Alternatives to HEAL Software

Site24x7 provides unified cloud monitoring to support IT operations and DevOps within small and large organizations. The solution monitors real users' experiences on websites and apps from both desktop and mobile devices. DevOps teams can monitor and troubleshoot applications and servers, as well as network infrastructure, including private clouds and public clouds, with in-depth monitoring capabilities. Monitoring the end-user experience is done from more 100 locations around the globe and via various wireless carriers.

OpManager is the ideal end-to-end network monitoring tool for your organization's network. With OpManager, you can keep a close eye on health, performance, and availability levels of all network devices. This includes monitoring switches, routers, LANs, WLCs, IP addresses and firewalls. Insights into your hardware health and performance; monitor CPU, memory, temperature, disk usage, and more to improve efficiency. Seamlessly manage faults and alerts with instant notifications and detailed logs. Streamlined workflows facilitate easy set-up to execute quick diagnosis and corrective measures. The solution also comes with powerful visualization tools such as business views, 3d data center views, topology maps, heat maps, and customizable dashboards. Get proactive in capacity planning and decision-making with over 250 predefined reports covering all important metrics and areas in your network. Overall, OpManager's detailed management capabilities make it the ideal solution for IT administrators to achieve network resiliency and efficiency.

Since 2004, NetBrain has transformed network operations with its no-code automation platform, helping teams systematically shift left by turning complex processes into streamlined workflows. By unifying AI and automation, NetBrain delivers actionable hybrid network-wide observability, automates troubleshooting, and enables safe change management to boost efficiency, reduce MTTR, and mitigate risk, enabling IT organizations to proactively drive innovation. Get network-wide and contextualized analysis across your multi-vendor, multi-cloud network Visualize and document the entire hybrid network using dynamic network maps and end-to-end paths Automate network discovery and ensure data accuracy for a single source of truth Auto-discover and decode your network's golden configurations, discover day 1 issues, and automate configuration drift prevention Automate pre- and post-validations for network changes with application performance context understanding Automate collaborative troubleshooting from human to machine

NetCrunch is a next-gen, agentless infrastructure and traffic network monitoring system designed for hybrid, multi-site, and fast changing infrastructures. It combines real-time observability with alert automation and intelligent escalation to eliminate the overhead and limitations of legacy tools like PRTG or SolarWinds. NetCrunch supports agentless monitoring of thousands of nodes from a single server-covering physical devices, virtual machines, servers, traffic flows, cloud services (AWS, Azure, GCP), SNMP, syslogs, Windows Events, IoT, telemetry, and more. Unlike sensor-based tools, NetCrunch uses node-based licensing and policy-driven configuration to streamline monitoring, reduce costs, and eliminate sensor micromanagement. 670+ built-in monitoring packs apply instantly based on device type, ensuring consistency across the network. NetCrunch delivers real-time, dynamic maps and dashboards that update without manual refreshes, giving users immediate visibility into issues and performance. Its smart alerting engine features root cause correlation, suppression, predictive triggers, and over 40 response actions including scripts, API calls, notifications, and integrations with Jira, Teams, Slack, Amazon SNS, MQTT, PagerDuty, and more. Its powerful REST API makes NetCrunch perfect for flow automation, including integration with asset management, production/IoT/operations monitoring and other IT systems with ease. Whether replacing an aging platform or modernizing enterprise observability, NetCrunch offers full-stack coverage with unmatched flexibility. Fast to deploy, simple to manage, and built to scale-NetCrunch is the smarter, faster, and future-ready monitoring system. Designed for on-prem (including air-gapped), cloud self-hosted or hybrid networks.

The all-in-one IT management platform, powered by Action AI™ Atera is the all-in-one IT management platform that combines RMM, Helpdesk, and ticketing with AI to boost organizational efficiency at scale. Try Atera Free Now!

Around 25 million engineers work across dozens of distinct functions. Engineers are using New Relic as every company is becoming a software company to gather real-time insight and trending data on the performance of their software. This allows them to be more resilient and provide exceptional customer experiences. New Relic is the only platform that offers an all-in one solution. New Relic offers customers a secure cloud for all metrics and events, powerful full-stack analytics tools, and simple, transparent pricing based on usage. New Relic also has curated the largest open source ecosystem in the industry, making it simple for engineers to get started using observability.

IT performance monitoring does not just focus on monitoring CPU, memory, and network resources. eG Enterprise makes the user experience the center of your IT management and monitoring strategy. eG Enterprise allows you to measure the digital experience of your users and get deep visibility into the performance of the entire application delivery chain -- from code to user experiences to data center to cloud -- all from a single pane. You can also correlate performance across domains to pinpoint the root cause of problems proactively. eG Enterprise's machine learning and analytics capabilities enable IT teams to make smart decisions about right-sizing and optimizing for future growth. The result is happier users, increased productivity, improved IT efficiency, and tangible business ROI. eG Enterprise can be installed on-premise or as a SaaS service. Get a free trial of eG Enterprise today.

