Alternatives to MPP BI

dReveal simplifies data visualization and reporting for businesses of all sizes. Seamlessly integrate it into your product for a powerful, scalable solution: Build Feature-Rich Reports: Create and define detailed grids, interactive dashboards, and polished documents using our intuitive builder. Simplified User Access: Business users access reports directly within your product, eliminating app switching and boosting user experience. dReveal goes beyond static data: Engaging Visualizations: Craft beautiful, interactive reports that allow users to explore data from different angles and gain deeper understanding. Flexibility & Control: Export reports in various formats and schedule automated deliveries to keep everyone informed. dReveal grows with you: Integrates seamlessly with products of any size, adapting to your specific needs. Empower users, unlock data insights, all within the familiar environment of your product. Choose dReveal.

Qrvey is the only solution for embedded analytics with a built-in data lake. Qrvey saves engineering teams time and money with a turnkey solution connecting your data warehouse to your SaaS application. Qrvey’s full-stack solution includes the necessary components so that your engineering team can build less software in-house. Qrvey is built for SaaS companies that want to offer a better multi-tenant analytics experience. Qrvey's solution offers: - Built-in data lake powered by Elasticsearch - A unified data pipeline to ingest and analyze any type of data - The most embedded components - all JS, no iFrames - Fully personalizable to offer personalized experiences to users With Qrvey, you can build less software and deliver more value.

Access, analyze, and manipulate data to uncover emerging trends and patterns effectively. SAS Visual Data Science provides a unified, self-service platform that enables the creation and sharing of intelligent visualizations alongside interactive reports. Leveraging machine learning, text analytics, and econometric techniques enhances forecasting and optimization capabilities, while also allowing for the management and registration of both SAS and open-source models, whether within projects or as independent entities. Utilize this tool to visualize and identify pertinent relationships within your data. Generate and disseminate interactive reports and dashboards, employing self-service analytics to promptly evaluate potential outcomes for more informed, data-driven decisions. Dive into data exploration and construct or modify predictive analytical models using this solution integrated with SAS® Viya®. By fostering collaboration among data scientists, statisticians, and analysts, teams can iteratively refine models tailored to specific segments or groups, thereby empowering decisions rooted in precise insights. This collaborative approach not only enhances model accuracy but also accelerates the decision-making process significantly.

Leverage AI-driven search capabilities to extract precise answers and identify trends from various documents and websites. Watson Discovery utilizes advanced, industry-leading natural language processing to comprehend the distinct terminology of your sector, swiftly locating answers within your content and revealing significant business insights from documents, websites, and large datasets, thereby reducing research time by over 75%. This semantic search transcends traditional keyword-based searches; when you pose a question, Watson Discovery contextualizes the response. It efficiently scours through data in connected sources, identifies the most pertinent excerpts, and cites the original documents or web pages. This enhanced search experience, powered by natural language processing, ensures that vital information is readily accessible. Moreover, it employs machine learning techniques to categorize text, tables, and images visually, all while highlighting the most relevant outcomes for users. The result is a comprehensive tool that transforms how organizations interact with information.

OpenText™, Unstructured Data Analytics Products use AI and machine learning in order to help organizations discover and leverage key insights that are hidden deep within unstructured data such as text, audio, videos, and images. Organizations can connect their data at scale to understand the context and content locked in high-growth, unstructured content. Unified text, speech and video analytics support over 1,500 data formats to help you uncover insights within all types media. Use OCR, natural language processing and other AI models to track and understand the meaning of unstructured data. Use the latest innovations in deep neural networks and machine learning to understand spoken and written language in data. This will reveal greater insights.

An innovative and flexible platform designed for text analysis and exploration, it caters to the most rigorous demands of text analytics applications while ensuring high precision and rapid performance. This versatile system serves as an excellent foundation for various natural language processing uses. It incorporates essential text analytics methods to prepare data for in-depth examination. With specialized tools tailored for different languages, it facilitates tasks such as tokenization, part-of-speech tagging, lemmatization, and even offers support for Chinese and Japanese readings. Each language, including English, poses its own unique challenges for search technologies to yield relevant and accurate outcomes. Rosette® Base Linguistics (RBL) empowers enterprise solutions to proficiently search or analyze text across multiple languages by offering a comprehensive suite of linguistic services. By enriching the original text in its native tongue, RBL enhances both the speed and precision of natural language processing, ultimately leading to superior results. This comprehensive approach ensures that users can navigate complex linguistic landscapes with confidence and ease.

