Alternatives to ServicePilot

Around 25 million engineers work across dozens of distinct functions. Engineers are using New Relic as every company is becoming a software company to gather real-time insight and trending data on the performance of their software. This allows them to be more resilient and provide exceptional customer experiences. New Relic is the only platform that offers an all-in one solution. New Relic offers customers a secure cloud for all metrics and events, powerful full-stack analytics tools, and simple, transparent pricing based on usage. New Relic also has curated the largest open source ecosystem in the industry, making it simple for engineers to get started using observability.

Site24x7 provides unified cloud monitoring to support IT operations and DevOps within small and large organizations. The solution monitors real users' experiences on websites and apps from both desktop and mobile devices. DevOps teams can monitor and troubleshoot applications and servers, as well as network infrastructure, including private clouds and public clouds, with in-depth monitoring capabilities. Monitoring the end-user experience is done from more 100 locations around the globe and via various wireless carriers.

Cloud-based solution for observability that helps businesses manage and track workload and performance through a single dashboard. Monitor all the services you run on your cloud without compromising cost, granularity or scale. Groundcover is a cloud-native APM solution that makes observability easy so you can focus on creating world-class products. Groundcover's proprietary sensor unlocks unprecedented granularity for all your applications. This eliminates the need for costly changes in code and development cycles, ensuring monitoring continuity.

NetCrunch runs on Windows Server (virtual or physical) and allows for efficient, agentless network monitoring, network visibility and advanced alert and remediation action management system. It can monitor practically any device, system or data source in your network, as non standard data can be pushed to NetCrunch or read from log, file or database to be included in NetCrunch network atlas. Developed by AdRem Software, NetCrunch includes 540+ predefined monitoring packs and ready to use sensors to track and troubleshoot network services uptime, performance of switches, routers, storage devices and applications, cloud services, bandwidth, and traffic flow. AdRem NetCrunch supports monitoring of all major OS types, such as Linux, Windows, VMWare ESX/ESXi, Mac OS X, and BSD. It allows creating all types of live network maps, performance charts, flexible dashboards and graphical views that are updated automatically, displaying live status of any monitored device, connection link, metric or alert. Data collected by NetCrunch can be shared securely via web console or any of over 30 ready to use integrations with most popular help desk systems (Jira, Freshdesk) or group collaboration (Slack, MS Teams, PagerDuty, Trello).

Uptrends is all about cloud-based website performance that keeps track of performance, uptime, and functionality of your websites and APIs. The 24/7 monitoring service that proactively test your website and monitor multi-step transactions. Let’s face it—the Internet is a fragile thing. Stuff breaks or slows every now and then. Uptrends lets you know when it does and what exactly happened. Feel free to try Uptrends for 30 days with our free trial!

LogicMonitor is the leading SaaS-based, fully-automated observability platform for enterprise IT and managed service providers. Cloud-first and hybrid ready. LogicMonitor helps enterprises and managed service providers gain IT insights through comprehensive visibility into networks, cloud, applications, servers, log data and more within one unified platform. Drive collaboration and efficiency across IT and DevOps teams, in a fully secure, intelligently automated platform. By providing end-to-end observability for enterprise businesses, LogicMonitor connects coders to consumers, customer experience to the cloud, infrastructure to applications and business insights into instant actions. Maximize uptime, optimize end-user experience, predict what comes next, and keep your business fearlessly moving forward.

The Dynatrace software intelligence platform revolutionizes the way organizations operate by offering a unique combination of observability, automation, and intelligence all within a single framework. Say goodbye to cumbersome toolkits and embrace a unified platform that enhances automation across your dynamic multicloud environments while facilitating collaboration among various teams. This platform fosters synergy between business, development, and operations through a comprehensive array of tailored use cases centralized in one location. It enables you to effectively manage and integrate even the most intricate multicloud scenarios, boasting seamless compatibility with all leading cloud platforms and technologies. Gain an expansive understanding of your environment that encompasses metrics, logs, and traces, complemented by a detailed topological model that includes distributed tracing, code-level insights, entity relationships, and user experience data—all presented in context. By integrating Dynatrace’s open API into your current ecosystem, you can streamline automation across all aspects, from development and deployment to cloud operations and business workflows, ultimately leading to increased efficiency and innovation. This cohesive approach not only simplifies management but also drives measurable improvements in performance and responsiveness across the board.

