Alternatives to EasyWay

In today's era of personalization, meeting the expectations of hotel guests has become crucial, and guestext is here to ensure that those expectations are met! With streamlined communication, guestext allows hoteliers to establish a personalized connection with guests even prior to their arrival. By utilizing our opt-in messaging platform, hotels can foster complete guest satisfaction, which is essential for cultivating guest loyalty. The guestext service creates a dynamic two-way mobile connection that enhances communication, leading to an overall improved guest experience. Whether reaching out to individual guests, groups, or all who have opted in, hoteliers can engage with their clientele before, during, and after their stay. This system not only strengthens guest relationships but also drives repeat business, generates additional income, and encourages direct guest feedback. Remarkably, hospitality studies reveal that 78% of guests prefer text messaging for communication! Moreover, text messages boast an impressive 8 to 1 response rate when compared to traditional emails or phone calls, allowing for immediate connectivity with guests. Ultimately, guestext revolutionizes how hotels interact with their patrons, paving the way for exceptional service and unforgettable experiences.

Award-winning hospitality software to improve communication, accountability and guest experience. Modern hospitality TV, signage and messaging experiences that increase guest satisfaction. Stay Enhancements allows you to offer services, showcase products, or upsells in order to generate additional revenue. Unique services delivered to your guests can create memories, enhance the guest experience, and generate additional revenue. We have tools to help monetize experiences and create better guest experiences. Our features will increase revenue and improve communication. This will ensure that your guests have an amazing stay. Branding and user experience that is award-winning. Share messages that will drive revenue and action with guests. Showcase local flavor by curating local recommendations. Allow guests to book activities and excursions.

Your visitors can now enjoy premium service at their fingertips wherever they go. This innovative guest experience platform redefines hospitality for modern travelers, featuring unlimited 4G data and hotspot connectivity, unrestricted local and international calls, direct lines to hotel departments and local emergency services, and expedited assistance through Portier Chat. It supports multiple languages and includes a hotel content management system along with a customizable Portier City Guide. The platform facilitates real-time updates of hotel information, reminders about events and amenities, promotional messaging, and guidance during challenging situations. Additionally, it allows for the grouping of guests for corporate functions and anticipates their needs by utilizing data analytics, while seamlessly integrating with third-party vendors. Portier stands out as an exceptional solution for delivering personalized services and experiences, focusing on the essence of traditional hospitality to enhance guests' stays. By prioritizing the guest experience, hotels can foster deeper connections and ensure memorable visits for everyone.

The current generation of mobile travelers, including business professionals, conference participants, and local patrons, seeks innovative ways to connect with their accommodations and explore the destinations they visit. In turn, hotel operators recognize that meeting the demands of tech-savvy guests is crucial for boosting direct bookings, increasing service sales, enhancing guest satisfaction, and improving their rankings on platforms like TripAdvisor. Zuzapp provides hoteliers with an affordable solution to create a distinctive and enriched experience for their guests throughout all phases of their journey. Discover how you can offer a personalized, mobile, and localized experience that resonates with your valued clientele. Enhance guest satisfaction and recovery by empowering them to easily make requests, voice concerns, and ask questions that contribute to a more enjoyable stay. This approach not only meets guest needs but also fosters loyalty and encourages repeat visits.

Now, more than ever, travelers are seeking seamless and contactless experiences when staying at hotels. It’s the perfect opportunity to introduce Whistle to your establishment. Recognized as the leading contactless hospitality software by HotelTechReport, Whistle is already trusted by over 10,000 hoteliers globally. Its user-friendly dashboard not only increases bookings and digitizes check-ins but also elevates guest experiences, improves service ratings, and encourages positive feedback. With the capability to streamline operations and integrate with more than 50 property management systems, Whistle is an essential tool for modern hotels. Additionally, its innovative artificial intelligence chatbot personalizes interactions to further enhance guest satisfaction and drive additional reservations. Embrace the future of hospitality by trying Whistle for free today!

RueBaRue Guest Communication Platform helps vacation rental managers optimize operations, increase revenue and provide guests with the best experience using SMS/text automation, guest messaging via text, digital guestbooks, local area guides, surveys, Google business reviews, and more. With RueBaRue, vacation rental property managers can:

The evolution of technology has significantly transformed communication preferences among individuals. Streamline guest interactions by utilizing SMS or their favored messaging applications for easy and convenient communication. Implement automated responses for common inquiries, ensuring guests receive prompt answers without unnecessary delays. Leverage scheduled messages to warmly greet guests upon arrival, check in on their experience throughout their stay, and keep them informed about upcoming activities at your establishment. Additionally, conduct in-stay surveys to gauge guest satisfaction and promptly address any issues that arise, thereby enhancing their overall experience. Harness the power of hotel text messaging to boost guest engagement and facilitate direct bookings. Collect essential information about your guests to effectively promote room upgrades, additional services, early check-ins, and more. Furthermore, clearly outline your property's policies on registration forms for guests to acknowledge and agree to, ensuring transparency and enhancing their stay experience. By prioritizing effective communication, you can create a more enjoyable environment for your guests.