Edge Delta is a new way to do observability. We are the only provider that processes your data as it's created and gives DevOps, platform engineers and SRE teams the freedom to route it anywhere. As a result, customers can make observability costs predictable, surface the most useful insights, and shape your data however they need. Our primary differentiator is our distributed architecture. We are the only observability provider that pushes data processing upstream to the infrastructure level, enabling users to process their logs and metrics as soon as they’re created at the source. Data processing includes: * Shaping, enriching, and filtering data * Creating log analytics * Distilling metrics libraries into the most useful data * Detecting anomalies and triggering alerts We combine our distributed approach with a column-oriented backend to help users store and analyze massive data volumes without impacting performance or cost. By using Edge Delta, customers can reduce observability costs without sacrificing visibility. Additionally, they can surface insights and trigger alerts before data leaves their environment.

All data sources, including topology, monitoring, change, and observation tools, are aggregated. BigPanda's Open Box Machine Learning will combine the data into a limited number of actionable insights. This allows incidents to be detected as they occur, before they become outages. Automatically identifying the root cause of problems can speed up incident and outage resolution. BigPanda identifies both root cause changes and infrastructure-related root causes. Rapidly resolve outages and incidents. BigPanda automates the incident response process, including ticketing, notification, tickets, incident triage, and war room creation. Integrating BigPanda and enterprise runbook automation tools will accelerate remediation. Every company's lifeblood is its applications and cloud services. Everyone is affected when there is an outage. BigPanda consolidates AIOps market leadership with $190M in funding and a $1.2B valuation

We address your most pressing business challenges through adaptable, straightforward, and scalable solutions designed to facilitate your digital transformation journey. Start utilizing our premier business observability platform today to achieve comprehensive visibility across your operations with insights tailored for business needs, powered by AppDynamics and Cisco. Focus on what truly matters for your organization and your workforce, allowing you to monitor, collaborate, and act in real time. By gaining a profound understanding of user interactions and application performance, you can convert efficiency into profitability. Link full-stack performance analytics with essential business indicators such as conversion rates, enabling you to swiftly tackle problems before they have a detrimental effect on revenue. Navigate the uncertainties of the modern technological environment with our easily deployable solutions that promote growth, enhance customer satisfaction, and engage your teams in achieving business excellence. By aligning application performance with customer experiences and key business outcomes, you can ensure that critical issues are prioritized effectively, safeguarding your customers' experiences. The synergy between performance metrics and business success is vital for fostering innovation and maintaining a competitive edge.

Netreo is the best full-stack IT infrastructure management and observation platform. Netreo is a single source for truth for proactive performance monitoring and availability monitoring of large enterprise networks, infrastructure, and applications. Our solution is used by: IT executives should have full visibility of the business service, right down to the infrastructure and network that supports them. IT Engineering departments are used as a decision support system to plan and architect modern solutions. IT Operations teams can have real-time visibility into what is going wrong in their environment, which bottlenecks exist, and who it is affecting. All of these insights are available for systems and vendor mix in large heterogeneous environments that are constantly changing. We have a growing list of vendors that we support (over 350 integrations), including network vendors, storage, virtualization, and servers.

Datadog is the cloud-age monitoring, security, and analytics platform for developers, IT operation teams, security engineers, and business users. Our SaaS platform integrates monitoring of infrastructure, application performance monitoring, and log management to provide unified and real-time monitoring of all our customers' technology stacks. Datadog is used by companies of all sizes and in many industries to enable digital transformation, cloud migration, collaboration among development, operations and security teams, accelerate time-to-market for applications, reduce the time it takes to solve problems, secure applications and infrastructure and understand user behavior to track key business metrics.

LogicMonitor is the leading SaaS-based, fully-automated observability platform for enterprise IT and managed service providers. Cloud-first and hybrid ready. LogicMonitor helps enterprises and managed service providers gain IT insights through comprehensive visibility into networks, cloud, applications, servers, log data and more within one unified platform. Drive collaboration and efficiency across IT and DevOps teams, in a fully secure, intelligently automated platform. By providing end-to-end observability for enterprise businesses, LogicMonitor connects coders to consumers, customer experience to the cloud, infrastructure to applications and business insights into instant actions. Maximize uptime, optimize end-user experience, predict what comes next, and keep your business fearlessly moving forward.

