Alternatives to CommVergence

A comprehensive range of OSS/BSS applications is available, encompassing Customer Care and Billing, a Self Care Portal, Asset Management and Service Desk, Network Management, and Application Performance Monitoring, as well as Infrastructure Planning and Buildout. Services can be swiftly defined, provisioned, monitored, and billed, allowing for quick revenue generation. These applications are designed to seamlessly integrate with both modern and legacy systems, offering flexibility and extensibility with rapid deployment capabilities. Businesses can prioritize deploying the most crucial applications first, with the option to add more as needed. Verax Customer Care & Billing (CCB) facilitates both pre-paid and post-paid billing for various products and services, consolidating four essential business applications—Customer Care, Product Catalog, Self Care, and Billing—into a single platform, which minimizes integration costs and time while enhancing time-to-market at a competitive price point. Furthermore, CCB is pre-integrated with Verax OSS applications such as NMS, Service Desk, and Provisioning, thereby simplifying the integration process between OSS and BSS and delivering advanced "looking glass" capabilities for enhanced operational oversight. This integrated approach not only streamlines business operations but also fosters a more agile response to market demands.

In the current digital landscape, operators are challenged to deliver tailored offers in real time to individual consumers while also managing extensive relationships with enterprise clients. Achieving this demands heightened agility in processes, flexible pricing and bundling strategies, and accurate insights throughout various operations, including customer service, network management, revenue management, and content collaboration. CSG Encompass serves as a comprehensive solution for real-time rating, charging, and billing, streamlining costs and enhancing consistency within your organization. With this robust platform, businesses can quickly introduce new services and benefit from a scalable architecture that adapts to growing needs. Additionally, operators can implement any pricing model and accept diverse payment methods, all while maintaining an integrated customer view through pre-built customer management features. This holistic approach not only optimizes operational efficiency but also empowers businesses to respond dynamically to market changes.

The telecom market has seen major changes over the past decade. Mobile devices, over-the top communication services like video streaming and a moderation of traditional voice services have all been disruptive to the industry. As IoT, 5G and other emerging technologies become more common, the complexity of telecom billing will only increase. Communications Service Providers (CSPs), in order to remain competitive and grow with their market, will need to replace outdated billing systems with convergent systems that offer greater flexibility as well as cost-saving efficiencies. CostGuard is an easy-to use convergent billing platform that can be used across all markets, customers, and service lines. You can also launch new products, services, and pricing models much faster than your competitors.

TimelyBill is a telecom billing solution that allows service providers to introduce products, create invoices, collect payments and offer bundles. It also allows them to share profit with partners and detect fraud. We know that no two organizations will be the same. TimelyBill OSS / BSS was created to offer maximum flexibility and reliability. TimelyBill gives you control over your billing. You can add or modify fields, labels and validation rules, as well as permissions. You can also store customer data in multiple languages. TimelyBill features full-featured components that target the needs telecom and communications service providers.

MaxBill is a catalyst for operational transformation, helping businesses to achieve hyperautomation, which allows them to market, create, and monetize existing services. Our smart BSS solution is designed for both SMBs and enterprises. It serves as a solid foundation to the company's digital ecosystem that is data-driven, compliant, intelligent, customer-centric, data-driven, and partner-centric. Our solution has been implemented successfully to support the growth of telecommunications, utilities, gaming, and energy service providers in highly competitive, changing markets. You can take complete control of your commercial operations through seamless integration of service connections with a complete cash-to-meter functionality that includes billing, metering and payments. Maximize market trends and grow your business with MaxBill technology-powered automated billing and revenue management platform.

As telcos adapt to the digital business environment and launch innovative services on the Internet of Things - often in collaboration with other partners - telecom billing systems play a powerful role in facilitating the creation of new services that are based upon real customer needs and monetized effectively. This requires that telecom revenue management is given close attention. Comarch Convergent Billing System, a key component of Comarch BSS is pre-integrated with modules such as Comarch Product Catalog or Comarch BSS Mediation. Comarch CBS has a real-time, online charging system for any service type. It also facilitates the creation of new business models with partners. Comarch Convergent Billing System (CCBS) is a flexible, scalable, high-capacity telecom billing data management system that can be used to monetize service providers' services.