Oaky's comprehensive upselling platform is designed to support your hotel at every operational level. You can either explore Oaky independently or reach out to our sales team for a personalized demonstration of the product; we are eager to guide you through its features. By allowing guests to select services and products that cater to their personal preferences, Oaky creates a tailored upselling experience. This data-driven approach to personalized upselling, delivered at the most opportune moments, has been proven to enhance return on investment. Leveraging automation, Oaky enables you to boost revenue from each guest while streamlining your operations. Furthermore, Oaky improves the guest experience and generates additional revenue through strategic upselling initiatives. By sending automated communications to guests before their arrival at carefully determined times between booking and check-in, Oaky effectively increases conversion rates. Guests also benefit from continuous access to relevant add-ons and upgrades during their stay, providing a supportive atmosphere. Additionally, Oaky not only enhances the likelihood of direct bookings but also helps in decreasing cancellation rates, ultimately contributing to a more profitable hotel operation. With Oaky, your hotel can maximize its revenue potential while ensuring guests feel valued and catered to throughout their entire experience.

Ireckonu facilitates connections with your guests, ensuring that every interaction is smooth and impactful, extending from the moments leading up to check-in all the way through to after they check out. This is the reason our interconnected ecosystem is meticulously crafted to oversee your operations and systems while empowering your staff, enabling you to tailor experiences that cater to the specific preferences of each guest in every room. With features ranging from guest profiling and analytics to on-the-spot assistance for hotel staff, our ecosystem revolves around the CORE, delivering genuinely unique experiences for your guests. The CORE middleware integrates your systems seamlessly as you adopt new technologies, creating an environment that collaborates effectively to not only meet but exceed guests' expectations. You will gain deep insights into what drives your guests, ensuring they return for more stays in the future. Additionally, our robust integration with Auth0 has allowed us to decouple identity management from a guest’s profile, which empowers hoteliers to implement single sign-on (SSO) and multi-factor authentication, enhancing security while simplifying access for guests. As a result, both the guest experience and operational efficiency are significantly enhanced.

IRIS provides hotels with the tools to connect with their guests in a personalized manner. Through the IRIS Guest platform, hotels can consolidate various features and integrations into a single, user-friendly solution that caters to guests. All that guests need is a smart device and internet access to enjoy a wide range of services. By integrating IRIS Guest Web into an existing hotel application, hotels can utilize all available features and functions with minimal development effort. This setup is particularly advantageous for hotel chains, as it enables guests to explore multiple properties through one application. To facilitate mobile check-in and mobile key functionalities, the use of IRIS Guest Mobile is essential. Each device is assigned to a specific room, ensuring that when guests check in, their device automatically adjusts to their preferred language, offering a warm welcome upon arrival. The IRIS Guest products are designed on the robust IRIS Guest API, which is also accessible to partners and customers to create tailored guest experiences. Additionally, you can take advantage of our APIs to develop your own unique solutions that further enhance the guest experience. Such flexibility allows for innovation and customization in service delivery, meeting various guest needs effectively.

Using better guest relationship management, accommodation providers can increase their revenue and satisfaction. LoungeUp is a unified platform which collects, structures and enriches guest information. This allows you to manage communications with guests via any channel, create seamless experiences, and drive guest engagement. Communicate with guests via their preferred channels. Our platform's intelligence allows you to send the right message at just the right moment. Deliver exceptional service that is tailored to each guest.

Interact with your visitors in a captivating manner, similar to how a film captivates its viewers. Implement a chatbot and a Messenger web widget on your hotel’s website to engage with potential guests. Understand who visits your website and provide an avenue for them to communicate directly with you during their visit, ensuring that this conversation continues even after they navigate away from the page. Transform every inquiry into a reservation, saving your staff valuable time while boosting Direct Bookings. Gain insights about your guests as soon as they secure a room, regardless of the booking platform they use. Assess their preferences and interests to develop a rapport prior to their stay, such as sending a wine tour offer to a connoisseur or offering complimentary gallery tickets to an art enthusiast. Engage with your guests in real-time, utilizing social messaging platforms like Facebook Messenger and WhatsApp, as well as SMS, to address their inquiries, resolve issues, and deliver uniquely tailored experiences. Notably, 13% of chat interactions result in a Direct Booking, highlighting the effectiveness of personalized communication. Moreover, establishing this connection can lead to repeat visits and long-term loyalty from your guests.

