• Name: Robert K.
    Job Title: CEO
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Luigi's Box review

    Date: Sep 04 2023

    Summary: A valuable tool for better onsite search and conversion support. Compared to our previous fee solution, it provides better quality.

    Positive: Ease of use.
    Many interesting features.
    User-friendly and contemporary design.
    Excellent and prompt support for all requests.

    Negative: We consider pricing too high.
    We would appreciate better monthly reporting.

    Read More...
    Luigi's Box Company Response
    Date: Sep 12 2023
    Dear Robert, Thank you for sharing your detailed feedback on Luigi's Box. We're delighted to hear that you find our platform user-friendly, feature-rich, and appreciate the prompt support we provide. We acknowledge your concerns regarding the pricing and monthly reporting. We constantly strive to offer competitive pricing while maintaining the quality of our services. Your feedback on reporting is invaluable, and we'll certainly look into ways to enhance this aspect of our service. It's heartening to know that you find our tool valuable for onsite search and conversion support, and that it stands out in comparison to previous solutions you've used. Please don't hesitate to reach out if you have any further suggestions or concerns. We're here to help and always aim to provide the best experience for our users. Have a nice day. Martin from Luigi's Box
  • Name: Jiří N.
    Job Title: Marketing Manager
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Fast and easy to use

    Date: Sep 04 2023

    Summary: I definitely recommend it, for us it was a big shift in terms of search (both the speed and the search results themselves, which are more relevant and lead to more conversions)

    Positive: The tool is incredibly fast, works very well - it offers appropriate search results, can handle typos in searches and much more.

    Negative: The administration of the tool is quite extensive, there is a lot to learn :)

    Read More...
    Luigi's Box Company Response
    Date: Sep 12 2023
    Hi Jiří., Thank you for your review! We're thrilled to hear that you found our tool fast and easy to use. We're glad it offers appropriate search results, handles typos, and more. We understand that the administration of the tool can be extensive, but we're here to support you along the way. We appreciate your recommendation and are happy to have made a big shift in improving your search experience. If you have any further questions or feedback, please let us know. Best regards, Martin from Luigi's Box
  • Name: Daniel Č.
    Job Title: Process manager
    Length of product use: 6-12 Months
    Used How Often?: Monthly
    Role: Administrator
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    User-Friendly Search Tool

    Date: Sep 04 2023

    Summary: Luigi's Box is a user-friendly tool that simplifies web searches. It's a good choice if you value ease of use and need to quickly and efficiently solve your problems with search relevance.

    Positive: Luigi's Box service is refreshingly easy to use, making it accessible even for non-techies. The initial setup is a breeze, saving time and effort.

    Negative: While it's a tad pricier, the convenience makes up for it. Just keep in mind that fine-tuning results might be a bit limited.

    Read More...
    Luigi's Box Company Response
    Date: Sep 12 2023
    Hi there, Thank you for your review! We're glad to hear that you discover Luigi's Box to be a user-friendly search tool that simplifies web searches. We appreciate your feedback and will continue working to improve our service. If you have any further questions or comments, please let us know. Best regards, Martin from Luigi's Box
  • Name: Ali H.
    Job Title: Tech Lead
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    A Game-Changer for E-commerce: Site Search and Product Discovery Software

    Date: Sep 03 2023

    Summary: In conclusion, Luigi's Box has significantly improved our customer experience, increased our revenue, and given us invaluable insights into our customers' preferences. This software is a game-changer, and I would wholeheartedly recommend it to any e-commerce business looking to stay ahead in a highly competitive market. It's an investment that pays dividends in both customer satisfaction and revenue growth

    Positive: From the moment we implemented Luigi's box in our e-commerce store, the results were nothing short of spectacular. Here's a breakdown of what makes it a must-have for any online retailer:

    Intelligent Site Search: Luigi's box site search functionality is nothing short of brilliant. It understands natural language queries and provides highly relevant results. Whether a customer types in a single keyword or a complex phrase, the software interprets it accurately, helping shoppers find their desired products with ease. This has significantly reduced our bounce rates and improved user satisfaction.

    Personalization: Site Search and Product Discovery software is equipped with advanced personalization algorithms. It learns from each customer's browsing behavior and purchase history, tailoring product recommendations to their preferences. This feature has not only increased our sales but also enhanced customer loyalty.

    Visual Merchandising: One of the standout features is the visual merchandising tools. We can now easily create visually appealing product collections and banners to showcase our best-selling items or promote seasonal campaigns. This feature has been a game-changer for driving attention to specific products and boosting conversion rates.