OSS360 serves as a robust module within the Advantage360 suite, offering comprehensive operational support across various technologies such as CDMA, CSP, GSM, TDMA, LTE, 3G, 4G, satellite, ILEC, MVNO, CENTREX, VoIP, CLEC, ISP, WISP, WiMAX, broadband, SMS, MMS, data, content, paging, voice mail, IPTV, and CATV billing all integrated into a singular platform. This all-inclusive solution encompasses essential features such as carrier-grade customer relationship management (CRM), marketing promotions, commissions management, trouble ticketing, accounts receivable, as well as churn and credit scoring, plus general ledger (GL), accounts payable (AP), and lockbox functionalities, among others. By providing a complete software package, OSS360 eliminates the need for clients to source disparate modules from multiple vendors and configure them through middleware or separate technologies. The platform's key advantages include the Past Due Treatment feature, which enables customizable rules to address subscriber delinquencies and facilitate appropriate actions to maintain service continuity. Additionally, OSS360 enhances operational efficiency, allowing businesses to focus on growth and customer satisfaction without the hassle of managing multiple systems.

Tridens Monetization is a future-ready charging and revenue management platform for modern businesses. With a service- and industry-agnostic billing platform, you can achieve disruptive innovation, brand differentiation, business transformation, and brand differentiation. Key Product Features. Innovate with the Future-Ready Monetization Platform. It is designed for high volume consumption-based events for any service, industry, and partner-enabled business model. Innovative Offer Design: Product Catalog and Discounts (percentage, price, value), Pricing & rating, Plans & Bundles. Contracts & Terms. Customer Management: Customer Overview and Customer Hierarchies, Contract Management. Customer/Partner web, mobile app. Convergent Charging is any type of service, real time online, offline, sharing. Flexible consumption rules and real-time notifications. Advance Discounting, Resource, and Discount sharing. Invoicing & Billing: Flexible billing cycles available, including daily, weekly and monthly, as well as semi-annual, quarterly, and semi-annual.

Omnia360 is an advanced customer care and billing solution that utilizes multi-threaded billing engines equipped with multi-cycle billing functionality. Our comprehensive billing and CRM software features tools for batch treatment processing, alongside customizable bill messaging options and triggers. With our online billing software, you can take advantage of incredibly versatile product modeling, enabling sophisticated pricing strategies for packages, promotions, and contracts. Experience the flexibility to fully configure various plans, which include flat rate, block, tiered, account, multi-service, and location-based rating structures. Our customer billing software streamlines your billing processes through automation, enhancing efficiency across the board. Furthermore, the batch treatment tools designed for late fees, notifications, non-payment suspensions, disconnections, and write-offs contribute to a significant boost in operational productivity. By integrating these features, businesses can optimize their billing operations and improve overall customer satisfaction.

An all-encompassing OSS/BSS solution platform designed specifically for ISPs and telecom operators enables seamless management of broadband services. This platform empowers service providers to enhance operational efficiency, automate billing processes, lower infrastructure costs, and accelerate business growth. We pride ourselves on being an extension of our clients' teams, readily available to offer immediate support when required. By eliminating the need for licensing fees associated with databases and operating systems, our solution significantly decreases capital expenditures on hardware infrastructure. It also allows field teams to gain immediate access to essential data to effectively carry out their responsibilities. This data accessibility is facilitated through user-friendly mobile applications. Our meticulously defined processes and guidelines ensure a smooth and efficient migration experience without complications. Additionally, our solution boasts exceptional scalability, capable of supporting millions of subscribers from a single instance, making it a robust choice for growing businesses. Ultimately, our commitment to innovation and client satisfaction sets us apart in the industry.

A digital BSS platform that includes convergent billing, billing, digital CRM, partner management, and many other modules. This allows for rapid delivery, monetization, management of the most recent communications services, and allows for rapid delivery. Alepo Digital Business Support System includes a CRM that digitizes customer experience and improves retention. It automates workflows, streamlining support and sales. Alepo's device-responsive, omnichannel self-care system with AI chatbot integrations allows customers to get instant support 24x7x365. This empowers customers to choose their preferred platform while reducing the burden on CSRs. Alepo's central product catalog allows operators to quickly launch new offerings in response a changing market demand.

Unified Communications, OTT, and telecom providers can configure, launch, and monetize any type communication service in IP networks. This includes Unified Communications, Hosted IP PBX / IP Centrex and SIP Trunking. DID Management, DID Management, OTT Voice and calling cards. VoLTE/VoWiFI are some of the key functional modules. Key functional modules: Class 4 & 5 SIP softswitch, for residential and enterprise telephony service; convergent online billing, service provisioning and charging (optional).

