Alternatives to PTC Warranty

Mize Warranty software allows global manufacturers to streamline all warranty processes, including inspections and registrations, service plans. Mize warranty software allows companies to increase customer satisfaction, lower warranty costs, and improve product performance. Mize warranty software is easy-to-use, configure, and to integrate. To learn more about how Mize warranty software can help you optimize warranty management and increase service contract sales, request a demo.

Tavant Warranty is a market-leading solution for warranty management. It brings together OEMs and suppliers in a real-time collaborative setting. The only Salesforce solution that enables end to end warranty lifecycle management, the product is unique in its type. With over 20 years of experience working alongside leading manufacturers worldwide, the product was developed. Tavant Warranty helps to reduce warranty spend, increase supplier recover, reduce claim processing, consolidate warranty data, and improve forecasts. Tavant continues to expand its warranty management suite. TMAP (Tavant Warranty Analytics Platform), one such product, uses the most recent artificial intelligence techniques to generate actionable insight. Additional modules include Supplier recovery, Campaign Management and Audit Management, as well as Field service management. The entire range of aftermarket services are available to manufacturers.

iWarranty is a cutting-edge digital warranty management system that utilizes artificial intelligence to improve the post-purchase journey for manufacturers, retailers, and consumers alike. This platform encompasses a wide array of features, such as digital warranty registration using QR codes, automated processing of claims, management of repairs, and an eco-friendly customer relationship management system. Users benefit from real-time monitoring of product registrations, claims, repairs, and replacements, which provides critical insights into product effectiveness and consumer trends. By transitioning warranty processes to a digital format, iWarranty significantly minimizes both paper and electronic waste, supporting environmental sustainability initiatives. Additionally, it incorporates robust fraud prevention strategies to safeguard the legitimacy of warranty claims. The mobile app serves as an effective communication tool, fostering interaction among customers, manufacturers, and repair centers, which ultimately boosts customer satisfaction and strengthens brand loyalty. As a result, iWarranty not only simplifies warranty management but also contributes to a more sustainable and customer-focused future.

Increase your sales and enhance service quality by unlocking your organization's full potential with our Sales, Installation, and Warranty Management Software. Our proactive timers and alerts keep every task on track, ensuring that nothing is overlooked. With a focus on efficiency, the software collects accurate information and removes the hassle of duplicate data entry. It promotes productivity by enabling you to complete tasks correctly on the first attempt, thus minimizing the chances of callbacks. Accountability is improved as the platform offers real-time data and analytics, providing better visibility across all departments. We take pride in being a trusted partner for both large enterprises and small businesses alike. InsightPro Warranty & Service Management makes the claims process simpler by optimizing it from start to finish, creating a streamlined system that accelerates claim resolution, cuts costs, and maintains thorough oversight. Designed for user-friendliness, this cloud-based solution requires minimal setup, allowing for rapid deployment and immediate benefits for your organization. By adopting this innovative software, you can enhance your operational efficiency and achieve greater control over your service management processes.

ScalePad, previously known as Warranty Master, offers an automated solution for managing hardware, software, and warranty services efficiently. Join over 8,000 partners and streamline your asset lifecycle management while gaining essential insights that enhance both productivity and profitability. Are you in search of a straightforward method to access comprehensive insights on your hardware and software assets, including potential revenue opportunities, comparative asset information, and a detailed, sortable inventory list? Check out our video to discover how ScalePad simplifies the asset management process! Effortlessly gather crucial data from your integrations and manage both software and hardware simultaneously to reduce downtime. Our user-friendly reports are designed for clarity, benefiting both your team and clients, while fostering stronger relationships through honest and insightful information. With extensive connections to manufacturers like Dell, HP, and Lenovo, you can rely on ScalePad for real-time, accurate, and updated data that keeps you informed and ready to make strategic decisions. This innovative platform is designed to adapt to your needs, making it an invaluable tool for any organization looking to optimize asset management.