Do you struggle to manage all those alerts and tickets that come in? Dell APEX AIOps can reduce noise, detect incidents sooner, and fix issues faster. Do not let a flood alerts slow you. We remove these annoying alerts automatically so that you can enjoy your day without distraction. Never look at a ticket again. We send you "Situations" instead of tickets so you can fix problems faster before your customers complain. Stop wasting your time switching between tools. We bring all the tools together in one place, so you can manage any incident regardless of its origin. Use AI and ML to identify patterns and prevent them from happening again. Continuous delivery means continuous changes. Dell APEX AIOps automates the incident management workflow to provide continuous improvement. This gives you more time for other important and enjoyable tasks.

Transforming data into actionable insights is made simple with Splunk, which is securely and reliably managed as a scalable service. By entrusting your IT backend to our Splunk specialists, you can concentrate on leveraging your data effectively. The infrastructure, provisioned and overseen by Splunk, offers a seamless, cloud-based data analytics solution that can be operational in as little as 48 hours. Regular software upgrades guarantee that you always benefit from the newest features and enhancements. You can quickly harness the potential of your data in just a few days, with minimal prerequisites for translating data into actionable insights. Meeting FedRAMP security standards, Splunk Cloud empowers U.S. federal agencies and their partners to make confident decisions and take decisive actions at mission speeds. Enhance productivity and gain contextual insights with the mobile applications and natural language features offered by Splunk, allowing you to extend the reach of your solutions effortlessly. Whether managing infrastructure or ensuring data compliance, Splunk Cloud is designed to scale effectively, providing you with robust solutions that adapt to your needs. Ultimately, this level of agility and efficiency can significantly enhance your organization's operational capabilities.

Amazon CloudWatch serves as a comprehensive monitoring and observability tool designed specifically for DevOps professionals, software developers, site reliability engineers, and IT administrators. This service equips users with essential data and actionable insights necessary for overseeing applications, reacting to performance shifts across systems, enhancing resource efficiency, and gaining an integrated perspective on operational health. By gathering monitoring and operational information in the forms of logs, metrics, and events, CloudWatch delivers a cohesive view of AWS resources, applications, and services, including those deployed on-premises. Users can leverage CloudWatch to identify unusual patterns within their environments, establish alerts, visualize logs alongside metrics, automate responses, troubleshoot problems, and unearth insights that contribute to application stability. Additionally, CloudWatch alarms continuously monitor your specified metric values against established thresholds or those generated through machine learning models to effectively spot any anomalous activities. This functionality ensures that users can maintain optimal performance and reliability across their systems.

The Riverbed Aternity platform harnesses the power of AI-driven analytics and self-healing mechanisms to enhance both employee efficiency and customer satisfaction while enabling swift market entry with high-quality applications, reducing IT operational expenses, and managing the complexities of IT transformation. By providing AI-powered insights derived from authentic end-user experience data and precise telemetry across various endpoints, applications, infrastructure, and networks, Riverbed Aternity equips Digital Workplace teams with essential tools such as DXI for benchmarking, an Intelligent Service Desk, and AI-enhanced troubleshooting. These features facilitate ongoing service enhancement and proactive incident prevention throughout the organization. Explore how Aternity can empower enterprises to achieve comprehensive visibility across their environments, lower IT asset expenditures, promote sustainable IT practices, and elevate the satisfaction of both employees and customers, ultimately driving organizational success.

BMC Helix Operations Management serves as a comprehensive, cloud-native solution for observability and AIOps, specifically engineered to address the complexities of hybrid-cloud environments. Adopting a service-oriented perspective towards observability data is crucial for achieving effective AIOps results. It facilitates the integration of third-party observability inputs, including metrics, events, logs, incidents, changes, and topologies, into a unified IT data repository. This enables users to monitor service health and enhances the capacity for pinpointing root causes through automatically generated dynamic business service models. The AI-driven features improve the signal-to-noise ratio by employing event suppression, de-duplication, and correlation, all aimed at generating actionable insights. Users can quickly identify root causes with AI probability assignments to key causal nodes based on comprehensive data and service models. Additionally, the platform aids in preventing future incidents through proactive Business Service Health monitoring and AI-driven outage predictions. Troubleshooting is expedited via enriched logs and advanced analytics, while users can conveniently request and implement automations through BMC or other third-party tools, making management seamless and efficient. Ultimately, this solution empowers organizations to enhance their operational resilience and streamline management processes.

