Capricorn Description
SilverBlaze's Capricon Customer Portals offers a fully customizable self-service web portal solution that enhances both employee productivity and customer satisfaction. By utilizing Capricon, organizations are able to equip their clients with self-service tools that enable them to manage their utilities effectively, decrease the number of incoming calls, and interact with the service in innovative manners, all while cutting down on expenses linked to printed invoices, bills, and reports. Additionally, Capricon seamlessly integrates with current business systems and ensures accessibility from any device at any time, making it a versatile choice for modern businesses. This flexibility not only simplifies operations but also empowers customers to take control of their service experience.
Capricorn Alternatives
The board portal platform and collaboration tool for boards and senior executives. Learn how Nasdaq Boardvantage can make board processes paperless, and reduce the time it takes to prepare meetings. You can create single- or multi-day meetings in a matter of seconds. Add details, attach files, track attendance, and even initiate remote meetings. To protect information, encryption and multiple layers provide protection for confidentiality, integrity, availability, and security. Quickly create and distribute Board and Committee Evaluations, Conflict of Interest, and general questionnaires. Manage files, contacts and signatures. Collaboration with notifications, annotations and unanimous consent votes, esignatures and in-app email security. Accessible on any device, smartphone, tablet, or desktop. Sync seamlessly online and offline.
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Cadebill, created by MCL Systems, serves as a comprehensive billing and convergent charging platform tailored for the telecommunications sector. This innovative solution caters specifically to telephone companies, cable providers, wireless operators, Internet service providers (ISPs), and local telephone firms, equipping them with a variety of tools designed to facilitate the efficient introduction of cutting-edge products and services into the marketplace. Cadebill enhances rollout speed and accuracy, minimizes redundancy, and automates various operational processes, ultimately leading to a reduction in capital and operational expenditures while achieving a lower total cost of ownership (TCO) and improved return on investment (ROI). Among its essential features are inventory management, chargeback tracking, integration with call systems, customer relationship management (CRM), and call rating capabilities, among others. This solution not only optimizes current operations but also positions companies to adapt to future industry challenges effectively.
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AMCS Utility Billing
The implementation of automated billing and contract management is essential for minimizing revenue loss while enhancing customer satisfaction and enabling self-service options. AMCS's comprehensive solution is meticulously designed to navigate the complexities present in the dynamic utilities sector. Automated meter readings are seamlessly integrated into the system and billed according to the customer's contractual guidelines; invoices can be generated digitally or dispatched to a trusted printing service for mailing; customers enjoy the convenience of autopay, online payment methods, or traditional mail. A customizable customer portal allows clients to easily access and manage their accounts, view statements, make payments online, and submit service requests. Furthermore, AMCS's innovative billing and contracts management system streamlines invoicing and payment processing, resulting in more efficient personnel operations while significantly decreasing errors associated with manual data handling. This advancement not only improves operational efficiency but also fosters a more responsive and user-friendly experience for customers.
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Skybill Utility Billing
Meter Management
Microsoft Dynamics Foundation
❖ Manage metering devices (locations, serial numbers, status, etc.)
❖ Automatically collect meter readings via M-Bus gateways
❖ Alternatively, import meter readings from MDM systems or Excel spreadsheets
❖ Built on Microsoft Dynamics 365 Business Central
❖ Easy-to-use and intuitive user interface
❖ Fully integrate your ERP, customer management and billing using the included Business Central subscription Tariffs & Rating
Cloud Service
❖ Powerful tariff configuration makes set-up of even complex tariffs easy
❖ Bill any utility service (electricity, gas, water, sewerage / waste water, heating)
❖ Supports postpaid and prepaid plans
❖ Apply consumption-based rating, fixed / step rates, TOU, periodic charges (e.g. standing/daily rates), discounts
❖ Bill by customer, customer group, or property, on any periodic basis (e.g. monthly / yearly)
❖ Software-As-A-Service (SAAS) model – we take care of all the infrastructure, software & maintenance
❖ Hosted on our secure data centes in Latvia, or alternatively in public cloud (AWS, Microsoft Azure) or private cloud
❖ Access SkyBill from anywhere via your desktop, tablet or mobile phone
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Pricing
Free Trial:
Yes
Integrations
No Integrations at this time
Company Details
Company:
SilverBlaze
Year Founded:
1999
Headquarters:
Canada
Website:
www.silverblaze.com
Media
Capricorn Dashboard
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Product Details
Platforms
Windows
Types of Training
Training Docs
Live Training (Online)
In Person
Customer Support
Online Support
Business Hours
Capricorn Features and Options
Utility Billing Software
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
Utility Management Systems
Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management
Portal Software
Chat
Collaboration
Content Management
Document Management
File Sharing
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