IBM Instana sets the benchmark for incident prevention, offering comprehensive full-stack visibility with one-second precision and a notification time of just three seconds. In the current landscape of rapidly evolving and intricate cloud infrastructures, the financial repercussions of an hour of downtime can soar into the six-figure range or more. Conventional application performance monitoring (APM) tools often fall short, lacking the speed and depth required to effectively address and contextualize technical issues, and they usually necessitate extensive training for super users before they can be utilized effectively. In contrast, IBM Instana Observability transcends the limitations of standard APM tools by making observability accessible to a wider audience, enabling individuals from DevOps, SRE, platform engineering, ITOps, and development teams to obtain the necessary data and context without barriers. The Instana Dynamic APM functions through a specialized agent architecture, utilizing sensors—automated, lightweight programs specifically designed to monitor particular entities and ensure optimal performance. As a result, organizations can respond to incidents proactively and maintain a higher level of service continuity.

SolarWinds®, Server & Application Monitor, (SAM), is designed to monitor and manage your applications and supporting infrastructure, no matter if they are running on-premises or in the cloud. Slow applications and downtime shouldn't impact your business services and end users. Find the root cause of any application problems across all layers of the IT stack. Automatedly discover the environment of your application and begin monitoring it, usually in less than an hour. No consultation or professional services required.

IT performance monitoring does not just focus on monitoring CPU, memory, and network resources. eG Enterprise makes the user experience the center of your IT management and monitoring strategy. eG Enterprise allows you to measure the digital experience of your users and get deep visibility into the performance of the entire application delivery chain -- from code to user experiences to data center to cloud -- all from a single pane. You can also correlate performance across domains to pinpoint the root cause of problems proactively. eG Enterprise's machine learning and analytics capabilities enable IT teams to make smart decisions about right-sizing and optimizing for future growth. The result is happier users, increased productivity, improved IT efficiency, and tangible business ROI. eG Enterprise can be installed on-premise or as a SaaS service. Get a free trial of eG Enterprise today.

With more than 50,000 customer installations across the five continents, Pandora FMS is a truly all-in-one monitoring solution, covering all traditional silos for specific monitoring: servers, networks, applications, logs, synthetic/transactional, remote control, inventory, etc. Pandora FMS allows you to quickly find and solve problems. It scales them so that they can be derived either from on-premise, multi-cloud, or both. You now have the ability to use your entire IT stack and analytics to solve any problem, even those that are difficult to find. You can control and manage any technology and application with more than 500 plugins, including SAP, Oracle, Lotus or Citrix, Jboss, VMware, AWS and SQL Server.

Sematext Cloud provides all-in-one observability solutions for modern software-based businesses. It provides key insights into both front-end and back-end performance. Sematext includes infrastructure, synthetic monitoring, transaction tracking, log management, and real user & synthetic monitoring. Sematext provides full-stack visibility for businesses by quickly and easily exposing key performance issues through a single Cloud solution or On-Premise.

CruzOC is a multi-vendor, scalable network management and IT operations tool that provides robust but easy-to-use netops. CruzOC's integrated, automated management features include performance monitoring, configuration management, lifecycle management, and lifecycle management of 1000s of vendors. Administrators can use CruzOC to automate their data center operations and critical resources. This will improve network and service quality, speed up network deployments and lower operating expenses. The result is comprehensive and automated problem resolution from a single-pane-of-glass. Cruz Monitoring & Management. Monitoring & Analytics, NMS -- health, NPM traffic, log, and change. Automation & configuration management -- compliance and security -- orchestration, provisioning. Automated deployment -- auto-deploy, ZTP, remote deploy. Deployments are available both on-premises and in the cloud.

