Luigi's Box Reviews

Summary: My overall experience with Luigi's Box has been very positive. And it even exceeded my expectations. Personalized search results and recommendations work great. They constantly improve their products by adding new functionalities. The service is also friendly and professional.

Positive: The way you can personalize the search engine exceeds my expectations. The customer can receive tailored search results from the first click. Depending on the season or current trends. Recommendations also work great. Customers are more willing to choose products recommended by Luigi's Box compared to native solutions.

Negative: The analytical panel could be more extensive to track even more precisely why a customer added a product to the cart or canceled the purchase.

Summary: Overally, we are happy with the LB and its IT support in order to meet the clients specific personalized needs as well as its suggestions to improve the conversion on a daily basis.

Positive: Customer conversion improved, suggested searches without a result, trending searches and lost opportunities. All this leads to improved conversions and higher revenue.

Negative: In certain parts it is difficult to set up and get oriented in the tool since many times there is quite a lot of possibilities for the user to use.

Summary: It provides our customers with relevant results when searching for products even when entering synonyms.

Positive: Luigi's Box provides our customers with relevant search results, full text search. Graphically clear solution, very well managed and responsive design for mobile devices. This causes an increase in conversions.

Negative: We've been using the Luigi's Box solution for a short time, and we haven't found any flaws yet. If there was something we needed to adapt to the needs of our company, the professional Luigi's Box team helped us with everything.

Summary: Overall, considering fair price and advanced features, it seems to be the best value for the money. They seem to be constantly innovating and offer excellent customer support.

Positive: The tool is very automated and needs little manual input once set up correctly. It is very easy to use even for non-technical colleagues and provides quite good synonym suggestions for several different languages.

Negative: Analytics. Their dashboards tend to get a bit confusing, missing previous period comparisons and timeline trends.

Summary: We use Luigi's Box mainly for searching. The plugin helps our customers find the products they want to buy. The original platform of our e-shop did not allow this.

Positive: We like the application in which we can set top products and categories. We also liked the possibility of linking synonyms.

Negative: Sometimes products cannot be found for some search phrases even though they are included in the product text.

Summary: Overall, I rate LB positively. All the features we use help us improve the customer experience and increase the conversion rate.

Positive: I appreciate the wide range of options that Luigis Box offers. We have a wide and complex product range, so we are happy that LB can develop some features to us. I like user-friendly application.

Negative: Sometimes we lack information about new functionalities in LB application.

Summary: A great solution for web search with many useful tools. Definitely one of the top options you should take into account when considering a search tool for your website or e-shop.

Positive: Luigi's Box is a great and easy-to-use tool that takes your web search to a new level. Once you start, it is easy to set up and learn how to use. It offers plenty of insights into how users use the search, the results, and which searches are without any results. It provides plenty of solutions and recommendations to enhance your results, increase the results, the average basket value and the return of your investment.

Negative: It depends on how you use it. With a bad setup, it can be pricey. However, this can be managed with a good setup. Once you set it up properly, you will quickly see a return on investment (ROI).

Summary: I communicate with Luigi's Box regularly (quarterly review). The administration is easy to navigate, even for a beginner, and their setup solutions are always easy to understand, with quick changes. So far, there hasn't been a problem we haven't solved together.

Positive: Intuitive control, easy orientation , extensive setting options, client care, quick problem solving, fast email conversation, communication during problem solving (you know what is happening right now)

Negative: In two years on the job, I haven't had a problem with anything.

Summary: Overall, I rate the service as very efficient. It can help deliver search results to users more efficiently, resulting in higher conversion rates.

Positive: Supplement flexibility. It can be set up in a multitude of ways for everyone. People from this company try to help as much as possible and make the most of the supplement. I was surprised by the free initial consultation.

Negative: Price. But as they say, good things have to be paid for. And it really wasn't a waste of money.

Summary: We tried to increase the conversion rate from search, because we only used simple search, which did not help customers find what they were looking for. That is why we decided to implement Luigi's Box that significantly increased the conversion rate. We can push our products in campaigns better using Luigi's Box and constantly optimize results.

Positive: - a significant increase in the conversion rate from search
- many options for optimization and personalization of the search
- easy to use, even new employee can immediately start working with LB
- customer support with very quick response

Negative: - price for the service, but it is rather a matter of negotiation

Summary: Seen instantaneous results. We can find anything very fast. Customizable, well performing and accurate. Its essential for us.

Positive: Intuitive search box, accurate autocomplete, easy redirects.
Overall most effective system. Easy to integrate and use.

Negative: No cons about Luigis Box, no technical problems. Everything works well

Summary: We have had a very good experience with the product from Luigi's Box. Some features are more challenging but it's just about learning new things. Whenever we contact support, they are always willing to help us, explain.

Positive: A simple and very important application for the growth of e-shops.
Significantly improved search with Autocomplete.
Setting synonyms for different product names = 1 same product.
Thanks to the implementation of Luigi's Box, we understand more about customer behaviour.
Liugi's Box team is always willing to help.

Negative: So far we have not encountered a more serious problem. Everything we have needed has been solved by ourselves or with the support of the Luigi's Box team.

Summary: With Luigi's Box, I can better understand what customers are currently interested in, which trends are prevalent, and which categories they search for most frequently.

Positive: With the help of Luigi Box, it helps me to understand what the customer is currently interested in, what trends are currently going and what categories they are most often searching for.

Negative: We think we have not found anything essential or wrong.

Summary: I had an overall positive experience with this product. It performs well and meets my expectations. The features are useful, and the quality is reliable. While there is a bit of a learning curve with some of the advanced options, the benefits outweigh this minor challenge. The customer support team is helpful and responsive, making the process smoother. I am satisfied with my purchase and would recommend this product to others.

Positive: Luigi's Box has been vital in improving the performance of our online store. Its advanced analytics provide critical insights into customer search behavior, allowing us to make informed, data-driven decisions.

Negative: The complexity of configuring advanced features presents a learning curve, and we sometimes require additional support to fully utilize these capabilities.

Summary: It is a web searching tool for our internet shop with more features. Primary use case of this solution is providing customers with best search results (= increase sales) on internet shops.

Positive: Self learning algorithm provides our customers with top quality searching results and that of course increase our sales and conversions. Besides searching there is also recommender as a part of the package. Recommender (obviously from its name) recommends products based on customers browsing and searching history. These recommendations are part of product page, not searching results which looks more naturally. Also banner campaigns is great tool to promote products in search results. All these features simply help to increase the sales in general.

Negative: The product may seem a bit pricy at the beginning but in the end it pays of.