GestSup Description
GESTSUP is a fully web-based Support Management tool that facilitates the oversight of tickets and equipment. It is designed for simplicity, ensuring a quick and easy onboarding experience for both users and administrators alike. Additionally, it offers a customizable experience, allowing you to turn on only the features that you require. Since its inception in 2007, the application has been under continuous development and maintenance to enhance its functionality. Moreover, you can connect with a vast community of users ready to offer assistance and share their insights. This collaborative environment further enriches the user experience, making it easier to navigate challenges.
GestSup Alternatives
Serviceaide is an intuitive service management solution which can be implemented within weeks and not months. You will see a real ROI with low administration costs and rapid implementation. Flexible platform that can be used on-premises or in the cloud. Serviceaide is built on ITIL best practice and has all the components that your team requires. You can select the environment that suits your technology, infrastructure, and compliance needs. Serviceaide is a comprehensive and affordable solution that provides IT staff the tools they need to manage everything, from tickets to incident, change, and asset management. Serviceaide features a virtual agent, self service portals, and AI-based functions to support analyst and user productivity. Automate processes in technical workflows, business processes and services to increase business agility.
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Freshservice is the right choice if you are looking for an IT service desk solution with simplicity. Freshservice is an easy-to-use ITIL service desk from Freshworks that helps businesses modernize IT and other business functions without the complexity and cost. Freshservice provides everything teams need to manage proactive IT services, including asset management, ticketing, configuration management, enhanced impact analysis, robust incident management functions, and more.
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SolarWinds Web Help Desk
Web Help Desk software offers simplicity and automation through its intuitive web interface and service portal. It streamlines help desk ticketing, IT asset management, and helps with support tickets. You can benefit from the built-in knowledge base, IT Change Control, SLA Alerting, Performance Reporting, Customer Surveys, and other features.
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Mint Service Desk
Mint Service Desk software is the next-generation in ITSM Software. The main functionalities of Mint Service Desk include: – Incident Management – Asset Management – Customer Portal – Multi Channel Communication Dynamic attributes Chat communication Ticket types Custom views.
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Integrations
API:
Yes, GestSup has an API
No Integrations at this time
Company Details
Company:
GestSup
Year Founded:
2007
Headquarters:
France
Website:
gestsup.fr/
Media
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Product Details
Platforms
Windows
Types of Training
Training Docs
Customer Support
Business Hours
Online Support
GestSup Features and Options
Help Desk Software
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
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