Clarip is a data privacy platform powered by AI that assists both businesses and individuals in overseeing their data privacy concerns. By leveraging machine learning, text analytics, and advanced data science techniques, Clarip simplifies the process for consumers to grasp the complexities of data management while enabling companies to effectively tackle the overwhelming influx of data from various sources. The platform employs sophisticated algorithms that continuously improve its functionality to ensure that data privacy remains both manageable and equitable. Its cloud-native architecture allows businesses to scale their operations effortlessly as needed. Ultimately, Clarip fosters a stronger connection between companies and consumers, enhancing overall engagement in the privacy landscape. By prioritizing user experience, Clarip aims to revolutionize the way data privacy is approached in today's digital world.

Semantria (natural language processing) API is offered by Lexalytics, a leader in enterprise sentiment analysis and text analysis since 2004. Semantria provides multi-layered sentiment analysis, categorization and entity recognition, theme analysis as well as intention detection, summarization, and summary in an easy to integrate RESTful API package. Semantria can be customized through graphical configuration tools. It supports 24 languages and can be deployed across public, private and hybrid clouds. Semantria scales easily from single servers to entire data centres and back again to meet your processing needs. Integrate Semantria for powerful, flexible text analytics and natural word processing capabilities to cloud-based data analysis products or enterprise business intelligence infrastructure. To create a complete business intelligence platform, you can add Lexalytics storage or visualization tools to store, manage, analyze, and visualize text documents.

As organizations strive to leverage the capabilities of artificial intelligence, it is essential for them to gather data from a wide array of sources, utilize top-tier tools and frameworks, and implement models in various environments. Nevertheless, IDC reports that one-third of the time executives dedicate is consumed by the demands of data integration and preparation for AI purposes. To enhance business continuity and resilience amid uncertainty and disruption, it is crucial to streamline and automate data collection, organization, and analysis, effectively embedding AI throughout the organization. Additionally, AI-enhanced search and text analytics leverage natural language processing to adapt to the specific terminology of your industry. This AI-centric governance, risk, and compliance solution allows you to manage risk and ensure regulatory compliance with greater ease and efficiency, ultimately fostering a more robust operational framework. By adopting these strategies, companies can not only improve their AI capabilities but also position themselves to thrive in an ever-evolving market landscape.

MonkeyLearn simplifies the process of cleaning, labeling, and visualizing customer feedback by offering everything you need in one comprehensive platform, enhanced by advanced Artificial Intelligence technology. This all-in-one text analysis and data visualization solution provides immediate insights when you conduct analyses on your data. You can utilize pre-existing machine learning models or create and train your custom models without any coding. Our templates are specifically designed for various business situations and come with ready-made text analysis models and dashboards. You can pinpoint the topics and interests that are most relevant to your target audience. By leveraging precise analyses of customer sentiments and opinions, you can implement effective demand generation and sales strategies. Analyze your survey results based on requests, intent, and sentiment to gain deeper insights beyond what the survey was initially designed to capture. Moreover, this approach allows businesses to make data-driven decisions that can significantly enhance their engagement strategies.

An all-inclusive platform that offers a wide array of machine learning algorithms tailored to fulfill your data mining and analytical needs. The Machine Learning Platform for AI delivers comprehensive machine learning solutions, encompassing data preprocessing, feature selection, model development, predictions, and performance assessment. This platform integrates these various services to enhance the accessibility of artificial intelligence like never before. With a user-friendly web interface, the Machine Learning Platform for AI allows users to design experiments effortlessly by simply dragging and dropping components onto a canvas. The process of building machine learning models is streamlined into a straightforward, step-by-step format, significantly boosting efficiency and lowering costs during experiment creation. Featuring over one hundred algorithm components, the Machine Learning Platform for AI addresses diverse scenarios, including regression, classification, clustering, text analysis, finance, and time series forecasting, catering to a wide range of analytical tasks. This comprehensive approach ensures that users can tackle any data challenge with confidence and ease.

Explore the capabilities of text analytics and NLP software libraries that can be deployed on-premise or integrated seamlessly into your systems. You can incorporate Salience into your enterprise business intelligence framework or even customize it for your own data analytics solutions. With the ability to handle up to 200 tweets per second, Salience efficiently scales from individual cores to extensive data center infrastructures while maintaining a compact memory footprint. Choose from Java, Python, or .NET/C# bindings for user-friendly integration, or opt for the native C/C++ interface to achieve peak performance. Gain comprehensive control over the foundational technology, allowing you to fine-tune every aspect of text analytics and NLP functions, including tokenization, part of speech tagging, sentiment analysis, categorization, and thematic exploration. The platform is designed around a pipeline model consisting of NLP rules and machine learning algorithms, enabling you to pinpoint issues in the process easily. You can modify specific features without affecting the overall system's integrity. Moreover, Salience operates entirely on your own servers while remaining adaptable enough to transfer non-sensitive data to cloud environments, offering both security and versatility for your analytics needs. This flexibility empowers organizations to leverage advanced analytics features while ensuring data privacy and performance efficiency.

