Alternatives to GAO Research

3CX is an open-standards, software-based IP PBX that provides complete Unified Communications right out of the box. 3CX is suitable for all industries and sizes. It can provide everything you need, from mobility and status to advanced call center features and more, at a fraction the cost. 3CX is ideal for remote companies and includes mobile apps, video conference, and website live chat. The installation, management, and maintenance of the PBX are so simple that you can easily manage it yourself, on your own appliance, server, or on a cloud-based platform. You can also choose to have it hosted on 3CX for an easy solution.

PBXware is the first and most established IP PBX Professional Open Standards Turnkey Telephony Platform. PBXware has been providing flexible, reliable and scalable Next Generation Communication Systems (NGCS) and VoIP solutions to small and medium-sized businesses (SMBs), enterprises and Internet Telephony Service Providers, (ITSPs), call centers and governments around the world since 2004. This is done by combining the best of the latest technologies. Bicom Systems softswitch is available in the Business, Call Center, and Multi-Tenant Editions. Each edition supports specific features that maximize performance, reliability, expandability, and expandability.

Whether you're working from your desktop computer, a versatile multi-function printer (MFP), or even on the go with your mobile device, eGoldFax empowers you with effortless fax communication like never before. Discover a world of possibilities with eGoldFax. Effortlessly redirect incoming faxes to your preferred destination—be it an email address, a network folder, or a designated printer—providing you with the ultimate flexibility to access and manage your faxes in a manner tailored to your unique workflow. eGoldFax integrates with all major Multi-Function Product providers such as Sharp, Kyocera, Xerox, Konica Minolta, Canon, HP, Ricoh, Lexmark, and more. An API is available for advanced workflows. In addition to revolutionizing faxing, eGoldFax empowers organizations to achieve compliance with various regulatory frameworks such as HIPAA, GDPR, PCI, FERPA, and more. Join countless satisfied customers who trust eGoldFax to safeguard their sensitive information and ensure adherence to critical industry standards.

Our proprietary technology has been providing telecom services since more than 20 years. We are experts in Hosted IP-PBX and SIP Trunks, Call Center Software, Wholesale, Data Services, etc. Our exceptional service, rates, and products meet the FCC standards for STIR/SHAKEN network compliance. The XCast Unified Communications is Scalable and International with unlimited, free, planet-wide, extension-to-extension, all with a web-based Administrator Control Panel (ACP) to help you manage all your features. Promotional plans: Hosted PBX Basic - $9.95/month Sip Trunking Basic - $4.95/month

Fax.Plus, an online fax service, is secure and reliable. It allows individuals, small and medium-sized businesses, healthcare providers, and other organizations to send and receive faxes online from their computers or mobile devices. Fax.Plus main features: * HIPAA compliant online fax service * Lack of integration * G Suite integration * All faxes sent and received are stored in an encrypted archive for future reference. * Cross Platform (Available on Web, Android, and iOS) * Provides toll-free Fax Numbers * Coverage worldwide

Esker VSI-FAX serves as a versatile fax server solution designed for multiple platforms, allowing companies to send and receive faxes directly from their desktop applications and enterprise systems in Linux, Unix, and Windows environments. This solution integrates effortlessly with current Voice over IP (VoIP) networks using Fax over IP (FoIP) technology, thereby removing the necessity for conventional fax machines and cutting operational expenses by as much as 40%. It is equipped to handle high-volume fax production and includes features like automated document delivery, native file imaging, and customizable routing options, which significantly improve the efficiency and reliability of fax communications. Additionally, the solution's adaptability makes it suitable for businesses of all sizes looking to streamline their faxing processes.

Venta4Net™ serves as a networked version of the widely used VentaFax software, designed for the transmission and reception of fax and voice messages through either a fax modem via traditional telephony or through the Internet using IP telephony. This innovative solution allows users to send and receive faxes and voice communications from any computer connected to a local or global network, provided that the client-side software is installed. The messages that clients create are processed through a designated server, which is one of the networked computers running the server variant of Venta4Net. It is essential for this server to have a modem or multiple modems linked to telephone lines or to be connected to the Internet for VoIP functionality. Additionally, the server can function as an answering machine, capable of receiving both fax and voice messages. Depending on user configurations, these incoming messages can be directed to specific individuals or distributed to multiple users. Once received, users have the option to manually forward these messages to additional recipients if needed, enhancing communication flexibility across the board. This comprehensive system streamlines the management of fax and voice communications within a networked environment.

