Alternatives to SmartMessage

Deliver the perfect message to the appropriate device at the ideal moment using Iterable, a highly regarded platform for growth marketing and user engagement. This innovative tool provides genuine omni-channel relevance at scale, allowing B2C marketers to send personalized communications tailored to individual users across various channels. By leveraging real-time customer data, Iterable empowers marketers to craft targeted messages and execute campaigns seamlessly. Additionally, the platform features an easy-to-use Workflow Studio for creating automated marketing campaigns. With capabilities that support a wide array of marketing strategies across all available channels, Iterable is designed to enhance user engagement effectively.

Headquartered in Silicon Valley, Gupshup is a leading conversational messaging platform that enables businesses to build engaging conversational experiences seamlessly across 30+ messaging channels using a single API. Gupshup offers an easy-to-use omnichannel messaging API, advanced bot-building platform and mobile marketing tools. Gupshup's messaging platform handles over 6 billion messages per month enabling over 39,600 businesses send messages to several billion users across popular messaging channels such as SMS, Voice, WhatsApp, Mobile Web, Android RCS, Instagram, Twitter, Telegram, WeChat, FB Messenger, Slack, Viber, Skype and many more. Our Single API solution for 30+ messaging channels has enabled businesses to easily integrate 1-way and 2-way messaging on WhatsApp with fall back to SMS connectivity in over 225 countries with multi-channel auto routing option. Additionally, Gupshup Bot platform supports over 36,000 bots and can easily handle WhatsApp FAQ Bots with live agent handoff for various customer support use cases

We are a leading company in the age of intelligent automation. We power top brands with AI, Omni-channel tools, and conversational service and commerce. We are a Conversational Artificial company that delivers smart chatbots, voicebots and video collaboration software for over 150 brands.

Experiture simplifies the process of crafting customer experiences by enabling the delivery of genuinely personalized omnichannel communications across various platforms such as email, web, mobile, and social media. By innovating a cohesive strategy, Experiture enhances the customer journey with focused, immediate, and trigger-driven messages via Email, SMS, Direct Mail, and Social, including Geo-location and push notifications, all from one integrated platform. Our extensive expertise in devising and implementing effective omnichannel marketing strategies has benefited numerous sectors, including Healthcare, Finance, Gaming, and Automotive, among others. This ensures that every interaction is tailored to meet the unique needs of each customer segment.

The Agile Marketing Platform for Financial Services Financial Institutions can use our services to deepen customer relationships, increase share of wallet, and increase loyalty. We allow them to easily execute personalized campaigns through all channels, at scale. Prisma Campaigns, an intelligent omnichannel orchestrator, can be used for online banking, mobile banking, email, SMS, and other channels. It uses customer data to allow FIs deliver targeted and personalized campaigns that are relevant, personal, and contextual at every stage of the customer journey. From insights to action Effectively orchestrate segmented real-time campaigns. 1-to-1 personalized messages Increase conversion rates by delivering personal and contextual messages All-in-one platform All your channels can be managed from one place: mobile, web and email. Integration is fast and simple Our SDK is easy to use and you can go live in 6 weeks. #BeRelevant

Zence Marketing Automation Stack allows you to create personalized customer journeys and initiate meaningful interactions across all channels. Marketing automation is a set of tools that automate repetitive tasks, streamline business processes, and manage campaigns across all channels. Automation software streamlines segmentation, targets the right audience at scale with tailored messages, and delivers personalized experiences to your customers. Key Features 1. Lead Scoring and Nurturing 2. Personalization on a scale 3. Advanced Analytics for Actionable Insights 4. Drive Action with Targeted Ad Campaigns

Leveraging cutting-edge technologies like Cloud-Native architecture, AI-driven agents, and Web3, brands are now embracing a holistic approach by integrating CRM, CDP, and MA systems to enhance their omnichannel consumer engagement capabilities. By automating dialogues through platforms such as AI Call, WhatsApp Messenger, and EDM, businesses can effectively foster brand growth. Furthermore, the integration of localized systems enables the seamless collection of data across various channels. Utilizing comprehensive big data analytics and sophisticated AI algorithms, brands can establish a unified identity known as One ID. This approach not only facilitates the creation of detailed customer labels but also allows for the development of an all-encompassing 360° customer profile to better understand and serve their clientele. In doing so, brands can adapt their strategies to meet the diverse needs of their consumers in an increasingly digital marketplace.