Clyde provides businesses, ranging from fledgling startups to large corporations, with the ability to offer extended warranties and accident coverage to their clientele. Our solutions seamlessly integrate into your existing purchase process, allowing you to get started in just a few minutes. By partnering with Clyde, you enhance the customer experience and offer reassurance during critical moments, particularly when issues arise. Additionally, Clyde presents a unique opportunity for you to boost both average order value and overall revenue with each product sold. We utilize a robust network of insurance partners to deliver extended warranties and accident protection plans across a diverse array of products. Our offerings include warranty extensions, coverage for wear and tear, protection against water damage, and accident coverage, extending up to five years. With Clyde's straightforward and customizable calls-to-action, acquiring product protection becomes effortless for customers. Furthermore, we prioritize transparency and intuitiveness in providing contract details and filing claims, overseeing the entire claims process from start to finish to ensure a smooth experience. This comprehensive approach not only benefits your business but also fosters long-term customer loyalty.

SiteOne allows builders to do what their best: build homes. SiteOne provides tools to help homeowners create and maintain their homes, provide superior customer service, share important information with homeowners, facilitate warranty requests, automate processes, resolve issues, and manage records. SiteOne's Builder toolbox is the only paperless solution for managing work orders from creation to close. Builders can electronically accept, deny or assign trades to any device and respond to all requests. Risk mitigation is achieved by documenting every communication. Intelligent reports detect trends and reduce operating expenses with real-time dashboards. SiteOne's HomeHub portal is password-protected and allows homeowners to submit service requests, upload photos, and communicate with their builder. It also contains everything necessary to care for their new home. This includes digital manuals and warranties, an inventory and links to register every appliance, and reminders about maintenance.

DealersCircle offers a groundbreaking approach to overseeing your manufacturing operations. With a user-friendly web application suite, manufacturers can effectively connect with their dealers and clients. This system is tailored to enhance the interaction between manufacturers, their dealer networks, service centers, customers, and suppliers, making business transactions more streamlined and efficient. Being a fully online solution, it operates seamlessly across all major web browsers, eliminating the need for any client-side software installations, which significantly reduces the maintenance burden to just keeping browsers updated. As a result, you can swiftly get started with DealersCircle, enjoying a quick setup process. By operating in the Cloud, DealersCircle alleviates the necessity for hardware management, software oversight, or concerns regarding data backups, allowing you to concentrate solely on your business management. This comprehensive service ensures that you have all critical operations handled while you focus on growth and success.

Managing warranty and RMA records for a vast number of mobile devices daily can be an overwhelming task for mobile dealers and customer service representatives. Each day brings a flood of mobile phones that require replacement, repair, or refunds, making it challenging to maintain accurate records. Additionally, it is crucial to ensure that every device received from customers is addressed promptly. This is where a Warranty Management System proves invaluable. Evia's Warranty Management System provides comprehensive end-to-end solutions tailored to its clients' needs, significantly enhancing productivity. Furthermore, Evia's warranty management software, known as 'WMS,' plays a vital role in improving overall product quality by monitoring common claims and reducing operational expenditures. This ultimately leads to higher levels of customer satisfaction. In essence, Evia's Warranty Management System is designed to elevate the efficiency and success of mobile suppliers, thereby benefiting dealers and their businesses immensely.

Bid Box Pro offers a comprehensive solution for managing home warranties through its fully automated software, which drastically cuts operational expenses via its user-friendly portals. By utilizing our automated systems, businesses can virtually eliminate extensive data entry and reliance on outsourcing, resulting in substantial time and financial savings each month. Our channel sales CRM and reporting dashboard enable precise measurement of real estate affiliate and contractor performance. With insightful affiliate performance tracking and in-depth reporting, you can refine your marketing strategies for better results. The seamless integration of our system enhances communication, reduces handling times, and elevates the overall client experience. Additionally, our digital platform facilitates meaningful connections between affiliates and customers, fostering long-term value and minimizing claim accruals for years ahead. This innovative approach not only streamlines operations but also positions your business for sustained success in the competitive landscape.

The ecommerce solution integrates seamlessly into your existing website to boost your online business. You can sell B2C, B2B products, services, downloadable items, and even events all in one platform. Integrate CRM and order management to provide excellent customer service. Order and customer management must be seamless and efficient in order to excel in customer service. OrderStorm offers Order Management CRM via a Notes screen at the bottom of each order, product, and vendor page. You can provide excellent customer service by putting action items in work queues and keeping a complete list of notes. This is not a complete CRM package, but it was created to help you manage your daily interactions between customers and suppliers.

