Alternatives to Lynq by Agent IQ

Access your bank's or credit union's financial performance from anywhere, anytime. Secure, cloud-based access gives you insight into your bank's financial performance. With a few clicks, you can access margin components, branch performance, forecasts, and more. The Banker's Dashboard and Credit Union Dashboard integrate seamlessly with your core processor. Easy setup allows you to immediately improve your bottom line. Automate reporting and eliminate errors so you can focus on higher-value tasks. Multiple forecast scenarios can be quickly run and revised, allowing you to analyze variances and other strategies. Compare branch performance. For better results, institute best practices and hold branches accountable.

Moxo’s service orchestration platform revolutionizes complex B2B interactions by delivering seamless and efficient experiences. Inefficiencies and risks often arise when business processes are scattered across departments, clients, vendors, and partners. Moxo eliminates these challenges by unifying workflows—transforming fragmented operations into streamlined, cost-effective solutions that boost client satisfaction. Moxo platform accelerates essential tasks such as client onboarding, document management, and exception resolution. The outcome: quicker process completion, minimized compliance risks, and exceptional client experiences. Trusted by industry leaders in financial services, consulting, legal, healthcare, and real estate—including Citibank and BNP Paribas—Moxo powers the orchestration of mission-critical business relationships.

Each of our six industry-specific products is tailored to your specific vertical in order to help you achieve your business goals. CRM for Wealth Management - This tool helps advisors to grow their assets by building strong client relationships. CRM for Private Banking - CRM helps Relationship Managers to grow assets under management by strengthening client relationships. CRM for Commercial Banking – Helps bankers increase upsell and cross-sell opportunities through personalized service. CRM for Corporate Banking – This CRM helps business bankers increase upsell and cross-sell opportunities through connecting insights and sales teams across different regions. CRM for Sales, Research, Trading & Research enables users to maximize profit and maximize capital usage CRM for insurance helps agents drive renewals, cross-sell opportunities, and helps them get more business. Our products can fulfill all your CRM requirements in one package. This includes sales, service and marketing capabilities that are tailored to your industry.

Lime Connect is the leading software for customer messaging and support automation in Germany. The heart of this solution is the Message Center - a central inbox for all messaging channels such as website chat, WhatsApp, Facebook Messenger and more. From here, all messages can be processed with professional features such as message templates, live translations and file sharing. Lime Connect has a powerful website messenger that companies can integrate into their website. The live chat tool lets your customers choose to either have a conversation at that moment or continue it at a later time - just like their favorite messaging apps. For complex inquiries or product demos, the software gives agents the ability to switch from a chat to a browser-based video call with one click, which also allows for screen sharing. That way, companies can personally guide website visitors throughout the entire buyer journey and strengthen the customer relationship. Self learning chatbots with GTP-4 integration, smart FAQ pages and dynamic contact forms can be integrated via the Lime Connect AI Automation Hub to automate your customer support. The software is developed and hosted in Germany, making Lime Connect a GDPR-compliant customer communication solution.

VeriBranch is VeriPark's Branch Automation solution. It provides a unified frontend to empower branch staff and enable them to become universal bankers, while also supporting contactless customer journeys within digital branches. VeriBranch provides banks with the tools they need to transform their branches into high-value centers of sales, while leveraging technology to empower employees and deliver customer satisfaction. The solution allows bank employees to work with technology, and have the information they need to complete transactions at their fingertips. VeriBranch integrates directly with back-office systems to streamline business processes. It provides branch staff the necessary tools and infrastructure for remote working. Bank tellers are able to perform efficient transactions such as account opening, loan origination and transfers using a single interface. Relationship Managers and advisors are able to engage with customers and provide personalized services for financial planning, whether in the branch or remotely.