StackState's Topology & Relationship-Based Observability platform allows you to manage your dynamic IT environment more effectively. It unifies performance data from existing monitoring tools and creates a single topology. This platform allows you to: 1. 80% Reduced MTTR by identifying the root cause of the problem and alerting the appropriate teams with the correct information. 2. 65% Less Outages: Through real-time unified observation and more planned planning. 3. 3.3.2. 3x faster releases: Developers are given more time to implement the software. Get started today with our free guided demo: https://ancillary-proxy.atarimworker.io?url=https%3A%2F%2Fwww.stackstate.com%2Fschedule-a-demo

Middleware Observability & management software for Messaging, event processing, and Streaming Across Hybrid Clouds (MESH). - 360 degree situational awareness® with complete observability of Integration MESH - Manage configuration, administration and deployment in a secure manner and automate them. - Track and trace transactions, messages, and flows - Collect data, monitor performance, and benchmark it meshIQ provides granular controls for managing configurations in the MESH, reducing downtime and allowing quick recovery after outages. It allows you to search, browse, track and trace messages in order to detect bottlenecks, speed up root cause analysis, and detect bottlenecks. Unlocks integration blackbox for visibility across MESH infrastructure in order to visualize, analyse, report and predict. Delivers the capability to trigger automated action based on predefined criteria or intelligent AI/ML actions.

Gain comprehensive insight into your cloud-native and distributed applications, encompassing everything from microservices to serverless setups, allowing for swift identification and resolution of underlying issues. Effortlessly integrate Application Performance Management (APM) to automatically detect anomalies, visualize service dependencies, and streamline the investigation of outliers and unusual behaviors. Enhance your application code with robust support for widely-used programming languages, OpenTelemetry, and distributed tracing methodologies. Recognize performance bottlenecks through automated, curated visual representations of all dependencies, which include cloud services, messaging systems, data storage, and third-party services along with their performance metrics. Investigate anomalies in detail, diving into transaction specifics and various metrics for a more profound analysis of your application’s performance. By employing these strategies, you can ensure that your services run optimally and deliver a superior user experience.

Full-stack platform for monitoring your hardware and software. InsightCat, a full-stack monitoring solution for infrastructure monitoring, allows you to search, analyze, aggregate and summarize system metrics from one place. The solution was designed to be simple and address the most pressing requests of DevOps and SecOps (System administrators, SecOps and IT specialists) related to infrastructure monitoring, security log management, log management, log management, and other issues. This solution allows you to: Perform infrastructure monitoring. Identify anomalies in your infrastructure and eliminate them as quickly possible. This will also prevent similar problems from happening again. Synthetic monitoring. Monitoring your web services 24 hours a day. Be aware of any critical downtimes in advance. Log management. Log management. Smart alerting and escalation. To keep your team informed of any unusual behavior, spikes or errors, set up the flexible alarming system.

Improving business outcomes involves making it easier to spot and address high-priority incidents. The WatchTower Platform serves as a comprehensive observability tool that streamlines incident resolution specifically within mainframe environments by effectively integrating and correlating events, data flows, and metrics across various IT silos. It provides a cohesive and intuitive interface for operations teams, allowing them to optimize their workflows. Leveraging established AIOps solutions, WatchTower is adept at detecting potential problems at an early stage, which aids in proactive mitigation. Additionally, it utilizes OpenTelemetry to transmit mainframe data and insights to observability tools, allowing enterprise SREs to pinpoint bottlenecks and improve operational effectiveness. By enhancing alerts with relevant context, WatchTower eliminates the necessity for logging into multiple tools to gather essential information. Its workflows expedite the processes of problem identification, investigation, and incident resolution, while also simplifying the handover and escalation of issues. With such capabilities, WatchTower not only enhances incident management but also empowers teams to proactively maintain high service availability.

Revolutionize your operations across various sectors by leveraging AI and Automation to establish an Autonomous Enterprise that enhances resilience, assures quality, and elevates the customer experience. Digitate’s ignio addresses your operational challenges, enabling the transition to an Agile, Resilient, and Autonomous Enterprise. Organizations can swiftly adapt to changes, embark on digital transformations, and foster innovation to thrive in competitive landscapes. By utilizing ignio, you can shift your IT and business operations from a reactive stance to a proactive one, propelling you toward the ability to ‘Predict, Prescribe, and Prevent.’ Discover how enterprises can enhance their business and IT operational strategies to forge a path into an Autonomous Enterprise. Begin your transformation journey from Traditional to Automated and ultimately to Autonomous Operations. With the power of AI and Machine Learning, Autonomous Operations empower businesses to minimize manual intervention, seamlessly adapt to both business and IT shifts with lower costs, and prioritize innovation as a core focus. This strategic shift not only optimizes efficiency but also positions organizations to thrive in an ever-evolving landscape.

