Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Engineered specifically for equipment dealers rather than repurposed from the automotive industry, most DMS solutions in Australia have their origins in car dealerships. In contrast, MDMS is meticulously crafted to reflect the actual processes involved in selling and servicing equipment: it offers configured quotes that provide real-time margin visibility, dealer-configured build orders that pause tasks until all necessary parts are available, hour-meter-driven service management, and a comprehensive asset passport that tracks every purchase order, build, service job, rental agreement, warranty claim, and meter reading for the entire lifespan of each unit.
This all-in-one platform encompasses the complete dealer lifecycle. It features a visual sales pipeline that clearly delineates each stage (Discovery → Won/Lost), a CPQ system with historical version tracking and public tokenized customer acceptance, serialized unit inventory with pre-delivery inspections, rapid parts searching with backorder capabilities and fitment queries, as well as efficient workshop scheduling and job costing. Additionally, it covers rental transactions, purchasing processes supported by a three-way match, supplier payment runs through ABA file exports, customer statements, and real-time profit and loss tracking based on invoice and payment information. The seamless integration of these features ensures that equipment dealers can operate more efficiently and effectively.
Description
PTC Warranty is an advanced warranty management solution that streamlines and automates the management of warranty claims, supplier recovery, and parts ordering. Designed for businesses in industries like automotive, manufacturing, and consumer electronics, the platform helps reduce warranty costs, minimize revenue leakage, and enhance operational efficiency. PTC Warranty offers powerful analytics and reporting tools to provide insights into warranty trends, helping businesses make data-driven decisions to improve service delivery. With capabilities such as automated claim validation, improved product returns processes, and seamless integration with enterprise systems, it enhances both the customer experience and the company's bottom line. The solution also helps businesses recover warranty costs more efficiently, making it a key tool in boosting profitability and service quality.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Xero
No
Pricing Details
$59/month
Price per module
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Modern DMS
Founded
2024
Country
Australia
Website
moderndms.com.au
Vendor Details
Company Name
PTC
Founded
1985
Country
United States
Website
www.ptc.com/en/products/ptc-warranty
Product Features
Dealership Management
Accounting
Yes
Auto Dealerships
Yes
Collections Management
Yes
Contact Database
Yes
Customer Database
Yes
Document Management
Yes
Equipment Dealerships
Yes
F&I Management
Yes
Financing Management
Yes
Form Printing
Yes
Lease Management
Yes
Marine Dealerships
Yes
Online Inventory
Yes
Parts Management
Yes
Powersports Dealerships
Yes
RV Dealerships
Yes
Service Department
Yes
Trailer Dealerships
Yes
Used Car Dealerships
Yes
Website Integration
Yes
Product Features
Warranty Management
Contract Management
No
Eligibility Verification
No
For Field Service
No
For General Contractors
No
For Manufacturers
No
Parts Management
No
Policy Management
No
Product Registration
No
Repair Management
No
Returns Management
No
Service Management
No
Warranty Tracking
No