The Agile Marketing Platform for Financial Services Financial Institutions can use our services to deepen customer relationships, increase share of wallet, and increase loyalty. We allow them to easily execute personalized campaigns through all channels, at scale. Prisma Campaigns, an intelligent omnichannel orchestrator, can be used for online banking, mobile banking, email, SMS, and other channels. It uses customer data to allow FIs deliver targeted and personalized campaigns that are relevant, personal, and contextual at every stage of the customer journey. From insights to action Effectively orchestrate segmented real-time campaigns. 1-to-1 personalized messages Increase conversion rates by delivering personal and contextual messages All-in-one platform All your channels can be managed from one place: mobile, web and email. Integration is fast and simple Our SDK is easy to use and you can go live in 6 weeks. #BeRelevant

The Sybrin Digital Banking Operating System is an exceptionally adaptable platform that supports a wide range of user experiences and can be implemented alongside any existing core banking system. By utilizing the Sybrin Digital Branch solution, physical locations can be transformed into futuristic digital environments that enhance the in-branch experience for customers. Meanwhile, the Sybrin Account Opening solution enables banks to streamline their onboarding procedures, providing a seamless and engaging omnichannel experience that surpasses customer expectations. Sybrin’s Payments Hub functions as a contemporary, cohesive processing system designed to manage various payment types, including high-value, mass, and real-time transactions effortlessly. The Sybrin Business Banking suite caters to corporate and commercial banking institutions, emphasizing innovation, excellence, and a focus on customer satisfaction to foster lasting loyalty. Additionally, the Sybrin Intelligent KYC and AML solution offers a comprehensive approach to customer onboarding, ensuring compliance and security for financial institutions. This suite of solutions highlights Sybrin's commitment to creating a modern and efficient banking ecosystem.

Bankers Realm Core Banking is a web-based application that features multi-currency, multi-lingual, and multi-channel technology, creating a distinctive experience of 'banking without boundaries.' It is equipped with top-notch security measures and is designed to be highly scalable, boasting a robust architecture that operates on a reliable enterprise platform within a Windows environment. The application ensures seamless integration with existing software systems, providing flexibility and scalability to accommodate high transaction volumes while remaining user-friendly. Additionally, it represents a cost-effective investment that delivers exceptional performance. The Virtual Lending solution enables remote access to credit scoring systems, empowering financial institutions to approve digital loans efficiently. This system supports both individual and group borrowers remotely, eliminating the need for branch visits and providing comprehensive access to a full range of banking services. Moreover, the omnichannel banking feature allows financial institutions to reach customers through every channel they prefer. With its innovative capabilities, Bankers Realm is poised to transform the banking experience for all users.

Experience a transformative digital banking journey with a unified software platform. Financial institutions vary greatly in their size and approach, each possessing unique requirements and expectations for digital banking solutions. FIS Digital One ensures uniformity across both digital and mobile self-service options, as well as banker-assisted interactions, catering to retail customers, business clients, and internal employees alike. Since every customer has individual expectations, it is crucial to provide retail banking experiences that are personalized, convenient, and accessible to meet those needs. With its flexible modular architecture, Digital One allows for the creation of customized experiences tailored to your entire client base, granting them the self-service digital banking solutions they desire. FIS is committed to advancing its offerings, enabling you to deliver digital banking experiences that significantly surpass industry standards. This commitment involves enhancing usability, focusing on user experience and design, and incorporating innovative features. By prioritizing these enhancements, FIS aims to empower your institution to foster stronger customer relationships and satisfaction.

A core banking solution designed for the SaaS-Cloud model is perfectly suited for entirely digital banks that operate without physical branches. We offer a comprehensive, fully outsourced, multi-tenant, and multilingual cloud solution that utilizes high-quality, fault-tolerant IT platforms housed in data centers managed by reliable and trusted partners. This approach allows our clients to leverage cutting-edge technologies combined with our vast array of banking products, a proven history, and significant expertise with various financial institutions. Our pricing structure can be customized based on the needs of the institution, whether it be institution-based, user-based, transaction-based, or a mix of these options, ensuring alignment with specific business objectives. The rapid advancement of information technology continues to revolutionize the industry, with data processing speeds now measured in nanoseconds and data transfer rates soaring into billions of characters per second. Such technological capabilities are particularly advantageous for financial institutions like banks, which require efficient processing of substantial volumes of monetary transactions and calculations. In this ever-evolving digital landscape, having a robust banking solution is paramount for maintaining competitiveness and operational effectiveness.

In today's banking landscape, customers increasingly seek tailored and convenient services, prompting financial institutions to collaborate with First Data to enhance the value of each customer interaction. By utilizing First Data's user-friendly banking solutions, institutions can effectively meet their clients' desires for improved convenience, thanks to technology that streamlines every transaction while bolstering security. Strengthen customer relationships and identify fresh growth opportunities with our extensive range of solutions tailored for both merchant clients and consumers alike. Our innovative products enable financial institutions to provide a seamless, swift, secure, and intelligent electronic commerce experience. The journey to personalized banking starts here, where First Data offers a unified, comprehensive processing platform for all types of payment cards, loans, prepaid accounts, and commercial card products. Additionally, First Data’s OmniPay technology stands out as the preferred solution for cost-effective and efficient multi-currency, multi-country payment processing. With such diverse offerings, First Data ensures that financial institutions are well-equipped to thrive in a competitive market.

