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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Servicetrac empowers service contractors across the cleaning, security, and facilities management industries to fulfill their commitments to clients effectively. By managing everything from tasks and incidents to tours and patrols, as well as assessing the quality of services rendered, Servicetrac enhances performance, minimizes costs and risks, and boosts customer satisfaction. With its centralized platform, users gain improved oversight of field operations and team activities, complemented by service-level insights that inform strategic decisions and help meet Service Level Agreements (SLAs). Additionally, Servicetrac captures data in real-time, providing alerts for critical updates, which enables proactive, data-informed decision-making to mitigate risks and ensure high-quality customer service. Furthermore, the system promotes SLA compliance and effective service delivery by allowing mobile audits and inspections at client locations, while aggregating essential data to a central hub for streamlined management. This comprehensive approach not only enhances operational efficiency but also empowers contractors to build stronger relationships with their customers.

Description

Effective management and upkeep of assets and equipment, as well as ensuring adherence to regulations, delivering value-for-money services, and optimizing property performance, necessitates the use of a facility management software solution, commonly referred to as a Computerized Maintenance Management System (CMMS). fmXpert provides essential insights for facility management professionals and features a web-based interface that connects clients and contractors, allowing for seamless access from virtually anywhere through a standard web browser, regardless of geographical limitations. Created in collaboration with facility managers, fmXpert aims to streamline and automate everyday tasks associated with asset and facility management, encompassing aspects such as maintenance scheduling, contractor oversight, job tracking, and compliance monitoring. Furthermore, it includes a suite of reporting tools designed to boost productivity and improve outcomes in terms of cost, quality, and compliance. This innovative platform combines an intuitive user interface with advanced database technology, making it an exemplary choice for modern facility management needs. Ultimately, adopting such a solution not only enhances operational efficiency but also drives better decision-making through data-driven insights.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$5,000 one-time payment
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

TEAM Software

Founded

1989

Country

United States

Website

teamsoftware.com/software/servicetrac/

Vendor Details

Company Name

Facilities Management Essentials

Founded

2003

Country

Australia

Website

www.fmessentials.com.au/fm-software

Product Features

Facility Management

Asset Management No 
Commercial Properties No 
Equipment Management No 
Facility Scheduling No 
Incident Management No 
Inspection Management No 
Inventory Control No 
Maintenance Tracking No 
Preventive Maintenance No 
Residential Properties No 
Room Scheduling No 
Schools No 
Space Planning No 
Vendor Management No 
Visitor Management No 
Work Order Management No 

Product Features

Facility Management

Asset Management Yes 
Commercial Properties No 
Equipment Management Yes 
Facility Scheduling No 
Incident Management No 
Inspection Management Yes 
Inventory Control Yes 
Maintenance Tracking No 
Preventive Maintenance No 
Residential Properties No 
Room Scheduling Yes 
Schools No 
Space Planning No 
Vendor Management No 
Visitor Management No 
Work Order Management Yes 

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