Any marketer has the potential to excel with the right tools at their disposal. Factoreal serves as a comprehensive omnichannel customer engagement platform designed specifically for marketers. So why choose Factoreal? The answer lies in its user-friendly simplicity, as it allows marketers to create engaging and distinctive customer journeys without delving into complicated technicalities. With an omnichannel approach, Factoreal engages customers at every point of interaction, whether through email, social media, chat applications, or conventional messaging. Furthermore, the platform simplifies the often overwhelming complexity of marketing automation by delivering insights that are straightforward, pertinent, accurate, and actionable. The process begins by establishing a solid foundation with your contacts, followed by fine-tuning your audience for improved targeting. You can easily orchestrate customer journeys through conversational interfaces, all while monitoring your expenditures with the Wallet feature. Ultimately, Factoreal empowers users to construct and automate customer journeys that align with their vision, ensuring seamless experiences across all customer touchpoints. With such a robust array of features, marketers can truly transform their strategies and enhance engagement like never before.

Infor Omni-channel Campaign Management acts as a unified marketing database solution designed for the strategic planning, implementation, and assessment of permission-based marketing initiatives across various channels. Enhance customer engagement and foster loyalty through a user-friendly, all-encompassing, and adaptable platform that empowers you to respond from any device while delivering immediate insights. Achieve greater precision in targeting your audience by developing queries and segmentation strategies that leverage demographic and transactional information, campaign histories, model scores, and additional criteria to showcase the most appealing offers. Utilizing sophisticated data mining techniques, this solution employs profiles, influences, trends, Bayes probabilities, and cluster analysis to generate scoring metrics. Furthermore, the analytics are presented in a straightforward interface equipped with drill-down features, allowing for in-depth exploration of data within an OLAP reporting framework, ensuring users can gain valuable insights effortlessly. This comprehensive approach not only streamlines campaign management but also enhances overall marketing effectiveness.

Foster engaging customer interactions fueled by insightful data analysis. Create integrated campaigns that are easily accessible on a single, intuitive platform whether in the cloud or on-premises. This communication tool, rich in data, not only helps you stay compliant but also ensures the security of your information while tailoring your messages to individual preferences. Enhance your customer communication efforts and guarantee efficient operations. Our marketing software platform is set to transform your digital commerce landscape by providing personalized shopping experiences, comprehensive analytics, and the magic of automated marketing solutions. D•engage redefines player involvement in the betting sector with a strong emphasis on retention and personalization, all driven by our consumer data platform. Don't limit yourself to merely automating marketing communications; instead, let our Customer Experience Data Platform (CXDP) enable you to forge authentic connections with customers, regardless of how they choose to engage with your brand. By leveraging this powerful tool, you can ensure that every interaction is meaningful and impactful.

Utilize a comprehensive technology stack designed to oversee the delivery of tailored advertisements, track attribution, and analyze performance across various media and eCommerce platforms. Enhance media effectiveness and return on investment (ROI) by ensuring that the appropriate message reaches the intended audience at the optimal moment, while fully understanding each customer's intentions throughout their purchasing journey. Leverage cross-channel analytics and sales attribution through secure data environments. Gather and handle real-time consumer engagement data with proper consent, allowing for personalized messaging across multiple channels to cater to the unique preferences of individual customers. Foster collaboration across the organization to facilitate smooth implementation from global strategies to local execution. Additionally, pinpoint consumers currently in the market and utilize algorithms to match them with the most relevant products, offers, pricing strategies, and content tailored to their needs. This integrated approach not only streamlines marketing efforts but also maximizes engagement and conversion rates.

Spectrum Messaging has created a versatile messaging platform that enables seamless communication with customers via the most appropriate channel at the optimal moment. Our vibrant and dedicated Client Services team collaborates closely with our innovative technical experts to help you forge meaningful connections that elevate your business. We are committed to enhancing your customer experience across various platforms like SMS and email, ensuring you engage with your audience where they are most comfortable. With Spectrum Messaging's comprehensive marketing solutions, our skilled team is ready to guide you through the digital landscape. Our enthusiasm for our work drives us to be not just a service provider but a true partner in your marketing journey. If you are eager to connect with your customers, foster relationships, and achieve your business objectives—or even if you just need guidance exploring your digital marketing landscape—Spectrum Messaging is the perfect ally for your endeavors. Together, we can navigate the complexities of customer engagement and drive your success forward.

