Average Ratings 3 Ratings

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

**NEMT Platform** is an AI-powered, all-in-one solution for Non-Emergency Medical Transportation (NEMT) providers, brokers, and healthcare organisations. It integrates scheduling, dispatch, routing, billing, compliance, and communication into a single platform, streamlining operations and reducing manual efforts across the board. The **Provider Panel** helps dispatchers manage trips, track vehicles, and oversee driver performance. The **Broker Panel** facilitates trip distribution, status updates, and performance monitoring, enabling smooth coordination with transportation providers. The **Corporate Panel** supports multi-location management, detailed analytics, and reporting. The **NEMT Max Driver App** provides real-time updates, efficient navigation, and seamless communication between drivers and dispatchers, ensuring timely and informed trip execution. **OLIVIA**, the AI Receptionist, automates communication tasks like answering calls, booking rides, providing status updates, and handling cancellations, reducing the burden on human staff. AI-powered **route optimization** and **dispatching** suggest the most efficient routes, helping drivers save time and fuel while improving on-time performance. Automated billing, including EDI and CMS-1500, reduces errors and speeds up payments. The platform integrates with leading brokers like Modivcare, MTM, and Call the Car, enabling automatic trip imports, live syncing, and smooth billing. With secure infrastructure, compliance support, and comprehensive analytics, NEMT Platform enhances operational efficiency and scalability, helping providers and brokers deliver reliable, cost-effective transportation.

Description

ZeitRide is an innovative NEMT software platform designed specifically for contemporary fleets, integrating all aspects of dispatch, scheduling, routing, billing, and driver applications into a single solution with no hidden fees, add-ons, or long-term commitments. The AI-driven engine enhances efficiency by optimizing stop sequences, reducing unnecessary travel, and automatically aligning vehicle capabilities with the requirements of members. Dispatchers benefit from a dynamic interface featuring real-time GPS tracking, quick trip reassignments, and the ability to create on-the-fly trips in mere moments. Meanwhile, drivers enjoy a native app available on both iOS and Android, equipped with offline GPS functionality, electronic signatures, and turn-by-turn navigation assistance. ZeitRide seamlessly interfaces with platforms such as MTM Link, CTS, and CareNest, ensuring that brokered trips are automatically managed. The platform also consolidates billing, payroll, and remittance reconciliation into one location and adheres to HIPAA regulations, is Medicaid-ready, and carries SOC 2 Type II certification. At a competitive rate of $49 per vehicle per month, all features are included, and users can expect their first route to be operational within just one day, making it a comprehensive solution for transportation needs. The commitment to efficiency and user-friendliness sets ZeitRide apart in the NEMT software landscape.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Google Maps Yes 
Twilio Yes 

Integrations

Google Maps No 
Twilio No 

Pricing Details

$74.99 per month
Month-to-Month Rolling Contract
Choose a plan that suits your needs—no long-term contracts, no hidden fees.

Freedom Plan
The Freedom Plan is ideal for smaller providers or those just starting out. It includes full access to the NEMT dispatch software, an admin mobile app, private pay, facility, and corporate portals. Support is available through email during business hours. You also get unlimited drivers and vehicles, with optional add-ons like driver tracking links for members and trip confirmations.

Corporate Plan
The Corporate Plan is designed for growing or high-volume NEMT providers. It includes everything from the Freedom Plan, plus advanced features like comprehensive broker billing support, full claim and billing audits for accuracy, and CMS-1500 and EDI 837 file billing for efficient processing. The plan also includes unlimited training sessions, pre-emptive calls to reduce no-shows, a dedicated account manager, priority support, AI camera integration for driver behavior (excluding hardware costs), auto-scheduling, and route optimization.

Key Benefits
There are no long-term contracts with either plan, just flexible month-to-month billing. Both plans offer unlimited drivers and vehicles, and you get free email and chat support. Corporate plan users benefit from priority support and additional features like AI-driven route optimization and extensive billing capabilities.

FAQ
Do I need a contract? No, we offer month-to-month billing with no long-term commitment.
Is there a limit on the number of drivers or vehicles? No, both plans allow unlimited drivers and vehicles.
Can I track my drivers in real time? Yes, real-time driver tracking is available as an add-on.
What’s the difference between the plans? The Corporate Plan offers advanced features for larger operations, including more comprehensive billing support, training, and priority customer service.
Free Trial Yes 
Free Version No 

Pricing Details

$49/vehicle/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Yamsol LLC

Founded

2018

Country

United States

Website

nemtplatform.com

Vendor Details

Company Name

ZeitRide

Country

United States

Website

www.zeitride.com

Product Features

NEMT

Automated Scheduling Yes 
Billing and Invoicing Yes 
Client Notifications Yes 
Computer Aided Dispatch Yes 
Customer Database Yes 
Fuel Management No 
Import / Export Data Yes 
In-Vehicle Hardware No 
Mileage Tracking Yes 
Online Booking Yes 
Order Management Yes 
Reporting Yes 
Routing Yes 
Scheduling Yes 
Vehicle Tracking Yes 

Product Features

NEMT

Automated Scheduling No 
Billing and Invoicing No 
Client Notifications No 
Computer Aided Dispatch No 
Customer Database No 
Fuel Management No 
Import / Export Data No 
In-Vehicle Hardware No 
Mileage Tracking No 
Online Booking No 
Order Management No 
Reporting No 
Routing No 
Scheduling No 
Vehicle Tracking No 

Alternatives

Alternatives

NEMT Platform Reviews

NEMT Platform

Yamsol LLC