Narmi revolutionizes financial institutions and enhances the experience for their clients through innovative, digital-first solutions that go beyond mere essentials. By equipping your customers and members with outstanding tools, Narmi enables them to take charge of their financial journeys effectively. The platform is designed for maximum usability, featuring user-friendly tools accessible at all times. It also includes third-party integrations that provide users with valuable context, strengthening their connection to your institution. With Narmi, your business portfolio can expand as it allows teams to focus less on banking tasks and more on managing their operations efficiently. The platform offers granular permissions, effortless money transfers, and more, making digital banking for businesses a straightforward experience. Additionally, users can open accounts digitally in just 2.5 minutes anywhere and anytime, thanks to intelligent automated decision-making and adaptable institutional controls, ensuring a seamless banking experience. Ultimately, Narmi is committed to enhancing the digital banking landscape for both institutions and their clients alike.

Discover the driving force behind the rapid expansion of banks and credit unions. Enhance your account holder growth with our comprehensive omnichannel account opening solution that seamlessly connects with your core systems. This innovative approach ensures a pleasurable experience for both consumers and businesses. Our platform simplifies the onboarding process for both new and existing clients, allowing you to meet your customers wherever they are. With our solution, you can open and fund deposit accounts in under three minutes. You can also streamline your operations by automating up to 97% of application decisions, enabling you to increase account openings across multiple channels, whether online, in-branch, or mobile. Our technology allows for real-time integration with your core banking system. MANTL not only integrates effortlessly with all core banking systems but also collaborates with prominent fintech platforms for enhanced functionality. Benefit from seamless integration with leading providers. By leveraging over 30 data sources, MANTL automates more than 90% of KYC decisions, significantly reducing the need for labor-intensive manual reviews. Additionally, our no-code, real-time configurability empowers you to instantly adjust risk thresholds, underwriting criteria, product rates, and more to align with your institution's evolving needs. This flexibility ensures that you can adapt quickly to market demands while maintaining exceptional service levels.

Quickly onboard customers, boost conversion rates, and enhance wallet share. Provide the top-notch digital experiences that your clientele anticipates. Our customizable solution encompasses digital account initiation, loan application processing, cross-selling opportunities, and insightful business analytics. It seamlessly integrates with your existing core banking infrastructure. Swiftly implement charitable financial initiatives that foster greater member engagement and generate referrals. Revamp your digital user journey without altering your back-office operations and systems. This solution offers loan origination and account creation tailored for community banks, equipped with the data intelligence, advanced marketing automation, and polished user interface necessary to rival fintech companies. Additionally, streamline the application process for supplementary products by utilizing the customer’s pre-existing information. This comprehensive approach not only enhances customer satisfaction but also drives long-term loyalty and retention.

Beacon-Core Banking Solutions delivers exceptional capabilities by merging cutting-edge technology with a user-friendly interface. Its web-based framework guarantees effortless connectivity from any device, enabling both bankers and clients to engage in banking activities with ease. Discover the transformative potential of Beacon-Core Banking Solutions as it enables financial organizations to optimize their processes, improve customer experience, and foster expansion. With its comprehensive array of features, banks can easily launch new financial products and services, broaden their portfolio, and enhance risk management and compliance controls, ensuring they stay competitive in a rapidly evolving market. Furthermore, this solution is designed to adapt to the changing needs of the industry, making it a valuable asset for any financial institution.

With SNL Banker, turn your internal data into essential insights. Our solution effortlessly connects with existing systems, enhancing visibility for U.S. community banks and credit unions regarding their financial and operational status. Empower your financial institution to make informed decisions confidently with SNL Banker. Gain access to a variety of reports that allow you to examine trends, identify opportunities, and strategically allocate key resources. Our user-friendly, role-based reporting platform enables your team to generate reports with ease. Ensure that all organizational levels have a unified source of information by consolidating data across different systems. Additionally, utilize tailored dashboards that provide your team with the necessary tools to not only pinpoint issues but also to effectively address them. This level of insight and resource allocation can significantly elevate your operational efficiency.

