Umanest Description

Umanest streamlines property management and fosters accelerated organic growth. By transforming satisfied landlords and tenants into enthusiastic advocates for your brand, you can concentrate on expanding your business. You understand the immense effort required to manage a single tenancy and dedicate long hours to provide excellent residential property management services. However, frustration arises when operations falter unexpectedly and you remain unaware of potential problems. It often feels like a guessing game regarding your clients’ satisfaction levels, whether they are pleased or displeased. With our customer satisfaction management system, you gain the assurance that client concerns are identified swiftly and in real-time, allowing your team the opportunity to engage directly with solutions, initiate conversations, and alleviate any worries. Consequently, your property management operations can flow more seamlessly, ensuring that hidden issues are brought to light and addressed promptly, which ultimately enhances the overall experience for both landlords and tenants. This proactive approach not only improves service quality but also strengthens relationships with your clients.

Pricing

Pricing Starts At:
$0.49 per property per month

Integrations

API:
Yes, Umanest has an API

Reviews

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Company Details

Company:
Umanest
Year Founded:
2020
Headquarters:
New Zealand
Website:
www.umanest.com

Media

Umanest Screenshot 1
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Product Details

Platforms
Web-Based
Types of Training
Live Training (Online)
Customer Support
Online Support

Umanest Features and Options

Business Performance Management Software

Ad Hoc Reports
Ad hoc Analysis
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning

Referral Software

Affiliate Marketing
Campaign Management
Contact Management
Employee Referral Management
Feedback Management
Lead Engagement
Loyalty Program
Referral Tracking
Rewards Management

Customer Advocacy Software

Advocate Management
Campaign Management
Communication Management
Community Management
Gamification
Referral Tracking
Reporting/Analytics
Rewards Program
Social Engagement

Customer Experience Software

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Engagement Software

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Loyalty Software

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Customer Success Software

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Performance Management System

360 Degree Feedback
Compensation Management
Custom Rating Scales
Customizable Templates
Individual Development Plans
On-going Performance Tracking
Peer Appraisals
Review Cycle Tracking
Self Service Portal
Self-Appraisals
Skills Assessments
Weighted Performance Measures

Review Management Software

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Loyalty Management Software

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Customer Satisfaction Software

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Reputation Management Software

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Customer Communications Management Software

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Umanest User Reviews

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