OpenText™ RightFax is an advanced, centralized fax solution designed to deliver enterprise-level faxing features to organizations as a whole. It seamlessly integrates with various applications, including email, desktop tools, and document management systems, facilitating high-volume fax transmissions from sources like CRM, ERP, and ECM. When businesses require fax integration with their process management applications, RightFax serves as the ideal server to enhance operational efficiency. Deployed over a local area network (LAN), OpenText™ RightFax™ allows users, applications, and systems within the network to send and receive digital faxes without the need for paper. The enterprise-grade software connects securely to onsite analog or digital phone systems, voice-over-IP, or cloud services to ensure safe fax delivery. With its integration capabilities for both user emails and backend application faxing, RightFax plays a critical role in lowering the overall faxing expenses for businesses, ultimately supporting cost-effective communication solutions. This comprehensive approach to fax processing empowers organizations to streamline their operations while maintaining a reliable communication method.

RelayFax serves as an efficient email-to-fax and fax-to-email server, streamlining the management of your fax communications. It simplifies the tasks of sending, receiving, and organizing fax traffic over your network. By seamlessly integrating with current email solutions, RelayFax enables you to fax directly from your desktop. The RelayFax Network Fax Manager enhances this experience, making it easy to handle faxes efficiently. It accommodates a diverse range of systems and configurations, featuring support for SSL and TLS encryption, Direct Inward Dialing (DID) routing, and compatibility with TWAIN devices like scanners and digital cameras. Users have the option to utilize various types of fax modems or to send and receive faxes without one via Fax-Over-IP (FOIP) technology. Additionally, the RelayFax Network Fax Manager can automate numerous fax-related functions, including modem detection, scheduling of faxes, and routing of incoming faxes. To further enhance efficiency, it allows for the integration of Optical Character Recognition (OCR) alongside customizable routing rules, ensuring speedy faxing of scanned documents. This comprehensive solution ultimately simplifies the entire faxing process for businesses of all sizes.

Zetafax is acclaimed fax server software known for providing secure, rapid, and economical document distribution solutions. With its straightforward installation and user-friendly management, Equisys has established a solid reputation for delivering comprehensive fax server solutions that not only result in significant cost reductions but also enhance business efficiency. This reliability has made Zetafax the preferred fax server for over 65,000 clients globally. Transitioning to electronic document delivery eliminates the need for paper, leading to both time and cost efficiencies. The software also lowers expenses by automating previously manual processes and utilizes Fax over Internet Protocol (FoIP) along with SIP trunk support to further reduce call costs. Additionally, it accommodates server virtualization and offers Zetafax Online as a hybrid hosted solution. Users benefit from improved efficiency through integrated fax capabilities within familiar applications such as Word and Outlook, while automatic fax archiving facilitates quick access to sent and received documents. Overall, Zetafax enhances productivity by automating labor-intensive tasks that typically incur high costs. Furthermore, its adaptability to various business environments makes it an ideal choice for organizations looking to modernize their communication systems.

SpeechSoft Inc. specializes in the creation and distribution of telephony automation software, alongside offering hardware and comprehensive solutions that seamlessly integrate with a variety of telephony systems, including Voice over Internet Protocol (VoIP), T1, Digital PBX, and Analog formats. Their CALLMaster software consolidates six robust telephony capabilities into one comprehensive package, delivering an integrated solution suitable for diverse business operations. The telephony products from SpeechSoft are designed to be scalable and built on an open, non-proprietary framework, allowing companies to craft cost-effective solutions tailored to their specific requirements and financial constraints. Established in 1987, SpeechSoft, Inc. has leveraged its extensive experience in the industry to furnish economical telephony solutions across multiple sectors. By consistently collaborating with top-tier partners such as Microsoft and Dialogic, SpeechSoft remains committed to providing innovative, state-of-the-art solutions that meet the evolving needs of its clients. With a focus on fostering long-term relationships, the company aims to adapt its offerings to future advancements in telephony technology.

