Alternatives to S2K eBusiness OnCloud

WebSphere Hybrid Edition offers a comprehensive and adaptable solution for the deployment of WebSphere application servers, empowering organizations to fulfill both their present and future needs. This solution facilitates the optimization of existing WebSphere licenses, the modernization of current applications, and the development of new cloud-native Java EE applications. It serves as a unified platform for running, enhancing, and creating innovative Java applications. By utilizing tools like IBM Cloud® Transformation Advisor and IBM Mono2Micro, you can evaluate your applications' readiness for the cloud, consider containerization and microservices options, and receive support in modifying your code. Take advantage of the all-in-one IBM WebSphere Hybrid Edition to discover and unlock its runtime and modernization capabilities for your applications. Additionally, assess which WebSphere applications can transition to containers for immediate cost savings and efficiency. By proactively managing expenses, improvements, and security measures throughout the application lifecycle, organizations can ensure sustained success in their digital transformation efforts. Ultimately, WebSphere Hybrid Edition not only streamlines the application development process but also enhances the overall agility of an organization’s IT landscape.

Zoey allows wholesale and B2B businesses to place orders online from any device, anytime, anywhere. A mobile app can be used to capture orders, create sales quotations and search for product/pricing information. Your buyers can place orders online through a self-service portal. Our seller features include quote generation, customer groups and access restrictions. We also offer quick order capabilities, multi-theme support and a mobile app. Self-service buyer tools include order status, account maintenance, reordering and order status. Zoey is made up of three components. Zoey Web provides a self-service ordering option to your customers, either via a public website or internal order portal. Zoey App allows salespeople the ability to sell online or in person. Zoey Admin is a web-based backend that allows you to create and manage orders, products, customers, and other information.

IBM® WebSphere Commerce serves as an on-premise e-Commerce solution designed to enable both B2C and B2B companies to swiftly innovate and enhance their omnichannel operations. With the introduction of version 9.0, the platform embraced containerization, granting businesses greater flexibility and improved resilience for their online stores. Users can now take advantage of IBM Cloud Private to streamline the installation, deployment, and management of their WebSphere Commerce environments. Starting with the 9.0.1.1 release, WebSphere Commerce has earned the IBM Cloud Pak badge, which signifies that it adheres to advanced enterprise-level standards concerning security, integration, and workload reliability. This certification marks a significant milestone for businesses looking to ensure their e-Commerce solutions are robust and secure in a rapidly evolving digital landscape.

ManageOrders is a self-service customer order management solution that enhances your OnSite business management software by offering a web portal for customers to easily oversee their orders. Customers will appreciate the convenience of ManageOrders, as it allows them to effortlessly review their orders, track shipments, and process payments at any time on any device, including desktops, laptops, tablets, and smartphones. This system not only benefits your customers but also helps you save valuable time and resources by enabling self-service, reducing the need for your sales or customer service teams to handle order inquiries. The platform can be fully customized to reflect your business's branding, including matching the aesthetics of your website, incorporating your logo, and using a personalized URL. With ManageOrders, you have complete control over the customer experience, determining what they can view and manage, from orders and payments to designs and shipping information. Designed to be mobile-responsive, ManageOrders delivers seamless functionality across various devices, ensuring that your customers have a smooth and efficient order management experience. In addition, the intuitive interface makes it simple for users of all tech-savviness levels to navigate the platform effortlessly.

Enhance the productivity of agents and facilitate seamless self-service options by collecting and disseminating pertinent, current information. By utilizing the SAP Knowledge Central solution from NICE, organizations can optimize support operations and boost customer loyalty through consistent delivery of the latest product and service updates across various platforms. Self-service capabilities can be conveniently accessed via portals, search engines, community forums, and additional channels. Customer service representatives benefit from contextual knowledge support, which aids in delivering efficient service. The solution also features integrated reporting tools that help pinpoint significant customer behaviors and search patterns. With seamless integration into SAP Service Cloud, businesses can achieve rapid resolutions to customer inquiries. By ensuring that clients receive the appropriate information at the right time and place, overall customer satisfaction can be significantly enhanced. Furthermore, creating content that is optimized for search engines will enable the quickest access to vital information. By effectively decreasing contact volumes, customer service efficiency can be markedly improved, ultimately allowing for quicker resolution of customer issues through smart, contextual knowledge management. This approach not only addresses immediate concerns but also fosters long-term customer relationships.