You can use your favorite debugging software to locally troubleshoot your Kubernetes services. Telepresence, an open-source tool, allows you to run one service locally and connect it to a remote Kubernetes cluster. Telepresence was initially developed by Ambassador Labs, which creates open-source development tools for Kubernetes such as Ambassador and Forge. We welcome all contributions from the community. You can help us by submitting an issue, pull request or reporting a bug. Join our active Slack group to ask questions or inquire about paid support plans. Telepresence is currently under active development. Register to receive updates and announcements. You can quickly debug locally without waiting for a container to be built/push/deployed. Ability to use their favorite local tools such as debugger, IDE, etc. Ability to run large-scale programs that aren't possible locally.

Datadog is the cloud-age monitoring, security, and analytics platform for developers, IT operation teams, security engineers, and business users. Our SaaS platform integrates monitoring of infrastructure, application performance monitoring, and log management to provide unified and real-time monitoring of all our customers' technology stacks. Datadog is used by companies of all sizes and in many industries to enable digital transformation, cloud migration, collaboration among development, operations and security teams, accelerate time-to-market for applications, reduce the time it takes to solve problems, secure applications and infrastructure and understand user behavior to track key business metrics.

Epsagon allows teams to instantly visualize, understand, and optimize their microservice architectures. With our unique lightweight auto-instrumentation, gaps in data and manual work associated with other APM solutions are eliminated, providing significant reductions in issue detection, root cause analysis and resolution times. Epsagon can increase development speed and reduce application downtime.

ServiceNow Cloud Observability provides real-time visibility and monitoring of cloud infrastructure, applications and services. It allows organizations to identify and resolve performance problems by integrating data from different cloud environments into a single dashboard. ServiceNow Cloud Observability's advanced analytics and alerting features help IT and DevOps departments detect anomalies, troubleshoot issues, and ensure optimal performance. The platform supports AI-driven insights and automation, allowing teams the ability to respond quickly to incidents. Overall, the platform improves operational efficiency while ensuring a seamless user-experience across cloud environments.

Netreo is the best full-stack IT infrastructure management and observation platform. Netreo is a single source for truth for proactive performance monitoring and availability monitoring of large enterprise networks, infrastructure, and applications. Our solution is used by: IT executives should have full visibility of the business service, right down to the infrastructure and network that supports them. IT Engineering departments are used as a decision support system to plan and architect modern solutions. IT Operations teams can have real-time visibility into what is going wrong in their environment, which bottlenecks exist, and who it is affecting. All of these insights are available for systems and vendor mix in large heterogeneous environments that are constantly changing. We have a growing list of vendors that we support (over 350 integrations), including network vendors, storage, virtualization, and servers.

SIEM, Log Management Software, Server Monitoring, and Uptime Monitoring Software for less! Industry-leading, free and responsive remote support phone and email when you need it most. You can be compliant by centrally storing Event Logs as well as Syslogs and Application Logs from any device or system. Receive real-time notifications when users log in, accounts are locked out, or accounts are modified. Our out-of-the box SIEM and security reports will satisfy auditing requirements such as PCI/DSS, JSIG, NIST, CJIS, SOX, HIPAA and GDPR. Monitor server resources, such as memory, disk space and directory size, and monitor process specific resource consumption. Fire SNMP traps, restart services, kill processes, remote-launch custom scripts, and kill processes. Generate audit reports on directory and file access. Monitor SNMP Get values, receive SNMP traps and more. Receive real-time notifications when network performance drops below acceptable thresholds. Monitor web, email and database performance. Monitor Docker Containers.

Centreon is a global provider for business-aware IT monitoring to ensure high performance and continuous operations. The company's AIOps-ready platform, which is holistic and ready for use in today's complex hybrid cloud infrastructures, is designed to meet the needs of these distributed clouds. Centreon monitors all aspects of the IT Infrastructure, from Cloud-to Edge for a clear and comprehensive view. Centreon eliminates blind spots by monitoring all equipment, middleware, and applications that are part modern IT workflows. This includes legacy assets on-premise, private and public clouds, and all the way to edge of the network where smart devices and customers come together to create business value. Centreon is always up-to-date and can support even the most dynamic environments. It has auto-discovery capabilities that allow it to keep track of Software Defined Network (SDN), AWS or Azure cloud assets and Wi-Fi access points, as well as any other component of today’s agile IT infrastructure.