Free engineering teams from the burden of overseeing notification infrastructure while enabling product teams to take charge of notification workflows. Centralize the management of templates across all channels via a unified interface. Gain AI-driven insights into omni-channel messaging that can significantly enhance engagement. Oversee workflows and service providers without needing to modify the code. Dispatch high-volume notifications seamlessly without encountering scaling challenges. Collaborate effectively by managing channel-specific templates for every communication in a single location. Achieve full deliverability with intelligent routing mechanisms and failover protocols. Streamline the management of your integrations, templates, routes, and workflows in one central hub. Access real-time analytics, comprehensive reports, and actionable insights right out of the box. Fyno offers substantial value throughout your organization while consolidating logs from all communication channels and service providers. This eliminates the need to log into various platforms for information. With Fyno's in-app SDK, deploy a customizable notification center within your applications, tailored to align with your app's design. This powerful tool not only enhances communication but also fosters a more cohesive workflow across teams.

Top luxury brands around the globe rely on Glowing to enhance their customer engagement, foster team collaboration, and stimulate business growth. As a remarkable pioneer in the field, Glowing is continuously broadening its international footprint in major cities to satisfy the increasing demand for its exceptional enterprise-class customer engagement solution, which is essential for navigating today's intricate omni-channel and multi-platform landscapes. By utilizing data and real-time messaging across various platforms, brands can cultivate significant interactions at every stage of the customer journey. The platform allows for seamless management of numerous conversations across multiple messaging channels through automation, while also enabling businesses to mitigate and rectify negative guest experiences by automatically implementing service recovery workflows integrated with vital systems. Glowing provides a cohesive messaging solution that connects with leading technologies, empowering businesses to offer a uniquely differentiated and deeply personalized customer engagement experience. This innovative approach not only enhances customer satisfaction but also contributes to long-term loyalty and brand advocacy.

Enhance the experiences of your customers and prospects throughout their journey by utilizing Actito's Activation Platform. With its capabilities in real-time personalization and omnichannel marketing automation, Actito empowers you to send the perfect message at the ideal moment through the most effective channels. This will help you boost conversions and drive revenue growth. Gather and integrate all your data sources in one centralized location to optimize your engagement tools while adhering to GDPR guidelines. Personalize your interactions by addressing customers by name and offering them customized deals that are both relevant and timely. The sophisticated Actito data model allows you to react in a precise and intuitive manner, catering to your customers' preferred methods of interaction. Develop tailored marketing initiatives that focus on the specific needs of each customer, ensuring an ongoing dialogue throughout the entirety of the relationship. Feel free to experiment with all your concepts, no matter how unconventional, and launch creative campaigns that convey a direct and personal message at the most opportune moments. By doing so, you will not only engage your audience more effectively but also foster long-term loyalty and satisfaction.

Finding a payment processor that aligns perfectly with your business requirements can be quite challenging. Look no further than REPAY, your all-in-one solution for comprehensive payment services! We provide a range of offerings, from omni-channel payment processing—both incoming and outgoing—to effective messaging management solutions and top-tier security, ensuring a complete management of the payment lifecycle that accommodates payments anytime and anywhere, tailored specifically for your needs. With our services, you can facilitate hassle-free omni-channel acceptance, leading to more streamlined transactions and happier customers. Additionally, we enable you to modernize and digitize vendor payments, minimizing reliance on paper checks and cutting down on transaction costs. Our platform also allows for quicker access to funds by disbursing them directly to customer debit and prepaid cards. Moreover, our versatile messaging tools keep you engaged with your customers seamlessly across various channels. By choosing REPAY, you're not just opting for a payment processor; you're embracing a holistic payment ecosystem designed to enhance your business operations.

