Luigi's Box Reviews

Summary: The overall experience exceeded our initial expectations. I can highly recommend Luigi's Box to anyone who's looking for a great search/recommendation solution for their e-shop or a similar website.

Positive: Easy implementation, spot-on recommendations, and the speed of their search engine. All in all, LB's team was a pleasure to work with and the investment has already paid for itself. Also, the analytical tool has proved to be surprisingly useful.

Negative: Apart from a small number of bugs (something that always appears, no matter how hard you try) that were quickly resolved, we have no complaints.

Summary: Overall, Luigi's Box is an excellent choice for any e-commerce business looking to improve their site search and product discovery. The AI-powered technology and personalized recommendations can lead to increased conversions and higher revenue. It's user-friendly, easy to integrate and can help to unlock the full potential of an e-shop.

Positive: Luigi's Box is a game-changer for e-commerce businesses. The AI-powered site search and product discovery tool offers a seamless and personalized experience for customers, helping them find exactly what they're looking for in seconds. The search algorithm can predict customer intent and preferences based on previous clicks, and can handle typos, synonyms, and diacritics with ease.

One of the most notable features of Luigi's Box is the personalized recommendations, which can increase cart value by suggesting sold-out products or best-selling items. The intuitive analytics dashboard gives a clear overview of the search state, and helps store owner to understand the customer behavior.

Negative: Just a few little UI aspects that might be a bit polished.

Summary: It is effortless and has robust features. I highly appreciate the team's understanding, support and creativity in the development and implementation process.

Positive: It is effortless and has robust features to boost your E-commerce project. I especially like AI-powered search and personalized recommendations for our customers. In fact, thanks to Luigi's box, we managed to increase our average order by more than 10%. Therefore, I highly recommend Luigi's Box to anyone who sells online.

Negative: Nothing at all. Everything is great so far. It's easy to use.

Summary: Overall I have found Luigi’s Box to be a very useful search engine that provides excellent data. I highly recommend it.

Positive: Luigi’s Box has proven to be an excellent choice for our solution. The integration process was smooth and now we can easily make changes and improvements based on what we learn about our users. Users are able to get fast results and recommendations thanks to the powerful Luigi’s Box search system.

On the business side, we appreciate the clear usage analytics and the system's proactive suggestion of synonyms and other options to enhance the search experience. The Luigi’s Box team has also been a pleasure to work with, responding to feedback and providing support as needed. Overall, we are very satisfied with the high level of service provided by Luigi’s Box and greatly appreciate their assistance.

Negative: So far, I have no major complaints about Luigi's Box.

Summary: The intelligent algorithm helps a lot to give us a clear overview of our search state. We especially like the set of keywords, phrases, and synonyms for search. We also, appreciate their quick support.

Positive: Quick and exact results with a clear display. They solve problems very effectively with the search and it is very user-friendly, so it is a very good choice for us.

Negative: I have nothing to add so far.

Summary: Our internal dashboard system uses this great tool as an advanced search box. As a cloud-based call center software provider, we collect a lot of data, so we needed a complex solution to search through them. Data about calls, callers, agents, automation set-ups, and call scripts is just a little piece of cake. And naturally good advanced searching is necessary. Results are provided almost instantly and are presented in a good readable way. Finally, other functionalities are so helpful in making everything so seamless.

Positive: Clear and quick step-by-step introduction. Gets Luigi's Box into production really fast.
Advanced content-based searching with well-trained AI in the background.
Almost instant-like results in a structured readable form.

Negative: Settings may be too logical and difficult to understand.
More learning resources are on the website. Onboarding portal, webinars.
More integrations with e-commerce systems and CRM.

Summary: We had some issues with settings, but their support helped quickly. Searching experience was improved with more relevant search results.

Positive: Works better and better with every search. Great to have a search tool that can learn itself! Great support.

Negative: Some settings can be tricky. But support always helped!

Summary: My overall experience was really good, i don't use it anymore because i sold my small company. But would recommend for everyone that wants to scale their webshop.

Positive: I really liked using this software on my webshop, it makes searching a whole lot easier and less stressful.

Negative: The interface can be a bit ugly, and it is hard to customize.

Summary: The autocomplete feature enabled our users to search easily for anything they needed. Together with analytics, it's the perfect combo.

Positive: I like that we were able to offer a better customer experience to our users. The autocomplete feature is the absolute best.

Negative: There is nothing that I would dislike about the Luigis Box tool.