For an extended period, TELLERGRAPH has established itself as the benchmark for tools designed for branch staffing. Its implementation spans across numerous financial institutions and even extends to the phone support and order departments of various non-bank organizations. This versatile tool is ideal for any environment where customers experience wait times for service. The TELLERGRAPH Teller Staffing Model operates on a PC, calculating optimal staffing levels based on predetermined maximum wait times and other criteria specified by the bank. The software visually represents staffing needs throughout the day, segmented by each day of the week. These visualizations enable a comparison between current staffing levels and proposed schedules, assisting in optimizing both customer service and staff efficiency. Additionally, service and activity benchmarks can be tailored for different locations, accommodating up to four service areas per branch, thus providing a comprehensive view of staffing and scheduling data. This flexibility ensures that each branch can effectively meet its unique operational demands.

ClickSWITCH addresses the longstanding challenge that has hindered the growth of financial institutions – the process of transferring account holders from one bank to another. The goal of ClickSWITCH is to enhance consumer freedom while fostering competitive and profitable banks. Based in Minneapolis, ClickSWITCH has rapidly expanded its support to hundreds of financial institutions and fintech companies across all 50 states, as well as Puerto Rico and Canada. Additionally, Q2 simplifies the process of connecting with both new and existing customers, including those who have become inactive. By automating the transfer of direct deposits, recurring payments, and online card transactions to your financial institution, our solutions can fully integrate account holders and position you as their primary provider of financial services. While effective marketing and digital account openings may attract account holders, nurturing and maintaining profitable primary relationships necessitates a more comprehensive approach. Ultimately, the synergy between ClickSWITCH and Q2 enables financial institutions to optimize their customer engagement strategies significantly.

Sympera AI is an innovative platform for agentic AI that aims to revolutionize relationship banking by enabling relationship managers to effectively oversee more extensive client portfolios while concentrating on valuable opportunities. This platform utilizes specialized language models to scrutinize client behavior, accurately forecast their needs, and deliver personalized product suggestions. Furthermore, it provides market intelligence tools that help relationship managers discover financial affiliations, assess the health of businesses, and develop successful prospecting tactics. In addition, Sympera AI enhances pipeline management by evaluating conversion probabilities and revenue possibilities, offering relationship managers insightful references and strategies for addressing client objections based on observed behaviors. By harnessing banking intelligence, this platform aspires to transform all bankers into top-tier relationship managers. Ultimately, Sympera AI aims to redefine the dynamics of banking relationships, fostering deeper connections between clients and their managers.

Facilitate the process for users to opt-in to receive text messages, access their account and member numbers, sign up for services, and accept pre-approved offers seamlessly. Integrate our customizable widgets and tools into microsites, landing pages, and your digital banking promotional units to enhance user engagement. Implement scheduled reminder messages to encourage customers and members to take action promptly. Connect email and text communications to tailored microsites or landing pages for a more personalized approach. Display the most relevant next steps within the digital banking interface to guide users effectively. Incorporate our tools directly into the user experience to streamline enrollment in services and acceptance of pre-approved offers within seconds using our cross-channel engagement solution. Additionally, allow for the easy embedding of automated or live chat features into any Digital Onboarding microsite or landing page simply with a single line of code. This approach empowers account holders to complete their tasks without the need for phone calls or in-person visits, while also providing personal bankers with tools to maintain connections even from afar. Ultimately, enhancing user experience across all platforms fosters stronger customer relationships and improves overall satisfaction.

Digital Sales and Onboarding Platform is tailored for Banks and Insurance Companies. Our new Digital Sales and Onboarding platform makes it easy to sell. Customers can access banking and insurance products with just a click. There would be no loss of a single sale. Customers can start the buying process on one channel, including a branch, and finish it on another channel. The system keeps reminding/alerting customers with unclosed deals to help them close them. Digital Sales & Onboarding Platform Modules: - Product Comparisons and Browsing. - Learn about and customize product variants. - Apply for/Buy Product Upload the Documents You Need - Transfer or Pay Required Amount - Bank Verification. - Internal Workflow/API - Chat/Discussion on a Two-Way Deal - Single Branch Visit by appointment