Ensure your guest communication remains accessible around the clock with a live chat integration for hotel websites that enables you to engage with visitors through messages. By utilizing messaging automation, you can address guest inquiries at any hour, providing timely responses regardless of the time of day. Consolidate all your messaging platforms, including SMS, Facebook Messenger, email, and WhatsApp, into one unified inbox to enhance your communication efficiency. This feature allows you to reply to guest questions in real-time, assign tasks to team members, and monitor all conversations seamlessly. Make sure to provide essential information for every aspect of your guests’ stays, transforming your communication into an excellent tool for cross-selling. You can segment and manage guest profiles effectively, scheduling personalized messages and promotions tailored to factors like arrival dates and group sizes. This strategic approach ensures you reach the right guests at the most opportune moments. Additionally, leverage PMS connectivity to create a tailored, messaging-centric guest experience that resonates with your audience. Instantly engage with your guests on the messaging platforms they prefer, enhancing their overall experience and fostering a connection that encourages loyalty.

The most advanced digital hospitality solution today will take your art to the next level. Our platform enables hospitality professionals to improve their performance, increase profitability, and boost their brand all from one platform. We help our guests have a more enjoyable, personal, and memorable experience. Smart automation takes away the time-consuming tasks so you can concentrate on what really matters - your guests. Duve allows guests to have an unforgettable experience, which will help you increase your revenue. Our platform allows guests to receive perfectly timed offers that showcase all your services in an easy and personal way. Duve makes communication easy by making it smart, flexible, and friendly. This will make your guest experience memorable and more manageable for both you and them.

In today's world dominated by online reviews from guests, effectively overseeing service quality directly influences your business's profitability. Knowcross provides the essential tools required for this task. Improve operational efficiency. Elevate the standard of service for guests. Foster greater loyalty among visitors. With Knowcross, your hotel team gains access to enhanced guest insights, enabling you to anticipate needs, respond aptly, and exceed expectations consistently. By leveraging these insights, you can create memorable experiences that resonate with guests long after their stay.

Collect feedback from guests through a group post-checkout to ensure that all hotel staff have a clear understanding of their experience during the stay. Automatically send a welcome message, a thank you note, and the WiFi credentials via WhatsApp to guests, enhancing their convenience. This setup allows guests to easily communicate with staff and management for any inquiries or issues they may have. Such proactive communication enables staff to address any service recovery needs while guests are still on the premises, minimizing the risk of negative online reviews. Establishing a comprehensive view of each guest's preferences is crucial for providing exceptional customer satisfaction. Your team will collaborate in an internal chat group to create a shared understanding of guest needs, gathering all essential preferences even before their arrival. With this streamlined process, guests can simply walk in, obtain their keys, and proceed to their rooms without any delays or queues, enhancing their overall experience at the hotel. Additionally, this approach fosters a more personalized atmosphere that can lead to higher levels of guest satisfaction and loyalty.

Streamline your email and SMS marketing strategies to maintain a strong connection with guests throughout their entire experience. Whether your communication is initiated upon reservation, during check-in or check-out, or as part of a broader automated marketing campaign, you can ensure that every interaction feels customized and relevant to the recipient. By delivering tailored content and exclusive offers, each message resonates with the unique characteristics, history, and preferences of the guest, creating valuable opportunities for both service enhancement and revenue generation. With a user-friendly, robust message editor, you can effortlessly design promotional templates that reflect your brand, utilizing a straightforward drag-and-drop system that ensures optimal display on both mobile and desktop devices. This cloud-based, user-friendly property management system empowers you to prioritize personal connections with guests, ultimately driving revenue growth, improving occupancy rates and inventory control, lowering operational costs, and enhancing overall satisfaction for both your brand and your guests. By leveraging technology to personalize guest interactions, you can transform the standard hospitality experience into something truly memorable.

Begin your communication today to effectively connect with your guests at the ideal moment. Allow them to utilize their favorite messaging platforms, such as WhatsApp, Viber, Line, SMS, and Facebook Messenger, to engage with the hotel. Create an unparalleled and personalized communication experience that stands out. Manage multi-language interactions and various requests all on one interface. Grace permits multiple team members to assist your guests simultaneously, each operating from their own device while being seamlessly integrated with the PMS. Essential guest information is made readily available to staff, ensuring everything is refreshed accurately at the right time. By enhancing your engagement with guests, Grace elevates their satisfaction levels and provides you with invaluable analytical insights. Your property's primary landline number is transformed into a verified WhatsApp number, giving guests assurance about their communication partner. This system facilitates easy interaction, allowing you to inform guests, address their inquiries, share images, and even gauge their emotional state, thus fostering a more meaningful connection. Ultimately, this innovative approach to communication not only streamlines operations but also cultivates a hospitable atmosphere that keeps guests coming back.