Your business can quickly identify, identify, and process only the text that is relevant to it, given the volume of content. Regardless of your business's needs, operational agility and faster decisions, obtaining customer insight or more, teXai is a Forbes-recognized text analytics company that helps you use text to propel your business forward. The powerful preprocessor engine of teXai can identify and extract objects of interest from any document in your organization's emails or text messages. It can also be used to analyze tables, emails, text messages and archives. The intelligent, customizable linguistic application recognizes text genres, groups, and similar content. It creates concise summaries to help business teams get the right context from the correct text. The text analytics software extracts key elements from your text and simplifies decision-making.

Text analysis is an intricate and specialized procedure. Textalytic simplifies the process of deriving insights from written content with ease. You can utilize our corpus builder to prepare your text for analysis. Whether you prefer to copy and paste directly into the editor or upload a document from your computer or Dropbox, both options are available. The results can be visualized in various formats, including tables and graphs, or exported as CSV and PDF files. Additionally, the graphs can be saved as image files for use on websites or shared via email. Discover valuable insights through vibrant and informative charts and graphs that enhance your understanding. The comparison feature enables users to analyze characteristics within a dynamic scatterplot. You can also examine the frequency of words that describe nouns or pronouns, as well as those that depict actions or states of being. Furthermore, you can assess the frequency of words that indicate relationships, along with groups of words that define the subject matter clearly. This comprehensive tool allows for a multifaceted exploration of textual data, making insights accessible and actionable.

InfoNgen is a text analytics solution and sentiment analysis tool that automatically uncovers actionable insights in mountains of data. To dramatically reduce the time required to make informed strategic decisions, your teams will be able to share, analyze, and share only critical information from both structured and unstructured data. InfoNgen's proprietary tools for sentiment analysis and text analytics allow you to uncover patterns, trends, and anomalies deep within your data. InfoNgen is the only product that combines its unique use cases with powerful features. This will empower your employees to make better decisions and get there faster. InfoNgen provides businesses with a powerful resource for finding critical information. It has pre-built industry taxonomies and customizable delivery options.

NetOwl TextMiner merges the acclaimed NetOwl Extractor with Elasticsearch to deliver an innovative text analytics solution. This software harnesses the full spectrum of NetOwl's functionalities, making it perfect for conducting "what if" analyses, performing discovery tasks, facilitating quick-response investigations, and carrying out thorough research. By incorporating all the text analytics features of the NetOwl Extractor—including entity extraction, relationship and event extraction, sentiment analysis, text categorization, and geotagging—TextMiner presents a comprehensive text mining platform. The results generated by the Extractor are stored within Elasticsearch, which offers a range of intelligent search and analytical capabilities. The synergy between Elasticsearch and NetOwl ensures rapid and scalable real-time text analysis suited for handling Big Data. Furthermore, the user-friendly web-based interface of TextMiner can be easily configured to accommodate various analytical needs, enabling users to swiftly access only the most valuable insights from extensive text datasets. This adaptability not only enhances usability but also allows for more tailored analysis across multiple domains.

Collaborative text analytics for machine-learning and human. We offer a variety of multilingual, text mining and data science features, as well as human annotation and machine-learning capabilities. DiscoverText provides a variety of cloud-based software tools that allow users to quickly and accurately analyze large amounts of text data. Our customers use DiscoverText to sort unstructured text commonly found in market research. They also include associated metadata such as customer feedback platforms, CRMs and chats. Discover why we are ranked #1 in text, metadata, social network analysis support, and trusted by hundreds academic research groups. Machine-learning sifters can be created in just hours or minutes by crowdsourcing. We provide an API and support technical integrations to SurveyMonkey and Twitter.

Dcipher Analytics offers a cutting-edge, no-code, comprehensive SaaS text analytics platform designed to empower domain experts without technical backgrounds. This innovative platform enhances the speed at which analysts can derive insights, train models, and automate their workflows. At its core, Dcipher Analytics features a distinctive architecture and a proprietary query language specifically designed to handle complex nested data structures, such as text. As a premier solution for extracting value from unstructured text data, Dcipher Analytics stands out in the market. Whether you need a versatile tool, an API for integration, or actionable insights, you've found the ideal resource. The platform allows you to analyze customer communications—like emails, reviews, and chat logs—enabling you to pinpoint issues and enhance customer satisfaction. Additionally, it helps in creating more pertinent FAQs, expediting chatbot training, and mining social media to gain insights into consumer preferences and emerging trends, thus supporting marketing and product development initiatives effectively. Overall, Dcipher Analytics transforms the way organizations leverage text data for strategic decision-making.

