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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Introducing the ultimate self-repairing IT solution tailored for your enterprise. With its remarkable cognitive abilities, HEAL proactively averts IT system failures before they occur, allowing you to devote your attention to other vital areas of your business. In today’s fast-moving environment, merely identifying and reporting incidents post-factum is insufficient. HEAL stands out as a revolutionary IT tool that not only addresses issues but also anticipates and mitigates them through advanced AI algorithms and machine learning techniques, ensuring seamless operations for enterprises. Utilizing an innovative approach known as 'workload-behavior correlation,' HEAL thoroughly examines all elements essential for the efficient functioning of an IT system, including volume, composition, and payload. Whenever it detects any irregular behavior, it promptly initiates either a healing response or a scaling action based on the underlying cause, making it an indispensable asset for modern businesses striving for reliability and efficiency. This proactive strategy empowers organizations to maintain optimal performance and reduce downtime significantly.

Description

Safeguard business service-level agreements by utilizing dashboards that enable monitoring of service health, troubleshooting alerts, and conducting root cause analyses. Enhance mean time to resolution (MTTR) through real-time event correlation, automated incident prioritization, and seamless integrations with IT service management (ITSM) and orchestration tools. Leverage advanced analytics, including anomaly detection, adaptive thresholding, and predictive health scoring, to keep an eye on key performance indicators (KPIs) and proactively avert potential issues up to 30 minutes ahead of time. Track performance in alignment with business operations through ready-made dashboards that not only display service health but also visually link services to their underlying infrastructure. Employ side-by-side comparisons of various services while correlating metrics over time to uncover root causes effectively. Utilize machine learning algorithms alongside historical service health scores to forecast future incidents accurately. Implement adaptive thresholding and anomaly detection techniques that automatically refine rules based on previously observed behaviors, ensuring that your alerts remain relevant and timely. This continuous monitoring and adjustment of thresholds can significantly enhance operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AXYVOR No 
BlueCat Gateway No 
CloudApper iPaaS No 
CloudFabrix No 
Evolven No 
SAP Store No 
Splunk User Behavior Analytics No 
The Galileo Suite No 

Integrations

AXYVOR Yes 
BlueCat Gateway Yes 
CloudApper iPaaS Yes 
CloudFabrix Yes 
Evolven Yes 
SAP Store Yes 
Splunk User Behavior Analytics Yes 
The Galileo Suite Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

HEAL Software

Founded

2003

Country

United States

Website

healsoftware.ai/

Vendor Details

Company Name

Cisco

Founded

1984

Country

United States

Website

www.splunk.com/en_us/products/it-service-intelligence.html

Product Features

Application Performance Monitoring (APM)

Baseline Manager No 
Diagnostic Tools Yes 
Full Transaction Diagnostics Yes 
Performance Control Yes 
Resource Management Yes 
Root-Cause Diagnosis Yes 
Server Performance Yes 
Trace Individual Transactions Yes 

Product Features

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

IT Service

Contract Management No 
IT Asset Management No 
Incident Management No 
Knowledge Management No 
Release Management No 
Self Service Portal No 
Service Catalog No 
Service Reporting No 
Ticket Management No 

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