You can innovate faster in the cloud, improve user experience and future-proof applications. Splunk is designed for cloud-native enterprises and helps you solve current problems. Splunk helps you detect any problem before it becomes a customer problem. Our AI-driven Directed Problemshooting reduces MTTR. Flexible, open-source instrumentation eliminates lock-in. Optimize performance by seeing all of your application and using AI-driven analytics. You must observe everything in order to deliver an excellent end-user experience. NoSample™, full-fidelity trace ingestion allows you to leverage all your trace data and identify any anomalies. Directed Troubleshooting reduces MTTR to quickly identify service dependencies, correlations with the underlying infrastructure, and root-cause errors mapping. You can break down and examine any transaction by any dimension or metric. You can quickly and easily see how your application behaves in different regions, hosts or versions.

Zenoss Cloud stands out as a pioneering SaaS-based intelligent platform for IT operations management, capable of streaming and normalizing all machine data, which fosters the development of context essential for averting service disruptions in intricate and contemporary IT settings. By utilizing Zenoss, enterprises can redirect their focus towards business growth, alleviating the burdens that hinder their architecture and operations teams. Organizations leveraging Zenoss are empowered to eradicate infrastructure blind spots, anticipate the repercussions on business services prior to outages, and expedite incident resolution, all while scaling to meet the demands of their operations. Designed specifically for today's IT infrastructures, Zenoss Cloud transforms the way businesses manage their systems and services. Together, we can explore potential collaborations to enhance operational efficiency and resilience.

After a few late-night code fires, we set out to find application performance management tools that would help us stop them. We were able to identify what was wrong, but it didn't tell us why or how to prevent future failures. Retrace was created to do just that. We believe that when our 1300+ customers spend less of their time fighting technology, they spend more time releasing it. This makes the world a better place.

Reduce your infrastructure expenses by a third, cut data center upgrades by 75%, and reclaim 30% of your engineering time through enhanced resource management strategies. As applications become increasingly intricate, they can overwhelm your teams as they struggle to meet ever-changing demands. Often, when application performance falters, teams find themselves responding too late, addressing issues at a human pace. To prevent service interruptions, businesses may resort to overprovisioning resources, which can lead to expensive miscalculations that fail to yield the desired results. The IBM® Turbonomic® Application Resource Management (ARM) platform helps eliminate this uncertainty, leading to significant savings in both time and finances. By automating essential actions in real-time without the need for human oversight, it ensures the optimal utilization of compute, storage, and network resources for your applications across all layers of the technology stack. Ultimately, this proactive approach allows teams to focus on innovation rather than maintenance.

Safeguard business service-level agreements by utilizing dashboards that enable monitoring of service health, troubleshooting alerts, and conducting root cause analyses. Enhance mean time to resolution (MTTR) through real-time event correlation, automated incident prioritization, and seamless integrations with IT service management (ITSM) and orchestration tools. Leverage advanced analytics, including anomaly detection, adaptive thresholding, and predictive health scoring, to keep an eye on key performance indicators (KPIs) and proactively avert potential issues up to 30 minutes ahead of time. Track performance in alignment with business operations through ready-made dashboards that not only display service health but also visually link services to their underlying infrastructure. Employ side-by-side comparisons of various services while correlating metrics over time to uncover root causes effectively. Utilize machine learning algorithms alongside historical service health scores to forecast future incidents accurately. Implement adaptive thresholding and anomaly detection techniques that automatically refine rules based on previously observed behaviors, ensuring that your alerts remain relevant and timely. This continuous monitoring and adjustment of thresholds can significantly enhance operational efficiency.

Elevate your log management with Honeycomb, a platform designed specifically for contemporary development teams aiming to gain insights into application performance while enhancing log management capabilities. With Honeycomb’s rapid query functionality, you can uncover hidden issues across your system’s logs, metrics, and traces, utilizing interactive charts that provide an in-depth analysis of raw data that boasts high cardinality. You can set up Service Level Objectives (SLOs) that reflect user priorities, which helps in reducing unnecessary alerts and allows you to focus on what truly matters. By minimizing on-call responsibilities and speeding up code deployment, you can ensure customer satisfaction remains high. Identify the root causes of performance issues, optimize your code efficiently, and view your production environment in high resolution. Our SLOs will alert you when customers experience difficulties, enabling you to swiftly investigate the underlying problems—all from a single interface. Additionally, the Query Builder empowers you to dissect your data effortlessly, allowing you to visualize behavioral trends for both individual users and services, organized by various dimensions for enhanced analytical insights. This comprehensive approach ensures that your team can respond proactively to performance challenges while refining the overall user experience.