Managing financial planning and budgeting has become significantly easier thanks to innovative solutions. A variety of scalable finance dashboards, scorecards, and advanced analytics tools are now available to provide comprehensive organizational insights. These solutions offer a complete end-to-end approach to analytics that enhances decision-making across the board. With just a click, users can automate and schedule file transfers, while also benefiting from features that support team drives and shared drives. Users have the ability to create, delete, or update files with integrated permission access control and comment replies for better collaboration. Automated data transfers streamline workflows, making the process more efficient. Additionally, cloud-based analytics solutions cater to various domains such as finance, sales operations, and supply chain management. Infometry stands out as a premier provider of technology and data management solutions, specializing in data warehouse implementations, enterprise performance management (EPM), business intelligence (BI), big data analytics, predictive analytics, and enterprise search and text analytics. Our commitment to excellence drives us to empower clients in achieving their full potential by providing insightful business intelligence that boosts profitability and revenue growth. Ultimately, we strive to transform data into actionable insights that facilitate strategic decision-making.

SAS Text Miner allows for the extraction of insights from a variety of text documents, revealing underlying themes and concepts. This tool effectively integrates quantitative data with unstructured text, merging text mining with conventional data mining approaches. As part of the SAS® Enterprise Miner suite, it necessitates that SAS Enterprise Miner is installed on the same system. Additionally, SAS High-Performance Text Mining can operate on either a computer grid or a single machine equipped with multiple CPUs. The text algorithms employed are designed to be multi-threaded and work in-memory, significantly enhancing both responsiveness and concurrency while minimizing input/output strain. Users can access SAS Text Miner as nodes within the SAS High-Performance Data Mining framework or utilize it through the procedures PROC HPTMINE and PROC HPTMSCORE. To quickly grasp SAS technology, individuals can benefit from courses offered by analytics professionals, ensuring they gain a comprehensive understanding of the tools available. Enhancing one’s knowledge in this area can lead to greater proficiency in data analysis and mining techniques.

Optimize the process of capturing, recognizing, and classifying business documents with IBM® Datacap software, an essential component of the IBM Cloud Pak® for Business Automation. This software enhances the efficiency of document management by utilizing advanced technologies, including natural language processing, text analytics, and machine learning, to identify, classify, and extract information from unstructured and variable paper documents. It accommodates input from multiple channels, such as scanners, faxes, emails, digital files like PDFs, and images sourced from applications and mobile devices. By leveraging machine learning, it automates the handling of complex or unfamiliar formats, making it easier to manage highly variable documents that traditional systems find challenging. Additionally, it allows for the export of documents and data to various applications and content repositories, both from IBM and other providers. Furthermore, users can quickly configure capture workflows and applications through an intuitive point-and-click interface, significantly accelerating the deployment process. This streamlined approach ultimately enhances productivity and ensures a more seamless document management experience.

Oracle Analytics is a comprehensive platform designed for all analytics user roles, integrating AI and machine learning across the board to boost productivity and enable smarter business decisions. Whether you opt for Oracle Analytics Cloud, our cloud-native service, or Oracle Analytics Server, our on-premises solution, you can ensure robust security and governance without compromise.

Komprehend AI offers an extensive range of document classification and NLP APIs designed specifically for software developers. Our advanced NLP models leverage a vast dataset of over a billion documents, achieving top-notch accuracy in various common NLP applications, including sentiment analysis and emotion detection. Explore our free demo today to experience the effectiveness of our Text Analysis API firsthand. It consistently delivers high accuracy in real-world scenarios, extracting valuable insights from open-ended text data. Compatible with a wide range of industries, from finance to healthcare, it also supports private cloud implementations using Docker containers or on-premise deployments, ensuring your data remains secure. By adhering to GDPR compliance guidelines meticulously, we prioritize the protection of your information. Gain insights into the social sentiment surrounding your brand, product, or service by actively monitoring online discussions. Sentiment analysis involves the contextual examination of text to identify and extract subjective insights from the material, thereby enhancing your understanding of audience perceptions. Additionally, our tools allow for seamless integration into existing workflows, making it easier for developers to harness the power of NLP.