Joy Fax Server enables users to send and receive faxes over a public phone line within a network setting. This user-friendly fax software also facilitates the management of group faxing and contact lists for faxes. When incoming faxes arrive, the server can automatically print them or forward them to your email inbox. Outgoing faxes are submitted through the Joyfax Client, which operates on workstations or terminal server clients like Citrix. Clients on the network receive automatic notifications regarding incoming faxes as well as the status of their outgoing fax submissions. Features include the ability to send faxes to email, automatic routing of faxes, and faxing over IP (FoIP), which can reduce call costs by up to 90%. Additionally, users can receive SMS alerts for both incoming and outgoing faxes, utilize a blacklist feature to prevent junk or spam faxes, and enjoy straightforward faxing that is as quick as printing. The system is integrated with the 3CX Phone System PBX and is compatible with all versions of Windows and Windows Server, both in 32-bit and 64-bit formats, ensuring broad accessibility and ease of use. Furthermore, its robust functionality makes it an essential tool for organizations looking to streamline their communication processes.

FAXCOM, the pioneer in enterprise fax, was founded in 1986. FAXCOM is available as an on-prem or cloud service and supports multiple telephony options (T.30 to T.38, SIP, Analog, T1 PRI, T1 PRI, etc.). Virtual environments are also supported. FAXCOM is the best fax solution for medium-sized and large businesses. It is reliable, scalable and secure.

Since its inception in 1989, Thought Communications has established itself as a premier provider of fax and voice messaging solutions for PCs, empowering users to harness their computers for sending and receiving faxes and managing professional voicemail. Over the years, FaxTalk has emerged as the leading software solution in the fax and voice messaging arena, thanks to continuous innovation and development. Our software features cutting-edge technology, including support for T.38 Internet Faxing, V.34 33600 bps “Super G3” fax speeds, and the ability to transmit in high-quality color, grayscale, or black and white. Additionally, it boasts a built-in SMTP server for sending to email addresses and the capability to broadcast messages to thousands of numbers and email addresses simultaneously. For nearly three decades, FaxTalk has maintained its reputation for offering user-friendly products that combine outstanding features with ultra-reliable performance. Whether you need standalone Windows fax software or a robust network-based fax server, FaxTalk has tailored solutions to meet your requirements while ensuring seamless integration with existing systems.

Choosing the right telephone system for your business can feel daunting due to the plethora of available options. For those who have the time, please continue reading to explore various alternatives. However, if your schedule is tight, feel free to reach out to us; our experts will assist you in identifying a solution tailored to your specific needs. BDM adopts a unique perspective on telephony solutions. We consider your particular business requirements, which may include factors like company size, geographical location, remote working habits, the number of locations, and available network connectivity, to recommend the most fitting solution. Often referred to as hosted telephony, Cloud Telephony, or VoIP (Voice over Internet Protocol), this system connects directly to a data network, minimizing hardware requirements. You can choose to use a traditional desktop handset, a desktop computer equipped with a headset, a smartphone, or even a combination of these devices, providing flexibility and convenience for your communication needs. This adaptability allows businesses to create a setup that best fits their operational style and employee preferences.

Since 2003, we have been dedicated to assisting small and medium-sized enterprises in their growth journeys. Our offerings include a variety of cost-effective phone systems equipped with a multitude of features, high-speed internet services, and comprehensive IT and cybersecurity solutions. In recent years, VoIP (Voice over Internet Protocol) technology has progressed, facilitating a seamless transition of voice services to the ‘cloud.’ The term cloud generally describes services hosted in data centers that are accessed via the internet. Cloud telephony specifically pertains to voice services, focusing on replacing conventional telephone equipment like PBXs with services provided by third parties. By implementing intelligent call management and analyzing behavioral patterns, businesses can significantly enhance customer satisfaction and make more informed decisions. This advancement allows smaller companies to effectively compete with larger corporations by expanding their geographic reach and improving initial customer interactions. Additionally, users can remotely access their systems from any location, ensuring that they maintain the full functionality of their office phones while on the go. Embracing these technologies can dramatically elevate a business's operational efficiency and customer engagement.

ActFax is a robust fax server application designed for both Windows and Unix systems. Renowned for its leading role in the comprehensive integration of network fax solutions within organizations, ActFax has established itself as a standard in the industry for many years. Users can swiftly send fax messages from any workstation and application in just seconds. A diverse range of prominent companies across various sectors globally rely on ActFax for their faxing needs. The software's client/server architecture facilitates quick and seamless integration of fax and email services, compatible with not only Windows but also other operating systems such as Unix (including AIX, HP-UX, and Solaris), Linux, DOS, and mainframes. Additionally, ActFax is fully equipped to support terminal server and Citrix (XenApp) environments. The software enables connections to the public switched telephone network via multiple methods, including analog lines, ISDN, VoIP/FoIP, SIP, T.38, and Web Fax Providers. Furthermore, ActFax allows for the straightforward integration into custom applications, enabling fully automated fax transmissions and enhancing overall efficiency in communication. This broad compatibility and ease of use make ActFax a preferred choice for organizations looking to optimize their faxing processes.