OpenText AI Operations Management (Operations Bridge) is a comprehensive AIOps platform designed to provide enterprises with full-stack visibility and automated management of IT operations across cloud, on-premises, and XaaS environments. The solution dynamically discovers services and dependent resources, consolidating performance and event data from multiple sources to improve IT observability and accelerate incident resolution. Its AI-powered event correlation intelligently groups symptomatic alerts, reducing event noise and speeding up root cause identification. Deployment options include flexible SaaS and on-premises models, enabling organizations to balance control, speed, and scalability according to their strategic priorities. Embedded automation workflows enable rapid remedial actions through thousands of pre-built operations, minimizing manual intervention. The platform also delivers detailed service performance insights to pinpoint resource bottlenecks affecting user experience. OpenText AI Operations Management integrates seamlessly with existing toolchains to provide actionable intelligence and faster mean time to repair. It helps IT teams proactively manage service health and enhance operational efficiency.

Synergy serves as an AI-driven command center designed for enterprise IT operations, consolidating fragmented monitoring, ticketing, logging, and documentation into a cohesive interface. By continuously integrating data from tools such as Splunk, New Relic, Jira, ServiceNow, and Confluence, it transforms overwhelming alert storms into well-organized, prioritized insights. Its Smart Incident Workflows streamline routine processes, recommend subsequent actions, identify ownership gaps, and expedite resolutions, thereby reducing the average time for detection and repair. Additionally, Synergy’s proactive monitoring capabilities identify potential risks ahead of conventional alerts, highlight error surges and missed escalations, detect emerging trends, and respond to investigative inquiries using natural language. Furthermore, its integrated root cause analysis tracks incidents comprehensively across timelines, logs, metrics, tickets, and post-mortem evaluations, connecting to related events for immediate context and producing succinct summaries to aid in understanding. Overall, Synergy enhances operational efficiency and effectiveness for IT teams, ensuring they remain ahead of potential issues.

When organizations choose to invest in a comprehensive observability platform that integrates data, insights, and actions throughout their IT landscape, they are able to address issues more swiftly while also removing data silos, reducing the need for resource-intensive war rooms, and alleviating alert fatigue. The Riverbed IQ unified observability solution empowers both business and IT to make quick and effective decisions by encapsulating expert troubleshooting knowledge, enabling less experienced staff to deliver more first-level resolutions, which in turn fosters digital innovation and enhances the overall digital experience for both customers and employees. By utilizing broad-based telemetry, organizations can attain a cohesive view of performance and insights, establishing a solid foundation of unified observability that supports the delivery of all other capabilities. Riverbed IQ’s methodology towards unified observability initiates with our full-fidelity telemetry, which spans across network and infrastructure components and incorporates metrics related to the end-user experience, ensuring a comprehensive understanding of system performance. This holistic approach not only streamlines troubleshooting but also positions organizations to respond adeptly to evolving digital demands.

NetOp Cloud serves as an AI-powered network operations platform aimed at streamlining and improving network management for both enterprises and managed service providers. It delivers real-time insights within hybrid and multi-vendor settings, effectively merging traditional and cloud-managed networks into a cohesive dashboard. Among its notable features are predictive analytics for networks, automated solutions for incidents, and smart filtering of alerts, which together can decrease IT ticket submissions by as much as 90% and speed up resolution times. The AI component of NetOp is designed to continuously learn and adapt to the behavior of the network, offering proactive alerts for anomalies, conducting root cause analyses, and either suggesting or executing corrective measures independently. Furthermore, it allows for smooth integration with pre-existing systems through APIs and can scale from single-site implementations to extensive global networks, making it a versatile choice for various organizational needs. This adaptability ensures that organizations can maintain optimal network performance as they grow and evolve.

Boasting almost two decades of experience in assisting Enterprises and Managed Service Providers (MSPs) around the world in optimizing their SAP and cloud environments, we possess the expertise needed to enhance service quality, boost productivity, foster innovation, and ensure compliance for businesses dependent on SAP. Established in Switzerland, we have expanded our reach with a global presence in the UK, USA, Germany, and Australia, positioning us to effectively support major SAP clients and Managed Service Providers. Our commitment to understanding the unique needs of our clients sets us apart in the industry.