Manage all booking requests and guest interactions 24/7 with our multilingual AI assistant. Effortlessly engage with guests via popular messaging platforms such as WhatsApp through our advanced AI communication tools. Streamline and automate operational tasks with our AI-based management system, boosting both productivity and response efficiency. Utilize real-time analytics to tailor guest experiences on-the-fly, powered by AI recommendations for immediate service improvements. Equip your hotel staff with innovative solutions that address contemporary challenges and meet guest expectations. Simplify every facet of the guest journey with our AI-enhanced offerings, from the moment of booking to after they check out. Our smart solutions enable hotels to efficiently handle reservations, improve guest experiences, and foster enduring relationships through customized communication and services. With rapid processing of requests and concerns, our AI significantly elevates guest satisfaction levels. Additionally, this technology allows for continuous improvement in service delivery, ensuring that every guest feels valued and cared for.

Experience a reduction in front desk inquiries by over 25%, cut brand quality audit costs by 56%, and eliminate long queues and excessive wait times. Witness a boost in your Net Promoter Score (NPS) exceeding 35%, while also elevating your Revenue Per Available Room (RevPAR). Achieve extraordinary guest engagement rates soaring from the standard 10% to an impressive 60% for those currently staying with you. Obtain real-time insights into guest issues, allowing you to address them in mere minutes instead of days. Enhance the guest experience by utilizing an ever-evolving, detailed guest profile that supports precise micro-segmentation and targeted marketing efforts. Drive in-house revenue through up-selling options, referrals to local attractions, partner promotions, and additional transactions during guests' stays. VenueLytics stands out as an all-encompassing AI platform specializing in guest experience and data analysis, significantly elevating your guest engagement and profitability. Additionally, collect valuable feedback from your guests and promptly engage with both in-stay and online reviews to maintain a positive relationship with your clientele.

Runtriz enhances guest engagement through the use of mobile messaging, emails, and promotional offers designed to boost awareness and attract potential visitors. By showcasing unique features, amenities, and nearby attractions, properties can elevate their profile and foster direct bookings. Once guests secure their reservations, Runtriz provides a suite of solutions that includes options for early check-in, room upgrades, and personalized staff recommendations, all of which can lead to longer stays and increased revenue. Guests are also empowered to initiate direct conversations with staff, allowing them to make special requests related to their accommodations, events, or activities. Engagement doesn’t stop at booking; throughout their stay, guests are supported by Runtriz features like mobile keys, food and beverage ordering, mobile check-in, mobile payment, and chat functions, all contributing to enhanced guest experiences that drive revenue growth. Additionally, during their stay, guests receive timely push notifications that offer customized promotions, information about local attractions, scheduling for amenities, transportation options, and event details. Furthermore, mobile controls for in-room entertainment, lighting, temperature, and electronic devices allow guests to tailor their environment to their preferences, enhancing their overall satisfaction. This comprehensive approach ensures that guests feel valued and connected throughout their entire journey.

Promote social distancing by utilizing contactless mobile solutions that encompass check-in, ready room notifications, room keys, ID verification, and check-out, all accessible via guests' smartphones. Upon arrival, guests are notified through an automated text message when their room is prepared, allowing them to either collect a physical room key or utilize mobile keys to head straight to their accommodations. This approach streamlines both check-in and check-out processes, facilitates simultaneous dining reservations, boosts staff efficiency, and significantly enhances the overall guest experience. An increasing number of properties are embracing mobile technology to lower operational costs and provide greater self-service options for guests. With rGuest Express Mobile, hospitality providers can elevate their service standards without needing to expand their front-line workforce. By adopting these self-service solutions, leaders in the hospitality sector are able to improve guest satisfaction while managing expenses effectively. This system allows guests to completely avoid the front desk, enabling them to go directly to their room after a long journey, thereby further enhancing their travel experience. Additionally, the seamless integration of mobile solutions into hotel operations fosters a more personalized and efficient environment for all guests.