Linking fax machines to on-site fax servers enhances functionality significantly. By establishing a direct connection between fax machines and VoIP providers through HTTPS, users can achieve unparalleled reliability and security. This advancement marks a groundbreaking solution for integrating fax machines into VoIP systems. The innovative Fax ATA employs HTTPS to securely transmit faxes in real time over various data connections, such as internet, cellular, and satellite, while also introducing new features like automatic fax archiving and email alerts. FaxBack offers tailored fax machine solutions specifically designed to meet the demands of modern business VoIP and Internet connectivity. This setup allows organizations to connect their fax machines either to a local fax server or directly to a VoIP provider. Additionally, FaxBack’s solutions enhance fax machines with features akin to the added capabilities VoIP provides to telephones, enabling users to receive fax notifications via email and efficiently track, archive, and manage faxes through the control panel of either the fax server or service provider. Consequently, businesses can streamline their communication processes and improve overall efficiency while maintaining the reliability of their fax operations.

Introducing a cutting-edge TelePhony Platform tailored for individual enterprises, wholesale distributors, and residential VoIP service providers! This open-source option allows anyone to kickstart their telephony venture without any initial investment through ASTPP. As a highly effective VoIP Billing Software, ASTPP aims to enhance user experience by offering a well-rounded telephony solution. Having evolved from a basic billing platform to “A Smart TelePhony Platform,” the latest iteration of ASTPP includes sophisticated functional modules designed to consolidate multiple services necessary for operating a VoIP business. It seamlessly incorporates hosted IP PBX systems, Class 4/5 Softswitch capabilities, and an all-encompassing invoicing and billing framework powered by Smart Technology. Users can efficiently manage origination and termination rates separately, unlocking revenue potential through both least cost routing and cost-based routing strategies. This advancement not only simplifies operations but also maximizes profitability in the competitive VoIP market.

CDC Software offers innovative cloud solutions that enable businesses to seamlessly and affordably merge their telephony and CRM systems, ensuring that call center representatives have all relevant information to enhance customer satisfaction during every interaction. With CDC's technology, agents receive crucial details such as caller identity, location, and service history via CTI screen pop before they even greet the customer. The system operates in real-time, allowing for the automatic creation of users, tickets, and items without the need for manual input. Additionally, call data, including recordings, can be effortlessly stored in the CRM or external applications immediately after the call concludes. In essence, this solution significantly boosts the happiness of customers, agents, and overall profit margins. Available as a subscription priced per seat, CDC integrates a powerful core engine with ready-made connectors for major CRMs, telephony frameworks, and other essential components of customer service, making it a comprehensive tool for enhancing operational efficiency. This streamlined approach not only saves time but also reduces costs, further solidifying CDC's position as a leader in the customer service solutions market.

Answer360 provides a comprehensive array of high-quality telecommunication solutions tailored for small to medium enterprises, educational organizations, and mid-sized companies. Our offerings include Hosted Voice over IP (VoIP) services, unified communications, and cloud-based voice software that are all designed to be effective, trustworthy, user-friendly, and cost-effective. We integrate your phone system and services into one cohesive package! Answer360 is at the forefront of enhancing operational communication in today’s intricate business landscape. Our mission is straightforward: to assist businesses in making informed decisions and managing their critical communication processes effectively. Through our innovative approaches, Answer360 fosters connectivity while reducing expenses and enhancing productivity, all supported by our reliable cloud storage solution. Built to be scalable and future-proof, Answer360 adapts its services to meet your specific business requirements, ensuring a perfect fit for your unique needs. With our commitment to innovation and efficiency, we aim to transform the way organizations communicate and operate.

DID Global offers high-quality, efficient premium IP telephony for business and personal communication that allows you to scale quickly and save advertising budgets while increasing sales. We offer our clients attractive rates. Our working principles are based on the common phrase "price equals quality". You can save 60% on your advertising budget if you use local operators. If you call a prestigious local number, your clients will be more trusting. We only use high-quality, stable communication channels. You can switch to a different provider immediately if you lose your connection thanks to channel redundancy. This allows you to communicate with your customers while your business runs smoothly. We offer the best conditions to our customers in over 150 countries.

