NEMT Platform Description

**NEMT Platform** is an AI-powered, all-in-one solution for Non-Emergency Medical Transportation (NEMT) providers, brokers, and healthcare organisations. It integrates scheduling, dispatch, routing, billing, compliance, and communication into a single platform, streamlining operations and reducing manual efforts across the board.

The **Provider Panel** helps dispatchers manage trips, track vehicles, and oversee driver performance. The **Broker Panel** facilitates trip distribution, status updates, and performance monitoring, enabling smooth coordination with transportation providers. The **Corporate Panel** supports multi-location management, detailed analytics, and reporting.

The **NEMT Max Driver App** provides real-time updates, efficient navigation, and seamless communication between drivers and dispatchers, ensuring timely and informed trip execution.

**OLIVIA**, the AI Receptionist, automates communication tasks like answering calls, booking rides, providing status updates, and handling cancellations, reducing the burden on human staff.

AI-powered **route optimization** and **dispatching** suggest the most efficient routes, helping drivers save time and fuel while improving on-time performance. Automated billing, including EDI and CMS-1500, reduces errors and speeds up payments.

The platform integrates with leading brokers like Modivcare, MTM, and Call the Car, enabling automatic trip imports, live syncing, and smooth billing. With secure infrastructure, compliance support, and comprehensive analytics, NEMT Platform enhances operational efficiency and scalability, helping providers and brokers deliver reliable, cost-effective transportation.

NEMT Platform Alternatives
RouteGenie Reviews
RouteGenie
(48 Ratings)
Everything you need in your NEMT program. RouteGenie reduces your costs by creating the most efficient schedule every day based on your vehicles' capacity. RouteGenie customers experience a 10%-20% reduction in vehicle miles and vehicles on the road. Every day brings new trip changes: no shows, driver calls offs, vehicle breakdowns, and new trips. DispatchGenie automatically adjusts in real time, making dispatching decisions and even mutiloading trips. Transportation providers can source trips from many different sources. It is crucial to bring all these information together in one place. ImportGenie provides best-in-class real-time integrations that allow information to flow seamlessly into your systems. BillingGenie makes it easy to generate all your billing, which helps you to maintain your business' financial health. This includes broker billing and CMS 1500 forms.
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NovusMED Reviews
NovusMED
(1 Rating)
The ecosystem of NovusMED includes a call center, administrative applications, driver applications, client/clinic booking apps, and more. NovusMED is a platform of choice for medical transportation services. It includes configurations for brokerages, providers, seniors, community and home health programs. Manage calls and patient data accurately. Monitor performance in real-time and adjust capacity to meet changing service demand. Manage will calls in real-time, as well as confirmation calls and recurring trips/standing order. Improved mileage calculators and cost calculators for managing multiple contractors, funding sources, multiple providers, and volunteer drivers programs. Credential management for drivers and vehicles. Manage subcontractor outsourcers with provider mobile, bidders for trips, and trip offers. You can see the nearest vehicle and make immediate bookings.
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TripMaster Reviews
TripMaster
(112 Ratings)
Industry-leading NEMT & Paratransit Scheduling & Distribution Software. TripMaster offers cost-effective, efficient paratransit management software, including demand-response and NEMT. Supporting paratransit and NEMT operations using user-friendly solutions TripMaster was founded by its customers. It's a full-service transit solution that includes modules for: Automated Scheduling, Powerful custom Reporting, Integrated Voice Response, Mobile Solutions and an automated vehicle locator. CTS Software provides complete auditing support, cost control, manpower, vehicle resource management and route management. It also offers statistical reporting, computer-assisted schedule, electronic billing and many other features. We offer a 90-day money-back guarantee. After a live demonstration of TripMaster, we will set up your database and work closely with you to train your staff.
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Bambi Reviews
Bambi
(23 Ratings)
Bambi is an innovative dispatch and scheduling solution designed specifically for non-emergency medical transportation (NEMT) companies, enhancing real-time communication between dispatchers and drivers to optimize routes and manage riders effectively. This platform is often referred to as the NEMT One Click Wonder; with the simple press of the "Run Bambi Run" button, users can effortlessly optimize all their scheduling and dispatch tasks. With Bambi, whether assigning a single trip or a thousand, the software's advanced AI algorithms evaluate NEMT trips and provide the best possible trip assignments and re-assignments for your fleet, eliminating the need for cumbersome manual processes and the confusion of determining trip assignments. By minimizing headaches and maximizing revenue, NEMT operators appreciate how Bambi boosts profits with a user-friendly interface and seamless onboarding experience. Additionally, Bambi simplifies the lives of NEMT dispatchers and drivers by enhancing communication, providing accurate arrival times for better journey records, offering route analysis features, and improving overall trip performance, creating a more efficient transportation experience. Ultimately, Bambi represents a significant advancement in NEMT logistics, ensuring smoother operations and happier stakeholders.
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Pricing

Pricing Starts At:
$74.99 per month
Pricing Information:
Month-to-Month Rolling Contract
Choose a plan that suits your needs—no long-term contracts, no hidden fees.

