Pylon is an All-in-one B2B Support Platform for modern B2B businesses.
We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management.
Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues.
If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
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Universal Knowledge by KPSOL is a SaaS Knowledge Management System that helps organizations capture, manage, and share trusted knowledge from a single source of truth.
It combines powerful enterprise search, intuitive content authoring, collaborative workflows, and analytics to ensure employees and customer-facing teams can quickly find accurate, up-to-date information.
In the age of AI, Knowledge Management is more important than ever. AI is only as effective as the quality of the knowledge it can access. Universal Knowledge provides the trusted, governed content needed to power reliable AI search, assistants and automation while reducing misinformation and improving compliance.
Available as a standalone platform or integrated via comprehensive APIs, Universal Knowledge improves productivity, enhances customer experiences, and reduces operational costs.
SaaS deployments are in the region customers choose, to maintain data sovereignty.
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Orhuk
Orhuk serves as a comprehensive software solution designed for gyms, studios, sports clubs, and recreation centers, unifying various functions such as scheduling, bookings, memberships, payment processing, digital waivers, point-of-sale systems, and staff management into a single user-friendly dashboard, effectively eliminating the need for multiple disparate tools.
Among its notable features are AI-enhanced scheduling capabilities, a customizable booking storefront that can be established in just minutes, and seamless integration with Stripe for payment processing. One of its most impressive aspects is an AI assistant that empowers operators to manage all operations using simple natural language commands, allowing for effortless updates to pricing, schedules, and bookings without navigating complex menus, significantly reducing management time. Orhuk also provides additional functionalities such as recurring billing, credit packs, custom intake forms, an embeddable booking widget, and support for REST API and webhooks.
In stark contrast to other platforms that impose monthly fees and charge based on the number of users, Orhuk stands out by being entirely free with all features available without any subscriptions or contracts. Instead, it operates on a straightforward transaction model, meaning you only incur costs when you actually receive payments, making it an economical choice for facility operators. This innovative approach makes Orhuk not just a tool, but a strategic partner in streamlining operations and enhancing customer experiences.
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Zoho Desk
Instant happiness, instant responses With Zoho Desk's embeddable Chat widget, you can respond to customers immediately. The embedded chat widgets of Zoho Desk allow you to be at your customers' side when they can't find the answer in your Help Center. Customers can instantly contact your agents via the Help Center to get answers and help faster. Agents can convert chat conversations into tickets if a customer has a more complex issue. Agents can save all chat conversation context, so there is no lost time. Your chat tickets can be left with the team's trusted experts. Zoho Desk allows you to assign tickets from different channels to specific agents and teams. This allows agents to work more efficiently and customers can feel secure.
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