Incorporate our advanced text analytics APIs to infuse your product, platform, or application with state-of-the-art natural language processing capabilities. Boasting the most comprehensive NLP feature set available, our technology has been refined over 19 years and is continually updated with new libraries, configurations, and models. You can assess whether a written piece conveys a positive, negative, or neutral sentiment, as well as sort and categorize documents into tailored groups. Additionally, our system can identify the expressed intentions of customers and reviewers, and extract pertinent information such as people, locations, dates, companies, products, jobs, and titles. You have the flexibility to deploy our text analytics and NLP solutions across a variety of infrastructures, including on-premise, private cloud, hybrid cloud, and public cloud environments. Our foundational software libraries for text analytics and natural language processing are fully accessible and at your service. This offering is especially advantageous for data scientists and architects who seek unrestricted access to the core technology or require on-premise deployment to maintain security and privacy standards. Ultimately, our innovative solutions empower you to harness the full potential of language data effectively.

Welcome to the age of Big Data, where insights driven by data can revolutionize your enterprise. You are on the verge of unveiling an exceptional solution: an innovative, robust, and adaptable platform equipped with all the essential features for Search, Discovery, and Analytics of your data. We proudly present 3RDi, known as the "Third Eye." This semantic search engine is specifically crafted to empower your business in taking decisive actions, enhancing revenue streams, and minimizing expenses! With its foundation in natural language processing and semantic search capabilities, it is tailored for comprehensive information analysis across multiple dimensions while ensuring effective management of search relevancy. Explore this all-encompassing and scalable platform that addresses every challenge in search and text mining, ranging from the management of unstructured content to extracting profound actionable insights that can propel your business forward. 3RDi transcends the role of a mere search tool; it serves as a holistic suite of solutions encompassing text mining, enterprise search, content integration, governance, analytics, and much more, ensuring you are equipped for success in a data-driven world. By leveraging 3RDi, you can unlock the full potential of your data and drive meaningful growth.

Unstructured data such as email, chat, and phone notes can be used to extract actionable business intelligence that will help you improve your customer experience (CX). Multichannel analytics can help you better understand multichannel customers. Multichannel customers mean that employee and customer analytics must be multichannel. Voice remains an important channel, but customers are choosing to use digital channels like chat, email, and social media. Adding Text Analytics allows you to get a complete analysis of your customer engagement strategy.

• Identify Themes • Illustrate Findings • Sentiment Analysis by Topic • Enhanced by Collaborative AI Caplena serves as a customer feedback platform that leverages augmented intelligence to assist market researchers, customer experience specialists, and consultants in extracting profound insights from qualitative text data. The inception of Caplena traces back to the realization by co-founders Maurice and Pascal that numerous market research agencies grappling with customer feedback encounter a common challenge: an overload of open-ended responses coupled with insufficient time to conduct thorough analyses. Since its launch in the Spring of 2018, Caplena has processed over 50 million responses, consistently adding around 120 new projects each week. Today, it stands as the preferred text analytics solution for more than 100 enterprises across over 15 nations, with notable clients including Swisscom, eBay, DHL, Coop, and Joyn, demonstrating its widespread impact and utility in the market research landscape.

Repustate is an AI-powered semantic search, sentiment analytics and text analysis platform that provides world-class AI-powered data mining for organizations worldwide. It allows businesses to analyze terabytes and uncover valuable, actionable business insights. Repustate offers continuous deep dives into complex, integrated data across all industries, from our respected clients in the Healthcare sector to leaders in Education, Banking, Governance. Our solution drives sentiment analysis, text analytics, Voice of Customer (VOC), video content analysis (VCA), across platforms. It covers the multitude of acronyms, emojis, and slangs that supersede formal language in social media. It doesn't matter if you have data from Youtube, IGTV or Facebook, Twitter, TikTok or your own customer reviews forums, employee surveys or EHRs. You can pinpoint the most important aspects of your business.

The Clarabridge Platform consolidates various Voice of the Customer (VoC) data, as well as customer feedback and interactions, into one cohesive system. Utilizing advanced AI-driven speech and text analytics alongside top-tier Natural Language Understanding (NLU), it assesses the dialogues occurring between your customers and employees daily across phone calls, live chats, private messages, and social media channels. With Clarabridge, you receive prompt insights into how easy it is for customers to engage with your business (Effort), their loyalty and emotional responses, the underlying reasons for changes in Net Promoter Score (NPS), as well as issues related to customer churn or increased contact volumes. The insights provided by Clarabridge enable swift decision-making, prompt actions, and effective tracking of outcomes. By collaborating with Clarabridge, you gain access to solutions specifically designed for enhancing customer experiences, supported by a state-of-the-art AI-powered text analytics engine, facilitating a transition from confusion to clarity to fully comprehend each customer engagement. As the only platform that effectively captures customer sentiments, Clarabridge empowers businesses to enhance their customer relationships.