BankingLab serves as a comprehensive SaaS banking platform that offers a wide array of digital banking solutions. It includes specialized modules for managing customer accounts, facilitating payment processing, issuing debit and credit cards, providing loans, and handling deposits. Additionally, the platform enables account access through APIs for both web and mobile applications. As a service provider, BankingLab assists in transforming innovative ideas into thriving fintech companies, guiding entrepreneurs from initial concepts to fully licensed financial institutions. The future of fintech is built on talent, and we take pride in our team, who continuously enhance their skills by helping clients create competitive products and services. If you have a passion for fintech, consider applying to join us. Our focus is on customer satisfaction; you can trust us with the technology while you concentrate on your clients. We also offer online identity verification through KYC/KYB, card issuance, and robust banking infrastructure to support your business needs. Our commitment is to empower your fintech journey with reliable solutions.

In a competitive landscape, it is crucial to outpace rivals to maintain and grow your clientele. Your workforce, whether stationed in customer service centers or at banking counters, plays a vital role in nurturing long-lasting customer connections and forging new ones. By collaborating with solution partners who grasp the essentials of success in branch banking, we are developing tools designed to equip your customer-facing employees with the necessary information to deliver exceptional service without the burden of mastering complex software. Our solutions prioritize the swift provision of essential information within a reliable, secure, and user-friendly interface, allowing your team to concentrate on customer engagement rather than navigating software intricacies. EQL has introduced a comprehensive any branch banking (ABB) system tailored for cooperative banks and credit societies, which seamlessly operates in both centralized and distributed core banking frameworks, thereby enabling our clients to select the most cost-effective solution for their needs. This flexibility ensures that every institution can find a suitable option that aligns with their budgetary constraints and operational requirements.

Candescent's Digital Banking platform presents a versatile and scalable option for financial institutions aiming to fulfill their distinct digital banking needs. Constructed with an API-first microservices framework, it enables significant customization to cater to particular requirements. The platform boasts a user-friendly, research-driven interface that provides contemporary experiences and self-service tools that modern users anticipate. Featuring hundreds of integrated functions and capabilities, institutions can adapt their services to meet changing user expectations. Furthermore, the platform delivers valuable insights into user behaviors, facilitating targeted segmentation and personalized engagement. This comprehensive approach ensures that financial institutions can remain competitive in the rapidly evolving digital landscape.

The relationship between consumers and banks is evolving, necessitating new standards across all facets of banking infrastructure. A digital-first strategy has become prevalent, causing some institutions to lag behind. At ieDigital, we recognize that this shift is driven by prioritizing customer needs. Our commitment lies in enhancing customer experiences, equipping banks with the tools they need to operate effectively and provide maximum value. Current core banking systems tend to emphasize accounts rather than the customers themselves. Maintaining a unified customer view is challenging due to the continuous changes in various core systems. Additionally, the time it takes to launch new products is prolonged, as the core banking platforms limit the features available for these offerings. Moreover, the legacy IT systems are costly to sustain and have not transitioned to cloud solutions, further hindering progress. This scenario calls for a comprehensive reevaluation of how banks adapt to modern demands and technological advancements.

interface.ai powers the future of banking with AI-driven agents built to reduce costs, streamline operations, and elevate member experiences. Voice AI offers always-available phone support that resolves issues quickly, often automating the majority of inbound calls. Its Chat AI agents bring a personal touch to websites, apps, and SMS channels, delivering seamless digital support with easy escalation when needed. Frontline staff gain a powerful partner with Employee AI, which handles repetitive tasks and enhances service quality. Fraud prevention is strengthened through intelligent, frictionless authentication that detects threats in real time. Pre-built integrations with over 40 core banking and CRM systems ensure that institutions can deploy and see value from day one. Performance-based pricing further aligns costs with measurable results, ensuring banks only pay for real outcomes. With over 1.5 billion conversations handled and 16 million members served, interface.ai is the most capable AI solution for modern financial institutions.

The Alkami Platform allows banks and credit unions compete with the Fintechs and Megabanks, and to capitalize on the opportunities that the future holds. We empower financial institutions to grow confidently, adapt quickly and create thriving digital communities. We offer award-winning product features as well as a scalable infrastructure. You don't have to worry about outgrowing your digital bank solution or being at a competitive disadvantage. Our flexible and customizable Platform allows you to respond quickly to market changes and opportunities. You can connect with your end users using a user-friendly, personalized solution that allows you to provide the service and strengthen relationships that foster loyalty.