IBM WebSphere Application Server offers a versatile and secure Java server runtime environment tailored for enterprise applications. It enhances application delivery through a dependable Java Enterprise Edition-based platform that supports both microservices and standard programming models, enabling you to modernize at a comfortable pace. This environment allows for improved visibility across various workloads, facilitates the analysis of enterprise applications, and supports your transition to Kubernetes. Additionally, it empowers you to deploy and manage applications and services seamlessly, regardless of time, location, or device type. With integrated management and administrative tools, it ensures heightened security and control, while also providing support for multicloud environments to accommodate your preferred deployment strategies. Continuous delivery capabilities and services are designed to keep pace with your business's evolving demands, ultimately allowing for greater responsiveness. This comprehensive solution positions your enterprise for long-term success in a rapidly changing technological landscape.

Easypromos is an online platform that allows you to manage and create promotions, campaigns and giveaways. Collect leads, increase followers and engagement. You can run photo and video contests, games, surveys and social media giveaways.

Revolutionize customer service by transitioning from traditional voice interactions to engaging visual experiences through On-Demand self-service solutions that not only address customer inquiries but also enhance their overall experience, lower operational costs, and increase revenue potential. By utilizing Zappix Visual IVR, customers calling into your contact center can enjoy a quicker, more adaptable, and efficient solution that transforms standard voice calls into digital and visual self-service options. This innovative Visual IVR system enables customers to independently address their service needs from any location, eliminating the frustration of navigating complicated voice IVR menus or having to engage with a Call Center Representative (CSR). With cloud-based, visual web applications accessible on all digital devices and requiring no downloads, customers can seamlessly access service solutions. Additionally, the platform boasts end-to-end automation across various channels, which is significantly more cost-effective compared to developing and maintaining a native app. Common service tasks, such as order tracking, appointment confirmations, and frequently asked questions, can be easily automated to streamline the customer experience even further. Overall, this transition not only empowers customers but also enhances operational efficiency for businesses.

OQLIS stands out as a leader in data analytics, offering a seamless and user-friendly interface that can be effortlessly integrated into your application. We empower our customers and partners to enhance their data analytics capabilities by allowing them to embed and white label our solutions, giving them a competitive advantage in their respective markets. With our self-service features, you can navigate your business in the right direction. Our comprehensive solution encompasses Business Intelligence, Data Automation, and Machine Learning, ensuring accessibility anytime, anywhere, and across any device. Regardless of where you are in your analytics journey, we are committed to partnering with you to help you make informed decisions for your business's success. You can easily integrate a live dashboard into your application, complete with a branded and customized appearance for total ownership. Whether you prefer to deploy in the cloud, on-premise, or within your own cloud infrastructure, the choice is entirely yours, allowing for maximum flexibility and control over your data analytics solution. Experience the power of data at your fingertips and transform your business insights today.

Self-service kiosks empower customers by allowing them to manage their own experiences, whether it’s through self-ordering, self-checkout, or visitor check-in. Elo provides a wide range of adaptable and modular products that enable businesses to design innovative solutions responsive to evolving consumer behaviors. From a compact computing unit or a touchscreen to a fully developed self-service system, Elo has the capabilities to meet diverse needs. Collaborating with various industry partners—including kiosk manufacturers, independent software vendors, payment processors, and value-added resellers—Elo is committed to helping you craft an effective self-service kiosk. By delivering an interactive platform with captivating visuals and a multitude of options, you can significantly enhance the customer experience with reduced wait times and improved order accuracy. Furthermore, for loyal customers, offering tailored menu items, complimentary add-ons, and exclusive promotions can foster repeat visits and strengthen customer loyalty. Ultimately, Elo's solutions not only streamline operations but also create a more engaging and satisfying experience for users.

Oracle B2C Service delivers cutting-edge and prompt customer support through various preferred channels. This collection of integrated customer service tools utilizes artificial intelligence and machine learning to enable service teams to efficiently handle routine tasks, allowing them to concentrate on providing specialized and personalized assistance directly to customers. Ensure flexibility and immediacy in customer service while maintaining a human element across multiple digital platforms. Implement a range of self-service options, enabling customers to find the information they need swiftly and in a way that aligns with their preferences. Provide instant feedback that customers appreciate through an engaging, AI-powered interface. Seamlessly incorporate assistance options throughout your website, ensuring that customers can easily find help without any hassle. Additionally, allow users the freedom to engage in chat or search for solutions while they continue to navigate your site, enhancing their overall experience. This comprehensive approach not only improves customer satisfaction but also fosters long-term loyalty.

Enhance self-service utilization for both customers and employees while improving agent efficiency through the application of contextual knowledge powered by machine learning. By integrating with the Service Portal, users can access a wealth of knowledge, enabling them to search, browse, and read articles conveniently from their desktops or mobile devices. Additionally, leveraging insights into knowledge demand can enhance self-service capabilities and expedite case resolutions by automatically detecting and illustrating knowledge deficiencies, subsequently assigning these gaps to authors for prompt resolution. Furthermore, fostering in-context knowledge generation allows agents and employees to create relevant knowledge articles during their ongoing work processes, such as managing cases or incidents. This approach not only increases the relevance of knowledge but also utilizes machine learning to systematically identify and visualize knowledge gaps for effective assignment. Ultimately, this comprehensive strategy aims to streamline information access and improve overall service efficiency.

