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Average Ratings 33 Ratings

Total
ease
features
design
support

Average Ratings 2,215 Ratings

Total
ease
features
design
support

Description

Access a computer remotely, whether you're just down the hall or on a different continent. AnyDesk guarantees secure and dependable remote desktop connections tailored for both IT specialists and individuals on the move. This versatile application is compatible with a wide range of devices and operating systems, including Windows, macOS, iOS, Android, Linux, FreeBSD, and even Raspberry Pi! Seamlessly collaborate and communicate, whether you're conducting online meetings and presentations or co-editing documents from afar. You can easily transfer files between computers using the new transfer tab or by simply copying and pasting. There's no need for administrative rights or complex installations; just download the lightweight 3MB file, and you're ready to go. If you require unattended access while traveling, it’s simple to set up by installing the software and establishing a password. Plus, you can personalize the AnyDesk interface to provide a remote desktop experience that aligns with your brand identity, ensuring a cohesive user experience. With these user-friendly features, AnyDesk makes remote work more efficient than ever before.

Description

Zoho Assist is your all-in one remote access solution. It allows you to access remote devices and manage them. You can access your overseas assets and manage them through a web-based remote support session in just a few minutes. Zoho Assist works entirely in the cloud. You can set up remote access without being present and monitor your remote computers, laptops, phones, and servers from anywhere. Zoho Assist works with all major firewalls. It also seamlessly navigates through proxy servers. Get technical support now with industry-standard SSL with 256-bit AES data encryption to protect your data against phishing attacks and other malicious activities

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Truto Yes 
AgencyPlatform No 
Atera Yes 
Freshdesk No 
Halo Service Desk Yes 
HaloCSM Yes 
HaloITSM Yes 
HaloPSA Yes 
Incident IQ No 
Jira Work Management No 
ManageEngine ServiceDesk Plus No 
ServiceNow No 
Slack No 
Spiceworks Network Monitor No 
StoreApp Yes 
XEOX Yes 
Zendesk No 
Zoho CRM No 
Zoho Desk No 
Zoho SalesIQ No 

Integrations

Truto Yes 
AgencyPlatform Yes 
Atera No 
Freshdesk Yes 
Halo Service Desk No 
HaloCSM No 
HaloITSM No 
HaloPSA No 
Incident IQ Yes 
Jira Work Management Yes 
ManageEngine ServiceDesk Plus Yes 
ServiceNow Yes 
Slack Yes 
Spiceworks Network Monitor Yes 
StoreApp No 
XEOX No 
Zendesk Yes 
Zoho CRM Yes 
Zoho Desk Yes 
Zoho SalesIQ Yes 

Pricing Details

$10.99 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$10.00/month/user
Offers flexible pricing model. Volume discounts are also available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

AnyDesk Software

Founded

2013

Country

Germany

Website

anydesk.com

Vendor Details

Company Name

Zoho

Founded

1996

Country

India

Website

www.zoho.com/assist/

Product Features

Remote Desktop

Chat No 
Cross-Platform Access Yes 
File Transfer Yes 
Group View No 
Mobile Device Access No 
Multi Monitor Support No 
Record Remote Sessions Yes 
Remote Print No 
Remote Wake No 
User Management Yes 

Remote Support

Diagnostic Tools No 
File Transfer Yes 
Live Chat No 
Real-time Chat No 
Remote Control Yes 
Screen Sharing Yes 
Session Recording Yes 
Session Transfer Yes 
Surveys & Feedback No 

Screen Sharing

Annotations / Drawing Tools No 
Desktop / Browser Sharing Yes 
Mobile Screen Sharing No 
Presenter Control Management Yes 
Remote Control Yes 
Screen Capture No 
Screen Mirroring No 
Screen Recording Yes 

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics Yes 
Queue Management Yes 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback Yes 
Virtual Assistant No 
Workflow Management No 

Remote Desktop

Chat Yes 
Cross-Platform Access Yes 
File Transfer Yes 
Group View Yes 
Mobile Device Access Yes 
Multi Monitor Support Yes 
Record Remote Sessions Yes 
Remote Print Yes 
Remote Wake Yes 
User Management Yes 

Remote Support

Diagnostic Tools Yes 
File Transfer Yes 
Live Chat Yes 
Real-time Chat Yes 
Remote Control Yes 
Screen Sharing Yes 
Session Recording Yes 
Session Transfer Yes 
Surveys & Feedback Yes 

Remote Work

Collaboration Yes 
Credential Management No 
Electronic Signature No 
Employee Monitoring No 
Live Chat Yes 
Meeting Management No 
Project Management No 
Remote Access Yes 
Remote Support Yes 
Screen Sharing Yes 
Softphone No 
Task Management No 
Time Zone Tracking No 
Video Chat Yes 
Web Conferencing No 

Screen Sharing

Annotations / Drawing Tools Yes 
Desktop / Browser Sharing Yes 
Mobile Screen Sharing Yes 
Presenter Control Management Yes 
Remote Control Yes 
Screen Capture Yes 
Screen Mirroring Yes 
Screen Recording Yes 

Alternatives

Alternatives

Freshdesk Reviews

Freshdesk

Freshworks