A Core Banking application plays a crucial role in the operations of a financial institution, facilitating real-time banking functions in a centralized manner while ensuring accessibility through various customer service channels. Presently, the majority of banks rely on Core Banking solutions that utilize the Centralized Online Real-Time Exchange, allowing all branches to connect to shared data sources seamlessly. Topaz, an advanced Core Banking application crafted by Stefanini, stands out for its cross-platform compatibility, high customization potential, robust architecture, scalability, and user-friendly integration. In addition to supporting online account management, it adheres to all regulatory compliance requirements. The application’s ability to parameterize data accelerates the launch of new products and services, making it cost-effective and efficient. By leveraging Topaz, financial institutions can enhance customer relationships, boost productivity, and streamline their information management processes, ultimately leading to improved operational efficiency and customer satisfaction.

VeriTouch helps you to serve, solve and sell. VeriTouch, a vertical Customer Engagement solution built on top of Microsoft Dynamics 365 and optimized with industry best practice, allows financial institutions to put customer relationship management (CRM) at the heart of their digital transformation journey. VeriTouch consolidates information from the organization's digital channels and back-end systems. It provides a unified interface with standardized processes for serving customers efficiently. It also offers streamlined and tailored solutions that address customer concerns and needs. It also provides recommendations and guided sales tools to deliver relevant and differentiating offers to customers. VeriTouch Benefits; Improve Data Quality, Reduce TAT and Cost of Servicing. Improve Cross-sell Rate, Provide Single View Of Customer, Improve Sales Team Efficient, Reduce Cost of Client Acquiring, Improve Marketing Efficiency.

ION's Core Banking platform delivers a comprehensive and integrated suite designed to facilitate the fundamental operations of banks across various sectors. By incorporating cutting-edge technological solutions, it aids banks and financial entities in transforming their business models to embrace digital advancements, ensuring streamlined management with a high degree of standardization at the back end while allowing for front-end customization. This solution encompasses a range of services, including Business Process as a Service (BPaaS), regulatory technology consulting, and comprehensive solutions to ensure adherence to regulatory standards. Furthermore, it provides specialized software solutions tailored to specific operational sectors, seamless integration of IT systems, applications, and services, along with ongoing maintenance for both proprietary and third-party applications. It also includes management of all IT infrastructure components, strategies for business continuity and disaster recovery, and orchestration of hybrid cloud services, thereby creating a robust framework for modern banking operations. This multi-faceted approach reflects the evolving needs of the financial industry in an increasingly digital world.

Keystone's Bank Communication System (BCS) offers an extensive array of features that facilitate transactions through FEDWIRE, CHIPS, S.W.I.F.T., DTC, NBES, and TELEX. Designed to run on IBM mainframes, its application modules enable financial institutions to create a tailored environment that meets their specific service needs. The modular architecture, combined with comprehensive functionality, allows for seamless integration of funds transfer, securities clearing, and message handling with various other application domains, providing the necessary adaptability for unique processing demands. With a proven track record and established reliability, BCS delivers all the essential features and support needed to ensure a successful software solution and a strong partnership with vendors. Additionally, its versatility makes it a preferred choice for institutions looking to enhance their banking communication capabilities.

Our extensive experience with banks and credit unions of varying sizes enables us to effectively understand your needs, initiating millions of highly personalized interactions without the necessity for significant workforce investment or extensive marketing budgets. By leveraging our technological framework alongside Experian data, we streamline the identification and reclamation of mispriced loans that your customers or members might have with rival institutions through prescreen marketing strategies. Our approach utilizes AI-driven engagement to enhance your deposit operations by addressing deposit leaks, boosting direct deposit inflows, and attracting new deposit opportunities. As customers or members adopt a larger array of products, their likelihood of leaving diminishes, which is why we focus on enriching their banking experience by encouraging the adoption of additional products and services that simplify their banking journey. This distinctive integration of credit and core data, reinforced with machine learning and automation, empowers you to analyze your consumer base effectively and discover other banking affiliations. Ultimately, this strategy not only strengthens customer loyalty but also positions your institution for sustainable growth in an increasingly competitive market.