Unravel empowers data functionality across various environments, whether it’s Azure, AWS, GCP, or your own data center, by enhancing performance, automating issue resolution, and managing expenses effectively. It enables users to oversee, control, and optimize their data pipelines both in the cloud and on-site, facilitating a more consistent performance in the applications that drive business success. With Unravel, you gain a holistic perspective of your complete data ecosystem. The platform aggregates performance metrics from all systems, applications, and platforms across any cloud, employing agentless solutions and machine learning to thoroughly model your data flows from start to finish. This allows for an in-depth exploration, correlation, and analysis of every component within your contemporary data and cloud infrastructure. Unravel's intelligent data model uncovers interdependencies, identifies challenges, and highlights potential improvements, providing insight into how applications and resources are utilized, as well as distinguishing between effective and ineffective elements. Instead of merely tracking performance, you can swiftly identify problems and implement solutions. Utilize AI-enhanced suggestions to automate enhancements, reduce expenses, and strategically prepare for future needs. Ultimately, Unravel not only optimizes your data management strategies but also supports a proactive approach to data-driven decision-making.

AppEnsure specializes in Application Performance Management (APM) aimed at IT Operations, enabling proactive oversight of the end-user experience. What sets AppEnsure apart is its ability to link actual end-user response times with the performance of the application delivery infrastructure, offering actionable insights that can cut the resolution time for application outages and slowdowns by up to 95%. It delivers a user-centric experience, showcasing real-time response times for each application accessed by the user. Additionally, it automatically maps the complete service delivery topology from end to end. The platform tracks the response times for every user across all application interactions, analyzing each step along the way. It also conducts thorough diagnostics and issues alerts when it detects unusual behavior or deviations in response times. Furthermore, AppEnsure is versatile enough to support various types of applications, whether they are business-critical vendor-provided options, custom-developed solutions, or composite applications, regardless of their location, be it physical, virtual, public cloud, or hybrid. With its comprehensive monitoring capabilities, AppEnsure ensures that IT teams can swiftly address and rectify performance issues, enhancing overall user satisfaction.

Accelerate the transition from data to tangible business results with Splunk. Splunk Enterprise streamlines the process of gathering, analyzing, and leveraging the hidden potential of the vast data created by your technological framework, security measures, and enterprise applications—equipping you with the knowledge necessary to enhance operational efficiency and achieve business objectives. Effortlessly gather and index log and machine data from a variety of sources. Merge your machine data with information stored in relational databases, data warehouses, as well as Hadoop and NoSQL data repositories. The platform's multi-site clustering and automatic load balancing capabilities are designed to accommodate hundreds of terabytes of data daily, ensuring quick response times and uninterrupted access. Customizing Splunk Enterprise to suit various project requirements is straightforward with the Splunk platform. Developers have the flexibility to create bespoke Splunk applications or incorporate Splunk data into existing applications. Furthermore, applications developed by Splunk, our collaborators, and the community enhance and expand the functionalities of the Splunk platform, making it a versatile tool for organizations of all sizes. This adaptability ensures that users can extract maximum value from their data in a rapidly changing business landscape.

Enhancing service and support efficiency, alongside business satisfaction, begins with the ability to foresee and prevent downtime. EV Observe serves as a comprehensive monitoring platform tailored for networks, IoT devices, IT infrastructure, cloud environments, and application monitoring, ensuring a seamless end-to-end service experience. Our solution empowers organizations to adopt a proactive and predictive stance towards service support, delivery, and observability, facilitating collaborative self-help and self-healing capabilities, as well as providing in-depth insights into performance and availability. This approach enables teams to concentrate on delivering value and fostering innovation that propels business success, ultimately leading to greater employee engagement, enriched customer experiences, heightened productivity, and enhanced resiliency. Specifically designed for SaaS monitoring in a multi-client and multi-site environment, it also integrates a comprehensive software production tool that encompasses the entire range of software processes while promoting the implementation of DevOps practices for optimized operational efficiency. The holistic nature of our platform ensures that organizations can adapt swiftly to changing demands in the digital landscape.

TrueSight Operations Management provides comprehensive performance monitoring and event management solutions. By leveraging AIOps, it continuously learns from behaviors, correlates, analyzes, and prioritizes event data, enabling IT operations teams to identify, locate, and resolve issues more rapidly. It also detects data anomalies and issues proactive alerts to address potential problems before they affect services. TrueSight Infrastructure Management is designed to identify and rectify performance issues before they disrupt business operations, as it autonomously learns the typical behavior of your infrastructure and triggers alerts only when attention is required. This focus allows IT teams to concentrate on the most critical events that affect both their operations and the overall business. Additionally, TrueSight IT Data Analytics employs machine-assisted techniques to analyze log data, metrics, events, changes, and incidents, allowing users to efficiently navigate through vast amounts of information with just one click, thus enhancing problem-solving speed. Ultimately, the integration of these solutions streamlines IT operations and improves overall service reliability.