ZIRA Group provides a comprehensive BSS platform that empowers telecom companies with advanced tools for managing customer relationships, orders, billing, and revenue. Featuring a cloud-native, modular approach, ZIRA's solutions allow businesses to scale operations quickly while maintaining full flexibility. The AI Telco Platform leverages predictive analytics for smarter decision-making, and the platform’s low-code functionality enables faster deployment with minimal IT reliance. With ZIRA, telecom companies can improve their customer service, reduce operational costs, and accelerate growth by enhancing their existing infrastructure.

For over two decades, Aradial Technologies has been delivering innovative billing, policy control, and AAA software solutions to internet service providers of all sizes. Both smaller ISPs and major providers with millions of users can seamlessly incorporate Aradial into their existing IT and Network frameworks. Aradial's diverse product lineup unlocks a plethora of opportunities for various sectors, including ISPs, MNOs/MVNOs, Hotspots, WISPs, LTE, FTTH, and mobile technologies like 3G, 4G, and 5G, as well as VOIP, IPTV, ASPs, and Wireless LAN. To date, over 1,000 operators across 80 countries have invested in Aradial’s offerings. Their Convergent Billing software encompasses a range of functionalities, such as Prepaid and Postpaid options, Subscription billing, ISP Billing, AAA, PCRF, LTE billing, HSS, CRM, and PRM. Additionally, they provide a Radius server tailored for ISP, VOIP, DSL/PPPoE/FTTH, and MNO applications. Furthermore, there is a specialized adaptation of their Convergent billing and AAA solutions utilizing Diameter and RADIUS protocols for LTE, LTE HSS, 3G Cellular/Mobile (including 3GPP, GSM, and CDMA2000), PCRF, as well as M2M Billing, which further demonstrates their commitment to meeting the evolving needs of the telecommunications landscape.

CSG Singleview is an all-encompassing billing and revenue management solution tailored for communication service providers, enabling them to effectively capitalize on their evolving network resources and implement innovative business strategies. Featuring a cohesive architecture that merges policy management, rating, charging, and billing processes, the platform streamlines the oversight of a wide range of services and subscription models. With its user-friendly interface and guided offer creation tool, staff can easily set up new products without the need for specialized technical expertise, allowing for swift market introductions. Singleview is versatile in its deployment options, available both in the cloud and on-premises, capable of managing millions of subscribers while processing a vast number of transactions instantaneously. Moreover, its adaptability ensures that CSPs can monetize a diverse array of services across multiple network types, such as wireless, wireline, IP, and future-oriented networks, thereby enhancing their competitive edge in the market. This robust platform not only supports existing business models but also empowers providers to innovate and expand their service offerings continuously.

Everything you need to kickstart your phone and data service offerings is conveniently located in a single platform. Enjoy wholesale connectivity alongside streamlined checkout processes, payments, tax handling, and compliance management. We’ve developed this solution so you can focus on your business instead of the technicalities. Start offering eSIMs and SIM cards that provide talk, text, and data services on top-tier networks across the globe. Combine various elements from Gigs’ all-in-one product suite to create and launch your personalized mobile service, paving the way for a steady flow of income. You can establish a customized checkout experience and a comprehensive plan management website without needing to write any code, making the process incredibly user-friendly. Easily manage recurring billing, handle refunds, and oversee taxes and payouts without the hassle of integrating with third-party payment systems. Significantly lower support costs by 95% with the help of instant sales capabilities and round-the-clock customer service solutions. Address any support inquiries with just a single click. Access every subscription detail, metric, payment, SIM, and device through one unified interface, ensuring that your dashboard is always included regardless of the implementation method you select. Moreover, this streamlined approach enhances operational efficiency and customer satisfaction.

The JeraSoft Billing Platform serves as a versatile billing solution designed for both mobile and business telecommunications, catering to entities like business telephony providers, ISPs, and CLECs, among others. This platform allows users to streamline the billing process for a wide array of services, enhancing efficiency and accuracy. Additionally, it facilitates the automation of routing, rating, and mediation tasks, all while effectively overseeing a large number of subscribers. By leveraging the capabilities of the JeraSoft Billing Platform, businesses can significantly improve their operational workflows and service delivery.