For over a decade, Swrve has empowered marketers in various sectors with a robust and adaptable customer engagement platform. We have now integrated our dashboard to seamlessly work with your existing technology, enabling a connection between your brand and customers across multiple channels, devices, and platforms. The capabilities of Swrve's platform and APIs allow brands to craft interactions and experiences that are tailored, contextual, and pertinent to each individual customer. Our innovative, data-driven engagement platform is designed to facilitate truly cross-channel experiences, allowing you to track user engagement through push notifications, in-app messages, and embedded experiences, all while employing advanced A/B testing and resource optimization to guarantee that each interaction is as effective as possible. With Swrve, companies like Digicel are able to confidently enhance their communications in a manner that highlights the value of their applications and strengthens customer connections. As a result of implementing highly relevant messaging in real-time, Digicel has experienced significant growth in daily active user (DAU) engagement, demonstrating the platform's effectiveness in driving user interaction. This success story illustrates how powerful, personalized engagement strategies can transform customer relationships and boost brand loyalty.

Elevate your customer engagement strategy with an innovative omni-channel marketing solution that goes beyond the ordinary. With TouchpointMX, you can not only delight your customers but also assess the effectiveness of your campaigns and boost your revenue. Transform occasional buyers into dedicated brand advocates while optimizing your return on investment. Merge the adaptability of personalized emails with advanced automated segmentation to create targeted communication. Move away from standard monthly newsletters and adopt dynamic, sophisticated messaging that reduces the sales cycle, enhances customer loyalty, and fosters repeat purchasing behavior through TouchpointMX. Furthermore, extend your reach directly to customers via SMS, ensuring your content is readily accessible. The platform also offers customizable surveys, including NPS collection and multi-choice questionnaires, designed to gather essential feedback tailored to your specific needs, thus enabling you to enhance both your business performance and customer experience significantly. By leveraging these tools, you can not only meet the expectations of your clients but also exceed them, paving the way for sustained growth and success.

Agillic empowers brands with relevant, personalized and automated communication to create better customer experiences. Agillic allows you to execute personalized communication across channels, including SMS, email push, paid media, and app push, from one platform. Agillic's unique customer-centric data structure is at the heart the platform. The personalization rules and data models allow for content to be activated across channels and to be tailored to each customer's profile. Agillic's user-friendly interface allows for drag-and-drop functionality and makes it easy to create value for customers and brands through data-driven, personalized, and automated communications.

The Jabmo ABM Platform is designed with comprehensive omni-channel account-based marketing features that enable the delivery of highly targeted, personalized, and relevant advertisements to key decision-makers within specified accounts. Jabmo effectively reaches these target accounts, even when potential buyers prefer to conduct their research quietly without completing forms or engaging with your sales representatives. Typically, within 90 days of launching a campaign, Jabmo clients experience a surge in website traffic from their target accounts, often exceeding that of other marketing channels. Additionally, Jabmo clients notice a boost in engagement from their target accounts across various other marketing platforms. This account-based marketing approach not only fosters passive brand awareness but also enhances engagement with subsequent marketing messages from the brand. As a result, Jabmo's clients often report a significant increase in the effectiveness of their overall marketing strategies.

Connect with every one of your clients through personalized messages without constraints. Assign statuses to your prospects, identify their needs, and develop optimal strategies to improve your operations. Utilize essential insights about your leads and team, empowering you to make informed choices that will advance your business. Many companies find it challenging to maintain effective communication across their channels. Leadsales serves as a comprehensive platform, equipping you with the essential tools to ensure thorough follow-ups and create increased business opportunities. By leveraging this resource, you can streamline your processes and enhance customer engagement significantly.

A Voucher Management System designed for intelligent and multi-channel retailing can streamline your marketing strategies, enhance customer interaction, reduce expenses, and foster valuable relationships in today’s digital landscape. Vouchermatic provides a robust platform for launching and designing your incentive initiatives. By connecting with your tech-savvy clientele, you can effectively turn them into dedicated patrons, ultimately leading to greater success in your business endeavors. This innovative approach ensures that your marketing efforts are not only automated but also tailored to meet the needs of a contemporary audience.