Transform any computer into a fully functional self-service kiosk with specialized kiosk software that securely presents your website or application while minimizing maintenance efforts. This Kiosk software effectively converts your computer into a self-service station, providing enhanced security by preventing unauthorized access, blocking essential system keys such as Ctrl-Alt-Del, and restricting entry to the desktop, drives, folders, and programs. Ideal for displaying your website or application, it can also be used to showcase marketing messages, advertisements, and facilitate billing for internet usage, games, or office applications. Additionally, it can manage ticket sales for WiFi HotSpot access surrounding your kiosk, offering a myriad of possibilities. By replacing the system shell, this software keeps users away from Windows Explorer, taskbar, and other system files, ensuring the kiosk operates smoothly and securely without interruptions from hacking or downtime. Furthermore, it provides a seamless user experience while protecting critical system components.

Reporting Workbench serves as a dynamic reporting tool tailored for users of Oracle E-Business Suite. Created by Polaris Associates, it enables organizations to access real-time data, facilitating enhanced business insights that inform decision-making processes. This fully web-based and highly efficient reporting application empowers users through self-service features and cutting-edge functionalities, including dashboards with sophisticated visualization capabilities, ad hoc reporting, Excel Publisher, GL Flex, among others. Its versatility and user-friendliness make it an invaluable asset for companies seeking to streamline their reporting processes.

Facilitate self-service and personalized content at key points along the customer journey. Transform technical content that you already have into a great self-service experience. Customers need personalized, relevant, and easy-to find answers in your documentation portal, community or support site. Remote workers can benefit from real-time guidance that analyses each case and recommends relevant technical content. Enhance your product's value and customer experience by understanding where friction is occurring and how customers interact with your content. Zoomin seamlessly integrates with many of the most popular platforms and tools, providing a scalable solution that provides your customers with the answers they need, without requiring you to change your workflow.

Enhance your customer interactions by providing personalized and human-like experiences that elevate their conversational journeys. Utilizing cutting-edge speech synthesis technology, we offer voices that resonate with customers, making their interactions enjoyable. This innovation significantly boosts self-service rates in customer-facing initiatives. While Text-to-Speech (TTS) technology is crucial for any self-service application, it is imperative that the voice sounds human-like to truly enhance the overall experience. With two decades of expertise in this field, our TTS voices can communicate with customers as smoothly as a live representative would. When customers engage with systems effortlessly, it leads to increased automation in processes and higher self-service rates. This not only conserves the valuable time of agents but also reduces operational costs significantly. In essence, TTS is a transformative technology that converts written text into natural-sounding speech, enabling businesses to provide top-notch self-service applications and enrich customer experiences. Thus, implementing TTS technology can be a game-changer for companies aiming to improve their customer service efficiency and satisfaction.

CareAR is an innovative augmented reality (AR) platform designed to enhance service experiences for businesses. It achieves this by offering remote visual assistance and self-guided tutorials, which can expedite problem resolution, minimize unnecessary on-site visits, and elevate customer satisfaction levels. Key Advantages: - Quicker resolutions through remote AR support - Enhanced first-time resolution rates with visual instructions - Fewer on-site visits thanks to self-service capabilities - Better knowledge sharing via access to remote experts - Heightened customer satisfaction and brand loyalty - A reduced environmental impact by cutting down on travel needs CareAR's offerings include: - CareAR Assist: Facilitates real-time collaboration to address problems from afar. - CareAR Instruct: Delivers detailed, step-by-step guides for users to follow independently. - CareAR Experience: Empowers businesses to easily create engaging AR guides for their customers, expanding their service capabilities efficiently.

The implementation of automated billing and contract management is essential for minimizing revenue loss while enhancing customer satisfaction and enabling self-service options. AMCS's comprehensive solution is meticulously designed to navigate the complexities present in the dynamic utilities sector. Automated meter readings are seamlessly integrated into the system and billed according to the customer's contractual guidelines; invoices can be generated digitally or dispatched to a trusted printing service for mailing; customers enjoy the convenience of autopay, online payment methods, or traditional mail. A customizable customer portal allows clients to easily access and manage their accounts, view statements, make payments online, and submit service requests. Furthermore, AMCS's innovative billing and contracts management system streamlines invoicing and payment processing, resulting in more efficient personnel operations while significantly decreasing errors associated with manual data handling. This advancement not only improves operational efficiency but also fosters a more responsive and user-friendly experience for customers.