FaxLogic is the technology leader for cloud fax solutions that comply with HIPAA. Our multi-user web portal allows users to collaborate and share documents online. Our secure REST API allows you to send faxes in high volumes directly from mission-critical applications. TLS 1.2 and AES256 encryption ensure documents are protected in transit and at rest. FaxLogic's scalable fax solutions can be accessed easily, are affordable, and secure by FaxLogic.

FaxCore offers a variety of deployment options, including on-premises, hybrid solutions with etherFAX, and entirely cloud-based services, catering to Fortune 500 and Fortune Global 500 companies for comprehensive enterprise faxing. Whether you require an on-premises fax server, a hybrid model, or a fully hosted solution in the cloud, we have the right cloud fax server tailored to meet your current and future needs. The traditional deployment approach allows for the necessary hardware and software for fax services to reside within your organization’s infrastructure, ensuring seamless integration along with complete visibility and control over fax operations. Our fully cloud-based fax services alleviate the burden on your internal IT team while still delivering the full suite of features found in traditional on-premises setups. With our cutting-edge cloud deployment, you can enjoy access to your fax services anytime and anywhere through major web browsers, negating the necessity for client-side software installations. This flexibility not only enhances user experience but also drives efficiency across your organization.

ICTFax SP Edition is offered with white label and multi tenant support that enable our customers to offer hosted / cloud online Fax services to their customers like Inbound / Outbound online Fax services Email to Fax / Fax to Email ATA / Extension Fax services Daily / monthly quota based allocation to users unlimited users / unlimited extension and DID's addition

Faxination boasts a versatile, modular design that allows customization to suit various deployment needs. Our enterprise fax solutions operate on a highly efficient cloud platform that requires minimal maintenance, enabling businesses to start quickly and seamlessly. By integrating effortlessly with current systems and workflows, Faxination is ideally suited for organizations aiming to enhance their operational efficiency. With our centralized communication platform, users maintain complete oversight of their messages while effortlessly managing reporting and auditing tasks. The reliability and security of our platform guarantee adherence to both GDPR and PCI regulations, providing peace of mind to our clients. Additionally, we offer a range of support services to ensure assistance is always available whenever needed, further enhancing user experience and satisfaction. This commitment to flexibility and support makes Faxination an excellent choice for any business looking to optimize its communication processes.

eFax Corporate, a HIPAA-compliant cloud fax service, allows your staff to send and receive faxes online using any device, such as a computer, laptop, smartphone, tablet, or smartphone. Many organizations use eFax Corporate to reduce costs, increase productivity, and reduce overhead while maintaining regulatory compliance. TLS encryption and AES256-bit encryption are used for faxes at rest and transit. Our secure fax API integrates with your applications. BAA is also available.

Total Call Center Management Solutions® is an international leader in providing Customer Interaction Management Solutions, utilizing Computer Telephony Integration and CRM Packages to enhance business efficiency across various products and services. Our offerings encompass comprehensive systems for VoIP Call Centers, Automatic Dialers, and various Call Processing Products, facilitating both Inbound and Outbound telephone communications. We specialize in the seamless integration of computer telephony with hardware and software applications, including Interactive Voice Response and Interactive Information Systems, while also offering software customization, consulting, and customer relationship management solutions. By implementing TCMS call center solutions, businesses, institutions, and organizations can optimize their operational efficiency and significantly reduce overhead costs through improved customer interaction responsiveness and competitiveness. Designed with user-friendliness in mind, TCMS Call Center Products deliver robust and adaptable call automation solutions tailored to meet diverse needs. Our commitment to innovation ensures that clients remain at the forefront of customer service excellence.

Phonology's Enterprise VoIP solutions are tailored for small to medium-sized businesses and larger organizations, enabling effective connectivity, communication, and collaboration across multiple channels while delivering exceptional quality and flexibility in VoIP services. Their robust Hosted PBX offering for cloud phone solutions allows users to leverage the advantages of a large enterprise PBX system through virtual extensions, seamlessly integrating with preferred third-party applications to enhance telecommunication capabilities. Unified Communications consolidates various communication methods into a single platform, simplifying the collaboration process for users. If you're concerned about handling physical and wired PRI, BRI, or PSTN lines, consider Phonology's SIP Trunks, which allow for efficient and stress-free management of your business communications. This comprehensive approach ensures that businesses can focus more on their core objectives while enjoying streamlined communication solutions.