In the current digital landscape, effectively engaging customers necessitates the creation of a cohesive experience across all the channels they prefer for interaction. Whether through phone calls, emails, chats, or social media, providing uninterrupted service has become increasingly challenging. IFS Customer Engagement solutions empower organizations to offer quicker and more intelligent service, regardless of the communication channel utilized. By integrating an omni-channel contact center with a CRM in a single, customizable, AI-enhanced agent interface, support teams are equipped to provide swift assistance, no matter how intricate the inquiry. By consolidating various customer data sources from different systems and integrating all communication channels, agents can ensure a smooth customer engagement process while simultaneously increasing productivity. Achieving success in the competitive service market hinges on delivering exceptional customer care. Therefore, what are the essential steps required to modernize the contact center and implement effective self-service options? The answers to these questions will define the future of customer service excellence.

Respond.io is AI-powered conversational management software. Features include a shared inbox (WhatsApp, Facebook Messenger, Instagram, Telegram, etc), advanced workflow automations, broadcast and supervisor dashboard analytics. It's highly customizable and handles high volume messages.

Chative.IO, a multi-channel messaging platform powered by AI, is a powerful omni-channel platform. With the help of AI and automation, we enable businesses to sell direct through social channels and Shopify. Enjoy unlimited messaging for startup-friendly pricing, and get the mobile application at no extra cost. Plus, we offer a free plan for small businesses with in-app assistance!

We connect customers to the brands they want. With the only omni-channel demand platform, you can build meaningful relationships with prospects and customers to increase revenue. You can take control of every customer journey. Your personalized demand cloud. You are a B2B marketer and you struggle to manage the increasing volume of lead data coming from different sources. People, data and processes are not aligned. Your top-of-funnel demand generation efforts are inefficient and fragmented, and the customer journey is not connected. This makes it difficult to meet your pipeline goals. Integrate Demand Cloud allows you to connect with buyers wherever they are. It aligns people, data and processes to create seamless customer journeys that are personalized and increase marketing ROI.

Batch achieves an impressive average ROI of 600% for consumer brands that prioritize a robust Mobile-First customer experience and strategically utilize smart push notifications within their CRM frameworks. This advanced customer data platform is designed to provide a comprehensive view of customers, whether they are logged in or anonymous. You can effortlessly launch everything from basic to highly sophisticated customer experiences in mere seconds, employing various methods such as push notifications, web push, or in-app messaging. With a multitude of APIs and an extensive array of connectors, integration with your current MarTech ecosystem is a breeze. Propel your engagement strategy into the future, as thousands of contemporary marketers rely on our dashboard daily to connect with millions of users. Always ensure that your communications are personally relevant by leveraging our intelligent and multi-faceted audience segmentation engine. Experiment to discover the ideal message, content, and timing to optimize conversions. Elevate your user experience to a level of personalization that feels almost enchanting while consistently engaging your audience. The seamless integration of these tools will not only enhance user satisfaction but also foster long-term loyalty among your customer base.

The leading customer engagement platform tailored to elevate customer engagement, loyalty, and revenue. Key features include: - Omnichannel messaging: mobile & web push notifications, in-app messages, emails, SMS, and WhatsApp. - User segmentation, RFM analysis, and personalized experiences - Real-time behavior-triggered campaigns - Data-driven analytics and visual dashboards for comprehensive reporting - Seamless integration with third-party services like Amplitude, Google Analytics, Mixpanel, and others. Trusted by numerous leading brands and small enterprises worldwide, Pushwoosh offers plans starting from $0 per month, robust functionality and optimal efficiency.

Introducing an advanced solution that seamlessly integrates with your current premise-based call center to deliver genuine omni-channel functionality. This innovative software suite features as many as 20 top-tier customer experience applications that can be deployed swiftly and effortlessly within days, all at an affordable price. It necessitates only slight adjustments to your existing call center infrastructure. By transforming traditional voice-only agents into versatile omni-channel representatives, it enables simultaneous communication through voice, chat, social media, email, and web platforms. Moreover, it supports "anytime" interaction with online chat via text messaging, replacing the need for direct human agent contact. The system tracks the customer journey with a unique Screen Pop feature that reveals repeat contacts and a historical overview of previous engagements. It even personalizes the experience by greeting returning callers by name and suggesting a connection to their last agent. This comprehensive approach ensures that customer interactions are more efficient and tailored to individual needs.

