Sonetel Reviews

Summary: I subscribed and start using this service a few days ago. I feel everything is perfect in this service and the interface is also very familiar to handling everything.

Positive: Sonetel is the best service provider for assigning Singapore's mobile number to my personal number. And it is very useful to company purpose.

Negative: For SMS service is not available in this service.

Summary: Overall a great product and great support!
I have been using Sonetel for many years and have never had a problem with either their products or support.

Positive: What I liked was:
the price compared with others
the quality of service - always there to help
uptime - never had a problem

Negative: The Android app could be more comprehensive - apart from that totally satisfied.

Summary: Lots of options and great features. This has worked well for our business and allowed us to get away from ridiculously expensive providers. Thank you Sonetel!

Positive: -Affordable pricing
-Lots of great features (transcribed voicemail, receive sms, make outbound calls from desktop or app, etc.)
-Excellent customer service that takes the time to address all questions and make sure you're getting the most out of your service

Negative: No cons, we love the service. The web interface is slightly less intuitive but once you're familiar with it, it's a breeze.

Summary: Very good experience. Friendly staff that deal with your account in a fast and easy manner. Their site is very user friendly even for the novice.

Positive: One of the best customer supports I've had the pleasure of engaging. Very professional. They always have everything available to make your business decisions easier.

Negative: There is nothing that i was unhappy with. Will definitely be using this company more in the future.

Summary: My company has been using Sonetel for a while, mainly for the purpose of call forwarding. From what I have heard it is an affordable and useful service for us.

Positive: Vikas from the Support Team was helpful in solving my problem and arranging a call at a time that suited me.

Negative: Myself and my colleagues struggled to navigate the website to solve the issue (changing our account settings) ourselves, and had to contact support.

Summary: Excellent experience, as it is helping me getting an international phone number with super low investment.

Positive: I created an account to try. I liked that it was easy to use and free; the customer service was very helpful.

Negative: No cons at the moment, as all the issues I had were immediately solved by the customer service.

Summary: Excellent and trouble-free provider of SIP services. Have used Sonetel for many years now, and it is super easy to be traveling and still maintain the same phone number wherever I am.

Positive: Super support, excellent value for money, trouble-free service over many years! Highly recommended, and would not hesitate to purchase again!

Negative: Not much. Maybe could use some more detailed manuals for how to configure physical SIP modems, but not a major problem.

Summary: This is an excellent company with a great product. My overall experience has surpassed my expectations.

Positive: I liked the ease of accessing the product, and the pricing is excellent. Sonetel's customer service is fantastic. These guys are on top of their game. I would highly recommend the company and the services they offer.

Negative: None. I did not have a negative experience with the company nor with their products on offer.

Summary: Great app overall. I haven't seen a strong con till now. The UI/UX is great. It does the job. Better than its competitors. Must download.

Positive: I downloaded the app because I needed a Singapore number quickly and they had a revert time of less than 1 day. By the end of day 2 I had my number!

Negative: For Singapore number, I haven't been able to set up my WhatsApp number.

Summary: I have used Sonetel before and me coming back to use Sonetel is a confirmation that I was already satisfied by the company, the service and pricing.

Positive: Great service and the speed of response was a pleasant surprise. Earlier I already used Sonetel and returning for me confirms my satisfaction.

Negative: Nothing specific for me I didn't like, no complaints so far.

Summary: Excellent!! Just perfect! Highly recommended. So glad that we find this service. I searched other options and they never worked as good as this one.

Positive: I am so happy to have this service since last year, whenever I have a question or any issues they respond right away! Highly recommended 🙌🏼

Negative: So far nothing! All works great, highly recommended.

Summary: Great experience in purchasing the number.
Reliable services. Found it useful since I get all the countries contact that I want at one place.

Positive: 1. Fast services
2. Response timing
3. process of buying is very easy
4. Reliable Service
5. work like you have a sim in your phone, it is that fast your call get forwarded.

Negative: Didn't find any cons.
At first I had issue with timing of activating the number but they have improved it very well. I got it done very fast.

Summary: Overall, I liked everything, the sound is good, and everything works well. I think they offer a good service. It's all I need.

Positive: It works very well, it is very useful to me, a very interactive interface and good service. Good customer service. I would hire him again.

Negative: I think everything is fine, I am happy with everything they offer and the service they give me.

Summary: Very simple and straightforward process and the service works! The number works and the calls are directed to the right contacts within the company.

Positive: Quick and easy to setup and great customer support. Highly recommended for anyone looking for a virtual number in Europe.

Negative: No complaints. The process to get up and running was easy.

Summary: I will continue to use this product and recommend it to anyone that asks for guidance on a forwarding service!

Positive: Very helpful customer service! Easy to use website. Great price for what you get!

Negative: None that i can think of or seem to find with the system.