In today's market, customers increasingly anticipate that businesses will offer self-service options as an integral part of their customer support. A core component of achieving a successful and satisfying self-service experience is the implementation of a robust knowledge management system (KMS). This system plays a crucial role in ensuring that the information available through self-service platforms is well-crafted, systematically arranged, and precisely tailored to meet the needs of users at the appropriate times, across various communication channels. When effectively optimized, a knowledge management system can significantly enhance the efficiency of self-service platforms, speed up the resolution of issues, and foster an enriching experience for customers. By leveraging data analytics, organizations can identify and rectify usability challenges, which in turn streamlines self-service workflows and enhances the overall customer journey. Additionally, shifting customer inquiries from immediate interactions to pertinent informational resources can drastically lower support costs, transforming substantial expenses into minimal ones. Ultimately, the integration of these strategies not only meets customer expectations but also positions organizations for long-term success.

Inefficient or manual handling of passwords poses a considerable challenge for organizations, leading to heightened expenses and security vulnerabilities throughout the enterprise. By implementing an effective self-service password management system, automating password resets, and enforcing stringent password protocols, companies can greatly lessen their dependence on IT support and mitigate potential security threats. This is where Core Security steps in with a comprehensive, integrated solution tailored for automated password management. The Core Password and Secure Reset features function in unison to deliver a streamlined and secure password reset experience for your organization. Core Password stands out as a top-tier option for secure self-service password management. With various access methods, seamless service desk integration, and the capability to apply consistent password policies across all systems, applications, or web portals, Core Password excels in offering advanced self-service password reset functionalities. By adopting such innovative solutions, organizations can enhance their overall security posture while simplifying the password management process.

Verint®, Case Management Professional™, is a cloud service that enables use cases for Citizen Engagement and CCaaS. Citizen Engagement Verint®, Case Management Professional™, automates customer/citizen interaction across assisted and self-service channels. This allows engagement across hundreds of city/local government services while maximising the opportunity for self service. The solution allows users to achieve a greater channel shift in the top 10 services based on volume and a higher percentage for service requests that are completed on time. CCaaS Verint®, Case Management Professional™, enhances the capabilities of CCaaS Desktops with intelligent scripting. Agents can log requests, resolve account queries and more from a single integrated desktop. The requests that are logged can be managed according to the SLAs. This application helps customers increase their First Contact Resolution (FCR).

Fonteva for Associations offers a streamlined and efficient platform for member-based organizations looking to expand their membership base. As the sole end-to-end association management software designed specifically on the Salesforce platform, it caters to medium to large organizations that employ over ten staff members. This innovative solution operates entirely in the cloud, eliminating the need for hardware or ongoing maintenance. Key features encompass a self-service web portal, a unified system for collecting, accessing, and monitoring all member-related information, as well as tools for engagement, event management, e-stores, and beyond. Users can conveniently access all membership software resources across desktops, tablets, and mobile devices. Additionally, it allows for seamless management of event registrations and certifications within the same community. By utilizing powerful self-service membership software, organizations can foster member interactions anytime, anywhere, and on any device, while also enabling the creation of collaborative and branded online communities that enhance member engagement. Overall, Fonteva for Associations empowers organizations to thrive in a digital world.

Enhance the satisfaction of your clients and collaborators by offering a customized, self-service experience portal and mobile application that integrates effortlessly with your CRM, ERP, and customer support systems. Set up a customer-centric portal using pre-designed templates that offer adaptable layouts, optional widgets, and linked forms. Allow customers to submit and monitor support requests, explore knowledge base articles, and access product information. Develop a branded, user-friendly mobile app that provides a straightforward self-service experience tailored to your customers' needs. Keep users informed with timely notifications about support cases, renewals, and orders while also suggesting related products and services to boost cross-selling opportunities and revenue growth. This comprehensive approach not only strengthens customer engagement but also fosters loyalty and satisfaction.

The landscape of digital work has undergone a significant transformation. Workers now have the autonomy to choose their working hours, locations, and devices that enhance their productivity. As a result, they anticipate immediate access to services at their fingertips. While this may seem complicated, it is quite manageable. Utilizing Matrix42, your IT department can seamlessly manage all endpoints, applications, and services through a unified platform. This approach not only facilitates cost transparency but also ensures adherence to compliance regulations. It’s efficient, uncomplicated, and secure. Employees desire enjoyable experiences in their workplace, which encompasses the ability to work at their own pace using their preferred devices, along with a suite of digital services backed by artificial intelligence. Concurrently, IT is responsible for maintaining data security on all devices and ensuring compliance. Our software strikes an effective balance between the objectives of the business and the IT department. By applying ITIL Best Practices and the Self-Service Portal, we streamline order, approval, and provisioning workflows. Moreover, expenses and licenses are automatically allocated to the appropriate cost centers, guaranteeing compliance is upheld. This holistic approach not only maximizes efficiency but also empowers employees to thrive in a modern work environment.