Watson Natural Language Understanding is a cloud-native solution that leverages deep learning techniques to derive metadata from text, including entities, keywords, categories, sentiment, emotions, relationships, and syntactic structures. Delve into the topics within your data through text analysis, which enables the extraction of keywords, concepts, categories, and more. The service supports the analysis of unstructured data across over thirteen different languages. With ready-to-use machine learning models for text mining, it delivers a remarkable level of accuracy for your content. You can implement Watson Natural Language Understanding either behind your firewall or on any cloud platform of your choice. Customize Watson to grasp the specific language of your business and pull tailored insights using Watson Knowledge Studio. Your data ownership is preserved, as we prioritize the security and confidentiality of your information, ensuring that IBM will neither collect nor store your data. By employing our sophisticated natural language processing (NLP) tools, developers are equipped to process and uncover valuable insights from their unstructured data, ultimately enhancing decision-making capabilities. This innovative approach not only streamlines data analysis but also empowers organizations to harness the full potential of their information assets.

Our advanced natural language processing technology harnesses the power of AI to capture, analyze, and visualize insights from all forms of customer communication. This includes call transcriptions, chat conversations, emails, support tickets, return claims, social media interactions, and surveys, all supported in 47 languages. With Explorer, users can quickly analyze open-ended text responses in just a few minutes. Additionally, Explorer features an API that enables seamless integration of unstructured text data into your business intelligence systems. The field of employee experience focuses on analyzing and identifying the elements that contribute to employee satisfaction and motivation. Our offerings empower businesses to efficiently process, analyze, and derive meaning from vast amounts of unstructured natural language data in a fraction of the usual time. The platform is designed to be user-friendly, allowing you to create custom bots tailored to your specific business requirements without any coding knowledge necessary. You can achieve immediate efficiency improvements within just minutes of setup. Moreover, the Gavagai API provides a suite of semantic analysis tools that support 47 languages, allowing for immediate access to user-friendly endpoints. This robust capability ensures that organizations can effectively leverage insights from their data to enhance decision-making processes.

It is all about getting insight. TAS Insight Engine gives you all the information you need to make the right business decisions. In order to support business decision making, getting insight is a type of information extraction from enterprise data. It is clear why insight is so important in today's business world. Understanding your data and getting answers are crucial to meet the challenges of today's market. Every sector and every area is important. TAS Insight Engine combines the best of text analytics, natural language processing (NLP), and machine learning (ML) to make this possible.

Centriam efficiently transforms raw data into actionable insights at a low cost, helping you minimize customer churn and maximize upsell potential. Allow customer behavior and data to guide the timing and method of feedback collection. With Centriam, you can launch precisely tailored feedback campaigns that are activated by distinct customer interactions. By linking feedback to detailed customer profiles, you gain a comprehensive understanding of their challenges. Ensure that you address the most critical issues through targeted follow-up communications that are informed by both feedback and customer insights. Respond promptly to customer concerns in a manner that meets their expectations. Integrate Centriam with various data systems to establish feedback triggers that respond to customer actions and insights. Develop specific follow-up strategies that consider customer feedback, text analytics, and profile information, while also determining which customers require immediate attention. By prioritizing follow-ups, you can enhance customer satisfaction and improve overall engagement. This strategic approach allows for a more connected and responsive relationship with your clientele.

Analyze data, share insights, and build your research library. Find opportunities and be a hero within your team. You can find patterns using a variety qualitative research methods, unstructured data, or video files. Dovetail is an analysis program you will love to use. Dovetail can be used to identify patterns in interviews, usability testing, surveys responses, and many other areas. Drag & drop intuitive controls make it easy to organize tags into a hierarchy. You can also add global tags to your project. You can transform qualitative data into quantitative data by adding highlights and visualize your work using a variety of charts. To add tags, simply highlight text and select the text. Transcribe video recordings to find patterns in interviews, usability tests, survey answers, and many other things. Turn qualitative data into quantitative data. You can filter, segment, and chart themes across transcripts, interview notes, survey responses, among other things.

Businesses understand that enhancing the customer experience is essential for establishing brand success and fostering customer loyalty. However, effectively overseeing this experience has grown increasingly intricate. With an abundance of survey data and customer information, alongside the necessary technical integrations and organizational processes, companies require a robust software solution at the core of their operations. Our clients depend on the eTouchPoint platform to deliver valuable insights that facilitate the monitoring and refinement of the customer experience. By integrating dashboard and employee-specific reporting, text analytics, and closed-loop alerting features with an industry-leading data collection platform, eTouchPoint equips CX professionals with a holistic toolkit for engaging customers, empowering employees, and navigating the multifaceted CX landscape. Additionally, we provide unlimited support for a variety of multi-channel survey efforts, encompassing call centers, field services, retail, B2B, employee interactions, and online platforms. This comprehensive approach ensures that businesses can effectively address the ever-evolving demands of their customers.