Homebuyers today expect high-quality customer service following closing. Our easy-to use Warranty Punch List Software will allow your team to increase efficiency and, most importantly, generate happy homeowners. WarrantyWatcher is a 24x7, real-time portal that allows homeowners to request punch lists, construction warranties, work orders, and other emergency operations. Provide a portal to homeowners for status updates, history logs, and requests. Your vendor can access work orders and supporting documents to complete homeowner requests faster. Upload images, warranty manuals and local utilities. You can track productivity from start to finish while managing punch lists, work orders, construction warranties, and homeowner requests.

Claims and Litigation Management Software for Captive or Risk Retention Group property or casualty claims. Direct Claim Solution provides a complete system that manages vendor, claims, and policy management for Self-Insured programs, Captive programs, or Risk Pool programs. This tool provides industry-specific tools for analyzing and investigating law. Modules for litigation management, subrogation, loss recovery and document management are included. The Merge feature allows for easy email or letter creation. The robust report screen allows management to query multiple conditions of claims by date ranges, state of loss and exposure type. External service providers can access the system and populate the fields as required to speed up reporting and collaborative analysis. See our website at www.directclaimsolution.com

Engage in collaborative efforts, anticipate project trajectories, and organize your team's assignments seamlessly with Buildr. Keep tabs on communication, work together on opportunities, and project future pipelines effectively. Maintain active relationships with clients to ensure no potential projects slip through unnoticed. Record all activities diligently to guarantee that your team possesses the latest information at all times. From identifying new leads to successfully securing contracts, ensure your team is informed about every available opportunity. Visualize your complete project pipeline to facilitate optimal business choices. Schedule a demonstration today to discover how Buildr can enhance your business development strategies. Equipped with the essential tools, Buildr empowers you to secure more contracts, foster client loyalty, and guarantee their satisfaction throughout every phase of their projects. This comprehensive solution allows you to manage contacts, monitor pursuits, and make informed business decisions effortlessly. Buildr enables you to establish a steady and reliable project pipeline while also ensuring that project closeouts and warranty management are handled efficiently. With Buildr, you can transform the way you approach business development and client management for lasting success.

Nural ASM, a Service Management Software, is a system that manages repair management, inventory, and warranty management. It maintains the day-to-day functioning of an organization's service department. Nural-Service utilizes structured and efficient KPIs for after-sales services to ensure your brand is recognized, acknowledged, and properly serviced.

ServiceManager is a cloud-based service management platform that can be configured for any business that manages after-sales service or repair of products in any industry. It offers a flexible workflow management system and powerful reporting tools. ServiceManager can be used as a point solution, or to support end-to–end returns, service, and repair. The platform allows seamless workflow and reporting across all service organizations.

Lifecycle Manager is the only platform for Customer Success—helping MSPs move from reactive support to strategic partnerships with their clients. It provides the visibility, planning tools, and insights MSPs need to lead proactive conversations, show their value, and grow every client relationship. Why become a Lifecycle Manager Partner? Know Every Client Inside and Out: Bring hardware, software, goals, and roadmaps in one place—so you always know where each client stands, where they’re headed, and can lead every conversation with confidence. Build Roadmaps That Drive Clients Forward: Create forward-looking roadmaps that show clients where they’re going—and why. Proactively budget for what’s next and connect every IT recommendation to real business outcomes. Turn Every QBR Into a Strategic Moment: Turn updates into action plans that lead to real decisions. Walk into every meeting prepared with tailored client insights—not generic slides––and leave with buy-in, budget, and clear next steps. See the Risks Before They Become Regrets: Centralized asset visibility and real-time risk insights help you identify aging hardware, expiring warranties, and other blind spots—so you can act early, prevent downtime, and show clients you’re always one step ahead.

Extend provides merchants with innovative solutions for product and shipping protection, enabling them to boost revenue while safeguarding their customers from potential damages and losses. Merchants benefit financially from each sale of an Extend protection plan, which directly enhances their profit margins. Our plans cater specifically to customer needs, shielding them from incidents such as mechanical failures and accidental damages. The claim process is straightforward, with more than 98% of Extend claims being settled in under 90 seconds, effectively transforming customer dissatisfaction into satisfaction. By ensuring quick and efficient claim resolutions, merchants can convert potential critics into loyal brand supporters and repeat customers. Additionally, with our team of data analysts and marketing specialists continually refining Extend's offerings, merchants can gain insights into performance while maximizing revenue. Trusted by hundreds of retail partners, Extend's protection plans not only improve customer satisfaction but also contribute to enhanced profit margins, creating a win-win scenario for both merchants and their clientele. This partnership fosters a community of satisfied customers who are more likely to return and recommend the services to others.

