Universal Knowledge by KPSOL is a SaaS Knowledge Management System that helps organizations capture, manage, and share trusted knowledge from a single source of truth.
It combines powerful enterprise search, intuitive content authoring, collaborative workflows, and analytics to ensure employees and customer-facing teams can quickly find accurate, up-to-date information.
In the age of AI, Knowledge Management is more important than ever. AI is only as effective as the quality of the knowledge it can access. Universal Knowledge provides the trusted, governed content needed to power reliable AI search, assistants and automation while reducing misinformation and improving compliance.
Available as a standalone platform or integrated via comprehensive APIs, Universal Knowledge improves productivity, enhances customer experiences, and reduces operational costs.
SaaS deployments are in the region customers choose, to maintain data sovereignty.
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Pylon is an All-in-one B2B Support Platform for modern B2B businesses.
We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management.
Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues.
If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
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Box
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. Founded in 2005, Box simplifies work for leading global organizations, including AstraZeneca, JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. Visit box.com to learn more
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ClaimBuster
ClaimBuster serves as the overarching platform for all fact-checking initiatives within the IDIR Lab. Originally launched to develop an AI system capable of identifying claims that warrant verification, it has progressively advanced towards achieving the ideal of fully automated fact-checking. While journalists primarily utilize ClaimBuster, it is designed for anyone motivated to confront misinformation. Accessing our models is straightforward through our API, which only requires the registration of a free API key. The success of ClaimBuster relies heavily on the contributions from individuals who label data. We encourage you to create an account and participate in labeling to enhance our model's effectiveness. Additionally, we've made our machine learning model training code available as open-source, inviting skilled AI engineers to contribute their expertise. Our claim-detection model even retweets posts it identifies as potentially needing fact-checking, expanding its utility in real-time. By participating, you can play an essential role in the ongoing battle against misinformation.
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