Enhance your communication with guests through better.guest before, during, and after their stay at your hotel. Elevate your service quality using our software solution, which simultaneously eases the workload for your staff with a digital guest directory tailored for your establishment. Explore the benefits of this digital solution now and witness how effortless digitization can truly be. With a single click, everything remains consistent across various devices, including tablets, TVs, smartphones, laptops, and info displays. The intelligent software solution for the digital guest directory is adaptable to multiple output mediums and is entirely hardware-independent. By simply pressing a button, you can refresh your content and offers effortlessly. It's easy to generate new material, manage promotional plans, or showcase your hotel's services. The cutting-edge better.guest software can be conveniently managed from anywhere, at any time, without requiring any programming skills or familiarity with WordPress. This means a more streamlined operation and a significantly enhanced experience for your guests.

Discover a comprehensive engagement platform designed for hotels to enhance revenue, boost customer satisfaction, and foster loyalty throughout the entire guest experience. With commission-free upselling and pre-arrival surveys, both you and your guests can curate an ideal stay together. One-click upgrades increase your revenue before guests arrive, while simultaneously building their anticipation for their visit. The In-Stay feature serves as a dynamic feedback and messaging tool that allows for immediate service recovery and elevates satisfaction while guests are still present. Guests have the option to connect to WiFi or utilize a QR code to provide feedback or engage with you directly through SMS and WhatsApp regarding their experiences. Elegant single-page surveys dispatched immediately after their stay demonstrate your genuine concern for their feedback. Additionally, a comprehensive suite of analytics and reputation management resources empowers you to make informed strategic decisions, enhance guest satisfaction scores, and maintain your visibility on review platforms. Ultimately, this platform not only streamlines communication but also elevates the overall guest experience, ensuring memorable stays and repeated visits.

Aavgo offers a comprehensive Software-as-a-Service (SaaS) solution aimed at streamlining hospitality operations for hotels. This innovative platform allows hotels to significantly enhance the guest experience by fostering deeper engagement and loyalty, effectively reclaiming the guest relationship. With features enabling digital check-ins, real-time chats with the front desk, room service orders, menu browsing, extra towel requests, shuttle bookings, check-outs, and much more, guests can complete these tasks effortlessly without the need for phone calls. The elimination of paper materials in rooms helps cut unnecessary expenses. Additionally, guests can access directories, menus, channel guides, and information about nearby attractions directly on their personal devices or through in-room technology. To further improve the guest experience, Aavgo’s multi-language support enables seamless communication between guests and staff, making it easier to fulfill requests. Guests can conveniently request room cleaning services, order additional towels, arrange shuttle transportation, report maintenance issues, set up wake-up calls, and activate "Do Not Disturb" settings using their mobile devices or in-room systems, simplifying their stay and enhancing overall satisfaction. This modern approach not only boosts efficiency but also transforms the way guests interact with hotel services.

HelloShift, a modern messaging platform that allows you to run your hotel more efficiently and effectively, is called HelloShift. HelloShift's integrated messaging platform is used by hoteliers today to improve guest satisfaction, increase operational efficiency, and increase their revenue stream. Hotel managers can use HelloShift to communicate with their teams via simple social media tools. They can resolve problems and increase guest satisfaction. Assets are protected with preventive maintenance. Portfolio performance can be tracked with a flash report.

XM Hospitality™ serves as a tailored communication platform specifically designed for the hospitality sector. It boasts compatibility with over 150 telephony systems and more than 60 Property Management Systems (PMS), utilizing your current infrastructure to improve both guest satisfaction and staff efficiency. The solution seamlessly oversees guest voicemail in coordination with PMS check-ins and check-outs, significantly enhancing staff connectivity while they navigate the property, and ensuring top-notch communication quality that customers expect. By implementing XM Hospitality, businesses can unlock greater operational efficiency, gain a competitive edge, and realize substantial cost reductions. This Linux-based messaging and communication system fosters operational effectiveness by allowing guests and customers to quickly access essential information. Its design focuses on ease of deployment, cost-effectiveness, and robust functionality, equipping the hospitality industry with vital features needed for success, while also fostering a more connected environment for both guests and staff.

How can our Smart Hotel App enhance your experience? It can digitize the entire Guest Journey, foster engagement with guests, streamline hotel operations, and improve restaurant ordering efficiency! Our comprehensive platform combines a multitude of features into a single app, enabling guests to check in and out online, utilize a digital key for room access, request in-room services, communicate with staff via a ChatBot, and explore a personalized City Guide complete with GPS navigation and essential updates like weather, news, and flight information, thereby delivering a seamless and integrated experience for all visitors. Guests can conveniently expedite their check-in process by submitting their personal preferences, marketing consents, passport details, and digital signatures prior to arrival, ensuring compliance with local regulations. Additionally, the app supports online credit card payments, including pre-authorization through tokenization, with all information automatically synchronized with the Property Management System (PMS), enhancing both efficiency and guest satisfaction. This innovative approach not only enriches the guest experience but also optimizes operational workflows for hotel staff.