Freedom Plan
The Freedom Plan is ideal for smaller providers or those just starting out. It includes full access to the NEMT dispatch software, an admin mobile app, private pay, facility, and corporate portals. Support is available through email during business hours. You also get unlimited drivers and vehicles, with optional add-ons like driver tracking links for members and trip confirmations.

Corporate Plan
The Corporate Plan is designed for growing or high-volume NEMT providers. It includes everything from the Freedom Plan, plus advanced features like comprehensive broker billing support, full claim and billing audits for accuracy, and CMS-1500 and EDI 837 file billing for efficient processing. The plan also includes unlimited training sessions, pre-emptive calls to reduce no-shows, a dedicated account manager, priority support, AI camera integration for driver behavior (excluding hardware costs), auto-scheduling, and route optimization.

Key Benefits
There are no long-term contracts with either plan, just flexible month-to-month billing. Both plans offer unlimited drivers and vehicles, and you get free email and chat support. Corporate plan users benefit from priority support and additional features like AI-driven route optimization and extensive billing capabilities.

FAQ
Do I need a contract? No, we offer month-to-month billing with no long-term commitment.
Is there a limit on the number of drivers or vehicles? No, both plans allow unlimited drivers and vehicles.
Can I track my drivers in real time? Yes, real-time driver tracking is available as an add-on.
What’s the difference between the plans? The Corporate Plan offers advanced features for larger operations, including more comprehensive billing support, training, and priority customer service.
Free Trial:
Yes

Integrations

API:
Yes, NEMT Platform has an API
View Integrations

Reviews - 3 Verified Reviews

Total
ease
features
design
support
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Company Details

Company:
Yamsol LLC
Year Founded:
2018
Headquarters:
United States
Website:
nemtplatform.com
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Media

Play Video NEMT MAX APP (Driver App) NEMT MAX APP (Dispatch App) NEMT Provider Panel NEMT Corporate Panel NEMT Member Tracking
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Product Details

Platforms
Web-Based
iPhone App
iPad App
Android App
Types of Training
Training Docs
Live Training (Online)
Training Videos
Customer Support
Business Hours
Live Rep (24/7)
Online Support

NEMT Platform Features and Options

NEMT Software

Automated Scheduling
Billing and Invoicing
Client Notifications
Computer Aided Dispatch
Customer Database
Fuel Management
Import / Export Data
In-Vehicle Hardware
Mileage Tracking
Online Booking
Order Management
Reporting
Routing
Scheduling
Vehicle Tracking

NEMT Platform Lists

NEMT Platform User Reviews

Write a Review
  • Name: Muhammad B.
    Job Title: Information Security Engineer
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    High Performance NEMT Management

    Date: May 10 2024

    Summary: Provides everything needed to efficiently manage and expand NEMT services. Features are easy to use and the design is user-friendly. The prices are also every reasonable.

    Positive: High uptime, robust functionality, and responsive customer support make it a reliable choice for managing NEMT operations.

    Negative: Limited integration options compared to other platforms.

    Read More...
  • Name: Adam W.
    Job Title: Administrator
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Streamlined Dispatch Excellence

    Date: Apr 30 2024

    Summary: This software consistently delivers reliability and efficiency, improving our dispatch operations significantly.

    Positive: Quick dispatch times and exceptional interface ease simplify coordination. Comprehensive Reporting Features.

    Negative: Regular updates require downtime, ensuring the system stays cutting-edge.

    Read More...
  • Name: Syed R.
    Job Title: Owner
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    A Convenient & Reliable software

    Edited: Oct 11 2021

    Summary: This software is well maintained and backed up with ready tutorials that explains its usage from introduction to its further extensions. All that what I expected to have a better control over my business in Northern Virginia is available in this application.

    Positive: A comprehensive, brief and user friendly dispatch software for fast and effective transport business for a conventional cab or NEMT services end users. Flexible to be used (with same one time sign up) on desktop, tablets and smart phones and all make and models. Maintains a constant update for confident and reliable reports and returns. Equipped with gadgets required by the business owners to meet their extensive needs as a complete value added product all in one.

    Negative: An introduction is required in surge scenarios for drivers payment system.

    Read More...
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