Ecotrak is the leading facility and asset management software, providing a user-friendly experience that allows companies to manage their facilities while tracking asset lifecycles with real-time, actionable data. Ecotrak was founded by restaurant professionals for restaurant professionals.

ServiceNetwork™, which unifies and simplifies contract service for Authorizers and Service Providers, is called ServiceNetwork. A program to manage and onboard a provider network. It also allows you to view and track services in progress. An Authorizer will guide you through the process of receiving, servicing, reporting back, and setting up a workflow. A portal that allows consumers to request services, choose locations, schedule appointments, and track service status. Appointment scheduling and consumer engagement. Connection to the Service Provider network. Qualification of the provider and the location. Technician-led workflows. Adjudication and resolution. There are more than 2000+ walk-in service centers in North America and mail-in depots. The majority of these locations are owned by large and medium-sized retail brands. These service providers are already available on our platform and can be quickly onboarded. You can add additional partners through our provider portal, our application, or integrate through our service provider API.

SocialBugCRM enables businesses to maintain strong connections with their customers while enhancing operational efficiency. Our team is not only capable but also eager to tailor our CRM solution to meet your specific needs. The foundation of our CRM is designed for effortless integration with your website, allowing for the streamlined addition of new modules as required. Should you need a particular module that is not currently available, feel free to reach out, and we may be open to developing it for you. Moreover, SocialBugCRM can implement an interactive widget on your site, working in conjunction with your existing secure authentication methods. This facilitates a smooth single sign-on experience from your website to our CRM. For instance, in the case of affiliate party plan businesses, once users authenticate on your site, they can easily access the widget to log into the CRM and place party orders. Similarly, this can be beneficial for any membership-based website that aims to provide customers with a tailored portal reflecting your company's specific digital processes. By doing so, we enhance user experience and streamline interactions between your business and its clientele.

Onsite HQ offers digital inspection checklists designed for property managers, builders, and inspectors. We identified the drawbacks associated with traditional paper checklists during building inspections. Our innovative software empowers users to conduct inspections with a digital checklist that syncs data in real time, customizes checklists to fit company specifications, operates offline, and facilitates communication between users and management. This allows staff to perform inspections and audits more efficiently, with immediate data uploads available for review. By enabling your team to carry out inspections with greater consistency, you can ensure the accuracy of your data. Additionally, you can monitor inspection activities in real time and receive alerts if any scheduled inspections are missed or if issues arise. With comprehensive data and analytics, you gain a clear overview of all inspections and checks performed by your team, enabling you to quickly identify necessary action items and streamline your operational processes. Overall, this approach enhances productivity and improves the quality of inspections across the board.

Euladox ITAM provides comprehensive visibility and control over assets throughout their entire lifecycle, enabling organizations to lower expenses and maximize their return on investment. It serves as a Single Source of Truth through a centralized ITAM database, offering a robust enterprise application for IT operations that includes extensive IT Asset Management capabilities alongside a top-notch Incident Management module. Designed with modularity in mind, Euladox features automated discovery of all IT assets, an asset configuration management database (CMDB), software inventory, license management, warranty and AMC tracking, consumables management, and contracts management, as well as omni-channel incident management. IT infrastructure managers require precise information regarding the location, identity, and configuration of both hardware and software assets, making access to data on contracts, warranties, support agreements, and budgets essential. By implementing an automated IT Asset Management process, organizations can significantly diminish the labor and errors typically involved in meeting these critical requirements while enhancing overall efficiency. This streamlined approach not only aids in effective asset tracking but also supports strategic decision-making for future investments.

Cetaris Fixed Asset is specifically crafted to oversee, control, and enhance the upkeep of your facilities and assets effectively. Equip your team with essential tools that facilitate daily maintenance management. Maximize your return on investment through solutions that boost asset reliability, capture warranty opportunities, fortify data integrity, oversee energy usage, and refine labor and parts practices. Implement automated preventive maintenance scheduling to prolong the lifespan of your assets. Anticipate and avert asset failures, ensuring longer lifecycles and minimized downtime. Visualize key moments along your operational path to optimize processes in real-time. Utilize your preferred classification system to strengthen corporate decision-making strategies. Monitor asset warranty agreements and identify warrantable components and assets directly from work orders. Achieve comprehensive warranty reporting to assess the value of agreements and inform future strategic decisions. Additionally, consistently reviewing these metrics can lead to improved resource allocation and enhanced operational efficiency.