Create the banking experience of the future by seamlessly linking individuals, data, and systems across various boundaries. The Appway Digital Banking Platform facilitates genuine digital transformation through smart process orchestration, fostering true human engagement at every interaction point in both physical and digital realms. Allow customers to engage on their terms, no matter where they are in their financial journey. Utilize advanced analytics and pivotal moments in customers' lives to craft personalized offerings that align with their aspirations. Implement pre-built, reusable components for swift and low-risk deployments that are ready for the future and can be easily modified. Expand connectivity beyond organizational boundaries, harnessing existing and emerging ecosystems to drive innovation and maintain a competitive edge. Integrate global, standardized implementations with localized adaptations to cater to specific regional demands. Additionally, empower both customers and frontline employees to effortlessly browse, choose, and customize products in a user-friendly manner. This approach not only enhances customer satisfaction but also promotes a more agile banking environment.

Effective customer engagement relies heavily on a thorough, data-driven comprehension of business dynamics. The Mastercard Intelligence Center (MIC) serves as a user-friendly analytics platform designed for financial institutions, equipping them with valuable insights regarding their portfolio performance. With its capability for real-time analysis of continuously updated data, MIC empowers banks to make informed decisions backed by reliable analytics. Additionally, the platform offers tailored benchmarks for comparable card products that refresh weekly, helping issuers pinpoint areas for enhancement and recognize new opportunities for growth. Through MIC, financial institutions gain access to crucial datasets that are often difficult to obtain, including refined and enhanced merchant information, fraud metrics, authorization processes, and interchange data. Users can effortlessly analyze any key performance indicator (KPI) and have the flexibility to segment data by various factors such as merchant category, specific merchants, product types, timeframes, channels, and geographical regions, yielding detailed insights that drive strategic initiatives. Ultimately, the comprehensive features of MIC facilitate a deeper understanding of market trends, further enabling banks to stay ahead in a competitive landscape.

Cardina serves as a dynamic customer engagement platform aimed at improving both support and sales interactions by providing real-time visual guidance directly on users' screens without the need for downloads or meeting links. Through its innovative co-browsing technology, agents can view, annotate, and even take control of customers' screens, which leads to quicker problem resolution and enhanced customer satisfaction. The platform integrates effortlessly with existing tools, featuring capabilities such as session recording, data masking for enhanced security, and cross-device compatibility across various web technologies. Trusted by prominent customer experience teams, it has proven to cut handle times by as much as 41% and increase first-contact resolutions by 47%. Additionally, Cardina presents a range of flexible pricing options that accommodate businesses of all sizes, from emerging startups to large enterprises. Overall, Cardina is committed to transforming customer interactions into seamless experiences that foster lasting relationships.

Quantifi provides risk, analytics, and trading solutions to the global financial markets as well as the commodities industry. Quantifi is trusted worldwide by the most sophisticated financial institutions, including five out of the six largest global banks, two out of the three largest asset mangers, leading hedge funds, pension funds, and other market participants, including one of the biggest global commodity firms. Quantifi's integrated framework provides accurate analytics, comprehensive risk management and cross-asset trade, front-to back operations, position management and market, credit, counterparty, liquidity risk management, margining and regulatory reporting. Quantifi's latest technology innovations allow for new levels of usability and flexibility. This results in a significantly lower time to market, lower total costs of ownership, and significant improvements in operational efficiency.

Experian offers businesses access to a robust portfolio of consumer-focused services aimed at enhancing engagement and boosting customer loyalty. With features like credit monitoring, financial management tools, identity restoration, and privacy solutions, Experian enables businesses to empower their customers with the tools needed to protect and improve their financial health. Whether through APIs, white-label solutions, or branded offerings, Experian's solutions are designed to fit seamlessly into your existing platforms. Experian’s Partner Solutions allow you to build targeted, high-demand services such as identity protection and credit education, driving consumer satisfaction and increasing retention. These solutions also come with flexible delivery options, ensuring quick integration and improved time-to-market.

Incorporate Digital Communication seamlessly into your current workflow with Eltropy, which aligns with the established processes of various departments within your organization. Our commitment to automation is evident through our extensive selection of customizable Text Messaging templates that can be tailored to fit specific situations and recipients. For example, collections teams can utilize automated text reminders to notify customers when their loan payments are approaching. This "set it and forget it" approach can include secure payment links, allowing customers to make instant payments with ease. Additionally, sending birthday and anniversary greetings via Text Messaging adds a personal touch that significantly enhances customer relationships. Confirmations for received and approved documents can also be sent through Text, improving communication efficiency. We offer a Secure and Compliant All-In-One solution that is already integrated with your Core, LOS, Collection, and various other systems, facilitating both Inbound and Outbound Texting. Moreover, you can effortlessly incorporate Secure Chat, Video, Voice, CoBrowse, and Conversational Bots into your interactions with both members and customers, ensuring a comprehensive communication experience. This holistic approach not only streamlines operations but also fosters deeper connections with your clientele.

