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Fivestars Description

Do you need a better way of reaching your customers? Fivestars is used by over 14,000 businesses to bring back customers 2x more often via text, email and mobile apps marketing tools. To sign up customers, we provide a free Customer Touchscreen. AutoPilot and Unlimited Promotions allow you to stay in the forefront of your customers' minds by automatically reaching them with the right offer at just the right moment. We provide detailed reporting on the spend and visit patterns of your customers.

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TrueLoyal is the only AI-powered loyalty solution designed to unify consumer engagement across complex sales channels. By combining advanced personalization, predictive insights, and omnichannel connectivity, it empowers brands to build meaningful, lasting customer relationships. Its platform supports a wide range of loyalty strategies, including referrals, gamified streaks, communities, receipt scanning, and user-generated content campaigns. With dozens of pre-built integrations and an open API framework, TrueLoyal connects seamlessly with eCommerce stores, point-of-sale systems, CRMs, and marketing platforms. Businesses benefit from expert consulting services to design loyalty programs that maximize ROI and meet industry-specific needs. Real-world results include case studies showing up to 154% increases in repeat revenue, 132% improvements in NPS, and measurable boosts in retention. By combining strategic consultation with scalable AI tools, TrueLoyal eliminates silos and provides a holistic view of the customer journey. The platform is trusted by global consumer brands to drive loyalty, advocacy, and growth in today’s competitive landscape.
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Pricing

Pricing Starts At:
$299 per month

Integrations

View Integrations

Reviews - 431 Verified Reviews

Total
ease
features
design
support
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Company Details

Company:
Fivestars Loyalty
Year Founded:
2011
Headquarters:
United States
Website:
www.fivestars.com
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Media

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Product Details

Platforms
Web-Based
Windows
Mac
Linux
iPhone App
iPad App
Android App
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Customer Support
Business Hours
Online Support

Fivestars Features and Options

Customer Loyalty Software

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Loyalty Management Software

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Fivestars Lists

Fivestars User Reviews

Write a Review
Filters:
Rating
Organization Size
User's Role
Duration of Use
Usage Frequency
  • Name: Anish K.
    Job Title: Intern
    Length of product use: Less than 6 months
    Used How Often?: Monthly
    Role: User, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Saving bucks

    Date: Nov 13 2020

    Summary: The idea to get local vendors loyal customers and having customers get something out of the deal is really good and unique. I wish more stores start using such technologies.

    Positive: It shows you local businesses near you all at one place and rewards you with loyalty points.
    Easy to use.
    Available across all leading platforms.

    Negative: Limited number of vendors use it so might not be good for all regions.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: CEO
    Length of product use: 1-2 Years
    Used How Often?: Monthly
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great as a Consumer!

    Date: Oct 14 2020

    Summary: Easy to use.

    Positive: I use the app to get local deals from various places and I love getting loyalty points.

    Negative: I get remarketed to from businesses that I never wanted to hear from.

    Read More...
  • Name: Faith C.
    Job Title: Hotel Employee
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Awesome customer service and great rewards card

    Date: May 31 2019

    Summary: Everything was great. I always am happy to see savvy and earn more points on Fivestars

    Positive: Savvy is always the best and most helpful person I have ever met. She should be running things there. She’s so smart and calm and patient

    Negative: Nothing absolutely nothing. Everything was perfect and always is

    Read More...
  • Name: James R.
    Job Title: Applications Developer
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great Setup

    Date: May 25 2019

    Summary: Overall my experience with this product has been wonderful.

    Positive: Fivestars has some really awesome loyalty programs and gives local businesses a way to compete with larger companies.

    Negative: There is currently nothing I have found that would be a con.

    Read More...
  • Name: Rachel C.
    Job Title: Retired
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Love it!

    Date: May 12 2019

    Summary: Reward points add up quickly and it's free what more could You ask for?

    Positive: Fivestars helps me keep track of my rewards points for various restaurants. Easy to use. I love it!

    Negative: There isn't anything that I don't like about Fivestars. What can I say?