Enhance your business efficiency with our straightforward solution designed specifically for micro and small enterprises. Initially developed in 1999 to cater to the increasing demand for repair services, the SHOficina System has undergone continuous improvements over its 21 years, now standing at its sixth generation. This comprehensive tool allows you to manage essential components such as customer relations, inventory, accounts payable and receivable, contracts, equipment/vehicles, suppliers, and purchases—all within a single platform that consolidates vital information for optimal business operations. Our service order control module is robust, enabling effective management of rendered services, third-party services, and replacement parts, while also accommodating various warranty types, including internal, manufacturer, and extended warranties. Every service order—whether approved, completed, or still in progress—is meticulously archived in our system, providing you with a complete historical record linked to each piece of equipment or vehicle, as well as associated customers, thereby enhancing your operational oversight and customer service capabilities.

Zed-Service™, a world-class CRM software for customer service, offers intelligent reporting and an analytics dashboard. Zed-Service™, a service management software that is scalable, allows you to keep up with industry growth. Automate your operations and improve after-sales services. Handle field services and warranty management from one platform. Zed-Service™, is primarily for industries that require after-sales service or repair management. To improve profitability and brand image, processes like on-site service, walk-in service, and Return-to–Bench (RTB), can be streamlined easily.

The Strategy Overview is an automation platform designed for vCIOs and quarterly business reviews, created by managed service providers (MSPs) to enhance client strategic planning and facilitate digital transformation. It streamlines the quarterly business review process by automating tasks such as assessments, executive summaries, dashboards, roadmaps, budgets, and reporting on Office 365 and asset lifecycles, utilizing a modular template engine driven by the Arya AI agent. This comprehensive system connects with various PSA/RMM tools like ConnectWise, Autotask, Kaseya BMS, Syncro, and Halo PSA, as well as Office 365, allowing for the synchronization of essential company data like assets, user lists, tickets, warranties, and licensing information. Clients benefit from a customizable white-labeled portal that presents detailed insights into their strategy, health scores, and essential data points such as asset and user information, tickets, budgets, and roadmaps. Furthermore, the platform automatically refreshes warranty and asset data, which helps MSPs dramatically cut down on quarterly business review preparation time from several hours to mere minutes, while also standardizing processes, highlighting security and compliance insights, promoting proactive recommendations, and transforming assessments into strategic avenues for revenue growth. This innovative approach not only enhances efficiency but also empowers MSPs to deliver more value to their clients.

Warranty Wizard is a comprehensive platform designed for managed service providers (MSPs) that focuses on the management of IT assets and warranty lifecycles, providing detailed warranty reports for both desktops and servers at the click of a button. It effortlessly integrates with professional services automation (PSA) and remote monitoring and management (RMM) tools, allowing for automatic synchronization of asset information while generating branded PDF reports that emphasize both lifecycle management and sales. The platform includes customizable device rules to highlight hardware that is nearing the end of its life, along with a unified dashboard that offers a pipeline view for both workstations and servers, as well as sales insights that aid MSPs in pinpointing and prioritizing devices that need attention or replacement. Users can set it up in less than ten minutes, enabling clients to effectively evaluate the health of their assets and their procurement needs through visual audits and tailored replacement suggestions. Designed to rival ScalePad Lifecycle Manager, Warranty Wizard not only streamlines asset management but also fosters vendor integrations, enhancing proactive service delivery and creating new revenue prospects, all within a user-friendly, one-click reporting framework. This platform ultimately empowers MSPs by facilitating better decision-making through its intuitive features and comprehensive reporting capabilities.

360Globalnet's acclaimed no-code digital claims platform, 360SiteView, empowers insurers to seamlessly manage and automate the complete claims journey from the First Notice of Loss (FNOL) to the final settlement. This comprehensive digital solution enables customers to submit and track their claims through an intuitive, incident-specific template available on a website, app, or via a contact center. By leveraging video, images, and documents, the platform optimizes the claims process, which leads to reduced lifecycle times and improved customer satisfaction. A fully automated customer portal ensures that clients receive updates on their claim status without needing to remember extra logins or passwords. With nearly complete configurability, 360SiteView allows operational teams to create and implement digital workflows without requiring technical skills. It accommodates a diverse range of claim types, including but not limited to motor, property, casualty, travel, pet, warranty, commercial, engineering, aviation, and marine, making it a versatile solution for insurers. Furthermore, its user-friendly design and adaptability mean that it can evolve with the changing needs of the insurance industry.