Bankingly offers a Software-as-a-Service (SaaS) platform hosted on the cloud, catering to the needs of financial institutions by providing a range of digital banking solutions. Its comprehensive suite encompasses web and mobile banking, conversational banking, digital onboarding, loan origination, and fraud prevention. The platform is designed to help financial institutions automate online banking processes via iOS and Android mobile applications. With a flexible pricing model based on active users, Bankingly empowers institutions to enhance their revenue, streamline operations, and deliver exceptional customer experiences in a matter of weeks. Bankingly has gained the trust of over 120 institutions worldwide. The solution is particularly well-suited for financial institutions, banks, credit unions, and Coops operating in Latin America, Africa, and Asia that are seeking to provide their customers with digital banking solutions.

Websoftex Microfinance Banking software stands out as an exceptional and tailored solution for overseeing various types of microfinance banking operations. The Easy Banking application boasts a robust graphical user interface that efficiently addresses all facets of your organization. This microfinance software offers a wide range of features, including branch area management, product oversight, management of collection officers, user administration, insurance handling, member enrollment, loan processing and disbursement, loan recovery, financial accounting, as well as fund management for both the head office and branches. With these comprehensive functionalities, it ensures that all financial activities are streamlined and effectively managed.

For more than 25 years, Titan has been utilized by top banks, building societies, and financial organizations as a modular core banking system, allowing businesses to integrate functionalities incrementally according to their specific requirements. This advanced platform provides essential retail banking services and supports multi-bank, multi-currency, and multi-language features, ensuring it meets the diverse needs of its users. With Titan, financial institutions can adapt and expand their operations seamlessly as their requirements evolve.

BankWare serves as a "customer-focused" core banking solution that efficiently manages the front, middle, and back office functions for banks of all sizes. Its adaptable, sturdy, and dependable architecture accommodates multiple branches, even those operating in various time zones, making it an ideal "bank in a box" solution for smaller institutions or startups. The intuitive design of BankWare allows for quicker configuration and implementation compared to other options, all while maintaining its flexibility. The system consists of several discrete yet fully integrated modules, which are further divided into components. A BankWare installation is tailored to include a selection of components that align precisely with the specific business needs of your bank. These components can be combined in a variety of logical arrangements, and additional components can be seamlessly integrated later without incurring extra costs. Overall, BankWare not only meets the current demands of banking operations but also offers the scalability needed for future growth.

Doocat Banking will take your customer experience to a new level! Doocat Banking is a solution that will help you migrate your banking services into the digital world, and it's tailored to your customers' needs. It can also be personalized for your bank. Doocat is an innovative multi-functional solution designed to elevate the customer experience. The application's intuitive design and smoothness will allow users to perform basic banking operations with just a few clicks.

Capital Banking Solutions is a leader in providing integrated banking software solutions that are end-to-end for financial institutions in Europe, Africa, Middle East, and America. Capital Banking Solutions was founded in 1997 with the goal of supporting financial institutions to innovate and drive market change. It supports more than 200 banks and financial institutions worldwide. Capital Banking Solutions offers a complete suite of modular and open-architecture products for the Financial Services Industry. These products include Universal, Retail, Corporate and Private Family Offices, Management Companies, Islamic banks, and Management Companies. Capital Banking Solutions was ranked among the top vendors by IBS Intelligence, and global players by Forrester. It is now being recognized as one the most powerful Financial Technology Providers. Capital Banking Solutions offers a complete portfolio of best-of-breed products to support key banking functions like Wealth Management, Compliance and Risk management and Digital Banking.

Designed specifically for commercial banks and lenders, BankPoint integrates effortlessly with your core banking system, offering a straightforward and intuitive solution that significantly enhances and streamlines your institution's operations. Discover how progressive financial organizations are embracing BankPoint to optimize various functions such as Loan Pipeline Management, Loan Portfolio Management, Covenant Tracking, Loan Review, Document Management, and additional critical areas for improved efficiency and effectiveness. By adopting this innovative platform, institutions can not only simplify their processes but also gain a competitive edge in the fast-evolving financial landscape.