Universal Knowledge by KPSOL is a SaaS Knowledge Management System that helps organizations capture, manage, and share trusted knowledge from a single source of truth.
It combines powerful enterprise search, intuitive content authoring, collaborative workflows, and analytics to ensure employees and customer-facing teams can quickly find accurate, up-to-date information.
In the age of AI, Knowledge Management is more important than ever. AI is only as effective as the quality of the knowledge it can access. Universal Knowledge provides the trusted, governed content needed to power reliable AI search, assistants and automation while reducing misinformation and improving compliance.
Available as a standalone platform or integrated via comprehensive APIs, Universal Knowledge improves productivity, enhances customer experiences, and reduces operational costs.
SaaS deployments are in the region customers choose, to maintain data sovereignty.
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Pylon is an All-in-one B2B Support Platform for modern B2B businesses.
We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management.
Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues.
If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
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NanoNotion
Introducing a groundbreaking solution, this Azure SaaS application harnesses the power of Azure AD, Azure SQL, and Microsoft Graph, along with a set of robust APIs and App Services. It optimally utilizes Azure's infrastructure and scalability for enhanced performance. The Azure Tenant Management feature enables users to easily configure their preferences, while portal administrators can oversee permissions across the entire organization. This integration supports Azure AD and Office 365 users and groups, streamlining role-based access. By leveraging Azure's cloud capabilities, it lowers the barriers to adoption significantly. Furthermore, NanoNotion enriches your investments in Microsoft Office and Office 365 applications and services by allowing the creation of Notions from various document formats, such as Word, PowerPoint, and Excel. Users can effortlessly incorporate links that direct to resources on OneDrive for Business and SharePoint. Additionally, Microsoft Teams facilitates the sharing of Notions, promoting the exchange of valuable knowledge within teams. Once this knowledge is recognized as valuable, Teams can be utilized to transform it into innovative products and services, thus driving business growth. Ultimately, this seamless integration enhances collaboration and maximizes the utility of existing Microsoft tools.
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HelpSite
Hosted knowledge base software for creating a private or public knowledge base.
You can create a great support center. In minutes, you can create a beautiful FAQ and help site. Your users deserve it.
HelpSite offers you...
Support site with FAQs and knowledge base.
It's mobile-friendly, beautiful, and searchable so customers can quickly find the answers they need.
Smart contact form that automatically suggests articles as the user types.
Users receive their questions faster and support agents are able to save time.
An admin interface that is super easy to use to create knowledge base articles quickly and easily.
Your help site can be filled with helpful information and answers to common questions. Our hosted knowledge base software handles all the rest.
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