A centralized approach driven by AI and machine learning is designed to handle vast quantities of IT-related data sourced from various platforms. This approach enhances the responsiveness of multiple teams to outages and performance issues while ensuring seamless interaction with IT service management technologies. By employing AIOps, organizations can effectively address daily IT operational challenges on a large scale, utilizing a range of advanced techniques such as machine learning, network science, combinatorial optimization, and additional computational methods. AIOps equips enterprises to manage an extensive array of IT management tasks, which includes intelligent alerting, correlating alerts, escalating alerts, automating remediation, investigating root causes, and optimizing capacity. Implementing a structured framework enables the proactive refinement of processes, resources, personnel, information, and communication channels. Continuous oversight and optimization of operations are essential, allowing for 24/7 management of IT functions. Additionally, establishing effective processes helps minimize the disruptive noise that often accompanies incident occurrences, ultimately leading to a more streamlined IT environment. This comprehensive strategy can significantly enhance overall operational efficiency and reliability.

Autointelli Inc, a leader in AIOps, delivers innovative solutions that revolutionize modern IT operations through a combination of automation and advanced machine learning techniques. Our focus on providing solutions has led us to create an AIOps platform designed to streamline data center automation. By utilizing the Autointelli AIOps platform, you can effectively minimize alert noise, pinpoint root issues, and reallocate your team to focus on more critical IT responsibilities. Partner with us to enhance your digital workplace experience. The Autointelli AIOps platform accelerates event correlation and seamlessly escalates complex incidents to the appropriate engineers. Furthermore, it includes a robust self-service automation feature, enabling users to design countless workflows for automation purposes. The platform's root cause analysis capability allows for the identification of core issues affecting both hardware and software. Additionally, our analytics tools are engineered to boost your business performance by gleaning valuable insights from all significant data sources, ensuring you remain competitive in a rapidly changing landscape. As technology evolves, having an intelligent AIOps solution becomes essential for sustained operational success.

Mist AI, an essential component of Juniper’s AI-Native Networking Platform, employs a blend of artificial intelligence, machine learning, and data science methodologies to enhance user experiences and streamline operations across various domains such as wireless access, wired access, SD-WAN, WAN Edge, data centers, and security. It gathers data from a wide array of sources, including Juniper Mist Access Points, Switches, Session Smart Routers, WAN Edge Routers, and Firewalls, enabling comprehensive visibility into user experiences. By working synergistically with Mist AI, these devices facilitate the optimization of user experiences from client to cloud, encompassing automated event correlation, root cause analysis, Self-Driving Network functionalities, network assurance, proactive anomaly detection, and much more. Furthermore, Juniper utilizes Mist AI to enhance its next-generation customer support. At the core of this initiative is Marvis, the first AI-driven virtual network assistant in the industry, which offers deep insights and assistance to IT personnel while continuously learning to improve its service. Ultimately, Mist AI represents a significant advancement in network management technology, poised to transform how organizations handle their networking challenges.

Selector’s software-as-a-service leverages machine learning and natural language processing to deliver self-service analytics that facilitate immediate access to actionable insights, significantly decreasing mean time to resolution (MTTR) by as much as 90%. This innovative Selector Analytics platform harnesses artificial intelligence and machine learning to perform three critical functions, equipping network, cloud, and application operators with valuable insights. It gathers a wide array of data—including configurations, alerts, metrics, events, and logs—from diverse and disparate data sources. For instance, Selector Analytics can extract data from router logs, device performance metrics, or configurations of devices within the network. Upon gathering this information, the system normalizes, filters, clusters, and correlates the data using predefined workflows to generate actionable insights. Subsequently, Selector Analytics employs machine learning-driven data analytics to evaluate metrics and events, enabling automated detection of anomalies. In doing so, it ensures that operators can swiftly identify and address issues, enhancing overall operational efficiency. This comprehensive approach not only streamlines data processing but also empowers organizations to make informed decisions based on real-time analytics.

Aisera is leading the charge in innovation by launching a groundbreaking solution that transforms the dynamics between businesses and their customers. Utilizing state-of-the-art AI technology, Aisera delivers a proactive, tailored, and foresighted experience that streamlines operations and support in diverse fields such as HR, IT, sales, and customer service. By offering user-friendly self-service resolutions reminiscent of consumer-grade solutions, Aisera not only empowers its users but also enhances their success. By harnessing the potential of digital transformation, Aisera expedites the transition towards a more efficient future. Through the incorporation of user and service behavioral intelligence, Aisera facilitates the complete automation of tasks, actions, and essential business processes. By seamlessly connecting with top-tier platforms like Salesforce, Zendesk, ServiceNow, Microsoft, Adobe, Oracle, SAP, Marketo, Hubspot, and Okta, Aisera delivers significant business value while setting new standards in operational excellence. This innovative approach not only simplifies workflows but also enhances overall productivity across various sectors.