    Read More...
  • Name: Rogelio R.
    Job Title: Crew members
    Length of product use: 1-2 Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 26 - 99
    Features
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great services

    Date: May 08 2019

    Summary: Great its always easy and self explanatory. Accurate and always worth it

    Positive: Love that you can earn points and how every shop has it's own givebacks system for doing business with them!

    Negative: Nothing I can think of is a problem with the services

    Read More...
  • Name: Dora X.
    Job Title: Intern
    Length of product use: 6-12 Months
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great App

    Date: May 08 2019

    Summary: It is great. I am thankful for this app. thanks...

    Positive: It sends out coupons. And it reminds me that some of my coupons are expiring soon.

    Negative: I cants see my list of coupons. beacause sometimes I would like to see my list of coupons.

    Read More...
  • Name: Toni P.
    Job Title: Owner
    Length of product use: 6-12 Months
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Love this app

    Date: May 08 2019

    Summary: It’s a great app to have once your signed up and registered with your phone number with 5 star every business that uses this app and you may go into links you right up with the phone number provided.

    Positive: You get rewards for going to the businesses that use this app. It’s nice to have rewards and discounts from visiting different businesses.

    Negative: If you don’t use this app you don’t know what you’re missing out on.

    Read More...
  • Name: Craig J.
    Job Title: Customer
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Five star perfection

    Date: May 08 2019

    Summary: Overall this app and business is beautifully designed.

    Positive: I like that it's easy to use.
    Also you spend money, then make money.

    Negative: I don't like I have to spend 400 dollars, just to make 10.

    Read More...
  • Name: Meaghan C.
    Job Title: Admin Asst
    Length of product use: 6-12 Months
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Super Easy!

    Date: May 06 2019

    Summary: Super easy to check in at my shop & get rewards stored up

    Positive: Easy Check in device to keep track of my visits & purchases

    Negative: None that I can think of, I've never had a problem with this

    Read More...
  • Name: Yolonda A.
    Job Title: Domestic engineering
    Length of product use: 1-2 Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great benefit

    Date: May 06 2019

    Summary: FABULOUS!

    Positive: I enjoy the rewards program because it's very beneficial! I use 5star because a LOT of businesses are associated with this program. They send you alerts and everything! I'd definitely recommend this to EVERYONE!

    Negative: Nothing not to like! You would be crazy if you didn't join!

    Read More...
  • Name: Jane F.
    Job Title: Events
    Length of product use: Free Trial
    Used How Often?: Weekly
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    I like getting the deals!

    Date: May 04 2019

    Summary: Very good. I really enjoy the product. This length is arbitrary and this is just filler.

    Positive: I like getting the deals and discounts with five stars at my favorite places. They text me when there is a discount and that is very cool.

    Negative: Nothing. I have found nothing wrong with it. There is nothing wrong.

    Read More...
  • Name: Helen R.
    Job Title: Housewife
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Awesome Opportunities

    Date: May 04 2019

    Summary: Easy transactions! Awesome opportunity to earn rewards and wish all stores used system!

    Positive: Ease of use! Great earning opportunities! Makes others aware of awesome trustworthy places to shop!

    Negative: Can't think of any cons! Seems to be working just fine! No problems or complaints here!

    Read More...
  • Name: Ernie N.
    Job Title: Disability
    Length of product use: Less than 6 months
    Used How Often?: Monthly
    Role: User
    Organization Size: 20,000 or More
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Awesome Surprise Discounts

    Date: May 04 2019

    Summary: Great experience so far can hope for more places in the future

    Positive: Awesome surprise Discounts that can be used where I go

    Negative: Need more places in my area that use this! Awesome is all I can say

    Read More...
  • Name: Courtney H.
    Job Title: Patient Relations Representative
    Length of product use: Less than 6 months
    Used How Often?: Monthly
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Useful and easy to use

    Date: May 04 2019

    Summary: I wish more places used Fivestars, I love how convenient it is as a consumer.

    Positive: Quick, simple and helpful tool makes keeping track of rewards a breeze.

    Negative: I honestly have no cons to list. This is a very useful app.

    Read More...
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