Checkmk is an IT monitoring system that allows system administrators, IT managers and DevOps teams, to quickly identify and resolve issues across their entire IT infrastructure (servers and applications, networks, storage and databases, containers, etc. Checkmk is used daily by more than 2,000 commercial customers worldwide and many other open-source users. Key product features * Service state monitoring with nearly 2,000 checks 'outside the box' * Event-based and log-based monitoring * Metrics, dynamic Graphing, and Long-Term Storage * Comprehensive reporting incl. Accessibility and SLAs * Flexible notifications and automated alert handling * Monitoring business processes and complex systems * Software and hardware inventory * Graphical, rule-based configuration and automated service discovery These are the top use cases * Server Monitoring * Network Monitoring * Application Monitoring * Database Monitoring * Storage Monitoring * Cloud Monitoring * Container Monitoring

Introducing the ultimate multicloud monitoring solution that offers real-time analytics for diverse environments, previously known as SignalFx. This platform enables monitoring across any environment using a highly scalable streaming architecture. It features open, adaptable data collection and delivers rapid visualizations of services in mere seconds. Designed specifically for dynamic and ephemeral cloud-native environments, it supports various scales including Kubernetes, containers, and serverless architectures. Users can promptly detect, visualize, and address issues as they emerge. It empowers real-time infrastructure performance monitoring at cloud scale through innovative predictive streaming analytics. With over 200 pre-built integrations for various cloud services and ready-to-use dashboards, it facilitates swift visualization of your entire operational stack. Additionally, the system can autodiscover, break down, group, and explore various clouds, services, and systems effortlessly. This comprehensive solution provides a clear understanding of how your infrastructure interacts across multiple services, availability zones, and Kubernetes clusters, enhancing operational efficiency and response times.

Sumo Logic is a cloud-based solution for log management and monitoring for IT and security departments of all sizes. Integrated logs, metrics, and traces allow for faster troubleshooting. One platform. Multiple uses. You can increase your troubleshooting efficiency. Sumo Logic can help you reduce downtime, move from reactive to proactive monitoring, and use cloud-based modern analytics powered with machine learning to improve your troubleshooting. Sumo Logic Security Analytics allows you to quickly detect Indicators of Compromise, accelerate investigation, and ensure compliance. Sumo Logic's real time analytics platform allows you to make data-driven business decisions. You can also predict and analyze customer behavior. Sumo Logic's platform allows you to make data-driven business decisions and reduce the time it takes to investigate operational and security issues, so you have more time for other important activities.

ManageEngine Applications Manager is an enterprise-ready tool built to monitor a company's complete application ecosystem. Our platform enables IT and DevOps teams to have access to all of their application stack's dependent components. Monitoring the performance of mission-critical online applications, web servers, databases, cloud services, middleware, ERP systems, communications components, and other systems is simplified with Applications Manager. It contains a range of capabilities that help to expedite the troubleshooting process and minimize MTTR. It's a great tool to resolve performance issues before they harm application end users. Applications Manager has a fully functional dashboard that can be customized to provide quick performance information. By setting alerts, the monitoring tool continually monitors the application stack for performance issues and notifies the appropriate staff without delay. Applications Manager helps transform performance data into meaningful insights by combining this with advanced machine learning.

VirtualMetric is a comprehensive data monitoring solution that provides organizations with real-time insights into security, network, and server performance. Using its advanced DataStream pipeline, VirtualMetric efficiently collects and processes security logs, reducing the burden on SIEM systems by filtering irrelevant data and enabling faster threat detection. The platform supports a wide range of systems, offering automatic log discovery and transformation across environments. With features like zero data loss and compliance storage, VirtualMetric ensures that organizations can meet security and regulatory requirements while minimizing storage costs and enhancing overall IT operations.