Utilize our user-friendly online survey tool to craft surveys effortlessly and without limit, featuring an unlimited number of questions, logo integration, and theme customization to align with your brand identity. This tool simplifies the process of designing visually appealing surveys, enabling you to gather responses through various collectors. You can easily distribute your survey link via email, social media platforms like Facebook and Twitter, or even through your own blog. Additionally, our tool allows for seamless embedding of surveys directly into your website. With comprehensive reporting features, such as real-time summaries, pivot tables, segmentation options, trend analysis, and text analytics, analyzing your survey results becomes straightforward. You also have the option to export your survey data in formats like Excel or CSV. Inqwise is an online survey solution that facilitates the creation of surveys for a wide range of purposes, whether you aim to conduct sophisticated research or simply gather customer insights. Ultimately, Inqwise empowers you to effectively collect and analyze data through its robust survey capabilities.

NetOwl Extractor provides exceptionally precise, rapid, and scalable entity extraction across various languages through the use of AI-driven natural language processing and machine learning techniques. This named entity recognition tool can be utilized both on-site and in the cloud, facilitating a wide range of Big Data Text Analytics applications. Supporting over 100 distinct entity types, NetOwl presents a comprehensive semantic ontology for entity extraction that surpasses conventional named entity extraction tools. Its offerings encompass individuals, numerous organization categories (such as corporations and government entities), diverse geographic locations (including nations and cities), as well as addresses, artifacts, phone numbers, and titles. This extensive named entity recognition (NER) serves as a crucial basis for more sophisticated relationship and event extraction processes. The software is applicable across various sectors, including Business, Finance, Politics, Homeland Security, Law Enforcement, Military, National Security, and Social Media, making it a versatile choice for organizations seeking in-depth textual analysis. Furthermore, its adaptability to different environments ensures that users can effectively harness its capabilities to meet their specific needs.

Kapiche is an analytics and insights product that makes sense of customer feedback data. It empowers you to make better decisions and positively impact your bottom line. Combine multiple data sources to quickly analyze 1000s of customer feedback responses. No setup, no manual coding, no code frames. Discover insights in minutes and not weeks. You can have complete confidence in your analysis. Answer business questions quickly with deep, actionable insights from all customer data sources. It takes only minutes, not weeks. Your insights analysts will provide insight to help ensure buy-in for your CX programs throughout the organization and drive customer-centric, impactful change. It is impossible to make the most effective business decisions using only quantitative customer information. The best insights come from combining qualitative and quantitative data at every stage of the customer journey.

Idiomatic harnesses top-tier AI to decode the reasons behind your customer feedback, tailoring its solutions to fit your unique business needs. Instead of relying on generic text analysis and manual review, collaborate with Idiomatic to make informed decisions more swiftly. Everything is neatly organized for your convenience, allowing you to transform feedback into immediate, data-driven initiatives. Gain insights into which challenges impact critical metrics such as NPS, CSAT, and surveys. Our hyper-custom strategy leverages your specific business data to eliminate uncertainty in strategic planning. By converting all customer feedback into a comprehensive voice of the customer, Idiomatic helps you navigate decisions with confidence. Stay ahead of the curve with our real-time alerts regarding shifts in customer experiences. Additionally, our bespoke approach integrates your business reasoning with our advanced AI, ensuring you achieve the outcomes you seek. Seamlessly connect insights from every customer feedback channel to enhance your understanding of their needs. With Idiomatic, you can elevate your decision-making process and foster stronger customer relationships.

trustMinder is an innovative, cloud-based platform designed to capture the Voice of the Customer, enabling brands and governmental agencies to assess their customer experience effectively. Trust, a critical component of customer retention, is something that cannot be overlooked; when customers lose trust, they often seek alternatives. With trustMinder, you can actively monitor and nurture that trust, ensuring you stay attuned to the customer experience around the clock. By employing advanced techniques to gather and analyze feedback, trustMinder transforms conventional surveys into powerful insights that can drive business decisions. You can gather feedback across multiple channels, converting it into practical strategies. Through the utilization of real-time text analytics and machine learning, you are empowered to swiftly uncover the reasons behind your customer experience scores. Additionally, you can generate dynamic reports that not only illustrate customer experience metrics but also correlate them with business activities and operational data. This allows you to detect customer concerns immediately and address them without delay, fostering a more responsive relationship with your audience. Ultimately, trustMinder enables you to build a stronger connection with your customers by prioritizing their trust and satisfaction.