Unified Office, Inc. stands out as a premier supplier of SDN-based Hybrid Cloud solutions, seamlessly integrating on-premise, private cloud, and public cloud technologies to offer managed Voice-over-IP and Unified Communications services tailored for Small and Medium-sized Businesses (SMBs). Our Total Connect Now℠ service architecture is meticulously engineered from the ground up to ensure exceptional quality of experience and high availability, utilizing cutting-edge extensible business VoIP communications technology alongside cloud-based infrastructure to boost productivity for SMB workforces. This innovative design stems from our team's extensive experience accumulated over decades in both the telecommunications service provider sector and the large enterprise data networking field. As a distinguished business VoIP provider, we have not only crafted protocols and developed scalable products but have also integrated, deployed, and supported carrier-grade equipment across many of the largest converged networks globally. Central to our mission are the principles of quality, reliability, innovation, and customer support, which guide our operations and commitment to excellence. We continuously strive to adapt to the evolving needs of our clients, ensuring they stay ahead in a competitive landscape.

Sangoma Wholesale Carrier Services, previously known as VI Communication Services, has been tailored to enable Internet telephony service providers (ITSPs) and managed service providers (MSPs) to deliver the high-quality services their clients desire seamlessly. Companies can utilize our communication APIs to integrate voice and messaging capabilities into their applications, facilitating effortless interaction with their customers. As an ITSP, MSP, or value-added reseller (VAR), you can enhance the offerings for your current retail SIP trunking clientele by providing additional phone numbers and VoIP services that may not be accessible within your current network, thereby generating new revenue opportunities. Alternatively, if you're just beginning your journey, you have the option to launch a new retail SIP trunking service and incorporate the features you wish to provide to your clients, including messaging, conference bridging, and a variety of other functionalities to enhance their experience. This flexibility allows businesses to stay competitive in a rapidly evolving market.

SmartCallMonitor seamlessly integrates telephone system capabilities into your TAPI-compatible devices, turning your phones and computers into a cutting-edge, efficient CTI solution. By utilizing a SIP account, you can take advantage of the numerous benefits associated with VoIP through SmartCallMonitor. This powerful solution provides you with a modern telephony system. If your server features a TAPI interface and you wish to extend this functionality to additional computers, simply install the software on all connected devices. The server will handle data retrieval for calls, enabling centralized call management without requiring a TAPI interface on every individual computer. This means that a sales or customer support representative can efficiently transfer a call to a colleague identified by SmartCallMonitor as the designated account manager, using data from the database. The innovative solution facilitates communication between computers linked to a TAPI device, enhancing overall operational efficiency. Overall, SmartCallMonitor revolutionizes how telephony systems operate within a connected environment.

We provide a versatile solution tailored to meet your business telephony requirements. STARFACE delivers an ideal communication system, whether you prefer hardware or software options, all sourced from a single provider and proudly “Made in Germany.” The events of 2020 have highlighted the necessity of maintaining connections with both colleagues and clients, regardless of their location—be it in the office, at home, or traveling. Thanks to STARFACE UCC Clients, staying connected has never been more straightforward, with features that include business telephony, convenient video conferencing, instant messaging, and file sharing. Effective communication is the cornerstone of any successful business, and its importance has only intensified in today’s world. You can also access our telephony system seamlessly from your Android device or iPhone, allowing you to make calls using your landline number directly from your mobile phone and utilize key functionalities just as easily as you would through the main user interface. This level of flexibility ensures that you can remain productive and engaged, no matter where your work takes you.

