Servicetrac Description

Servicetrac empowers service contractors across the cleaning, security, and facilities management industries to fulfill their commitments to clients effectively. By managing everything from tasks and incidents to tours and patrols, as well as assessing the quality of services rendered, Servicetrac enhances performance, minimizes costs and risks, and boosts customer satisfaction. With its centralized platform, users gain improved oversight of field operations and team activities, complemented by service-level insights that inform strategic decisions and help meet Service Level Agreements (SLAs). Additionally, Servicetrac captures data in real-time, providing alerts for critical updates, which enables proactive, data-informed decision-making to mitigate risks and ensure high-quality customer service. Furthermore, the system promotes SLA compliance and effective service delivery by allowing mobile audits and inspections at client locations, while aggregating essential data to a central hub for streamlined management. This comprehensive approach not only enhances operational efficiency but also empowers contractors to build stronger relationships with their customers.

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Company Details

Company:
TEAM Software
Year Founded:
1989
Headquarters:
United States
Website:
teamsoftware.com/software/servicetrac/

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Product Details

Platforms
Web-Based
Types of Training
Live Training (Online)
Customer Support
Business Hours
Online Support

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