Experience a seamless guest journey with our innovative contactless solution. MyStay is designed to elevate your services and boost your revenue for both hotels and travelers alike. We are honored that the MyStay Free Contactless Kit has been recognized by the United Nations World Tourism Organization (UNWTO), with support from the World Health Organization (WHO), as the most comprehensive global solution to address the effects of COVID-19 on the tourism industry. Welcome your guests with a heartfelt greeting and provide them with enticing offers, such as hotel transfers, even before their arrival. Direct guests to an interactive page featuring a smart catalog of your services and essential information they may require. Ensure that guests can easily locate what they need and place orders with just a click from their mobile devices or computers. Minimize reception waiting times by facilitating a straightforward online check-in process. Enable guests to complete necessary forms in advance, ensuring their comfort. Additionally, showcase nearby attractions with a customizable mobile-friendly map, enhancing their overall experience. By implementing these features, you not only enrich your guests' stay but also foster loyalty and encourage repeat visits.

Modern Hoteliers will find refreshingly simple reviews, guest engagement and a messaging solution. Next Generation Reputation Management. You can influence your customer's booking decisions by using cutting-edge reputation management. Get new reviews, collect feedback and improve your online scores. Analyze reviews, display your best reviews on your website with the review widget, and respond automatically to your guests' reviews. Comprehensive Review Responses. You can stand out and inspire confidence in travelers by providing personalized, hand-crafted responses to their online reviews. Guest Messaging Platform. With SMS and WhatsApp, you can connect with your customers at every stage of their journey. Multi-channel communication platform that allows for personalized guest experiences, operational excellence, increased revenue, and a simple interface. Fully Automated Chatbot. AI-powered webchat increases direct bookings Travel shoppers who book through an OTA can save up to 60%

Enhance your customer service efficiency by tripling response times using our chat-based concierge system, which seamlessly redirects requests and bookings for prompt attention, allowing your guest support team to focus on more intricate inquiries. Foster connections with your guests throughout their journey—before, during, and after their stays—through tailored interactions across various communication platforms. Experience comprehensive control over every aspect of your property, facilitating straightforward access and management of both macro and microsystems from a centralized interface. We ensure that your staff can quickly acclimate to the new system by providing thorough onboarding sessions and tutorials, either online or in-person upon request, along with user-friendly hospitality standard operating procedure guides. This approach not only boosts team confidence but also enhances overall guest satisfaction.

Enhance your guests' overall experience and boost your revenue by implementing a comprehensive, interconnected system tailored to their needs. Empower your visitors to personalize their travel adventures seamlessly. The innovative Otello HoDP platform offers you immediate insights into the performance of all departments within your establishment, accessible directly from your smartphone. This data-centric solution ensures that all accommodation processes are harmoniously synchronized. It fosters smooth communication between housekeeping and the front desk, while also facilitating process monitoring, efficient time management, and instant transaction capabilities. By utilizing the distinctive Otello platform, you can elevate your brand's reputation and cultivate guest loyalty. The system simplifies the analysis of guest data, enabling targeted marketing efforts to reach various demographics effectively. Additionally, it streamlines the management of guest requests, complaints, and suggestions by assigning them as actionable tasks to the appropriate staff members. Ultimately, this results in a more responsive and guest-centric service environment.

Communicating important information to your guests can often be a lengthy process, yet effective and timely communication remains essential during their stay. GuestCompass bridges the gap between you and your guests via an online platform that offers current information and valuable insights. This digital connection turns what is typically an impersonal exchange into a more relatable and engaging conversation. While mobile phone access for entry has existed for some time, now there's no need to clutter your device with yet another app to manage it. Our service enables you to grant guests a digital key within a secure framework, giving you complete oversight of its usage in terms of timing and location. This is particularly useful for accommodations where common inquiries arise repeatedly. Maintain a personal touch throughout their visit by communicating under your own brand name, making it an essential aspect of the online customer experience. It’s quick, straightforward, and reduces paper usage, enhancing efficiency at the front desk while simultaneously creating opportunities for upselling and offering additional services. Ultimately, this innovative approach transforms the guest experience into something far more tailored and engaging.