Sigma Software's OmniCareTM Real-time, Online Convergent (Multi-Play) Billing solution eliminates obstacles to providing advanced real-time convergent experiences, offering a comprehensive suite of core real-time products that will enhance subscriber growth, boost revenue, and elevate profitability. Recognizing that precise charging and billing play a vital role in the Quality of Experience (QoE) for Communication Services Providers (CSPs), Sigma Software designed OmniCare™ to facilitate seamless management across any service, network, and subscriber type. This innovative solution delivers genuine convergence through a singular billing platform capable of managing prepaid transactions, real-time charging, and a variety of services including wireless (4G, LTE, VoLTE), cable, broadband, satellite, data, voice, and SMS. Additionally, it caters to postpaid customers by offering advanced features such as intricate customer hierarchies, CDR re-rating, volume discounts, customizable reporting, roaming charges, and interconnect billing, thus ensuring comprehensive coverage of all customer requirements. As a result, CSPs can enhance their operational efficiency while simultaneously improving their customer satisfaction levels.

Cerillion is a pre-integrated end-to-end BSS/OSS suite for mobile, fixed, cable and multi-service communications providers. It combines the functional depth and flexibility of best-of-breed, with the operational efficiency of an end-to-end integrated system, to deliver the ultimate in system agility. Built around a common technology framework using industry standards including TM Forum Open APIs, Open Digital Architecture and the 3GPP charging specifications, Cerillion supports any deployment model: - As an end-to-end BSS/OSS solution, managing the complete lifecycle of customers, products, services and revenues - In a mixed deployment, where selected modules may be replaced by 3rd party applications - Individual best-of-breed modules and point solutions The suite follows a cloud-neutral architecture supporting public cloud, private cloud and on-premises delivery, complemented by a comprehensive set of managed services options.

The NTS Utility Billing solution provides a comprehensive answer for all your requirements related to utility billing software. It oversees various utility services, whether metered or unmetered, and offers a streamlined approach for generating and handling invoices, managing customers, products/services, and processing payments with ease. Additionally, NTG's NTS product suite serves as a holistic OSS/BSS solution that aids organizations in bridging the divide between business operations and network management, thereby enhancing the overall experience with integrated services and dependable functions. Furthermore, the NTS Trouble Ticket Management (TTM) module effectively handles customer and network-related trouble tickets while giving users the flexibility to create custom types of trouble tickets tailored to their needs. This combination of features ensures a robust and adaptable system for utility management.

Engage, Maintain, and Satisfy Subscribers with BeQuick BSS/OSS for Mobile. Elevate your service confidence and ensure customer satisfaction through streamlined account management. Facilitate a user-friendly environment where customers can easily oversee their accounts. Proactively connect with subscribers to boost sales opportunities or remind them about essential account details. Transform your billing support system into a powerful asset, eliminating the need to rely on outdated systems for accurate billing. Gain clarity on the charges your subscribers incur for your products and services, and trust that your invoices and statements reflect precise information, enabling you to deliver exceptional customer service effortlessly. By implementing these strategies, you not only enhance customer loyalty but also create a seamless experience that sets you apart in the market.

Our highly adaptable billing software is designed to enable mobile virtual network operators (MVNOs) and telecom operators to innovate and energize the mobile industry. With seamless integration capabilities, our scalable billing and business support system (BSS) solutions empower you to shape the future of mobile services. By optimizing and automating essential billing and back-office operations, our software also facilitates 5G monetization and the development of innovative service offerings that challenge conventional business models. We address a wide range of billing and revenue management challenges, placing you firmly in control of your financial processes. Leverage our platforms to streamline and enhance access to MVNO, over-the-top (OTT), Internet of Things (IoT), and 5G sectors, utilizing our real-time Diameter Online Charging System (OCS) bridge as the central network access enabler. Furthermore, we support groundbreaking MVNOs by providing not just billing and BSS solutions but also expert guidance for initial setup and ongoing revenue management strategies. In this rapidly evolving market, our commitment to your success ensures that you remain competitive and responsive to changing consumer demands.

Splynx stands out as the premier billing and management software tailored specifically to meet the diverse needs of ISPs. By eliminating the need for multiple platforms, businesses can significantly reduce their operational expenses. The software facilitates comprehensive management and optimization across all aspects of an ISP's operations. We pride ourselves on delivering outstanding customer support, ensuring our clients receive immediate assistance whenever necessary. Splynx can be conveniently deployed either on-premise or on our secure cloud server. Your data is protected with frequent backups every six hours to an encrypted server, guaranteeing that you will never face data loss. Our expert team is dedicated to simplifying the migration process from your existing platform, whether it involves exported data from Excel/CSV files or any Radius server database. Additionally, you can establish centralized customer authentication, implement restrictions for non-paying users, analyze internet usage statistics, and support various types of equipment and vendors to enhance your service offerings. With Splynx, you can streamline your operations while ensuring robust support for your technological infrastructure.

