is important to highlight the excellent result or experience that we have also had from the application for mobile phones, we use it on iOS mobile devices.

Positive: Zoho Assist is considered by me as one of the best services nowadays to connect remotely to any computer, the first feature that I like about this platform is that it fully synchronizes with all Zoho services, this way I can access all of them. the contacts that you have registered within the Zoho service, all the contacts registered there, may be used within this remote connection platform, to connect remotely to that contact on your computer. The second thing I like about this platform is that I can connect remotely to another computer where Tania is, but also through a request. This second way is quite deficient since when I need to connect to a computer or a client, I have to wait for that client requests that connection and I approve it within my computer, the connection will automatically be made and you will be able to manage my client's computer, I really love that my clients can request this access, since it provides them with more security and more confidence. The third feature that I like about this platform is that I can schedule remote sessions, this schedule is very important because when I need to connect to a client's computer, I send this schedule notification to their email, in addition, this function send reminders to Client to notify him that we will connect at a specific time or on a specific date, In addition, I loved the Instant Chat service, this Chat works live, so while making the remote connection I can communicate with my client who is inside from the other computer that I am connecting to, this Live Chat is fantastic, it allows me to interact in real time.

Negative: One of the main negative points that this platform has is regarding file transfer, currently the limit to transfer files is 2 GB, it doesn't matter if you are using a paid plan or a free plan, in the same way the limit of file transfer will be the same, I consider that this limit is quite negative for all users, since on some occasions I have wanted to transfer many files simultaneously to another computer and I have not been able to since they exceed the 2 GB allowed. I consider that remote connections have great stability and are very positive, however, the file transfer provided during each remote connection is quite negative, I consider that it has to be optimized as soon as possible and extend this d2 GB transfer limit. records. The second negative thing about this platform is that the email templates it uses to send the invitations for the remote session schedules carried out are quite deficient and very unattractive, every time I have scheduled a remote session with a client and I have sent them the invitation by email, I have to correctly choose which one to use, since the templates currently within this platform are not attractive and cause the email sent to not be liked by the client, I hope they can integrate more attractive templates with different text sources and with different designs.

Summary: Zoho Assist has been an important software for my entire company, mainly within my software industry, as I am responsible for helping with any type of software issue that employees have within my company, on some occasions when employees of my company has some type of doubt or some type of problem with a specific software, it is enough to connect remotely to their computers and offer them the appropriate support, I really loved the stability that this platform demonstrated during each remote connection, also, I loved it The great video quality that I was able to enjoy during each remote connection, despite having a high consumption within my Internet, I consider that the quality was second to none. I was able to connect remotely to my company's computers, to offer support to our employees, as well as to connect remotely to clients' computers, when they needed some kind of help regarding financial services. I really loved the experience obtained with this platform, I can use it in its version for computers, the web version and the version for mobile devices, in all three versions it behaved correctly.

Positive: Zoho Assist is an amazing platform to enhance the remote connection you have with any type of computer or device, one of the first things I loved about this platform is that it has great integration with all Zoho services, therefore, all the contacts that you have registered within that platform will appear here immediately, thanks to the integration, having access to all these contacts makes it easier for me to access all types of computers, since I only have to request the entrance to any of my contacts, and wait for approval within another computer. Another of the features that I liked about the platform and that it has excellent file references during each remote connection, I can transfer files from my computer to any other device just by connecting remotely, also, you can take several files to transfer them simultaneously , there is no problem. I also loved the highly optimized communication system that this platform has, since I can communicate via audio, video or via Chat during each remote connection, I'm fantastic because if I'm offering any kind of support for my clients, I can communicate directly with each one of them thanks to this excellent communication system. In addition, I must highlight that I loved the great stability there is when connecting remotely to any device, I can turn off, suspend or restart the computer to which I am connected, and in the same way the remote connection will remain active thanks to its synchronization with the cloud, that's awesome.

Negative: Currently I don't have any kind of complaint regarding this platform, it has been performing amazingly, also the free trial version is available for seven days but it gives the user full access to each of the remote connection features, Therefore, I consider that free trial version to be quite optimal and positive for new users. I also don't have any kind of complaint with the functions offered by this platform during each remote connection, I have had a pretty good experience when connecting remotely to any device, also, audio streaming and video streaming so or totally stable, the quality is stable even though it has high internet consumption. I hope that this platform continues to offer me such positive results, since I started using it more than three years ago, at no time have I presented any type of failure, all remote connections have been completely stable without any type of interruption, the only complaint what I have is the high consumption within the internet, therefore, if you are using mobile data, you will not be able to connect remotely, since the consumption is high, I recommend that you use a Wi-Fi connection to access all remote connection services without presenting a high consumption.