Managed services for integrated monitoring, logging, and tracing are available for applications and systems operating on Google Cloud and other platforms. Cloud Logging serves as a fully managed, scalable solution that can import log data from various applications and platforms, including custom logs from GKE environments, virtual machines, and additional services, facilitating seamless data transfer to and from Google Cloud. With Log Statistics, users can gain insights into performance, troubleshooting, security, and business metrics through the integration of BigQuery into Cloud Logging, enhancing data analysis capabilities. Additionally, Cloud Monitoring offers a comprehensive view of the performance, uptime, and overall health of applications hosted in the cloud. It gathers metrics, events, and metadata from Google Cloud services, conducts uptime monitoring, and captures application instrumentation, thus providing a holistic overview of system performance. This comprehensive approach ensures that businesses can maintain optimal operations in their cloud environments.

Skylight offers advanced monitoring solutions for network performance and user experiences across all applications, clouds, and networks. As a virtualized platform focused on performance assurance, Skylight provides comprehensive visibility into the performance of networks, applications, and services, spanning from the user edge to the core network and cloud infrastructure. By actively managing performance metrics, Skylight ensures that both networks and cloud-based applications adhere to stringent performance standards, optimize capacity, and fulfill high customer expectations regarding quality of experience. Utilizing robust performance analytics and machine learning, Skylight effectively identifies, forecasts, and mitigates issues that could negatively affect customers. With Skylight, you can capture detailed and accurate data on networks, applications, and services using its versatile sensors. These sensors are available in different formats, including both software and hardware, enabling users to deploy Skylight's capabilities throughout their network, from remote sites to cloud environments, ensuring comprehensive coverage and insight. This flexibility allows organizations to enhance their operational efficiency and responsiveness to performance challenges.

NamLabs Technologies is a software business formed in 2014 in India that publishes a software suite called Atatus. Atatus is a SaaS Software & a unified monitoring solution that includes providing a demo. Atatus is Application Performance Management software, including features such as full transaction diagnostics, performance control, Root-Cause diagnosis, server performance, and trace individual transactions. Our other products include Real-User Monitoring, Synthetic Monitoring, Infrastructure Monitoring, and API Analytics. Guaranteed 24*7 Customer Support.

Service Watch provides Digital Experience Monitoring (DEM), for apps, services, as well as the networks they depend on. IT can have complete visibility and increase employee productivity by combining passive and active monitoring in one holistic solution. You can troubleshoot network performance and detect outages.

FusionReactor can quickly identify bottlenecks in your Java or ColdFusion app, as well as in your server and database. This will make your Java or ColdFusion applications run more efficiently and faster. The integrated production safe Debugger allows you to quickly identify bugs and reduce technical debt, allowing you to spend more time writing better code. FusionReactor continuously monitors your app and database. If an error occurs, an automatic root cause analysis will trigger. You will immediately be notified of the location. You don't have to look for the needle anymore. You can immediately fix the problem. Free trial available see https://ancillary-proxy.atarimworker.io?url=https%3A%2F%2Fwww.fusion-reactor.com%2Fstart-free-trial%2F You'll find all the APM features that you want, plus some new features that you didn’t know existed. FusionReactor is a revolutionary APM tool that will allow you to keep production systems online for longer and produce better results.

WebSitePulse allows you to monitor your web assets remotely and independently. Uptime monitoring, website monitoring and server monitoring are some of the most popular services.

