Manage1to1 Description
Manage1to1 is a cloud-hosted solution for K-12 that allows you to manage the data generated by your 1:1 deployment. Help Desk, Asset Management and User Management, Incident Tracking and a full Billing Suite let you see where your deployment is and what the costs are. You can get a complete view of your deployment with reporting, invoicing, and detailed statistics.
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Easy to use, award-winning Help Desk software for service teams that need to do more with less. Simplisys Service Desk provides flexible solutions for support teams of any size.
- Manage multiple data channels with one interface
Roles-based access to tickets
- Email integration that creates and acknowledges tickets automatically.
- Features rich reporting tool and dynamic dashboards.
- Roles based Customer Portal
- Simple to use business rules and workflows to drive automated processes.
- API's for integration with third party software.
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Pricing
Pricing Starts At:
$1000/year
Pricing Information:
Pricing is done on a tier-level and per-student based on the number of students being managed. Data retention is indefinite and you are only charged for Active students. Staff, rooms, and other users are free!
Free Trial:
Yes
Company Details
Company:
Overwatch Data Services
Year Founded:
2011
Headquarters:
Michigan, United States
Website:
www.manage1to1.com
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Product Details
Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Customer Support
Business Hours
Online Support
Manage1to1 Features and Options
IT Asset Management Software
Asset Tracking
Audit Management
Contract/License Management
Cost Tracking
Depreciation Management
Inventory Management
Maintenance Management
Supplier Management
Help Desk Software
Alerts / Escalation
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Multi-Channel Communication
Network Monitoring
Service Level Agreement (SLA) Management
Ticket Management
Billing and Invoicing Software
Billing Portal
Contact Database
Customer Portal
Customizable Invoices
Dunning Management
Invoice History
Mobile Payments
Online Invoicing
Online Payments
Payment Processing
Mobile Device Management (MDM) Software
Data Management
Deployment Management
Inventory Management
Maintenance Utilities
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