Summary: Zoho Assist has become a very important platform for us, and also for all our clients, whenever we need to provide remote support to our clients, we tell them to download this platform to be able to connect remotely instantly. I loved the experience I had with this platform, I consider that I have had a correct administration of the remote sessions of my company, I can keep track and record all the remote connections that have occurred in a specific time, as well as I have enjoyed of very stable remote connections, with tools that have helped me serve our customers much more broadly, I can communicate with them through voice or video chat, as well as I can communicate through instant chat. I am really happy with all the benefits and functions provided by this platform, small things still need to be improved such as the web version that is currently not as efficient as it appears and the amount of space allowed to transfer files to other computer, It is important to highlight that these negative factors have not changed my opinion about this platform, I still consider that this platform is very useful and its potential is impressive for all companies, since it helps to connect remotely to any computer and also from neglected way.

Positive: Zoho Assist is an amazing platform that makes it very easy to connect remotely with any computer or any device, the way this platform works helps you to connect remotely and use advanced tools to have a complete remote connection. This platform offers very stable remote connections, in addition, it offers connections with unattended remote access, there are many positive functions of this platform. Next, I will mention the most outstanding positive things about Zoho Assist.

1.- One of the first things that I like about this platform is that you can schedule all kinds of remote assistance sessions, that means that you can send an invitation and a schedule with a fixed schedule to your clients, with convenient times for them , you can organize assistance sessions in different time zones, in addition, when you send the remote connection invitation to your clients, the time at which this session has been scheduled will be displayed, so that you can connect with your client in a much more organized way. I love this feature and it helps me connect with my clients and make multiple reservations for some specific assistance.

2.- The instant Chat of this platform is very beneficial, it is one of the most important functions and one that stands out the most within the platform, the Chat offers you the ability to send all kinds of images during this Chat window, in addition, you can send and receive messages in real time with your client, you can connect with him and offer more personalized help, engaging in a fairly fluid conversation. It is important to highlight that this Chat works wonderfully, it allows you to connect with your client during the active remote connection.

3.- I love the way I can connect remotely using several monitors, on some occasions I have connected to computers that have more than one monitor working, this has happened when I have connected with one of the clients, and it is incredible how this platform allows me to access all the monitors, I am going to control them in a general way or control each monitor separately, this function is very important and helps me to have a much broader use of all the connected monitors.

4.- Unattended remote access is one of the most important functions for our company, this function has had a positive impact when it was used for remote work from home, during the pandemic many of our employees chose to work from home, and use this feature to connect to your office computers remotely and unattended. By enabling this function, you will be able to connect to the computer that you want without needing to use any code or password. Just by pressing a button you will be able to connect as many times as you want, in addition, you will be able to restart, turn off or suspend the computer whenever you want. . Unattended access is one of the best features.

5.- It is also important to highlight that the voice and video chat functions work wonderfully, they offer fluidity in video transmission, and it also offers fluidity in voice transmission, I have already noticed that this function is very important It helps you interact with your customer much more precisely, it helps you solve problems faster, and it's amazing how you can use these voice or video interaction features and leave Instant Chat aside. I love this feature and it definitely allows me to communicate quickly with customers.

Negative: Zoho Assist offers considerably good functions for all types of companies, the way in which this platform works helps you to provide customer service in a much more personalized way, however, during this period I also noticed various negative factors that have affected directly. Next, I will mention the most outstanding negative factors of this platform.

1.- The main negative factor of this platform is that it only allows you to transfer files with a capacity of 2 GB, you cannot transfer several files that exceed that amount of space, if you want to transfer several files that exceed that amount, you must do it by parts, this platform does not allow to transfer many files that have a high weight. This problem is really serious, and it occurs both in the free trial versions and in the paid versions, I have noticed that in the paid versions this limit is not extended when transferring files, I consider that they should optimize this factor and allow that we can transfer the amount of files that we want, For example, this would help that on some occasions we have to transfer files to another computer and we have to leave our office, we would leave the transfer taking place and when we return everything should already be transferred correctly to another computer, so you really need to optimize this function.


2.- Another of the negative things about this platform is the web version, they say that the web version will help you connect remotely without the need to download any software on your computer and you should not worry about updates, however, the web version does not it works great, it offers you a fairly slow connection compared to the version for computers and the version for mobile devices, I have noticed that when connecting remotely with another computer the fluidity is not the same, in addition, it also takes a while to process all messages that are sent within Instant Chat. My recommendation is that various improvements be implemented within the web version, since it is sorely lacking.