InGenius Connector Enterprise seamlessly integrates existing telephone systems into top CRMs using an enterprise-proven solution. Upland InGenius adapts to specific contact center requirements by using innovative computer telephony Integration (CTI). InGenius is backed by 20 years of experience in enterprise telephony and superior customer service. It helps contact centers improve productivity and the customer experience. InGenius Connector Enterprise provides contact centers with features such as screen pop, click to-dial, automated call logging, and call reports. Agents can use the solution to efficiently serve customers, and they can see a complete view of interactions for intelligent decision making. Supported CRMs: Microsoft Dynamics 365, Salesforce, ServiceNow Supported Phone Systems: Asterisk, Avaya, Cisco, Genesys, Mitel

Cytracom makes VoIP easy--simple and easy to sell. Cytracom offers fully managed, enterprise-grade, Hosted VoIP that is tailored to small businesses thanks to its cloud-based platform. Cytracom's channel-driven model allows its partners to reach customers directly, allowing them to offer the convenience of working with trusted managed service providers. Cytracom VoIP solutions allow partners to expand their portfolios, and ultimately increase their revenue and reach with managed services. Cytracom's unrivalled support, tools, and training give partners an edge over the rest, strengthening their confidence in the solution and strengthening their commitment to success. Visit cytracom.com to learn more

Soho66 was established in 2008 and has served thousands of businesses across the UK, Ireland, and internationally. Our in-house built VoIP platform handles hundreds of thousands calls every day. Our reliable and simple-to-use solution allows businesses to bring their telecommunications systems into the 21st century. It allows for greater flexibility, smarter and more efficient work, professional image, and significant cost savings. Our cloud-based phone system allows remote workers to work from anywhere. It gives them the security and flexibility they need. We have everything you need, including IVR Menus and Call Recording, Multi Routeing, and many other features. For more information, please contact us.

Voxtelesys has been designated a preferred carrier for several PBX and Dialer vendors. With an in-house team of software and hardware engineers, we support the products we sell. Every day, we are custom-coding new applications to improve connectivity to Voxtelesys' services. Voxtelesys will make your decision easy once you see how they support customers. We answer the phones and take care of business. Voxtelesys offers scalable IP Communications services to businesses and contact centers of all sizes. Our High Capacity SIP Trunk with Next Generation Routing supports contact centers with 4 to 4,000 lines. Our carrier-grade SIP termination service is fully redundant with 99.999% (five nine) reliability and offers unparalleled integration power with your network infrastructure. Our SIP service is based on the G711/ULAW/ALAW codecs and delivers the highest call quality.

First Contact offers robust software designed for agent workflows and call scripting, enhancing both inbound and outbound call management. The software is customized to align with your specific business rules through tailored workflow and management information. It features capabilities such as preview and progressive dialing, call blending, and seamless integration with your CRM systems and contact center services. Additionally, it boasts a user-friendly Workflow-Based Scripting function that facilitates informed conversations with customers, effectively guiding interactions while lowering training costs and minimizing risks in business processes. You can gather and analyze the results of each interaction, providing valuable insights into your business operations. This comprehensive solution ensures that your cloud-based call scripting software works in harmony with your existing telephony systems and CRM, ultimately enriching the customer experience and fostering greater operational efficiency. As a result, your organization can leverage data-driven insights to make informed decisions and improve overall service quality.

VQmon is an embedded library for real-time media streams like VoIP, IP Videoconferencing, and Video Streaming. VQmon provides real-time analysis of IP-based media streams, providing detailed analytics and QoE scores. Library APIs and standardized payloads for RFC 635 (SIP PUBLISH), and RFC 3611 are both available to get metrics. VQmon has been integrated into over 500 million IP phones, media gateways and test tools. VQmon is highly efficient, scalable, and uses a fraction of a microprocessor to monitor a single voice stream or video stream. It also processes large volumes of streams in multicore servers at more than 2 million packets per core. VQmon can be used on a variety of operating systems and processor platforms.

The Phone EVE basic version is a straightforward telephony software designed for auto dialing, voicemail recording, caller ID detection, contact management, and call log oversight. For over twenty years, VoiceCTI Communications Inc. has been at the forefront of developing computer telephony integration (CTI) applications and products. With a team of experienced developers, the company provides affordable, user-friendly applications that seamlessly integrate into both work and personal PCs and phone setups. The basic version of Phone EVE is available for free and has no expiration date. Users need a PC running Windows, a headset or analog handset, and a telephony device to meet the minimum requirements. For optimal voice quality and a robust telephony experience, it is recommended to use a TAPI compliant telephony device. Currently, the software supports Way2call Hi-Phone Desktop products. It's important to note the distinction between voice modems and telephony devices. While the basic Phone EVE version handles a single line, more advanced versions can accommodate up to four analog lines, making it versatile for various user needs. As technology evolves, VoiceCTI continuously seeks to enhance its offerings to better serve its clients.