Manufacturers are now embracing the new normal and need to integrate Service Life-cycle Management into their Digital Transformation Journey. The biggest SLM challenge today is to deliver exceptional customer experiences while driving high revenue. Organisations need real-time data that is connected and actionable. This data will help them break down data silos in the service industry and make data-driven decisions to improve service operations. Tavant's service life-cycle solution, powered by AI and advanced analytics is a closed loop innovation that allows organizations to provide a seamless and connected aftermarket experience. This includes customer service, service requests and parts planning, service agreements, field service and service execution, warranty management and remote monitoring, as well as IoT capabilities.

Punchlist Manager offers a streamlined solution for both residential and commercial builders to effectively oversee their construction warranty departments, leading to enhanced satisfaction for homeowners, trade partners, and field technicians alike. This user-friendly quality assurance software facilitates smoother warranty and service processes, allowing for the automation of inspection tasks and the management of homes currently under warranty. With comprehensive dashboards, users can gain complete insight into their Service and Warranty Department, effortlessly monitoring new homeowner requests, vendor updates, pending tasks, and properties under warranty at a glance. The system also provides the capability to meticulously track the status of every list or item. Additionally, the list management interface enables users to make updates to all open lists and items from a single location while still granting access to crucial home-related information, ensuring efficient organization and oversight throughout the warranty process. This innovative approach not only saves time but also enhances communication among all parties involved.

Manufacturers globally utilize Infor LN™ in both cloud and on-premises settings to achieve the visibility necessary for swiftly addressing the demands of customers, suppliers, and regulations, all without needing software modifications. By recognizing trends, you can derive actionable insights from your data, enhancing decision-making processes. Streamline your supply chains comprehensively, covering aspects from planning and procurement to orchestration and fulfillment. You can add fields, tables, and new business logic to both screens and reports without altering the original source code. Manage all stages, including quoting, design, sourcing, production, delivery, and after-sales service efficiently. Enhance productivity, reduce waste, and simplify reporting through automated monitoring systems, alerts, and user-friendly dashboards. Additionally, oversee warranties and maintenance, repair, and overhaul (MRO) tasks using the same software platform that facilitates product sales, configuration, and manufacturing. This integrated approach allows for maintaining cybersecurity, ensuring regulatory compliance, and automating production processes seamlessly, ultimately leading to improved operational effectiveness.

The Plex Quality Management System (QMS) enables both process and discrete manufacturers to adhere to stringent industry standards and customer requirements through an integrated digital record-keeping system. By facilitating consistent and reliable quality assurance via in-line quality measures, transparent reporting, and straightforward audit tracking, it ensures that manufacturers can maintain compliance effortlessly. With real-time access to quality documentation available digitally throughout the organization, businesses can effectively meet regulatory demands while fostering operational efficiency. Enhanced delivery performance, improved supplier relationships, and greater customer satisfaction contribute to sustained growth in both new and repeat business. By embedding quality management into everyday workflows and processes, the risk of quality-related losses, warranty claims, or product recalls is significantly minimized, ultimately enhancing brand image and customer loyalty. Furthermore, Plex enables the creation of detailed process control plans that include specific inspection protocols and digital checklists, streamlining quality oversight across various operational areas. This comprehensive approach to quality management not only safeguards compliance but also drives continuous improvement and innovation within the manufacturing sector.

Our integrated visitor entry system, crafted for educational environments yet applicable to various businesses, enables precise tracking of individuals present in your facility at any given moment. InVentry accelerates the sign-in process, ensures the security of identity information, and instills confidence in your staff that the sign-in application effectively maintains the safety and accountability of students or employees. The warranties for our visitor sign-in management system are unparalleled within the industry, standing out against any other sign-in software providers. These warranties extend to all our hardware and software, supported by a warranty service level agreement (SLA). For the primary InVentry screen, including fixings, we offer onsite repairs and replacements under warranty. For additional components, such as scanners and printers, we facilitate a hassle-free return process at no cost for repairs or replacements. This comprehensive approach guarantees peace of mind for all users, ensuring that functionality is maintained seamlessly.