3.- Currently, within this platform it is not possible to view the active connections within your company, this platform offers you a main panel which will help you connect remotely very easily, however, within this main panel It should show all the active connections within your work team, but this is not currently the case, you cannot see in real time the number of active sessions within your business circle. It is really necessary that simply this function to have a monitoring of the active sessions, and to know exactly how much time has elapsed in each one of them.

Summary: The benefits that I have obtained thanks to this platform are really varied, mainly because within our project sector this platform has been really key, sometimes we have to provide immediate support to the other projects that our colleagues are developing within the various work areas As a project manager, my main objective is that all projects are completed at the right time and in the right way, so this platform has been key to connecting remotely with our employees' computers and being able to help them develop projects and tasks. corresponding activities. I am really satisfied with the experience obtained with this platform, our project sector has been really key and a very beneficial platform to carry out various projects in the short or long term, in addition, I have felt really comfortable using it for more than a year, the results They have been innovative both for my sector and for other sectors of the company. It has also allowed us to connect remotely with our clients, our clients feel comfortable due to the completely secure platform and we can have a much more direct communication thanks to the audio or video transmission system during each remote connection.

Positive: Zoho Assist It is a platform focused on improving the remote connection experience for any type of user, its ability to generate remote connections and quite good, it also has sufficiently functional tools to allow the remote connection to be much more complete, during my experience I have noticed various positive factors which have made this platform work wonderfully within our company, these positive factors were:

1.- This platform has an excellent multi-monitor system, which helps to control several monitors within a remote connection, previously there were quite simple remote connections which only allowed the use of the main monitor of each computer, however, after the arrival Due to this great functionality within the platform, we have been able to remotely connect to computers that have more than one monitor, and we can control each of them completely. This function is very important because it gives us full access to the computer.

2.- The transfer of files is magnificent within this platform, I love the fact that I can connect remotely with any person or client and be able to transfer files while the remote connection works, this helps a lot to share important information or documents while we make the connection corresponding remote.

3.- I love the way I can connect remotely and in a stable way even though the other computer is in reboot mode or sleep mode, if the user of the other computer reboots the computer, the session will stay active if the computer is still connected to the internet, this is a great feature and allows me to keep a connection active even when the user has turned off the computer or put it to sleep. That platform also has computer power-on tools, so if I'm connected, love of Nador, and the connection is still stable, I can turn it on quickly.

4.- Its consumption is relatively low both in mobile devices and in its version for computers, therefore, I can connect remotely to any device or computer in a matter of seconds and obtain a fairly complete and fluid experience. I love the fact that its consumption is relatively low, I have been in a remote connection for more than an hour with another computer, and obtained the same smoothness every time, the platform has always been smooth and has proven to have low consumption within the RAM card.

5.- I can make a correct schedule for a remote connection on a specific day or date, this schedule allows me to add the corresponding invitations for this remote connection, I can add a different inbox of some people to send the corresponding invitations. Scheduling remote connection sessions is great as I can let clients know when we will connect and at what times so they are all informed.

Negative: Zoho Assist has become our number one solution to connect remotely with our employees and offer much higher support, but it has also served to connect with our customers, this platform has provided several positive features such as those we mentioned over there, without However, during this experience we have also experienced various negative factors such as:

1.- The two-step authentication of this platform is one of the most outstanding problems, when we agreed to buy this platform for the first time, we were offered a two-step security system which would allow us to add additional security to our account In general, however, this two-step security does not work correctly, sometimes I have entered the corresponding code to log in and an error has appeared, which has not allowed me to log in correctly. To counteract this, I've temporarily disabled two-step security, because it's sometimes buggy.

2.- The annotation system within the screen or remote connection is also another of the negative things, you can make all kinds of annotations within the remote connection, these annotations can be seen by the other person on the other computer in a matter of minutes or seconds, you can draw, add text or insert any type of element within this remote connection, to make it much more interactive, however these annotations will not be visible within the recording of this remote connection session, these annotations are not visible during the remote connection, but if you choose to record it, you will not be able to view those annotations within the recorded video.

3.- On some occasions the inactivity system expelled me from the remote session immediately and for no reason, sometimes I remain inactive for one or two minutes, and this system is very poorly optimized and expels me from the remote session, I would like it to be much more optimized to avoid interruptions during each remote connection.

Summary: Remote assistance has become a pretty good solution for us, every moment we have requests for negotiations with clients, and we have to connect to their computer when necessary to be able to process the negotiation much faster, so this platform has been key to connecting with our client and giving them much closer support. The general experience that I have had and all the other employees in this company have had has been positive, we have been able to make simultaneous connections with various clients, and obtain the same experience, I can also visualize the remote connection that is active within my company, I just need to access the section of my department and I can see all the sessions that are active within my company, as the head of the corporate sector this is a very important function for me, since it allows me to provide much more constant monitoring. I hope that this platform behaves in this way, stability is one of the things that draws all my attention, plus the ease of connecting with other clients has also caught my attention.