Optius Digital OSS offers a suite of pre-integrated modules that cater to Service Order, Service/Resource Activation, Provisioning, and Inventory Management across various network types including fiber, copper, wireless, and hybrid. Its advanced order orchestration and intelligent assignment capabilities guarantee that services are activated correctly on the first attempt. Developed by an innovative communications service provider with extensive operational expertise, Optius stands out as a contemporary solution. It delivers an all-in-one system that encompasses both software and services, streamlining aspects such as data management, processes, reporting, configuration, integration, testing, training, and maintenance under a single service umbrella. Furthermore, Optius seamlessly integrates with Customer Relationship Management (CRM), Billing, and Workforce Management (WFM) platforms. This comprehensive solution not only facilitates the digital transformation of your business but also offers flexible options for integrating with existing Back Office Support Systems (BSS) or utilizing partnered solutions. By choosing Optius, organizations can effectively enhance their operational efficiency and service delivery.

The Enghouse Billing SaaS platform offers a comprehensive suite of functionalities including order entry, management, workflow automation, billing, and provisioning, all delivered through a Software as a Service (SaaS) model. This SaaS approach enables Service Providers to accelerate their revenue generation while seamlessly launching innovative, next-generation telecommunications services. It facilitates the definition and automation of intricate workflows using a cohesive Business Process Management (BPM) system. The platform provides a streamlined order processing and provisioning solution, complete with pre-configured integrations for third-party systems. Additionally, it includes built-in support for Salesforce, along with features for entitlement management, trouble ticketing, and customer self-service options. Furthermore, it fully accommodates e-bill presentment, payment processing, accounts receivable management, and general ledger integration, ensuring a holistic financial management experience. This extensive range of capabilities makes the Enghouse Billing platform a versatile tool for modern telecommunications service providers.

ESKA® Digital Billing facilitates instantaneous billing within telecommunications networks. Its adaptable and robust convergent rating engine empowers network providers, offering them the edge needed to excel in the competitive telecommunications landscape. This sophisticated platform supports the unified billing of various services, including wireline, wireless, and data networks. Additionally, it boasts a wealth of valuable functionalities, such as accommodating multiple billing cycles with varied frequencies and grace periods, as well as providing diverse charging methods like advance, arrear, and one-time billing options. By seamlessly integrating with other systems like Customer Care, ESKA® Digital Billing allows telecom operators to efficiently oversee their administrative and billing operations, ultimately enhancing service delivery and customer satisfaction. This comprehensive system not only optimizes billing processes but also strengthens the overall operational efficiency of telecom companies.

We are dedicated to delivering top-notch service and essential support to enable our clients to function at peak performance and maintain a competitive edge in their industry. Should you have any inquiries, please feel free to reach out to us. I-CONN is designed to meet the changing demands of modern Telecom Service Providers. Our all-encompassing and integrated solution, equipped with advanced features and functionalities, addresses the intricate billing landscape effectively. The I-CONN™ system represents a cutting-edge approach, built on the most recent advancements in software technology and user interfaces to ensure swift implementation for our users. Unlike traditional setups that require specific local installations, it operates seamlessly through standard web browsers such as Internet Explorer, Firefox, and Google Chrome, providing the convenience of a desktop application without the associated limitations. This flexibility allows businesses to adapt quickly to new challenges and opportunities in the marketplace.

UltraBill, the premier offering from Brainroots, is a comprehensive suite designed to fulfill all billing requirements for Communications Service Providers (CSPs) whether they deliver a single service or multiple services. Its modular structure, which can be easily configured, allows CSPs to improve their operational flexibility and efficiency by selecting specific products that cater to their unique needs at a competitive price and with a swift implementation timeline. Utilizing a web-enabled client-server architecture, UltraBill is adaptable to any platform or database, employing the J2EE application framework to ensure reliability, redundancy, and scalability. This versatile solution is capable of handling various functions including pricing, rating, provisioning, billing, credit checks, data validation, payment processing, debit-credit transactions, as well as accounting and reporting tasks. Additionally, it features sophisticated customer care and CRM capabilities, enabling real-time access to transaction data, account summaries, detailed account history changes, billing information, payment history, and details regarding payment allocations. With its extensive functionalities, UltraBill not only streamlines billing processes but also enhances customer engagement and satisfaction.