Oracle Service enables organizations to forecast service demands, streamline processes, and provide customized responses, while effectively integrating both self-service and assisted support models. It features robust and intelligent solutions tailored for B2B, B2C, and field service, ensuring customers can access the assistance they need, whenever and wherever it is required. This system aids users in discovering answers on websites or through digital assistants, empowering agents to foresee and address inquiries with informed responses and relevant information. By utilizing Oracle Service, businesses can offer personalized, proactive, and timely customer support, maintaining a comprehensive and cohesive overview of all customer interactions. Striking a balance between self-service and assisted service fosters significant relationships through the communication channels that customers favor. Moreover, the platform's array of digital tools facilitates an always-on, tailored, and seamless customer service experience, enabling service agents to concentrate on more complex or escalated issues that require their expertise. This holistic approach ultimately enhances overall customer satisfaction and loyalty.

InsurLink empowers clients with round-the-clock digital self-service access to essential information, leading to enhanced client satisfaction, reduced Errors and Omissions (E&O) risks, and increased time for advisors to focus on business growth. This success story highlights how InsurLink enabled Amaden Gay Agencies to drastically cut down response times for straightforward queries, bolster the security of document sharing, and strengthen the relationship between the agency and its clients through self-service options. Clients today anticipate prompt responses to their needs, whenever and wherever it suits them best. Therefore, creating a modern and user-friendly digital client experience is crucial for delivering the 24/7, mobile, and secure services that clients desire, ultimately improving profitability and retention rates. By integrating digital technology into your operations, you can effectively address customer demands and enhance their overall experience with your agency. Such a transformation not only benefits clients but also positions your business for sustainable growth in the competitive landscape.

Streamline operations, enhance employee productivity, and cater to customer preferences with a tailored experience powered by GRUBBRR’s self-service kiosks. These kiosks empower guests to explore menus, personalize their orders, and confirm transactions independently. Consequently, your business can focus more on generating sales rather than addressing errors. The implementation of self-order kiosks accelerates service, ensures order precision, and elevates customer satisfaction. By enhancing the customer journey while expanding your business capabilities, it creates a mutually beneficial scenario. Additionally, kiosks facilitate tipping for employees! Beyond the food industry, GRUBBRR also offers self-ordering systems for venues like stadiums, casinos, amusement parks, retail spaces, and micro-markets. Our solutions are designed to support diverse sectors, aiding businesses in their growth endeavors. The intuitive nature of GRUBBRR's self-service kiosks significantly enhances the overall experience for both patrons and staff alike. With such versatile applications, adopting these kiosks could revolutionize how industries manage customer interactions and service efficiency.

Rethinking insurance guidance, Riskine creates innovative digital tools designed to assist both private and corporate clients using cutting-edge AI and graph-based technology. Our offerings are adaptable for self-service environments such as portals, websites, and apps, in addition to supporting both personal and remote client interactions. We have observed that a significant number of individuals lack clarity regarding their risks and financial requirements, which complicates the process of articulating and comprehending their insurance needs. Furthermore, the unique advantages of various hedging products often remain obscure or confusing to clients at the point of sale, hindering their ability to make informed financial choices. This lack of understanding not only breeds uncertainty but also causes many to neglect their insurance and financial planning altogether, effectively avoiding the topic. Riskine addresses this issue by illuminating both the objective risks and the subjective preferences of your clients, making them more accessible and comprehensible. By facilitating this understanding, we empower individuals to engage more actively with their insurance options and make smarter financial decisions.

Embrace links digital services seamlessly to your social intranet. Our offerings, which include self-service customer portals, customer tracking systems, and digital workplaces, are designed to enhance the satisfaction of both customers and employees. The human cloud integrates automated services with the exchange of human knowledge. By utilizing our solutions, we foster environments that prioritize human interaction and collaboration. Embrace simplifies and digitizes labor-intensive processes, allowing you to focus on what truly matters. Gain clarity by merging all customer communication channels into a single, organized dashboard. Foster connections among individuals, knowledge, and innovative ideas. Collaborating efficiently is effortless with our social intranet, making teamwork more productive and enjoyable. This holistic approach not only boosts engagement but also drives overall organizational success.