FireScope’s Service Performance Manager (SPM) effectively identifies and tracks your essential IT infrastructure and services, compiling valuable intelligence on both assets and service performance to ensure that your vital applications and services operate at their best. It enables you to keep a close eye on asset capacity and performance, helping to prevent any potential service interruptions. By aligning IT asset management with business goals, you can pinpoint risks and understand their implications for the business. Additionally, it provides comprehensive monitoring of network devices, performance metrics, and response times. The virtual FireScope Collector can be downloaded to monitor all assets by listening to network flows. You can monitor Operating Systems without agents or leverage FireScope’s efficient lightweight agents for enhanced functionality. Visualize service performance through both pre-configured and customizable dashboards, as well as Service Level Agreement (SLA) reports. Manage alerts related to performance and availability seamlessly, and enjoy straightforward integration with your Configuration Management Database (CMDB) and IT Service Management tools. This holistic approach ensures that you maintain a robust and responsive IT environment.

The ATSG OPTX Platform (Optanix) serves as a holistic solution for IT automation and management, aimed at enhancing and refining digital operations within organizations. By incorporating cutting-edge technologies such as artificial intelligence, machine learning, and data analytics, it delivers immediate insights into the performance of IT infrastructure, applications, and services. This platform provides an extensive array of features, including automated workflows, incident management, and predictive maintenance, which assist businesses in boosting operational efficiency and minimizing downtime. Through its customizable dashboards and powerful reporting capabilities, ATSG OPTX empowers IT teams to proactively oversee intricate environments, ensuring they remain scalable, dependable, and in line with business goals. Furthermore, the platform’s modular design facilitates smooth integration with existing systems, making it an adaptable tool for advancing digital transformation efforts. Ultimately, organizations leveraging ATSG OPTX can expect enhanced responsiveness and improved strategic alignment in their IT operations.

Icinga is an internet monitoring system that checks the availability of your network resources and notifies users when there are outages. It also generates performance data for reporting. Icinga is flexible and extensible. It can monitor complex environments in multiple locations. Icinga 2 is the monitoring server and requires Icinga Web 2 on top in your Icinga Stack. You can manage the configuration with the Icinga Director or config management tools. Plain text is also available within the Icinga DSL. Find solutions, take action and become a problem-solver. Flexibility is key. Keep curious, stay passionate, and stay in the loop. Tackle your monitoring challenge. The Icinga stack consists of six core strengths that cover all aspects related to monitoring. You can get valuable insights, on-time notifications and eye-opening visuals as well as analytics. Icinga integrates easily into your systems and gives you the power of automating your tasks.

Take advantage of a streamlined digital experience management solution that seamlessly integrates with Prisma SASE, which includes GlobalProtect, Prisma Access, and Prisma SD-WAN, to enhance user experiences without the hassle of installing extra software or hardware. In today's work environment, where employees may operate from the office, home, or a mix of both, IT teams must swiftly identify insights and address issues across the entire service delivery pathway to prevent any disruptions to business operations. Utilizing ADEM alongside SASE, you can easily access answers to any performance inquiries concerning any user with just a few clicks. This solution enables you to pinpoint critical incidents and identify root causes by leveraging comprehensive experience insights. With performance metrics that are correlated across all endpoints, networks, and applications, you gain complete visibility necessary for effective experience management. This holistic approach not only simplifies troubleshooting but also empowers IT teams to maintain optimal performance across diverse user scenarios.

Prevent outages with a comprehensive network monitoring solution that spans from the edge of your network to the cloud. Identify emerging problems prior to users bringing them to your attention. Accelerate troubleshooting efforts with an interactive topology map that illustrates both connectivity and dependencies. Instantly check the status of your systems, whether they are in the cloud or on-premises, to know what is operational and what is not. Achieve full visibility into the health of network devices, applications, and systems. Utilize topology-aware monitoring that comprehends network dependencies, resulting in fewer but more insightful alerts. Receive updates through various channels, such as SMS, email, web, or Slack, to stay informed about issues before they impact users. Seamlessly integrate your existing systems with a robust REST API to streamline your operations. Visualize network devices, servers, virtual machines, and wireless environments within context. Click on any device for immediate access to a comprehensive array of monitoring settings and reports, allowing you to see the interconnectedness of your infrastructure and find solutions more efficiently. This proactive approach not only enhances performance but also minimizes the risk of unexpected downtimes.