Invoice Options serves as a cost-effective billing solution tailored for small to medium-sized telecommunications service providers. This web-based platform is specifically created for various entities including local exchange carriers (LECs), competitive local exchange carriers (CLECs), Internet service providers (ISPs), Voice over Internet Protocol (VoIP) companies, Inter-Exchange Carriers (IXCs), and wireless service providers. It encompasses a range of functions such as billing for end-users, customer support, collection and mediation of call detail records (CDRs), order management, customizable workflows, personalized rating plans, versatile reporting capabilities, and invoice generation, among other features. Additionally, its user-friendly interface ensures that providers can efficiently manage their billing processes while enhancing customer satisfaction.

CDG Elements is a cloud-based, open architecture OSS/BSS platform designed to enable service providers in broadband, data, utility, and interconnect services to build an ideal service ecosystem that fosters customer growth, enhances business intelligence, and implements AI/ML and automation technologies to boost operational efficiency and revenue. As a company that is owned and managed by operators, we are committed to transforming the telecommunications landscape by offering innovative, operator-centric open architecture OSS/BSS solutions that allow our clients to provide outstanding services to their users. Our platform supports a wide range of services, including voice, video, data, circuits, and interconnect options tailored for both retail and wholesale broadband providers and carriers. By leveraging our open architecture and operator-focused solutions, we create significant value for our clients, facilitating the development of an optimal service ecosystem aimed at expanding their customer base. Ultimately, our mission is to empower service providers to adapt and thrive in a rapidly evolving telecommunications environment.

The Symphony billing platform empowers you to swiftly and effortlessly launch new products or applications within your current business infrastructure. You can choose to integrate just the necessary modules or utilize the complete end-to-end solution, allowing our adaptable and scalable system to evolve alongside your needs. With Symphony's real-time data transaction handling and mediation, you gain insights into your customers' accounts, enhancing your ability to manage those relationships in a more profitable manner. This flexibility ensures that as your business grows, your billing system can seamlessly adapt to meet changing demands.

UMT has introduced its cutting-edge Customer Care and Convergent Billing suite, Unicorn 10 (U10), which is a collection of seamlessly integrated products and business solutions that cater to various business lines and technologies such as 3G, 4G/LTE, WiMAX, and Multi-play services. The Unicorn solution is specifically designed to enhance customer experiences throughout different sectors and regions, empowering service providers to maintain their competitive edge. Its architecture is built on a modular framework, allowing service providers to implement their billing systems incrementally, according to their budget and immediate needs, ensuring both flexibility and efficiency. Additionally, the platform supports the integration of remote offices through a web-based architecture, facilitating bill payments at locations away from the main office. This innovative approach not only streamlines operations but also significantly improves accessibility for customers.

A unified billing solution designed for telecom providers and the corporate sector has achieved over 4,000 installations globally. The NetUP Billing 5+ system employs standard protocols, allowing compatibility with equipment from any vendor. It features a REST API that enables clients to add customized functionalities. Additionally, the system provides the capability to separate subscribers into different divisions while still utilizing a unified subscriber database. Every subscriber is able to maintain multiple personal accounts, each of which can be linked to various services. Furthermore, the system allows for the creation of users with restricted access rights, minimizing the risk of errors or misuse. This versatility makes the NetUP Billing 5+ an attractive option for organizations seeking comprehensive billing solutions.

RevX serves as a sophisticated billing and revenue management platform tailored for products offered as a service. This innovative system enables businesses to seamlessly connect, monetize, and oversee various communication, application, and managed services. Users benefit from features like real-time billing, account management, multi-channel customer self-service options, and the capability to tailor pricing and billing regulations to their needs. Additionally, it supports intricate charging models, product bundles, and subscriber entitlements, among other functionalities. A fundamental aspect of fostering growth and ensuring customer loyalty lies in providing a low-touch or no-touch service through self-service tools and automated processes. By empowering subscribers to manage their accounts independently, businesses can enhance customer satisfaction while minimizing operational costs and facilitating growth. RevX allows you to relax as it automates essential functions such as recurring billing, payment processing, collections for non-payment, overage charges, operational and regulatory notifications via email, and daily reporting, which are all integral components of our comprehensive solution. This not only streamlines operations but also enhances the overall customer experience.