RetJet offers an automated solution for managing returns and complaints in online stores, designed to save time and enhance efficiency. The platform allows customers to easily fill out return forms, while store staff can manage these returns seamlessly through the platform’s powerful tools. By digitalizing the return process, RetJet eliminates the use of paper forms, streamlining the workflow and providing valuable insights through detailed return reports. This automation not only reduces manual labor but also builds customer trust by ensuring a fast, straightforward returns experience. The platform helps businesses improve customer satisfaction while freeing up resources to focus on other important aspects of their operations.

Mize Field Service Management software allows manufacturers and their service network partners optimize service delivery, increase technician utilization and grow service profits. Mize FSM improves product uptime by ensuring the right technicians are available with the right knowledge and the right parts to be used at the point of service. Service contracts, maintenance agreements and parts & accessories can help companies generate more revenue. Only end-to-end Field Service Management solution that connects with customers, mobilizes Service Technicians, and manages all service processes. Mize FSM optimizes Inspections and Knowledge, Warranty, Service Contracts. Parts.

IFS Field Service Management (FSM) stands out as a leading solution tailored for field service operations in large organizations. It encompasses a wide array of features designed to enhance resource optimization throughout the entire service lifecycle. Key offerings include a contact center, management of contracts and warranties, knowledge and project oversight, as well as improved planning and scheduling capabilities. Additionally, it boasts mobile functionality, portals for customers and partners, billing systems, inventory management for service parts, and processes for returns and repairs, ensuring comprehensive support for all service needs. Such a robust framework facilitates not only efficiency but also a heightened level of service delivery.

Companies with outstanding aftersales management will find the interactive parts catalogs a valuable tool. Components Engine allows you to publish your catalogs online, offline, or in PDF. The 3D parts catalogue is the future of spare parts management. Components Engine makes it easy to create interactive, intuitive 3D parts catalogues. Components Engine Claims, the new feature that allows you to manage warranty claims completely within the online parts catalog, is called Components Engine Claims. It allows you to have a seamless and clear process that improves your efficiency and customer satisfaction. Components Engine uses its vast experience to create interactive parts catalogues and in PDF web portals to handle aftersales service and web solutions to store technical documentation online.

Streamlined Contract Management. A secure and unified hub for all your contractual agreements. Mitigate risks, automate workflows, and enhance your profitability with ease. You can incorporate custom fields tailored to the unique needs of your organization, allowing for different specifications for each contract type. Custom fields can be precisely positioned as needed, while existing fields can be modified, eliminated, or made compulsory. The final outcome will accurately reflect your organization's specific processes and language. You can also generate "to-do" lists linked to your contracts, with a dedicated tab that consolidates all tasks in one location. This functionality is beneficial for managing to-dos related to your team or suppliers, particularly for maintenance and warranty agreements. Furthermore, when it comes time for renewal, you can effortlessly review the history of activities associated with each specific contract. This comprehensive approach not only simplifies management but also ensures that all pertinent information is readily available for decision-making.

Acviss stands out as a premier company specializing in brand protection and anti-counterfeiting measures, successfully safeguarding more than 400 million products and representing over 80 brands on a global scale. With a comprehensive approach, Acviss protects your supply chain from counterfeit and fraudulent goods across various platforms, both online and offline! The innovative end-to-end system facilitates the production of distinctive labels, ensuring products are both non-replicable and resistant to tampering. Customers can authenticate their products and track them throughout the supply chain using our user-friendly mobile tracking solution. Our advanced AI and machine learning technologies analyze the digital space to identify and eliminate counterfeit listings, advertisements, and offers that violate brand intellectual property rights. Additionally, our loyalty program allows brands to connect with and reward their customers for their ongoing support. By offering immediate insights into customer interactions, brands can cultivate strong relationships with their audience, enhancing engagement and loyalty. Our Product Offerings * Certify With unique, non-cloneable security codes, we empower your customers with the confidence they need to trust their purchases while ensuring brands maintain their integrity.

Mentaya serves as a platform that simplifies the reimbursement process for therapy services rendered out-of-network, enhancing convenience for both therapists and clients. It features an automated claim submission service that manages the entire reimbursement cycle, thereby removing the burden of paperwork and follow-ups from therapists. As a result, therapists can dedicate more time to patient care instead of administrative duties. Moreover, it includes an instant benefits checker that allows therapists to swiftly assess a client's out-of-network benefits and estimate possible reimbursements. Flexible billing options are also provided, enabling therapists to either charge clients directly through the platform or utilize it solely for submitting claims. Overall, Mentaya effectively reduces the hassle associated with obtaining reimbursements for therapy sessions, enabling clients to automate the submission of their claims to insurance providers and lessening the complexity and time involved in traditional processes. This innovation ultimately fosters a more efficient and user-friendly experience for all parties involved.