Positive: Zoho Assist is amazing to do instant remote connection, remote assistance has become the best ways to support customers nowadays, so this platform has been the main solution and service to do perfect support if our customers . What I like the most about this platform is that it is a cloud-based software, so you won't have to download any type of application from the desktop, and you will have access to a totally stable remote connection similar to a computer application. Another thing that I like is that you have variety when it comes to connecting with a person, you can send them a code that the platform generates and in this way they can connect, you will also have to enter a password to be able to make the connection. Another way to connect is by invitation, the invitation will automatically connect you to the remote session, so it's easier. The free trial of this platform is also quite complete, it provides you with a 30-day free trial in which you can have access to all the remote assistance functionality, without paying any additional fees. I also love the fact that during each remote session you can transfer files, there is no limit to the number of files you can send, during the sending session you can send any attached file or image.

Negative: I have no complaints about this remote assistance software, at all times it has behaved wonderfully and has allowed all our employees specialized in remote assistance, I must emphasize that we have also used the application for mobile devices, and the results have been innovative because all our clients have been able to connect to the corresponding remote session without any problem. The web version that works in the cloud also works quite well in general, at no time has it given any type of error and it has allowed remote sessions to be stable at all times. I hope to continue to have this positive experience and not have any problems with this platform.

Summary: For us, this platform within our company has meant a correct advance, because we have achieved that our clients have great satisfaction when contacting us, we have also given excellent attention when connecting remotely, and provide much more concrete support. Within our real estate company, connecting remotely has been very important, because we have been able to carry out negotiations through these remote connections. I am very satisfied with the general experience that this platform has given me, since it came to our company it has been a total success, we quickly adapted to all the functionalities and we correctly understood how remote connections from the cloud worked, Currently, we are quite easy to use this platform, day to day we use it to connect and we also use it to connect with other employees when necessary or remotely to support a problem, we will continue to use this platform for much longer, we feel that you are very familiar with it and which will give me much more long-term results.

Positive: Zoho Assist It is considered by us as one of the best services to make a stable remote connection, this platform works together with all the integrated services of Zoho, which allows you to connect remotely with all the contacts that you have registered within the platform from Zoho. One of the most positive things about this platform are the following:

- Use the Zoho Assist platform It is quite simple since it works as a platform in the cloud, where you will only have to access the platform online from a website, you will not have to download any type of program or additional platform for your computer or mobile device. This is one of the most positive things about this platform because there is no need to download any additional program to use it, not only is it enough to access a website where the platform is integrated, and immediately you will be able to access the remote connection.

- Connecting remotely to a client or employee is quite simple because it is only enough to send the connection invitation by email, by sending this email, that person will have access to a direct remote connection, in which you can manage your computer smoothly from this web page, you do not need to enter any type of IP address or password, just access to the shared link is enough.

- This remote connection service put a voice and video chat, previously I have used other platforms in which I have only been able to use a live chat, where I can communicate with the other person, however, on this platform I have been able to diversify the way of communication, since I can communicate with clients through a live chat, where communication is much clearer and more direct. It should be noted that the quality of the video chat is impressive.

- This platform has excellent compatibility with several monitors, this benefits a lot since when you connect to a client's computer that has more than one monitor in operation, you will be able to have access to all those monitors and have a wide view of the computer, currently , there are very few remote connection programs is this function implemented.

- I love the way I can perform reboot and reconnect within this platform without losing control, I can keep a remote connection active while the other person's computer is during a reboot, running in the cloud keeps stable connection even though the computer is restarting i know, this way, when the computer connects to the network again, the remote connection will continue without any interruption.

Negative: During the use that we have obtained with this remote connection platform, we must admit that many of the functions, behaved wonderfully, brought incredible benefits during the remote connections that we were making for our clients. However, below we will mention one of the most outstanding negative things during this experience:

- Within this platform, a function needs to be implemented to improve the fluency of the remote connection transmission, as well as a function to improve the video quality of the remote transmission. Currently, there are many computers that do not They have the right characteristics to have a correct fluency during the remote transmission, so it would be incredible if a system was implemented that could reduce the quality of the transmission to favor its fluency, this would help more users to use this platform without worry about the performance of your computer during the process.

- Currently, when you access the sessions section in which you can view the active connections within your work department, this section is not updated in real time, it is possible to see in real time the connections that are active, I have noticed This is because I have done a test with my work team and I have noticed that active remote connections take up to approximately five minutes to appear, I would love for this section of active sessions to be updated in real time so that we can know correctly active connections within our department is important to us.