Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
GAO Research Inc. serves as a comprehensive software solution provider specializing in embedded modem software, fax modem solutions, speech codecs, and telephony software tailored for electronics, telecommunications, and semiconductors in embedded engineering. The company delivers an array of services including VoIP and FoIP solutions, alongside V.92 and V.90 softmodems with fallback capabilities, Super G3 and G3 fax software, as well as advanced speech and video codecs, all compatible with the widest variety of DSPs and microprocessors in the industry. Beyond offering high-quality software, GAO is committed to providing exceptional technical support, deep platform knowledge, and cutting-edge testing facilities. Furthermore, GAO equips system designers and engineers with a comprehensive VoIP packaged solution that encompasses modules for both fax and data over IP, ultimately streamlining development timelines and expediting market entry. A typical IP Telephony System consists of essential components such as User Interface, Voice Processing, Network Protocols, Network Management, and System Services, all of which contribute to efficient system performance. This holistic approach ensures that clients receive not only innovative software solutions but also the necessary tools to enhance their operational capabilities.
Description
Globitel's SpeechLog Call Recorder solution offers an all-encompassing approach to call recording that can be tailored to meet the specific operational needs of any call center. It is compatible with nearly all telephony environments, such as traditional TDM and VoIP systems, facilitating a smooth transition during technology upgrades as your business continues to expand and adapt. With extensive multi-site recording and playback features, it maximizes network resource utilization and enables data center consolidation while ensuring universal and transparent access to recorded calls, regardless of their capture location. Moreover, the SpeechLog Call Recorder allows you full control over the architecture for deploying your call recording system. The solution's reliability is particularly highlighted by its redundancy and high-availability options, ensuring uninterrupted functionality, which is crucial for businesses that cannot tolerate downtime. This combination of flexibility and robustness makes it an ideal choice for organizations aiming to enhance their call management processes.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
GAO Research
Country
United States
Website
www.gaoresearch.com
Vendor Details
Company Name
Globitel
Founded
1996
Country
Jordan
Website
www.globitel.com/speechlog-call-recorder/
Product Features
Fax Server
Archiving & Retention
No
Automated Routing
No
Delivery Management
No
Email to Fax
No
Fax to Email
No
FoIP
No
Whitelisting / Blacklisting
No
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
Yes
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
Yes
Voice & Data Integration
No
Product Features
Call Recording
Archiving
Yes
Call Sharing
Yes
Distributed Call Recording
Yes
Event Triggered Recording
Yes
File Transfer
Yes
Instant Retrieval
Yes
On-Demand Recording
Yes
Recording Bookmarking
Yes
Scheduled Recording
Yes
Screen Activity Recording
Yes
Video Call Recording
Yes