Service-oriented companies often suffer from disorganized and inefficient issue diagnostics, leading to unnecessary technician visits, excessive returns of parts, and a significant occurrence of "no fault found." The PTC Service Knowledge and Diagnostics solution offers a sophisticated approach with connected interactive diagnostics that not only automates the identification of issues but also facilitates remote diagnostics for smart, connected products (SCP) through an advanced knowledge base system. Stay informed about the latest developments from PTC and discover the innovative releases and future vision of Service Knowledge and Diagnostics (SKD). By implementing PTC's solutions, the automotive sector has seen a notable increase in service call and dispatch avoidance, exceeding 20 percent. Moreover, resolution times have improved dramatically, with reductions ranging from 20 to 75 percent, while enabling the instant sharing of innovative solutions. Additionally, diagnostic steps per call have been decreased by 40 percent, leading to lower service and warranty costs and significantly enhancing equipment uptime. These advancements underscore the transformative impact of employing PTC's diagnostic tools in service delivery.

HOS247 ELD presents an all-encompassing solution aimed at facilitating compliance with FMCSA regulations, enhancing fleet management, and boosting operational productivity. The system automatically tracks hours of service (HOS) and monitors vehicle locations through real-time GPS, while also offering automated calculations for IFTA mileage. It includes electronic DVIRs, vehicle diagnostics, and maintenance alerts, which help to avert expensive breakdowns. Furthermore, HOS247 keeps an eye on idle times to help minimize fuel usage and lower operational expenses. The platform boasts a user-friendly interface compatible with both iOS and Android devices, allowing drivers to easily record hours and review reports. With adaptable subscription options, no binding contracts, and a two-week trial period, HOS247 is designed to cater to fleets of various sizes. In addition, the hardware is backed by a one-year warranty, ensuring both reliability and optimal performance. Support is available in multiple languages including English, Spanish, Polish, and Russian, providing assistance every day of the week to ensure seamless operations. This comprehensive approach makes HOS247 an attractive choice for fleet managers looking to streamline their processes.

Allocate assets to custodians, staff, locations, branches, projects, departments, and cost centers in order to ensure responsibility and accountability. Implement integrated regulatory compliance that creates a centralized data source for finance, utilizing historical information to reinforce established policies. Oversee repair requests to minimize downtime and ensure that equipment is operational again as quickly as possible. By keeping equipment under warranty, you can extend its lifespan and avoid unnecessary costs. Stay proactive as service contracts approach their expiration dates by ensuring timely renewals are prompted with reminders. An updated asset register can lead to lower premiums and simplifies the claims process by providing necessary proof when needed. Enhance control over your fixed assets through precise financial documentation to not only meet but exceed audit requirements. The help desk is committed to providing timely support and swift resolution of issues by clearly defining and publicizing their guaranteed service levels. Additionally, attach relevant documentation such as photographs, manuals, invoices, purchase details, warranty information, or service cards to each equipment record for comprehensive tracking. This thorough documentation ensures that all asset-related information is readily accessible and organized.

Fleetrock enhances the efficiency of fleet operations, eases compliance burdens, and elevates customer service standards. With real-time tracking of vehicles and maintenance, alongside performance analytics, it offers profound visibility into the workings of your fleet. You can effortlessly organize and oversee vehicle information, assign user roles and permissions, monitor the lifecycle of assets, and boost operational uptime. Additionally, you can manage repair records, plan maintenance schedules, address issues, oversee warranties, and cut down on expenses. By analyzing vehicle and repair data, you can discover valuable insights into trends related to fleet operations and maintenance. This empowers you with a strategic edge, allowing you to choose the ideal service provider for each repair at the most competitive price. Our dedicated team of ASE certified repair experts and coordinators oversees the entire repair process, ensuring a seamless experience. Moreover, our dashboards, key performance indicators, and notifications keep you informed about critical occurrences, unlocking even deeper insights into your fleet's performance. Thus, Fleetrock not only streamlines your operations but also positions your fleet for future success.