    Faceted Search: The software offers an intuitive faceted search experience. Customers can effortlessly filter and refine search results based on various attributes like price, brand, size, and more. This feature has improved our customers' ability to narrow down choices, resulting in quicker purchasing decisions.

    Analytics and Insights: Site Search and Product Discovery software provides comprehensive analytics and insights into user behavior. This data-driven approach has empowered us to make informed decisions about our product offerings, content strategy, and marketing campaigns. It's like having a crystal ball into customer preferences.

    Seamless Integration: Integrating Luigi's into our existing e-commerce platform was a breeze. It seamlessly integrated with our website and required minimal technical expertise, ensuring a smooth transition.

    Customer Support: The support team behind this software has been outstanding. Any questions or issues we encountered were promptly addressed, and they even provided personalized recommendations to optimize our usage of the software.

    Negative: Having used Luigi's Box software, I'm delighted to report that I've found absolutely no cons or drawbacks. It's a seamless and efficient tool that has exceeded my expectations in every aspect. Luigi's Box has truly set a high standard in the software industry

    Read More...
    Luigi's Box Company Response
    Date: Sep 12 2023
    Hello, Ali. Thank you for your detailed review of Luigi's Box. We're thrilled to hear that our site search and product discovery software has had such a positive impact on your e-commerce store. Our intelligent site search functionality, personalization algorithms, visual merchandising tools, intuitive faceted search experience, comprehensive analytics, and outstanding customer support have all contributed to improving your customer experience, increasing revenue, and providing valuable insights. We greatly appreciate your recommendation and are here to support you. If you have any further comments or questions, please don't hesitate to reach out. Best regards, Martin from Luigi's Box
  • Name: Lukas B.
    Job Title: Admin
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great search and analytics

    Date: Sep 01 2023

    Summary: This is a great search engine for small and large clients alike. We have approximately 170,000 products in our e-shop, and the search works quickly and clearly.

    Positive: Easy implementation, good search results, setting up recommended products and good customer support.

    Negative: We are happy with Luigi's Box, we have no objections.

    Read More...
    Luigi's Box Company Response
    Date: Sep 04 2023
    Dear Customer, Thank you for your feedback on our product. We appreciate your positive review and are glad to hear that you find our search and analytics features great. We strive to provide easy implementation, accurate search results, recommended products, and excellent customer support. We value your satisfaction and will continue to improve our product to meet your needs. Thank you for your review. Have a nice day. Martin from Luigi's Box
  • Name: Filip V.
    Job Title: IT project manager
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Key product on our e-commers

    Date: Jun 06 2023

    Summary: In conclusion, Luigi's Box search engine on Dafit.cz is a game-changer in the world of online shopping. Its speed, accuracy, intuitive nature, and visually appealing interface combine to create an exceptional browsing experience. If you're looking for an effortless and efficient way to find your desired products on Dafit.cz, I highly recommend using Luigi's Box. It's a fantastic tool that will undoubtedly enhance your online shopping journey and leave you feeling satisfied with your purchases.

    Positive: I recently had the pleasure of using Luigi's Box search engine on the Dafit.cz e-commerce website, and I must say, it has revolutionized my online shopping experience. From the moment I started using it, I could feel the positive impact it had on my overall browsing and purchasing process.

    First and foremost, Luigi's Box is incredibly fast and efficient. It understands my search queries accurately and presents me with relevant results in a matter of seconds. Whether I'm looking for a specific product or exploring a particular category, this search engine provides precise and comprehensive suggestions, making my shopping journey seamless and enjoyable.

    Negative: Occasional Overwhelming Suggestions: While the search engine excels at providing relevant suggestions, there might be instances where the abundance of options can feel overwhelming. Some users may prefer a more streamlined approach, allowing them to easily navigate through a more condensed selection.

    Read More...
    Luigi's Box Company Response
    Date: Jun 19 2023
    Hello, Filip. Thank you for taking the time to share your thoughtful review of Luigi's Box search engine on Dafit.cz. We're thrilled to hear that it has significantly improved your online shopping experience and that you find it fast, efficient, and accurate in providing relevant results. We understand that some users may prefer a more streamlined approach, and we'll take this into consideration as we continue to enhance our product to better serve the needs of all our users. We're committed to providing the best possible experience for our customers, and your feedback helps us achieve that. Please don't hesitate to reach out if you have any further suggestions or concerns. Best regards, Martin from Luigi's Box
  • Name: Ryan N.
    Job Title: Technical project manager
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: Administrator, Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Easy and helpfull

    Edited: May 26 2023

    Summary: Our company needed a quick solution for searching products on our website. Luigi's Box helps us get the right results for our clients.