Streamline and expertly translate your content seamlessly across various devices and platforms to create cohesive brand experiences that drive international expansion. With built-in visual context, thorough quality assurance, and a plethora of productivity tools, Smartling provides brands with immediate insights into the translation workflow, helping to optimize translation projects and speed up market entry. Ensure your content is localized across all platforms, allowing your omnichannel presence to resonate with local audiences. As a top-tier translation management platform, we empower you to effectively localize your content regardless of the device or platform. Explore the newest innovations in translation and localization by perusing our extensive collection of customer success stories and gaining insights from articles and resources shared by industry experts. Our customers have consistently rated us as the #1 provider on G2, recognizing our unique approach to delivering translation management solutions that stand out from the competition. Join the ranks of successful brands that have transformed their global reach through effective localization strategies.

Lead Management Automation™ empowers sales and marketing professionals to enhance their effectiveness while fostering stronger connections with customers, prospects, and partners. Our innovative marketing automation platform is designed to assist businesses in generating marketing qualified leads and converting them into sales qualified leads. With integrated marketing tools, users can effortlessly launch omni-channel marketing campaigns across both online and offline platforms, as well as establish essential business processes. The platform is fine-tuned to support sales and marketing teams in cultivating better relationships with prospects, customers, and partners, all while increasing productivity. Explore how to incorporate marketing automation into your strategy by discovering the features available to you. You can create trackable content, graphics, emails, landing pages, and much more! The system allows for effective lead nurturing throughout the workflow, reduces sales cycles, and enhances deal sizes. Additionally, users can generate measurable videos, assess the return on investment for video marketing, increase conversion rates, and distribute video emails seamlessly. By adopting this comprehensive approach, businesses can transform their marketing efforts and achieve greater success.

CCT ContactPro® (CP) serves as an ideal solution for creating a Unified Agent Desktop within a Customer Service Automation framework in an Omni-Channel Contact Center setting. This innovative platform equips agents to meet the challenges of modern Omni-Channel communication, allowing them to assist customers effectively. By utilizing cutting-edge technology, the solution optimizes current systems, lowers contact center expenses, and enhances customer satisfaction. Its adaptable desktop, combined with automation and integration features, ensures that services are delivered efficiently, utilizing the best resources at the most opportune moments to provide an outstanding customer experience (CX). Moreover, the streamlined access to crucial information for productive customer interactions, along with the efficiency gained through automation, boosts agent output significantly. In an age where customers prefer rapid resolutions through their preferred communication channels, ContactPro® meets these expectations seamlessly. Ultimately, the platform not only enhances agent performance but also fosters stronger customer relationships through effective engagement.

Speeding up the development of omni-channel backend applications can be achieved in a way that is agile, open, and secure. Temenos Fabric allows financial institutions to dedicate their efforts and resources to crafting exceptional app experiences rather than spending time on custom building the backend capabilities for digital channels. The comprehensive feature set of Fabric equips development teams with all the necessary tools to create outstanding omni-channel applications that not only meet but surpass user and business expectations. This solution seamlessly integrates all essential omni-channel middleware functions into a unified, cost-effective package, enabling application development teams to efficiently produce remarkable application experiences. Consequently, adopting Temenos Fabric leads to a reduction in both application development time and expenses, increases the number of parallel work streams, enhances component reuse, and simplifies the processes of deployment and maintenance. Furthermore, by separating front-end and back-end development, teams can significantly accelerate the overall application development process while utilizing built-in, value-added services and easily configuring backend systems. This innovative approach supports a more agile and responsive development environment, ultimately benefiting the end users.

Everlytic's automation platform and bulk messaging allows you to: - Increase your marketing lists - Create personalized emails, messages and more - Track message engagement Do you want to make your customers feel more connected with your brand? You can, of course! Because connected customers are more likely to buy from you more often. Personalized automated marketing is key. We created Everlytic to make it easy and affordable to send hyper-personalized email, text messages, voice broadcasts and push notifications. Everlytic is trusted by leading companies to deliver more messages to more inboxes. Everlytic makes it easy to build superior customer journeys that target and connect people with relevant, timely messages. Resonating messages. Real-time insights are available into how your audience interacts and gives you the power to connect with them and convert them.

