N-able N‑central Description

Join thousands of IT professionals and MSPs who use N-able™ Ncentral® remotely to monitor and manage complex networks and devices.

These are the key features:

* Monitor almost all devices, including Windows, Linux, and macOS
* Get complete visibility across your network and cloud services without the use of additional network monitoring software
* Automated patch management policies can be created to ensure that devices are always up-to-date
* Automate your workflow with drag and drop scripting in automation manager. No need to write code!
* Remote support across platforms and devices with the integrated Take Control feature
* Use N-able MSP manager to manage tickets and billing.
* Secure your data with integrated backup, EDR and AV.
* Available on-premises and hosted cloud solutions to suit your business needs

Pricing

Free Trial:
Yes

Integrations

Reviews - 7 Verified Reviews

Total
ease
features
design
support

Company Details

Company:
N-able
Year Founded:
2014
Headquarters:
United States
Website:
www.n-able.com/products/n-central-rmm
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Product Details

Platforms
Web-Based
Windows
Mac
iPhone App
iPad App
Android App
On-Premises
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Customer Support
Live Rep (24/7)

N-able N‑central Features and Options

IT Management Software

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Network Monitoring Software

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

IT Asset Management Software

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Supplier Management

MSP Software

Backup Management
Billing & Invoicing
Dashboard
Help Desk
Issue Management
Patch Management
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Mobile Device Management (MDM) Software

Automatic Device Recognition
Data Management
Deployment Management
Inventory Management
Maintenance Utilities
Remote Update / Installation
Software Management
Synchronization Management
Wireless Network Support

IT Service Software

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

N-able N‑central User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: Senior Consultant
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User, Deployment
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Ideal tool for Remote Monitoring

    Edited: Nov 05 2020

    Summary: In my overall experience, I got limitless and precise monitoring of multiple business points. The deployment was moderate not so easy not so simple. In my limited function usage, I got extreme monitoring experience.

    Positive: Solarwinds N central is an ideal tool for remote security and network monitoring. Its control and ease of monitoring make you feel you are monitoring at the office. On a broader scale, it helps you in security, backup, performance tracking and helpdesk monitoring.

    Negative: In my limited function usage, I got a positive response. No cons experienced.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Solution Architect ( IT )
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User, Deployment
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    IT management and monitoring " We all need "

    Date: Aug 27 2020

    Summary: One of the useful features I love about SolarWinds N-Central is its easy remote security monitoring facility. Each and every function it offers are really very useful for me. Its installation and system configuration hardly take an hour to setup for me.

    Positive: I like how its UX is designed. This tool is versatile as well as powerful to make remote security monitoring responsive and functional. The installation process was fun for me. It gives every bit of data to monitor.

    Negative: Reporting should have more information to study.

    Read More...
  • Name: Kunal R.
    Job Title: Manager
    Length of product use: Less than 6 months
    Used How Often?: Monthly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Remote Automation Tool

    Edited: Jul 05 2020

    Summary: SolarWinds N-central offers to manage issues remotely. It's a very easy and useful app to run commands remotely. It tells me the status of systems and provides complete acknowledgment of issues running.

    Positive: It's a very easy and effective app. App is available on multiplatform gives ease to access. It gives you remote control features to manages issues from anywhere. Current system scripts that can also be edited remotely.

    Negative: SolarWinds N-central is a remote automation tool to manage issues. No cons.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Software Developer
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Good network monitoring solution

    Date: Jun 13 2020

    Summary: SolarWinds N-Central is a great tool for server and network device monitoring. It provides live monitoring and customizable alerts based on our requirements making it efficient.

    Positive: Pre-stack live monitoring
    Great third-party integrations
    Ease of management
    Highly Customizable Alerts
    Reporting feature

    Negative: Steep learning curve
    Licensing model can be improved

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Marketer
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    An amazing IT automation tool

    Date: Jun 05 2020

    Summary: If your company has a lot of individual devices/inventory to keep track of, SolarWinds N-central can help you achieve that easily.

    Positive: - The interface is quite intuitive and can be used to automate most of the management tasks that MSPs have.

    Negative: - The patch management system needs to be fixed and standardized, it is very difficult to deal with updates and changes over and over again.

    Read More...
  • Name: James P.
    Job Title: Director
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Avoid at all costs

    Date: Sep 20 2022

    Summary: Absolutely disgusting service. From day one of paying the invoice, the account was locked for nearly 3 days. They bundled an "RMM + ticketing" solution together which sounded promising but never worked.

    The ticketing solution caused all inbound emails to go missing and damage client relationship. Asked for help to resolve and this ticket went over a month and was not resolved.

    Stated all the above and demanded that the account was closed. To which they had the nerve to chase me for payment for 2 months. Do not use this company.

    Positive: There are no pros to this company at all. The only pro was that when all the negatives happened, I found a better RMM solution. Ninja is cheaper and a better solution.

    Negative: Everything.

    Support is diabolical.
    The account not activated on time.
    Bills are always wrong.
    Features that used to be standard are now microtransactions.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Manager
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    N-Able Problems that never get resolved

    Date: Feb 18 2022

    Summary: I am moving to a different RMM Platform. I probably put in less than 5 tickets over the last year. 3 of them have not been resolved and all my emails to managers of been ignored.

    Positive: Everyone you speak to is very curious. They say all the right thing and agree with your assessments of there product. Platform is easy to work with.

    Negative: There are 2 issue I have been complaining about since I onboarded with Solarwinds back in 2019. Neither has been resolved! Now I am have another issue with AV and the most frustrating thing is a case was created and I cannot reply to it or see it in my cases. I have spoke to 4 different techs and asked them to put it in my queue, yet it has not been done resolved.
    One is AV detecting Webroot which has been uninstalled in over 50 computers. Each time they roll out an upgrade of Bitdefender I have to uninstall reinstall it. I have ask too many times where is it looking for Webroot so I can correct the problem. The other is getting error messages from Patching. Patches that are declined randomly come up as failed to install making my job harder having to dive in to see what the error is. Issue comes and goes.

    Read More...
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