    Positive: Easy to use, good customer support and fast implementation. Very good communication with any problems.

    Negative: We have no objections to this solution. The price is reasonable.

    Read More...
    Luigi's Box Company Response
    Date: May 30 2023
    Dear Ryan, Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you found our product easy to use, and that our customer support and communication met your expectations. It's great to know that Luigi's Box has been a helpful solution for your company's product search needs. We appreciate your feedback on the pricing as well, and we will continue to strive to provide the best value for our customers. If you have any further suggestions or need assistance in the future, please don't hesitate to reach out to us. Martin from Luigi's Box
  • Name: Anonymous (Verified)
    Job Title: CMO
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Intuitive tool with powerful analytics dashboard

    Date: Jan 22 2023

    Summary: Great product. It was totally worth to implement it and start collecting data as we could see first results after a few weeks.

    Positive: Quick results (improved conversion rate).
    The support team is always helpful and ready to answer questions.
    Great features (mainly recommender).

    Negative: Nothing to mention here as we are satisfied with the tool.

    Read More...
    Luigi's Box Company Response
    Date: Feb 03 2023
    Dear Customer. Thank you for taking the time to write a review of our product. We're glad you found it to be an intuitive tool with a robust analytics dashboard. In addition, we appreciate your positive feedback on the fast results you have seen, with an improved conversion rate. It's nice to hear that you found our product great overall and that its implementation was worth it. We look forward to working with you in the future. Regards, Martin from Luigi's Box
  • Name: Anonymous (Verified)
    Job Title: Sales Associate
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Amazing tool for site searching and analytics

    Date: Jan 20 2023

    Summary: Luigi's Box is an intuitive tool offering wide range of functionalities. The analytics the tool offers is game-changing for us. The tool helped us to understand our customers' behaviour and which allowed us to make according changes to our website. Overall, I highly recommend Luigi's Box to everyone who wants to level-up website searching and analytics.

    Positive: Amongst all the features, I find synonyms searcher and recommender to be remarkable. Also, the analytics the tool provides helps us to analyse our website users on daily basis. Additionally, I had a great experience with the customer support when I needed help.

    Negative: So far, I have no cons to mention, since the tool and customer support exceeded my expectations.

    Read More...
    Luigi's Box Company Response
    Date: Jan 23 2023
    Hello. Thank you for sharing your experience with Luigi's Box. We're glad to hear that our tool and customer support exceeded your expectations and that you found the synonyms searcher and recommender features remarkably. It's great to know that it helped you understand your customers' behavior and make changes to your website accordingly. We appreciate your recommendation, and if there is anything else we can assist you with, please let us know. Martin from Luigi's Box.
  • Name: Juraj T.
    Job Title: Marketing specialist
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Luigi's Box software is a game changer!

    Date: Jan 13 2023

    Summary: Luigi's Box is helping us to customize our website to align with our customer's intentions. The user interface is intuitive and their customer service is always there for you. I can't imagine going back to the pre-Luigi's Box days.

    Positive: Ability to see what our customers search for, to set up automated redirects and autocomplete function is awesome.

    Negative: Nothing particular comes to mind in terms of cons.

    Read More...
    Luigi's Box Company Response
    Date: Jan 16 2023
    Hello, there. We are very happy that you are satisfied with our products. We see it as a commitment. We will therefore strive, as we have done so far, to bring as much added value to the customer as possible. Thank you. Martin from Luigi's Box
  • Name: Anonymous (Verified)
    Job Title: Writer
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    This is a great app!

    Date: Jan 13 2023

    Summary: We greatly value the team's comprehension, assistance, and innovation throughout the implementation process. Additionally, the system's data assist us everyday in enhancing the visitor experience and content flow.

    Positive: Our website visitors quickly find what they're seeking for. Higher retention and an improved client experience.

    Negative: We haven't found any flaws yet. We're very satisfied.

    Read More...
    Luigi's Box Company Response
    Date: Feb 03 2023
    Dear Customer, Thank you for taking the time to write this review and share your experience with us. We are thrilled to hear that you found our app great and that it has helped improve your website visitors' experience and satisfaction. We value your feedback and are committed to continuously improving our products to provide the best possible experience for our users. Thank you again for your support and for choosing our app. Best regards, Martin from Luigi's Box
  • Name: Martin P.
    Job Title: UX Writer
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great for search and recommendations

    Date: Jan 11 2023

    Summary: The overall experience exceeded our initial expectations. I can highly recommend Luigi's Box to anyone who's looking for a great search/recommendation solution for their e-shop or a similar website.