TRACK’s Hotel CRM is a comprehensive enterprise solution that consolidates all guest data into a single, accessible location, enhancing direct bookings and guest retention through timely engagement throughout their journey. Traditionally, hoteliers have struggled with a fragmented array of systems, making effective communication and marketing a challenge. The TRACK Hotel CRM allows hoteliers and marketing teams to merge various software into a unified platform that features Omni-Channel marketing and guest communication tools, ensuring that all data is connected seamlessly under one subscription and API. This system enables the customization and personalization of pre-stay messages to elevate the guest experience significantly. Furthermore, it automates the process of sending confirmation emails and text messages immediately after a reservation is confirmed, streamlining operations and enhancing guest satisfaction. With TRACK's Hotel CRM, the future of guest engagement is not just simplified—it’s also more effective and tailored to individual needs.

Streamlined and integrated management of customer communication across various channels enhances the overall value delivered to clients. Teams within the business operate independently to fulfill their goals, thereby minimizing time to market and expanding their market presence. By anticipating customer needs, you can tailor their experiences at every stage of their journey. NP6 by ChapsVision seamlessly connects with all your applications, allowing you to implement your strategies across the channels that form part of your customers' experiences. It facilitates data aggregation and segmentation, automates communication pathways, designs messages, and supports multi-channel delivery. Additionally, NP6 by ChapsVision serves as a comprehensive omnichannel solution, enabling the coordination of your communications and activities across a wide range of platforms, including email, SMS, web interfaces, customer portals, mobile devices, social media, call centers, and traditional mail. This level of integration not only enhances customer engagement but also empowers businesses to respond effectively to evolving market dynamics.

All you need for brokerage requirements in one solution. It is a Secure, efficient omnichannel Digital Trading Solution. Execute all trading operations via one single integrated omnichannel innovative trading solution. The customers can: - Get real-time stock prices and news. - Buy, Sell real-time orders of all types. - Real-time charts. - Get Notifications on price changes, order executions, etc. - Manage accounts, find advice and invest directly. - Track the important stocks, transfer funds between brokerage accounts.

Your business needs predictable, profitable results. Your customers deserve highly personalized omnichannel experiences. Unify customer data and eliminate silos through an API and open architecture to enable intelligent omnichannel engagement. Rapidly aligns business goals with industry-specific customer engagement strategies crowdsourced by leading brands. True 1:1 customer personalization across all channels and devices for increased omnichannel engagement, retention, and loyalty. To scale 1:1 personalization and optimize business results, AI and predictive analytics are integrated with marketing execution. Cross-channel execution is simplified and marketing operations are streamlined to optimize the customer experience across all channels. You can communicate with your customers in a completely personalized way across all channels with optimized content for email and direct mail.

Innovid is the sole independent omni-channel platform designed specifically for television that integrates advertising, creative, and analytics. This comprehensive platform allows for personalized, served, and measured advertising across various media, including TV, video, display, audio, and social channels, all within a unified system. By leveraging data, Innovid enhances the personalization and effectiveness of ad delivery across the broadest range of market channels, ensuring a seamless connection of all media types and superior advertising experiences throughout the audience journey. Serving a diverse clientele of brands, agencies, and publishers, Innovid operates from more than twelve offices strategically located across the Americas, Europe, and the Asia Pacific region, reinforcing its global presence and reach in the advertising landscape. This innovative approach positions Innovid as a leader in transforming how advertisers engage with audiences in a dynamic and integrated manner.

eBSEG Digital Banking Solution offers a secure, rich UX application that provides a world-class banking and payment experience for your customers via mobile banking and internet banking. eBSEG omnichannel solution integrates seamlessly with your Back-end. eBSEG Digital Banking Solution offers a complete suite of the most recent banking services that allows banks to deliver banking services to customers anywhere, anytime. The Digital Banking OmniChannel Portal can be used on the following channels - Internet Banking (Desktop). - Mobile Banking Tablet Banking Chat Bot Banking (Text & Voice). Digital Bank Marketing - Apple Watch Banking - Business Banking Omnichannel - Facebook Banking - ATM / Kiosk Banking Call Center Banking eBranch Banking - Messaging Banking

SmartCOMM customer communications management solution (CCM) allows enterprises to deliver interactive, personalized communications to customers via their preferred channels and at a large scale. SmartCOMM is a business-oriented solution that simplifies and standardizes work processes, leading to increased efficiency and better ROI. SmartCOMM is a central management tool for enterprise organizations to manage critical customer and business communications. This CCM solution offers many benefits. You can easily add new communication channels to your organization and seamlessly manage conversations across them. This will help you future-proof your company. Engage customers with personalized, brand-consistent communications that are relevant, relevant, and offer meaningful value. Reach customers through their preferred channels with omnichannel communications that optimize their experience.