Take charge of your analytics with the premier Machine Learning-as-a-Service platform designed for unstructured social media and voice-of-customer text analysis. Our skilled professionals are equipped to assist you in creating sophisticated, tailored social models that effectively leverage, deploy, generalize, and utilize your data. Ensure that your social listening efforts align with top-tier AI strategies that promote transparency, accuracy, and fairness. Whether you're new to social listening or looking to enhance the effectiveness of your existing solutions, our highly experienced team is here to support you on your journey. You possess the data, and now it's time to uncover vital insights. We offer a diverse array of leading programmatic insight solutions powered by our advanced AI classifiers. Select from an extensive library of prebuilt machine learning models tailored to various industries for swift deployment. It's crucial to confirm that your models are not inadvertently biased or inaccurate. Gain a comprehensive understanding of each model's performance before putting them into action, ensuring your analytics are both reliable and effective. Our commitment is to empower you in making informed decisions that drive meaningful results.

Our Quality Assurance Platform is designed to empower Contact Centers like yours in enhancing the experiences of customers, agents, and users alike for greater success. By answering a few straightforward questions, you can discover your current position on the path to Smart Quality, and we will offer tailored recommendations to elevate your QA practices. Reduce risks by consolidating customer feedback, performance metrics, and text analytics to swiftly pinpoint conversations that need your focus. Seamlessly integrate and retrieve conversations, survey feedback, and performance data within the most comprehensive QA and improvement platform available. Automatically score every call, email, and chat interaction to identify breaches in customer experience and compliance. Customize your own signals and filters to direct specific conversations to your QA team for thorough evaluation and analysis of root causes. Create actionable reports that your business can effectively utilize. Additionally, illustrate the return on investment by tracking how your QA initiatives enhance efficiency, drive sales, and boost both customer and employee satisfaction levels. By leveraging our platform, you can not only maintain high standards but also foster a culture of continuous improvement within your organization.

A user-friendly, low-code visual platform allows for the creation and deployment of personalized chatbots that understand natural language. You can obtain text-based responses, retrieve data, generate reports and visualizations, and utilize analytics and AI through a conversational interface that feels intuitive. Within the SAS ecosystem, you can easily configure bots to enhance insight accessibility or link them to external services for broader outreach. Now, gaining insights from data is as straightforward as sending a simple message. Quickly identify significant relationships in your data with the help of smart suggestions and clearly marked related metrics. Leverage machine learning and natural language explanations to discover, visualize, and communicate compelling narratives and insights that are both accessible and easy to interpret. Investigate the reasons behind certain outcomes, explore all possibilities, and uncover hidden opportunities within your data. The system automatically highlights essential relationships, outliers, clusters, and more, unveiling crucial insights that can drive informed action and decision-making. This innovative approach empowers users to navigate complex data landscapes with confidence and clarity.

Eliminate the tedious search for metrics and gain immediate access to the narrative your business data unfolds through a unified analytics platform, enabling you to make quicker, data-driven choices. In the current landscape, leveraging data is crucial for sound decision-making. Cognytics integrates seamlessly with your existing ERP systems, consolidating vital datasets to produce robust dashboards. Obtain your insights from a singular, reliable source. Digging for data can quickly devolve into a time-consuming and costly endeavor. Our business intelligence (BI) dashboards are intricately woven into your primary ECI software, allowing you to access important metrics without switching between different platforms. Streamline the analysis process while enhancing the effectiveness of your decisions. Given the prevalence of big data today, visualization tools have become indispensable for dissecting extensive information sets and facilitating informed choices. Cognytics dashboards equip your team with immediate access to insights within the applications they frequently use, ultimately fostering a more efficient workflow. By harnessing these tools, you can empower your organization to thrive in a data-driven environment.

Hurree is more than a dashboard platform, it is the beating heart of your data ecosystem. Our goal is to transform the way businesses centralize, visualize, and collaborate on their data. At Hurree, we've simplified your analytics process, fostering collaboration, and delivering impactful results all within a single, intuitive platform. Say goodbye to countless hours spent piecing together data from various tools and platforms. Hurree centralizes your data, providing up-to-date insights with dynamic and customizable dashboards. From Meta and TikTok to Salesforce and HubSpot, we empower you to be your own data analyst and navigate your data ecosystem. But that's not all. With our powerful AI assistant, Riva, we've added an extra layer of AI capabilities to your dashboards. Features like predictive analytics, chatbot capabilities, and summarized outputs make Riva a true data partner, offering actionable insights like never before. Join us on our mission to empower businesses with data-driven insights, fostering a data-driven culture within teams, and making strategic decisions easier. Harness the power of machine learning to bring your data to life with Riva by Hurree.