    Positive: Easy implementation, spot-on recommendations, and the speed of their search engine. All in all, LB's team was a pleasure to work with and the investment has already paid for itself. Also, the analytical tool has proved to be surprisingly useful.

    Negative: Apart from a small number of bugs (something that always appears, no matter how hard you try) that were quickly resolved, we have no complaints.

    Read More...
    Luigi's Box Company Response
    Date: Jan 16 2023
    Greetings. We’re so glad our team was a pleasure to work with and that your investment in Luigi's Box has already paid off. We regret any inconvenience caused by the bugs you experienced, but we're glad they were resolved promptly. Overall, we're delighted that our solution exceeded your expectations and are grateful for your recommendation. Thank you for choosing Luigi's Box. Martin
  • Name: Peter D.
    Job Title: Co-Founder, CEO
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User, Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Luigi's Box - Unleashing the Power of AI for E-Commerce Site Search and Product Discovery

    Date: Jan 10 2023

    Summary: Overall, Luigi's Box is an excellent choice for any e-commerce business looking to improve their site search and product discovery. The AI-powered technology and personalized recommendations can lead to increased conversions and higher revenue. It's user-friendly, easy to integrate and can help to unlock the full potential of an e-shop.

    Positive: Luigi's Box is a game-changer for e-commerce businesses. The AI-powered site search and product discovery tool offers a seamless and personalized experience for customers, helping them find exactly what they're looking for in seconds. The search algorithm can predict customer intent and preferences based on previous clicks, and can handle typos, synonyms, and diacritics with ease.

    One of the most notable features of Luigi's Box is the personalized recommendations, which can increase cart value by suggesting sold-out products or best-selling items. The intuitive analytics dashboard gives a clear overview of the search state, and helps store owner to understand the customer behavior.

    Negative: Just a few little UI aspects that might be a bit polished.

    Read More...
    Luigi's Box Company Response
    Date: Jan 16 2023
    Thank you for the positive review of Luigi's Box. We are glad to hear that our AI-powered site search and product discovery tool has made a positive impact on your e-commerce business. We appreciate your feedback on the personalized recommendations and analytics dashboard as they have helped to increase conversions and revenue. We will take note of your suggestion to polish a few UI aspects and continue to improve the user experience. Thank you for choosing Luigi's Box. Martin from Luigi's Box
  • Name: Anonymous (Verified)
    Job Title: CMO
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Helped us to increase our average order by 10%

    Date: Jan 10 2023

    Summary: It is effortless and has robust features. I highly appreciate the team's understanding, support and creativity in the development and implementation process.

    Positive: It is effortless and has robust features to boost your E-commerce project. I especially like AI-powered search and personalized recommendations for our customers. In fact, thanks to Luigi's box, we managed to increase our average order by more than 10%. Therefore, I highly recommend Luigi's Box to anyone who sells online.

    Negative: Nothing at all. Everything is great so far. It's easy to use.

    Read More...
    Luigi's Box Company Response
    Date: Jan 16 2023
    Greetings and thank you for the review. 10% increase sounds like a great number? How did you manage it? We love to hear if our clients are happy with our services and products. Thank you. Martin from Luigi's Box
  • Name: Michal K.
    Job Title: Director of Performance Marketing
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Luigi’s Box has proven to be an excellent choice for our solution

    Edited: Dec 21 2022

    Summary: Overall I have found Luigi’s Box to be a very useful search engine that provides excellent data. I highly recommend it.

    Positive: Luigi’s Box has proven to be an excellent choice for our solution. The integration process was smooth and now we can easily make changes and improvements based on what we learn about our users. Users are able to get fast results and recommendations thanks to the powerful Luigi’s Box search system.

    On the business side, we appreciate the clear usage analytics and the system's proactive suggestion of synonyms and other options to enhance the search experience. The Luigi’s Box team has also been a pleasure to work with, responding to feedback and providing support as needed. Overall, we are very satisfied with the high level of service provided by Luigi’s Box and greatly appreciate their assistance.

    Negative: So far, I have no major complaints about Luigi's Box.

    Read More...
    Luigi's Box Company Response
    Date: Dec 22 2022
    Hi, Michal. Thank you for sharing your positive review of Luigi's Box. We are glad to hear that the integration process was smooth and that you have been able to make changes and improvements based on user feedback. We are happy to have been able to provide you with a high level of service and are pleased that you are satisfied with Luigi's Box. Thank you for your recommendation. Have a nice day. Martin from Luigi's Box