Parllay operates as a personalized marketing platform designed to enhance the experience for your WeChat followers. By utilizing Parllay, businesses can seamlessly identify potential sales opportunities within their follower base, effectively nurture customers at various stages of their lifecycle, expedite conversion processes, and boost the transition rate from followers to buyers. The Parllay-WeChat CRM provides businesses with the tools to oversee WeChat Official Accounts, recognize customers from their follower lists, elevate purchase conversion rates through tailored engagement strategies, and fine-tune marketing decisions via comprehensive data analysis. Furthermore, by integrating with HubSpot CRM, Parllay offers a streamlined approach to managing the journey from "follower" to "lead" to "customer." The collaboration between Parllay and HubSpot facilitates omni-channel marketing automation, empowering potential customers to discover their buying paths more proactively, which in turn leads to increased transaction completion. By leveraging Parllay's WeChat marketing automation alongside HubSpot's workflow capabilities, businesses can effectively harness the behavioral data of each prospective customer, ultimately driving more meaningful interactions and sales outcomes. This comprehensive approach ensures that every customer touchpoint is optimized for success.

Develop and nurture cross-channel connections to enhance customer satisfaction with an impressive 50 million transactions monthly, 10 million bot interactions, and engagement across 500 million sites and over 15 major social networks as well as five primary instant messaging platforms—creating a cohesive digital engagement experience with a customer experience (CX) focus! Our goal is to empower every organization globally to enhance customer happiness. Currently, 70 of the top 100 most valuable brands recognize us as the essential ingredient in crafting remarkable customer experiences. By facilitating millions of interactions across various non-voice channels, SimplySocial ensures exemplary customer support with complete omni-channel integration. Leveraging advanced machine learning and cutting-edge AI for both agents and customer interactions, we are pioneers in conversation management. Simplify360 enables you to efficiently dispatch responses, manage replies, and publish content across multiple messaging platforms such as WhatsApp, WeChat, Line, Viber, and SMS, making it a comprehensive solution for all your non-voice customer service needs. This innovative approach ensures that businesses can maintain strong relationships with their customers while streamlining their communication efforts.

Altcraft Platform is an Omnichannel CDP. Distributed as a private cloud, or on-premise software. - On-premise deployment allows you to tailor the software to your business needs. Cloud offers an account with tariffs that are based on customer profiles. FEATURES Collect customer profiles - The entire history of actions Multiple resource subscriptions - Location & device information - CRM & SQL Data Integration Customer profile 360 analytics Automate marketing workflow - Customer journey - A/B/n Test Tools - Content personalization - Static & dynamic segmentation - Web and messaging event tracking - Transactional messaging Easy and powerful email builder Communicate via digital channels - Messengers SMS Marketing - Rich mobile and Web Push - Banners, social and custom channels Forms Analytics in real-time - Pixel goals - Cohort analysis - Audience growth report - Interactive conversion funnels Summary reports

Omni-channel payments delivered as a service. Your brand, powered by our technology. We provide payment solutions as an enhanced feature for your software through our customizable white-label offering. Worldnet's platform boasts a robust, secure, and certified payment technology system, designed for integration with various payment platforms and large-scale merchants. Our innovative technology is trusted by some of the leading names in the sector. The rapidly evolving Intelligent Retail landscape demands more than just conventional POS systems; it also requires eCommerce functionalities for customer onboarding and transaction tokenization, as well as mobile POS capabilities for in-app payment processing. Our comprehensive Omni-Channel solution equips you to navigate and excel in all these avenues effectively. Furthermore, we ensure that your brand retains its identity while benefiting from cutting-edge payment technologies.