BOTSHOT is the Hotel Management Software tailored for the Hospitality Industry, offering an unparalleled solution to elevate your business. Elevate profits and enrich guest interactions with our comprehensive hotel management software. Our unwavering commitment is to redefine the landscape of the hospitality sector through our cutting-edge platform. Since our inception in 2021, we've been instrumental in optimizing customer service, reducing operational costs, and boosting revenue for more than 5000 rooms, and catering to over 100,000 visitors. We take pride in delivering exceptional value to our diverse clientele, be it boutique establishments, independent hotels, or renowned chains. We stand as the preferred choice for leading 5-star hotels seeking to maximize revenue and enhance guest satisfaction. Our cloud-based Property Management System (PMS), Smart Website Builder, Channel Manager, and an array of revenue strategy tools empower businesses to witness tangible results right from day one. Trust BOTSHOT to be your partner in success, where innovation meets excellence in hotel management solutions.

Nuvola stands out as a robust hotel management software provider that seamlessly incorporates established property operating procedures into its unique platform, resulting in improved efficiency in back-office functions, asset oversight, and guest interactions. This company offers hotels an easy-to-use and adaptable cloud-based solution that fosters a culture of accountability among staff members. Developed by industry professionals with direct experience in select-service, full-service, and resort-style operations, Nuvola continually strives to elevate both employee and guest satisfaction through ongoing innovations from its dedicated internal team as well as partnerships with external hotel systems. The events dashboard offered by Nuvola allows for effective tracking of service requests, management of personnel, and timely completion of tasks. Furthermore, its reporting dashboard supplies valuable information regarding trends in incidents, staff performance, asset malfunctions, and more, enabling properties to make informed decisions and improvements in their operations. With its commitment to enhancing operational effectiveness, Nuvola ensures that hotels can maintain high standards in service delivery.

The GuestAssist App serves as an invaluable tool, functioning like an additional team member without incurring extra expenses. It enables guests to easily access all necessary information prior to and during their visit, significantly decreasing the volume of phone inquiries you might receive. Users can check their account balances and conveniently make immediate credit card payments online. It also provides directions to navigate around your property and access essential details regarding the amenities as well as local services available. Guests can stay informed about weather conditions to effectively plan their activities. Additionally, they can obtain Wi-Fi login information without needing to approach the reception desk. The app allows for the purchase of extras, such as breakfast options and picnic hampers, making their stay even more enjoyable. Overall, the GuestAssist App enhances the guest experience while streamlining operations for your staff. By integrating this app, you can offer a seamless experience that meets the needs of your guests efficiently.

Elevate the experience for your guests while optimizing hotel operations through tailored communication that aligns with their preferred styles. Introducing the SABA Chatbot, an all-encompassing communication platform designed specifically for the hospitality industry. This advanced hotel chatbot leverages artificial intelligence and machine learning to enhance the guest journey by effectively answering inquiries, taking requests, making suggestions, and assisting in the booking of various hotel services. With its sophisticated natural language processing capabilities, SABA can grasp the intent behind guest messages and provide immediate, on-brand responses. It is adept at interpreting the nuances of guest queries and gauging sentiment, ensuring an exceptional user experience every time. By promptly addressing all questions and service requests, it maximizes both engagement and the quality of service provided. Additionally, it alleviates the concerns of guests staying in a property where language barriers may exist, fostering a more inclusive environment for all. Ultimately, the SABA Chatbot is an essential tool for modern hotels looking to enhance guest satisfaction and operational efficiency.

Ivy merges human knowledge with automated solutions to deliver precise and prompt communication to guests, allowing hotel personnel to focus on other tasks while improving the overall guest experience. By welcoming guests and tailoring their stay according to individual preferences, Ivy ensures that all requests are addressed within a fraction of a second. Additionally, it provides valuable insights into both guest experiences and operational efficiency through its comprehensive analytics, enabling all guest interactions to be managed seamlessly from a single platform. Discover the various methods by which Ivy engages with guests and elevates satisfaction ratings. This innovative approach not only streamlines communication but also fosters a more personalized and enjoyable stay for each visitor.

ICIboT can be used as a standalone product to manage guest engagement from beginning to end. The online guest service portals allow you to take new orders and manage guest inquiries. You can serve your guests in any area, such as the lobby and kiosks, by using real-time, multilingual, and multi-platform technology. You can satisfy your customers, increase customer loyalty, and increase your revenues with one product. ICIboT increases hotel revenue and improves guest satisfaction. ICI promotes your hotel on guests' phones during the pre-stay, post-stay and post-stay periods. It also sells your services and acts as a new sales platform that allows guests to choose your hotel. ICI's multi-platform support will help you increase your repeat guests and your revenue. We integrate with your PMS/CRM, ERP, and Analytics systems to ensure guest satisfaction. Please contact us to learn more about our new guest expertise program.