Time and time again, we found ourselves assisting with software projects that struggled to provide a clear answer to the question, “Is the application functioning correctly at this moment?” This issue wasn’t due to a lack of monitoring tools or a deficiency in skilled team members; they consistently had both. The real problem lay in the fact that the existing tools failed to address the critical inquiries regarding the software’s technical health. While “turn-key” monitoring solutions may appear appealing and easy to deploy, they ultimately become a financial drain if they don’t provide meaningful insights. In contrast, Instrumental offers application and server monitoring that seamlessly aligns with your needs. Monitoring all aspects that are unique, intriguing, and crucial about your software has never been easier. With its robust query language designed for insightful questioning, stunning visualizations, top-notch sharing capabilities, and affordability for both small startups and major corporations alike, Instrumental stands out as a valuable asset in the realm of software monitoring. This makes it an essential tool for any organization aiming to enhance their technical health assessment.

Establish metrics and implement alerts for operational tasks while identifying and prioritizing the underlying causes for development issues. Complete the feedback loop within the DevOps framework. Set up your application to transmit traces seamlessly via Plumbr Agents. Capture comprehensive traces that encompass user interactions across the various microservices on the back end. Enjoy a hassle-free experience with no code modifications or sampling required! Plumbr APM leverages tracing to deliver valuable insights into application performance. With extensive expertise in Application Performance Management (APM) technology, including Java profiling, bytecode instrumentation (BCI), database monitoring, and real user monitoring, Plumbr empowers businesses. By utilizing tools like Java Profiling and BCI, organizations gain essential visibility into traditional Java and .NET enterprise applications, ensuring they can optimize performance effectively. Additionally, leveraging these insights enables proactive measures, leading to improved user satisfaction and operational efficiency.

A comprehensive range of OSS/BSS applications is available, encompassing Customer Care and Billing, a Self Care Portal, Asset Management and Service Desk, Network Management, and Application Performance Monitoring, as well as Infrastructure Planning and Buildout. Services can be swiftly defined, provisioned, monitored, and billed, allowing for quick revenue generation. These applications are designed to seamlessly integrate with both modern and legacy systems, offering flexibility and extensibility with rapid deployment capabilities. Businesses can prioritize deploying the most crucial applications first, with the option to add more as needed. Verax Customer Care & Billing (CCB) facilitates both pre-paid and post-paid billing for various products and services, consolidating four essential business applications—Customer Care, Product Catalog, Self Care, and Billing—into a single platform, which minimizes integration costs and time while enhancing time-to-market at a competitive price point. Furthermore, CCB is pre-integrated with Verax OSS applications such as NMS, Service Desk, and Provisioning, thereby simplifying the integration process between OSS and BSS and delivering advanced "looking glass" capabilities for enhanced operational oversight. This integrated approach not only streamlines business operations but also fosters a more agile response to market demands.

blësk stands out as the sole all-in-one solution on the market capable of handling every facet of network monitoring from a single device. This platform boasts rapid, adaptable deployments while delivering impressive returns on investment. Notably, it is the first application in the industry to seamlessly integrate prominent Open Source monitoring technologies widely utilized globally into a single, user-friendly interface. The additional layers of blësk enhance its functionality and provide a cohesive graphical layout. Users can efficiently pinpoint and rectify the issues leading to application downtime, with rapid identification of network, protocol, and service failures, as well as alerts triggered by SNMP traps. It allows tracing of serial data, including CPU load and bandwidth usage, while gathering, analyzing, and assessing performance metrics for SNMP-compliant devices in near real-time. Additionally, it offers predictive capabilities for saturation, classifies interface ports based on usage, and computes the losses and latencies associated with various equipment, contributing to a more reliable network environment. Ultimately, blësk’s comprehensive features empower organizations to maintain optimal performance and minimize disruptions effectively.

nGeniusONE provides immediate insights and evaluations that enhance network, application, and unified communication settings. It guarantees the optimal functioning of cloud-based, virtual, colocation, and physical data center infrastructures that support contemporary government, healthcare, and commercial operations. Additionally, nGeniusONE ensures an exceptional experience for remote users by assessing the capacity and performance of VPN, VDI, unified communication, and healthcare service delivery systems. Through its comprehensive monitoring capabilities, organizations can achieve higher operational efficiency and improved service quality.