SilverBlaze's Capricon Customer Portals offers a fully customizable self-service web portal solution that enhances both employee productivity and customer satisfaction. By utilizing Capricon, organizations are able to equip their clients with self-service tools that enable them to manage their utilities effectively, decrease the number of incoming calls, and interact with the service in innovative manners, all while cutting down on expenses linked to printed invoices, bills, and reports. Additionally, Capricon seamlessly integrates with current business systems and ensures accessibility from any device at any time, making it a versatile choice for modern businesses. This flexibility not only simplifies operations but also empowers customers to take control of their service experience.

Experience a smart and infinitely scalable cloud platform tailored to fulfill all your requirements. By utilizing cutting-edge voice response technology, you will enhance the quality of each interaction, enabling the creation of quick, efficient, and personalized self-service options across the preferred channels of your customers. Transform your customer service approach with artificial intelligence integrated into your contact center. Our innovative solutions facilitate dynamic, conversational exchanges, deeply rooted in context and customer intent, through intelligent automation, chatbots, and virtual assistants. Design a digital journey that caters specifically to your customers' needs, fostering lifelong loyalty. Stand out in your industry with a versatile solution that is not only rapid and efficient but also seamless, allowing customers to engage with you through their chosen communication channels. This holistic approach ensures that every engagement is meaningful and relevant, ultimately leading to greater satisfaction and retention.

Streamline Your Customer Support Team with HelpSpace. This platform offers a unified inbox, various inbound channels, and customizable self-service sites, making it a favorite among users. Unified Inbox for Your Channels. All communications from different channels converge in one inbox, ensuring you are always informed about incoming tickets. Swift and Effective Responses. You can easily change ticket statuses, assign agents, or respond promptly to inquiries. Customizable Self-Service Sites. With HelpSpace, you can design multiple self-service sites tailored to your needs, whether it’s a blog, help center, or documentation. Effortless Self-Service Articles. Adding links to your self-service articles takes just a click, allowing you to save valuable time. Unlimited Customer Capacity. There's no limit to the number of tickets and customers you can manage. Multiple Communication Channels. The Pro plan allows your inbox to capture messages from up to five different channels. User-Friendly Interface. The platform boasts a clean, straightforward design that is incredibly easy to navigate. Quick Setup. Our onboarding process is designed to be simple and efficient, enabling you to get started in no time. Additionally, HelpSpace ensures that your customer support operations run smoothly, enhancing overall productivity.

YantraNet presents YantraPlatform, a robust and adaptable enterprise IoT solution that can be deployed in the cloud or on-premises, allowing users to efficiently control, monitor, and manage their connected devices. Additionally, YantraTouch stands out as the pioneering cross-platform web browser framework tailored for developing interactive, secure, multi-touch self-service applications, digital signage, and IoT applications for both desktop and mobile, utilizing HTML5, CSS, and JavaScript. Engineered with cutting-edge technology, it is capable of managing a vast network of connected devices, ranging from self-service kiosks and ATMs to digital signage and even household appliances like toasters. This platform ensures that security is not merely a matter of keeping things hidden; instead, it employs comprehensive end-to-end encryption for content, communications, configurations, and passwords, adhering to the highest security standards. Protecting your keys is paramount, as the integrity of the entire system relies on it. With YantraNet's solutions, businesses can confidently embrace the future of connected devices without compromising on security.

StackBill is a self-service, intuitive Cloud Management Portal that combines Apache CloudStack®, with years of experience and state-of-the art features. StackBill provides Public Cloud providers with usage-based billing, charge-back solutions and multi-currency support. It also offers preferred payment gateway options. StackBill assists data centers and public clouds providers with Customer Self Service Portal (Billing & Subscription Management), Provisioning Automation, Whitelabel CMP, Market Place, Setup & Migration Assistance, Provisioning Automation, Provisioning Automation, Provisioning Automation, Provisioning Automation, Provisioning Automation, Provisioning Automation, Provisioning Automation, Provisioning Automation, Whitelabel CMP, and Billing & Subscription Management. StackBill offers 24/7/365 support for maintenance and implementation. StackBill's AI FAQ bot teaches customers how to use the portal effectively. This makes it a user-friendly platform.

