VirtlX Description
VirtlX, a SaaS solution that can be customized to support multi-industry business performance is available to all businesses. VirtlX provides a strong ROI and quantifiable deliverables & insight to help in decision-making towards a people-centric and successful business. A simple approach to employee and customer sentiment, as well as in-house training. Flexible commitment terms and cost-effective subscription model. To be successful in marketing, a company must understand customer engagement, feedback, experience, and loyalty patterns. VirtlX is a time-saving and cost-effective method that allows marketing personnel to gather these data points in real time and present this data in clear graphical formats. It has been proven that revenue growth is correlated with the Net Promoter Score (NPS), or Net Promoter Score (NPS). It is widely used by Fortune 500 companies as well as other organizations.
VirtlX Alternatives
Sogolytics, an experience management platform, allows companies to collect, analyze and use employee and customer data to drive business growth. Sogolytics is used by organizations across all industries to track interactions at all touchpoints with customers and employees. The best-in-class reporting delivers real-time, actionable insights that help to prevent and mitigate potential problems.
SogoCX improves every aspect of a company's customer experience. This means improved conversion rates, simplified data management, and understanding customers to increase return on investment. Organizations can use SogoCX to measure key metrics like NPS, CSAT and CES.
SogoEX software is used by organizations to collect and use data to improve engagement and reduce turnover. This platform allows HR and leadership to drive organizational changes through real-time feedback collection and employee engagement.
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A platform for managing Omni-channel Experiences. You can do more than just survey. Power-up your experience management programs. All touch points can have an omnichannel experience. All data in one location. You can customize and share email surveys to increase open-rates. You can customize the subject, body, or share from an email address you choose. White-label your emails, and share. For feedback, share a QR code that can be scannable. Share the code with respondents. Respondents can scan the code to access the survey and take it. Generate multiple unique survey links for sharing surveys. These links can be tracked and used to measure survey performance. You can white-label your survey by using Custom Domain. You can embed surveys to engage customers and visitors on your website. You can embed the survey as a popup card, chatbot on your website, or inline embed. Our mobile SDK allows you to quickly create surveys and collect actionable information.
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Delighted
Delighted is a turnkey platform for customer experience that helps high-growth companies and established enterprises such as Allbirds, Instacart and Invision, Opentable and Affirm to improve customer loyalty through actionable feedback.
Customer feedback can be incorporated into your business strategy within minutes, not weeks.
Easily customize NPS, CSAT and CES survey templates in Delighted
- Send surveys directly to customers via email, SMS text, in app, or link URL.
- Create 2-click integrations: Set up surveys and integrate real-time feedback in your existing toolset, such as e.g. Slack, Salesforce and Shopify, Stripe, Hubspot and many more
- Surface trends that need immediate attention using AI-driven survey text analysis and pre-built reports.
- Get immediate action with email digests and alerts that you can customize by department so that feedback reaches the people who can make a difference
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CheckMarket
Software for enterprise survey in 150 countries.
You can conduct insightful surveys and get actionable feedback. Monitor employee experience (EX), customer experience (CX), and engagement. Close the loop using shareable reports, dashboards and alerts.
The first step is collecting data. The real value lies within the efficiency of reporting. We provide real-time reporting to help you spot trends sooner and gain deep insight into your organization to improve processes.
Once you have completed your report, share it with others. You can create different share links with different filters depending on what you want viewers see based on your operational data, hierarchy, and organization.
Integrate with Slack and Zendesk API, CRM, CRM, and more. Unlimited users, works in 49 languages. L'Oreal and Toyota are some of the clients. Allegiance Bank, Sony and the Government of Canada are others.
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Pricing
Pricing Starts At:
$9.00 per month
Pricing Information:
Annual commitment, billed monthly in advance
Free Trial:
Yes
Integrations
Company Details
Company:
VirtlX
Year Founded:
2017
Headquarters:
United Kingdom
Website:
www.virtlx.com
Media
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Product Details
Platforms
Web-Based
Windows
Types of Training
Training Docs
Customer Support
Business Hours
Online Support
VirtlX Features and Options
360 Degree Feedback Software
Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers
Performance Management System
360 Degree Feedback
Customizable Templates
Individual Development Plans
On-going Performance Tracking
Peer Appraisals
Self Service Portal
Self-Appraisals
Skills Assessments
Weighted Performance Measures
Business Performance Management Software
Ad Hoc Reports
Ad hoc Analysis
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Strategic Planning
Customer Experience Software
Analytics
Dashboard
Feedback Management
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Training Software
Academic / Education
Blended Learning
Built-In Course Authoring
Built-in LMS
Learner Portal
Mobile Learning
Training Companies
Assessment Software
Individualized Assessments
Multi-User Collaboration
Scoring
Skill Testing
Surveys
Test / Quiz Creation
Survey Software
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Question Library
SMS Marketing Software
2-Way Messaging
Contact Management
Mass Texting
Message Personalization
Reporting/Analytics
Customer Service Software
Alerts / Escalation
Email Management
Performance Metrics
Self Service Portal
Surveys & Feedback
Employee Engagement Software
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys
Data Analysis Software
Data Discovery
High Volume Processing
Predictive Analytics
Sentiment Analysis
Text Analytics
Customer Satisfaction Software
360 Degree Feedback
Analytics
Feedback Collection
Survey Management
Customer Success Software
Communication Management
Customer Engagement
Revenue Management
Usage Tracking / Analytics
Email Marketing Software
Artificial Intelligence
Customer Surveys
Reporting/Analytics
Template Management
Heatmap Software
Behavioral Mapping
Dashboard
Customer Engagement Software
Analytics
Feedback Collection
VirtlX User Reviews
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