Telex serves as an efficient real-time notification platform aimed at assisting users in tracking their application performance, enhancing team collaboration, and seamlessly integrating with various third-party services. Its array of features, such as webhook alerts, collaborative channels, and sophisticated monitoring capabilities, keeps users updated on system logs, events, and overall performance consistently. Key Offerings Telex provides a comprehensive collection of monitoring and notification solutions, which includes: Application Performance Monitoring (APM) – Observe app performance metrics in real-time. Server Monitoring – Monitor server health and operational uptime. Cloud Monitoring – Guarantee the smooth operation of cloud services. Database Monitoring – Identify and remedy database problems swiftly. Network Monitoring – Track network traffic and efficiency. Log Monitoring – Review system logs for improved troubleshooting. Webhook Testing – Assess and resolve issues with webhooks efficiently. Additionally, Telex empowers teams to proactively address performance concerns before they escalate, fostering a more resilient application environment.

Robot Monitor stands out as the most thorough and detailed monitoring solution designed specifically for Power Systems environments, whether operating solely on IBM i or in conjunction with VIOS, AIX, or Linux on Power. Utilizing cutting-edge technology, it ensures the highest level of surveillance for your essential IT infrastructure. By providing real-time insights into the performance of your Power servers—covering aspects such as system status, disk performance, network health, availability, application data, and JDBC/ODBC activity—you and your team can take proactive measures to address potential issues before they adversely affect user productivity or resource allocation. With its highly customizable and contemporary dashboards, you gain clear visibility into all your metrics, elements, and status conditions, ensuring nothing goes unnoticed. Accessing all your data from a unified central interface helps you minimize downtime and enhance overall performance. Furthermore, if you're not actively monitoring the dashboard, Robot Monitor is equipped to send alerts when problems arise, ensuring you stay informed at all times. This proactive approach empowers your team to maintain optimal operational efficiency without constant manual oversight.

Accelerate the transition from data to tangible business results with Splunk. Splunk Enterprise streamlines the process of gathering, analyzing, and leveraging the hidden potential of the vast data created by your technological framework, security measures, and enterprise applications—equipping you with the knowledge necessary to enhance operational efficiency and achieve business objectives. Effortlessly gather and index log and machine data from a variety of sources. Merge your machine data with information stored in relational databases, data warehouses, as well as Hadoop and NoSQL data repositories. The platform's multi-site clustering and automatic load balancing capabilities are designed to accommodate hundreds of terabytes of data daily, ensuring quick response times and uninterrupted access. Customizing Splunk Enterprise to suit various project requirements is straightforward with the Splunk platform. Developers have the flexibility to create bespoke Splunk applications or incorporate Splunk data into existing applications. Furthermore, applications developed by Splunk, our collaborators, and the community enhance and expand the functionalities of the Splunk platform, making it a versatile tool for organizations of all sizes. This adaptability ensures that users can extract maximum value from their data in a rapidly changing business landscape.

CloudMonitor is a service that gathers monitoring metrics for Alibaba Cloud resources as well as custom metrics tailored to your needs. This tool is designed to help you assess the availability of your services and enables you to configure alarms for specific performance indicators. With CloudMonitor, you can gain insights into the utilization of cloud resources, along with the overall health and status of your business, which empowers you to respond quickly when an alarm goes off to maintain application availability. The setup process requires no coding, allowing you to establish CloudMonitor and configure alarms easily through a user-friendly wizard in just a few steps. You have the flexibility to create alarms for various scenarios and can choose from multiple notification methods. This all-encompassing service not only tracks fundamental resources and application performance but also caters to unique business metrics, facilitating the management of cloud resources across different applications organized by groups for better oversight. Overall, CloudMonitor helps ensure that you stay informed and proactive in managing the health of your cloud infrastructure.