SparkTG is transforming the landscape of cloud telephony with its innovative cloud IVR solutions. Reach out to us to discover how our IVR services can enhance your business operations. Building customer trust is essential for any organization aiming to boost sales, deliver exceptional service, and increase profits. SparkTG plays a crucial role in fostering that trust during customer interactions. We guarantee an impressive uptime of 99.99%, ensuring that your business experiences minimal disruption. In the event of any issues, we maintain active call connectivity with reliable backup solutions. Our audio quality is top-notch, and we provide continuous network monitoring 24/7 to preemptively address potential problems before they impact your operations. Our dedicated customer support team is available around the clock to assist you. Additionally, we prioritize your security by encrypting all calls, utilizing advanced protocols like Transport Layer Security (TLS) and Secure Real-time Transport Protocol (SRTP), ensuring that your communications remain safe and secure. With SparkTG, you not only get a service provider, but also a partner committed to your success.

Are you overwhelmed by your monthly phone expenses? Do your conventional phone systems hinder your company's growth? Have you found yourself spending excessively on costly phone equipment replacements? If you can relate to any of these concerns, you’re in the right place. ComTech Cloud offers VoIP services to businesses across Washington, DC, and its nearby regions. With an increasing number of companies transitioning to voice over IP systems, shouldn't you consider it too? At ComTech Cloud, we aim to deliver three core benefits: dependable and trustworthy service, the flexibility to adapt as you grow, and competitive pricing options. When you require a dependable phone system for a lower cost than what you currently pay, look no further than ComTech Cloud. Renowned for creating cutting-edge voice and data solutions, ComTech is committed to providing the latest technologies combined with our extensive industry expertise, ensuring we offer top-tier business communication and service solutions that cater to your needs. Our mission is to empower your business with efficient communication tools that facilitate your journey toward success.

Experience a swift return on investment through enhanced cost savings, operational efficiencies, and elevated customer service. Our Call Management System (CMS4) equips organizations with the tools to manage their telephony expenses effectively, offering in-depth performance analytics. Regardless of whether you operate a small system or a vast, globally clustered network, CMS4 supplies the essential information you need in your preferred format. The system can be deployed as an On-Premises, Cloud, or fully managed hosted service solution. CMS4 enables you to analyze traffic at each gateway or trunk group, generating grade of service reports that reveal whether your capacity aligns with demand. By leveraging this data, organizations can ensure their systems operate efficiently to accommodate present needs while also anticipating future demands. This adaptability not only optimizes resources but also positions businesses for sustained growth.

To accelerate your journey toward success, it's essential to have a comprehensive phone system that operates seamlessly, no matter your location, and accommodates the applications and devices you depend on daily. Our cloud-based PBX (private branch exchange) solution meets these requirements and offers numerous advantages typically associated with conventional on-site PBX systems, eliminating the need for extra hardware and physical storage. Comcast Business provides a robust array of hosted voice services tailored for businesses of all sizes, all backed by the largest private voice-over-IP (VoIP) network nationwide. Compared to traditional PBX systems, VoiceEdge delivers superior performance, reduced expenses, easier management, and enhanced scalability. Additionally, our Business VoiceEdge Desktop App now features integrated Unified Communications tools that your business relies on for effective connectivity. This includes a softphone, easily accessible voicemail, screen sharing capabilities, and Chrome™ integration, all conveniently located on your desktop, ensuring you stay connected and productive. With these tools, your communication process becomes smoother and more efficient, empowering your team to reach new heights.

Teleinx stands out as a cutting-edge telecommunications and data solutions provider, delivering top-tier voice, data, and SMS services tailored for carriers, CLECs, PBX providers, call centers, and MVNOs. Among their offerings are wholesale outbound voice termination services that encompass both domestic and international calls, as well as short-duration termination and toll-free termination within the USA. They facilitate the acquisition of DID and toll-free numbers, allowing businesses to create a local or national footprint with rapid provisioning and SMS/MMS functionality. In addition, Teleinx provides advanced messaging solutions featuring APIs for SMS and MMS, which support shortcodes, toll-free numbers, and local numbers to significantly boost customer interaction. Their comprehensive robocall mitigation services incorporate SIP interconnect, ANI and DNIS filtering, and STIR/SHAKEN compliance measures, ensuring that networks are safeguarded against fraudulent activities. By equipping businesses with these robust services, Teleinx helps them navigate the complexities of modern communication while enhancing their operational efficiency.