TripSee Concierge is a smart guest CRM that leverages SMS texting for sharing recommendations, itineraries, and handling everyday requests. By delivering tailored attention to each visitor, it fosters stronger relationships with guests, ultimately enhancing the likelihood of repeat bookings. When hoteliers succeed in crafting a memorable experience for guests during their first stay, it increases the chances that these guests will return, even if competitors present better prices or more appealing locations. Through TripSee Concierge, guests are offered a distinctive experience, complete with personalized suggestions and fully curated day trips tailored to their individual tastes. This system not only maintains standard guest details like name, email, phone number, tags, and notes but also keeps them engaged throughout their stay. By effectively tracking and managing guest interactions, hoteliers can anticipate needs and develop unique profiles for each visitor, creating an atmosphere of exceptional service that encourages loyalty. Consequently, leveraging this technology could significantly transform the guest experience and set a hotel apart from its competitors.

Our Hinfo digital hotel compendium allows guests to stay up to date with details and services at the property they are staying at, in addition to details on recommended local attractions, restaurants, supermarkets etc. Your property can benefit from our interactive digital solution, with reduced overheads, increased opportunities for revenue generation and improving guest satisfaction. Hinfo is accessible via a mobile app and web-based solution, with QR code options available. The vast majority of guests are choosing to access the property hotel compendium details via our mobile app and provides a similar but personalized experience at each member property that the guests are staying at.

GuestService is an all-in-one solution designed for comprehensive guest engagement. It allows users to place new orders and handle requests via online portals dedicated to guest services. Featuring real-time capabilities and support for multiple languages and platforms, it enables seamless interaction with guests across various digital environments, including web, mobile, kiosks, and lobby areas. By utilizing this single product, you can enhance customer satisfaction, foster loyalty, and boost your revenue streams. GuestService is committed to delivering exceptional experiences for your guests, allowing them to submit requests and monitor their status effortlessly through mobile devices without language barriers or physical contact. Guests will also have access to information about your hotel, services, and local attractions via a digital concierge feature. With no extra setup fees required, you can select a package that suits your needs and get started immediately. Should you need assistance during the installation process, our online chat support team is readily available to help you every step of the way, ensuring a smooth transition. This approach not only simplifies guest interactions but also enhances overall operational efficiency.

Kipsu supports over 2,700 properties, management groups, and brands by providing an organized and user-friendly messaging solution that enhances communication between hotels and their guests. With a unified inbox accessible on any device, team members can effectively delegate, prioritize, and respond to guest inquiries. Studies indicate that guests are generally unimpressed with chatbots, which is why Kipsu emphasizes fostering genuine human interactions between staff and guests, thus eliminating the potential pitfalls associated with automated messaging. By placing service professionals at the forefront of the guest experience, Kipsu significantly improves service quality. The digital messaging platform alleviates guests’ hesitations about voicing concerns regarding their stay, while also offering a convenient method to reach out before, during, and after their visit. Additionally, Kipsu streamlines front desk operations by directing calls and traffic toward messaging, enabling staff to manage and prioritize guest requests more efficiently. This innovative approach ensures that guests feel heard and valued throughout their entire stay.

INTELITY stands out as the leading provider of a comprehensive platform designed for guest engagement and staff management, catering to the hotel, casino, cruise, and luxury residential sectors. Our fully integrated solutions enhance the connection between a mobile-centric guest experience and staff operations, all within a unified platform. To discover how to create a touchless guest experience, consider scheduling a demo with us today. In light of increasing cleanliness standards and the desire to minimize physical contact, INTELITY provides an entirely contactless check-in and mobile key service. This allows guests to forgo the front desk by utilizing Mobile Check-In, enabling them to proceed directly to their rooms and use their Mobile Key for access, thereby minimizing unnecessary face-to-face interactions. As a prominent figure in hospitality engagement technology, INTELITY is committed to delivering top-notch, innovative, and integrated Guest Services Platforms accessible across various mobile and in-room devices, ensuring a seamless experience for both guests and staff alike. With our commitment to enhancing the hospitality experience, we aim to set new standards in the industry.

This unique platform merges messaging with concierge services, facilitating contactless communication and travel planning to enhance customer satisfaction. It allows for proactive engagement with guests through their preferred channels or applications such as WhatsApp, WeChat, Facebook Messenger, LINE, SMS, and even within the hotel's own app or website. Conversations can be managed seamlessly across the hotel, enabling guests to communicate in more than 100 languages. This platform ensures a rich messaging experience within the hotel’s application at every phase of the guest’s journey, spanning from pre-arrival to post-stay. Guests can enjoy a fully contactless experience, which includes features like digital check-in and check-out, mobile keys, guest folios, personalized recommendations, request handling, and real-time digital itineraries tailored to their needs. This innovative approach not only simplifies communication but also enriches the overall stay, creating memorable experiences for each guest.