QkrHR is India’s most intuitive and easy-to-use HR & Payroll Management Software, built for businesses that value speed, accuracy, and simplicity. Unlike traditional HRMS tools that are complex and time-consuming, QkrHR lets you set up your entire HR system in minutes, not days — with zero IT headaches. From onboarding your first employee to managing payroll for hundreds, tracking attendance across offices, and monitoring field teams in real time — QkrHR gives you everything in one place, accessible from desktop or mobile. Key Features Lightning-Fast Onboarding – Add employees in bulk or individually, auto-generate profiles, and get teams using the system the same day. No steep learning curve — anyone can use it. Core HR Management – Centralized and secure employee database with document storage, profile search, and instant updates. GPS-Powered Field Force Tracking – Track field employees’ exact locations with unmatched accuracy. Perfect for sales, service, and remote operations where precision matters. Time & Attendance Management – Automated clock-in/out, shift scheduling, and timesheet creation for office and field staff. Leave Management – Policy-based rules, automated approvals, and real-time leave balance updates. Payroll Automation – 100% accurate salary calculations, statutory compliance (PF, ESI, TDS), multi-group payroll, and instant payslip generation. Expense Management – Submit, approve, and track expenses from anywhere with real-time visibility. Employee Self-Service (ESS) – Empower employees to download payslips, request leaves, update profiles, and access data anytime. Advanced Analytics & Reports – Real-time dashboards and insights for smarter decision-making.

OpenText's B2B Integration Foundation allows companies of all sizes to utilize robust self-service tools, partner kits, and ERP adapters to swiftly onboard and integrate trading partners, significantly minimizing the workload associated with B2B initiatives, which is particularly beneficial for small and medium-sized businesses that may not possess in-house EDI knowledge. The platform offers self-service configurations for various communication methods such as AS2, SFTP, FTPS, and HTTPS, while also streamlining management of the integration environment through an intuitive registration and configuration portal. It includes pre-built trading partner kits, which provide essential documents and protocol support for seamless connections with key partners, and utilizes the OpenText Trading Grid Messaging Service, a global value-added network that guarantees secure and rapid exchanges of business information across the globe. Additionally, the system accommodates up to 100 document maps for effective data translation and facilitates point-to-point connectivity with as many as 50 partners, supporting a diverse array of standards. This comprehensive solution not only enhances operational efficiency but also empowers businesses to adapt quickly to changing market demands.

In today's digital landscape, effectively managing services is crucial, and Serviceware offers the perfect solution. Whether in personal or work-related contexts, individuals seek services that can swiftly and accurately meet their needs, pushing service organizations to rise to the occasion amidst challenges like budget constraints and staffing shortages. Intelligent process control that connects service customers with all pertinent business units is key to addressing these escalating demands. With Serviceware Processes, you have the capability to oversee all your business services, leading to prompt, precise, and dependable service delivery for both clients and employees, alongside a notable boost in productivity. Some standout features include automated workflows designed to enhance efficiency, an intuitive self-service portal catering to customer needs, seamless digital communication across multiple devices, optimal integration within your existing application ecosystem, and real-time performance analytics for data-driven management. This comprehensive approach not only streamlines operations but also fosters a more responsive and agile service environment.

NCM Self-Service, previously known as Calm, enhances the management, deployment, and scalability of applications in hybrid cloud environments by offering self-service options, automation, and a centralized governance model based on roles. With a simple click, users can access self-service capabilities paired with centralized IT governance that spans both private and public cloud infrastructures. This solution allows for comprehensive automation in the processes of application provisioning, scaling, and overall management. Users can deploy applications while maintaining visibility across different cloud settings, whether they are private or public. Additionally, blueprints can be easily published to end-users via the Nutanix Marketplace and can be developed through a user interface or Python code, facilitating self-service provisioning for intricate applications. The system enables users to provision, configure, scale, upgrade, and remove applications seamlessly across various cloud environments. Starting with the automation of routine lifecycle functions can lead to the creation of complex blueprints tailored to specific needs. By automating hybrid cloud architecture provisioning, organizations can efficiently manage multi-tiered and distributed applications from a unified control plane, ensuring streamlined operations across all cloud environments. This comprehensive approach ultimately empowers teams to achieve greater agility and efficiency in their cloud strategies.

iTouch kiosks represent a groundbreaking approach to self-service touchscreen applications that are easy to implement. At the core of the iTouch offerings is a robust and adaptable universal software that seamlessly integrates with a range of dependable hardware setups. Whether your goal is to grant focused access to your website and other resources or to present various payment methods for online shopping, donations, or other self-directed services, iTouch interactive solutions are versatile and effective tools that can attract users across all demographics. Additionally, the user-friendly online content management system provided by inLighten allows clients to design and schedule impactful digital signage content to display during periods when the kiosk is idle. The iTouch product line not only features several standard hardware configurations but also offers the flexibility to incorporate the iTouch-X Server, enabling the creation of custom kiosks tailored for any unique self-service requirement. This adaptability ensures that businesses can meet diverse customer needs while optimizing user engagement and satisfaction.