HubCX integrates conventional billing, intricate rating, and Customer Information System (CIS) functionalities with leading workflow solutions, business intelligence tools, market interfaces, and API management features. All aspects of HubCX are accessible through a contemporary user interface that utilizes user and role configurations to tailor the experience for enterprise users, such as those in call centers, as well as partners. The adaptability of HubCX allows for the bundling of both standard and non-standard products and services, employing a business rule-driven method for pricing and discounting. Additionally, HubCX enables the complete automation and oversight of extended processes, including onboarding, customizable workflows, and tasks based on roles and skills. Enhanced billing efficiency is achieved through streamlined network billing and effective revenue management. Furthermore, businesses can develop superior strategies by leveraging and scrutinizing Big Data, ultimately driving better decision-making and operational efficiency. This comprehensive solution positions organizations to navigate complex market demands with agility and precision.

Ericsson's telecom charging and billing solutions are adaptable, business-oriented software platforms utilized by over 300 operators globally. These solutions currently support more than a billion customers worldwide, effectively catering to the diverse requirements of operators, service providers, and end-users. Covering all revenue streams, including B2C, B2B, and B2B2X, they empower organizations to optimize and secure revenue sources while capitalizing on emerging business opportunities within traditional telecom, digital services, 5G, and the Internet of Things. Furthermore, you will benefit from a unified platform that facilitates the management of all users and services, irrespective of the payment method or access type. Enhance the customer experience with robust data mediation that guarantees accurate data collection from the network. Additionally, the solutions offer a cloud-based, personalized, and contextual customer experience across various digital touchpoints, significantly improving user satisfaction and engagement.

Our software is tailored exclusively for managing your ISP operations, handling nearly every aspect of the customer life cycle while enhancing service quality, lowering costs, and minimizing administrative burdens. With a versatile design, it easily adapts to meet your unique requirements. By choosing BillMax as your foundational tool, you can develop a solution that perfectly aligns with your organization's needs. BillMax places a strong emphasis on meticulous detail, ensuring that our robust financial framework assists clients in successfully navigating essential audits. Prior to launching any new update, we rigorously test our software through a comprehensive series of automated assessments, guaranteeing consistent performance and results across different versions. This commitment to quality is what drives us to continually improve our software, making it not only reliable but also a valuable asset for your business. Ultimately, with BillMax, you can expect a reliable partner that evolves alongside your company’s growth.

Introducing a cloud-centric solution for managing connectivity, devices, billing, and core networks, featuring adaptable deployment options that facilitate the swift initiation of IoT projects while minimizing total cost of ownership and accelerating time-to-market. Utilizing cutting-edge technology for the separation of user and control planes, our services provide remarkable flexibility through a globally dispersed network of local packet gateways. This solution is specifically tailored to cater to the requirements of narrowband, battery-powered device-to-cloud applications. It encompasses a comprehensive business suite aimed at mobile operators, IoT service providers, and the broader IoT connectivity sector. Our Business Support System features a groundbreaking multi-tier billing and rating framework, along with ready-to-use capabilities for launching innovative IoT business models. Additionally, robust, multi-layered security safeguards protect IoT devices, their data, and connectivity from potential cyber threats, ensuring a secure environment for all users. By prioritizing security and flexibility, we enable businesses to thrive in the evolving IoT landscape.

The Optiva BSS Platform serves as a comprehensive solution for managing customers and revenue, effectively monetizing cutting-edge services while enhancing the overall customer experience. This platform empowers operators and MVNOs to leverage real-time billing, charging, and fulfillment, enabling them to stand out from their competitors and optimize their profitability. Supporting a range from 2G to 5G on a unified platform, it equips operators with the necessary tools to provide an advanced and tailored user experience in a cost-efficient manner. Unlike traditional billing systems, the Optiva BSS Platform is a pre-integrated solution that facilitates real-time storefront provisioning, monetization, and promotional activities across various services. Built for the cloud, it can be implemented in both public and private settings, offering rapid deployment and reduced total cost of ownership. Moreover, this suite comprehensively addresses all monetization needs of service providers, ensuring they can adapt to the ever-evolving telecommunications landscape. With its innovative features, the Optiva BSS Platform positions itself as a vital asset for any forward-thinking operator aiming to succeed in the digital economy.

The WIB, or 'WISP in a Box,' provides operators with the ability to offer contract-based services to their clientele. Customers generally enter into agreements for specific service types and receive regular billing, such as monthly or quarterly charges. This system allows operators to create a diverse array of connectivity solutions, including leased lines and premium dedicated bandwidth, making it perfectly suited for corporate, enterprise, residential, and SME sectors. Furthermore, the Hosted / SaaS (Software as a Service) model grants operators access to the comprehensive range of SIMPLer functionalities without the complications associated with server setup and maintenance. Additionally, all data is securely hosted as part of the service, with critical backup protocols already established. This approach is particularly beneficial for many operators, especially those who are newly established and seeking a streamlined solution. By utilizing WIB, operators can enhance their service offerings while minimizing operational challenges.

