Contact Cloud Description

This is the fastest and most cost-effective way to connect marketing channels with sales teams while also supporting customers. Eliminate repetitive, manual tasks. Automated routing and workflows allow you to free up your support, marketing, and sales teams to focus on strategic tasks and not get bogged down in manual tasks. Eliminate the disconnect between your customer and you. All you need to do is add one line of Contact Clouds' tracking codes to all pages of your website. No tags or custom URLs are required. Tracking code instantly recognizes the channel and the geographic location from which visitors are coming and will show them the correct number. You can ensure that critical actions are taken while conserving agent resources. You can use triggers to create logic and a unique workflow that routes calls according to your preferences.

Pricing

Pricing Starts At:
$0 per company
Pricing Information:
Plans start with no monthly subscription commitment.
Free Trial:
Yes

Integrations

API:
Yes, Contact Cloud has an API

Reviews

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Company Details

Company:
Bipath Software
Year Founded:
2020
Headquarters:
United States
Website:
www.bipath.io
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Media

Contact Cloud Screenshot 1
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Product Details

Platforms
Web-Based
Chromebook
Types of Training
Training Docs
Live Training (Online)
Webinars
Training Videos
Customer Support
Business Hours
Online Support

Contact Cloud Features and Options

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

SMS Marketing Software

MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Call Tracking Software

Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Softphone Application

Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Contact Cloud User Reviews

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