An all-encompassing solution designed to deliver intelligent operations, self-service capabilities, orchestration, security compliance, visibility, and effective management of cloud expenses is offered by Nutanix Cloud Manager. This platform simplifies the process of creating and overseeing cloud environments, enabling customers to realize value more swiftly. It enhances management efficiency, deployment processes, and application scalability through a self-service model combined with centralized role-based IT governance. Additionally, it fosters financial accountability and integrates security operations by providing intelligent analytics and adherence to regulatory standards. IT teams can effortlessly automate routine operational tasks with just a few clicks, facilitating automation and boosting operational productivity without requiring any coding expertise. Moreover, it automatically triggers anomaly alerts whenever there is a significant deviation in a VM’s performance from its established norms, all without necessitating any configuration adjustments. This seamless functionality allows organizations to maintain optimal cloud performance with minimal effort.

Create comprehensive customer journeys using a robust digital experience platform that enables the rapid development of secure websites, portals, and applications with integrated data. Uncover the platform that not only enhances customer engagement but also boosts revenue through pre-built applications and intuitive drag-and-drop tools. Equip your team to efficiently design and refine secure, captivating digital experiences utilizing low-code web solutions. Tailor personalized content through connected data and AI-driven methodologies while establishing a unified source of truth to foster stronger relationships. Collaborate across departments to provide your customers with a straightforward path to find what they need. Ensure seamless experiences throughout sales, service, marketing, commerce, and beyond, allowing customers to seek answers on their own terms and timelines. Whether you're in need of a knowledge base, self-service portal, or a community forum, our platform offers comprehensive solutions to meet your needs and enhance customer satisfaction. By empowering customers to find information independently, you create a more engaging and user-friendly experience.

TIPS™ Kiosk Management Software: Powerful and Secure Kiosk Solution TIPS™ Kiosk Management Software is a comprehensive kiosk management platform designed to provide organizations with complete control over their self-service systems. This industry-leading kiosk software runs on Windows 7 or later and offers a robust set of features for presenting, securing, and managing web-enabled content and applications on public-access kiosks, shared workstations, and digital signage systems. Key Features: Lockdown Mode: Eliminates access to the network, operating system, and unauthorized applications, ensuring a secure and focused user experience. Remote Administration: Centralized management console for monitoring, updating, configuring, and controlling kiosks from a single location. User Session Management: Customize session settings, including time limits, idle timeouts, and restart intervals, to optimize user experience and system performance. Kiosk Hardware Support: Compatible with a wide range of hardware configurations, including thick, thin, and zero clients, for seamless integration with existing infrastructure.

A single platform that enables the curation and sale of all-encompassing IT services. Assemble premium technology offerings equipped with seamless eCommerce, effective order management, and subscription billing solutions. The centralized MSP dashboard, combined with automated provisioning processes, can minimize your deployment times and expenses by as much as 90%. Enhance the customer experience and decrease the number of helpdesk inquiries with our user-friendly self-service dashboard tailored for non-technical users. Encapto’s easy-to-navigate self-service interface integrates various technologies to boost customer satisfaction, lessen support demands, foster customer loyalty, and create effortless upselling possibilities. Allow your customers to manage their own needs while you focus on growing your business. Create a personalized storefront featuring your product catalog, enabling customers to make their own orders. Streamlined order processes facilitate upselling and cross-selling of your offerings, additional features, and exclusive deals, ultimately leading to increased revenue and customer satisfaction.

Enhance your HR and payroll operations, elevate performance, retain talent, and provide your workforce with the exceptional experience they deserve. With powerful Human Capital Management (HCM) solutions at your disposal, you'll find the recruitment management software tailored to your needs. Enjoy seamless self-service onboarding, comprehensive HR training, and employee development—all integrated into one platform. Eliminate payroll frustrations with our intuitive self-service payroll and tax compliance software, allowing you to swiftly process payroll with just a few clicks while minimizing the complexities of liability calculations and employment tax regulations. The modern workforce increasingly requires self-service options to manage their compensation and access their pay promptly. With isolved Payroll, payroll processing becomes straightforward; just a few clicks are all it takes to alleviate challenges associated with tax rates, liability calculations, report generation, and payment processing. Furthermore, maintaining accurate payroll processing and effective time tracking is essential for fostering strong employee engagement and satisfaction. By prioritizing these elements, organizations can cultivate a more motivated and committed workforce.

BIO-key PortalGuard IDaaS, a cloud-based IAM platform, offers the most flexible options for multi-factor authentication and biometrics. It also allows customers to reset their passwords and provides a user-friendly interface. All this at a reasonable price. PortalGuard has been trusted by many industries, including education, finance, healthcare, and government, for over 20 years. It can be used to secure access for employees and customers, regardless of whether they are on-premises or remote. PortalGuard's MFA is unique because it offers Identity-Bound Biometrics with the highest levels of integrity and security. They are also more accessible than traditional authentication methods.