The rapid advancement of digitization is fundamentally changing the landscape of contemporary communication markets. With customer preferences and behaviors continually shifting, it is imperative for service providers to quickly adapt in order to meet the expectations of their clientele. To thrive in the 5G era, service providers must focus on constructing digital ecosystems, anticipating client needs, and prioritizing a digital-first customer journey, which will be vital for fostering innovation, exploring new markets, and becoming industry leaders. Netcracker possesses the necessary expertise, culture, and resources to assist service providers in evolving their businesses to succeed in a digital-centric economy. Our forward-thinking solutions, state-of-the-art technology, and service offerings are designed to help service providers realize their digital transformation ambitions while achieving specific business objectives that drive growth and enhance profitability. Additionally, Netcracker Cloud Transformation Services offer a robust set of best practices and methodologies to ensure that cloud-based transformation initiatives align with overarching business goals, ultimately positioning service providers for long-term success. By leveraging these resources, service providers can confidently navigate the complexities of digital transformation.

Completely adaptable within a few hours to accommodate fresh and creative plans and offerings. Make alterations without needing assistance from vendors. Operate with marketing agility to launch new promotions, marketing strategies, or services in a matter of hours or days rather than taking months. Experience multi-faceted convergence encompassing payment, network, and service. Benefit from real-time billing and charging that adeptly manages prepaid, postpaid, and hybrid accounts. Access a comprehensive range of services including voice, video, and data across various network technologies such as wireline, wireless, and IP. Utilize a unified charging engine, product catalog, and customer management system. This versatile tool enhances efficiency and accelerates the rollout of new products. Enjoy a significant decrease in both operational and capital expenditures while effectively managing complex and distinct B2B, B2C, and B2B2C relationships. This approach leads to a noticeable and meaningful boost in subscriber satisfaction and retention, ultimately fostering long-term loyalty. The streamlined processes set the foundation for sustainable growth in a competitive market.

VC4 is a leading global provider of comprehensive network inventory management, and telecom asset inventory and planning solutions. With over 20 years of experience, we’re experts in OSS data management, delivering class-leading inventory management solutions with deep integration to all network elements. Accurate, updated, and comprehensive, our flexible modular solutions enable you to take control of your data, drive process optimisation and unlock new levels of efficiency. This is done through our advanced software, IMS, which helps telecoms operators, utilities and greenfield projects to manage and keep track of their complex networks and assets with ease, across all legacy, current and future infrastructure. IMS provides visibility of the full network inventory life cycle, end-to-end. Networks included: Fiber, GPON/FTTx, SDN/SD-WAN, MPLS/IP, WDM/OTN, Mobile 5G/4G/3G/2G, Microwave and more. Visit VC4.com to learn more about how we can redefine your network asset management strategy.

The Mavenir Digital Enablement (MDE) platform empowers Communication Service Providers (CSPs) to innovate without constraints, swiftly adapt to market changes, and effectively capitalize on new business models associated with 5G technology. This advanced, cloud-native digital Business Support System (BSS) facilitates the effortless creation of new 5G digital services and aids in the transformation of existing networks by incorporating essential charging and mediation capabilities, while also providing the tools to craft a digital marketplace that integrates products and services from various industries into cohesive offerings. MDE leverages a MACH (Microservice, API First, Cloud Native, and Headless frontends) architecture, allowing it to function as a full-fledged BSS or as a supplementary digital overlay to existing legacy systems, thus ensuring minimal risk and disruption during implementation. By utilizing BSS digital overlay solutions, CSPs can significantly enhance their profitability in the evolving landscape of 5G. Moreover, this flexibility not only streamlines operations but also enriches customer experiences, positioning CSPs for greater success in a competitive market.

Comarch Smart BSS provides a comprehensive and all-in-one system for business support. Our strong telecom pillars provide customer-oriented service excellence, inspired by the recommendations of TM Forum guidelines and business partners. We streamline telcos and non-telcos by providing flexibility in service definitions and process execution. Smart BSS is supported with experienced technical and business-oriented experts, ready to tailor their broad range of capabilities to meet your needs and challenges. We provide a single integrated platform that covers various roles within your organization. This includes sales agents, customer service employees, accountants and technical service managers. You can also define access permissions per user. Deliver seamless and smooth services to your customers. The simple, aesthetic self care platform and the smooth ticket management system will ensure the highest level of service.