Salesforce Agentforce Automotive Description
Salesforce Agentforce Automotive is a purpose-built automotive CRM designed for OEMs, retailers, dealers, and captive finance organizations. It brings together driver profiles, vehicle data, and service history into one unified platform. By centralizing information, teams gain complete visibility into every customer interaction across the ownership lifecycle. AI-powered agents deliver real-time alerts, recommendations, and next-best actions directly within workflows. Sales and service teams can proactively engage drivers to resolve issues and enhance satisfaction. The platform streamlines management of leases, warranties, and claims to reduce friction and improve efficiency. Contextual data enables personalized offers, upgrades, and immersive in-vehicle experiences. Integration with Data 360, MuleSoft, Marketing Cloud, and Commerce Cloud expands data activation and engagement capabilities. Built-in automation increases productivity while reducing manual effort. Agentforce Automotive helps automotive organizations accelerate innovation and build long-term brand loyalty.
Salesforce Agentforce Automotive Alternatives
Kukui's All-in-One success platform is a powerful integrated marketing software solution that allows businesses in the automotive industry to grow their brand, and take it to new heights. Kukui provides tools for conversion rate optimization and POS integration as well as email marketing, retention, and revenue tracking.
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Jama Connect®, a product development platform, uniquely creates Living Requirements™. This digital thread is created through siloed, test, and risk activities to provide end to end compliance, risk mitigation, process improvement, and compliance. Companies creating complex products, systems, and software can now define, align, and execute on what they need. This reduces the time and effort required to prove compliance and saves on rework. You can be sure of success by choosing a solution that is easy-to-use, flexible, and offers support and services that are adoption-oriented.
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CDK Global
CDK provides a unified, SOC 2-compliant dealership software solutions designed to simplify dealership operations, improve profitability and create a better customer experience across every department. Instead of relying on disconnected tools for Sales, Service, Inventory and Accounting, CDK brings everything together in one place through the CDK Dealership Xperience Platform.
CDK offers six connected suites inside the Dealership Xperience Platform, each one solving for a specific area of dealership operations:
• Foundations Suite: Ideal for enterprise and multistore dealers, this suite delivers advanced Accounting, DMS functionality, centralized management and CDK SimplePay for smooth deal workflows.
• Fundamentals Suite: Created for independent dealerships and smaller franchise operations, the Fundamentals Suite offers streamlined core tools with the same data connectivity as the Foundations Suite.
• Vehicle Inventory Suite: Uses AI and real-time market insights to help dealers source, price and manage inventory more effectively and profitably.
• Modern Retail Suite: Combines CRM, Digital Retailing and F&I workflows so customers can start buying online and complete the process in the dealership without rework.
• Fixed Operations Suite: Supports Service and Parts departments with communication tools like video and texting, accurate estimates and to-the-penny Service pricing.
• Intelligence Suite: Brings advanced analytics, forecasting and performance visibility across departments so decision-making is faster and more data-driven.
Dealers choose CDK for its ability to connect once-separate systems, support day-to-day operations, and provide measurable improvements in efficiency, profitability and customer satisfaction.
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AutoVitals
Whether you're just beginning with digital vehicle inspections, already utilizing DVI effectively but aiming for further advancements, or in search of the most sophisticated automotive repair shop software on the market, AutoVitals has the tools your shop requires to achieve its objectives. Choosing AutoVitals means you’re partnering with a company that prioritizes your long-term success. Each of AutoVitals' solutions is tailored to enhance how customers engage with your shop while also streamlining your internal operations to provide optimal service to motorists. Our team of industry-trained experts will be there to assist and mentor you throughout your journey. If you adhere to our recommended practices and fail to increase your Average Repair Order (ARO) by a minimum of 20%, we promise to cancel your contract with no penalties. Furthermore, with a vibrant community of over 4,000 shops and automotive repair professionals in our dedicated Facebook Forum, AutoVitals users, partners, and supporters eagerly share insights and practices to facilitate your transition into a fully digital shop, ensuring you never feel alone in this process. Embrace the opportunity to leverage this wealth of knowledge and support as you elevate your business to new heights.
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Integrations
Company Details
Company:
Salesforce
Year Founded:
1999
Headquarters:
United States
Website:
www.salesforce.com/automotive/cloud/
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Product Details
Platforms
Web-Based
Types of Training
Training Docs
Customer Support
Online Support
Salesforce Agentforce Automotive Features and Options
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