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Average Ratings 4 Ratings

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support

Description

Billing is often intricate, necessitating meticulous precision and a commitment to exceptional service. iCommVergence offers a comprehensive solution that enables you to manage billing for contemporary telecommunications services while equipping you for future demands. This automated platform streamlines the billing process, allowing you to issue invoices punctually and with greater efficiency, often requiring fewer resources and less time than your current practices. Embrace a unified, cutting-edge OSS/BSS platform designed to facilitate various functions: manage all billing tasks through one system, utilize table-driven features for enhanced adaptability, elevate customer service experiences, nurture a unified multi-service framework, create a rules-based engine for added flexibility, oversee billing, customer support, rating, issue management, payment, and point-of-sale operations, connect web-driven technology with third-party services, explore customizable bundling and discount strategies, and enhance workflow efficiencies throughout your organization. This approach not only simplifies billing but also positions your business to thrive in an evolving telecommunications landscape.

Description

Tridens Monetization is a future-ready charging and revenue management platform for modern businesses. With a service- and industry-agnostic billing platform, you can achieve disruptive innovation, brand differentiation, business transformation, and brand differentiation. Key Product Features. Innovate with the Future-Ready Monetization Platform. It is designed for high volume consumption-based events for any service, industry, and partner-enabled business model. Innovative Offer Design: Product Catalog and Discounts (percentage, price, value), Pricing & rating, Plans & Bundles. Contracts & Terms. Customer Management: Customer Overview and Customer Hierarchies, Contract Management. Customer/Partner web, mobile app. Convergent Charging is any type of service, real time online, offline, sharing. Flexible consumption rules and real-time notifications. Advance Discounting, Resource, and Discount sharing. Invoicing & Billing: Flexible billing cycles available, including daily, weekly and monthly, as well as semi-annual, quarterly, and semi-annual.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Avalara Yes 
Amazon Web Services (AWS) No 
Authorize.Net No 
Axis LMS No 
Braintree No 
Calix Cloud Yes 
Cybersource No 
Microsoft Dynamics 365 No 
NetSuite No 
PayPal No 
Paymentus Yes 
SAP ERP No 
Salesforce No 
Stripe No 
Vertex No 

Integrations

Avalara Yes 
Amazon Web Services (AWS) Yes 
Authorize.Net Yes 
Axis LMS Yes 
Braintree Yes 
Calix Cloud No 
Cybersource Yes 
Microsoft Dynamics 365 Yes 
NetSuite Yes 
PayPal Yes 
Paymentus No 
SAP ERP Yes 
Salesforce Yes 
Stripe Yes 
Vertex Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CommSoft

Founded

1985

Country

United States

Website

www.commsoft.net/client-service

Vendor Details

Company Name

Tridens

Founded

2007

Country

Slovenia

Website

tridenstechnology.com/monetization

Product Features

Billing and Provisioning

Billing & Invoicing Yes 
Carrier Access Billing No 
Contract Management No 
Customer Accounts No 
Customizable Billing No 
Flexible Rate Tables No 
Internet No 
Order Management No 
Post-Paid Systems No 
Pre-Paid Systems No 
Provisioning No 
Rating Yes 
Self Service Portal No 
Service Order System No 
VoIP No 

Product Features

Billing and Invoicing

Billing Portal Yes 
Contact Database Yes 
Contingency Billing Yes 
Customer Portal No 
Customizable Invoices Yes 
Dunning Management Yes 
Hourly Billing Yes 
Invoice History No 
Mobile Payments Yes 
Multi-Currency Yes 
Online Invoicing Yes 
Online Payments Yes 
Payment Processing Yes 
Project Billing Yes 
Recurring/Subscription Billing Yes 
Service Ticket Billing No 
Tax Calculator Yes 

Billing and Provisioning

Billing & Invoicing Yes 
Carrier Access Billing Yes 
Contract Management Yes 
Customer Accounts No 
Customizable Billing Yes 
Flexible Rate Tables Yes 
Internet Yes 
Order Management Yes 
Post-Paid Systems Yes 
Pre-Paid Systems Yes 
Provisioning Yes 
Rating Yes 
Self Service Portal Yes 
Service Order System Yes 
VoIP Yes 

Recurring Billing

Customer Portal No 
Deferred Billing Yes 
Discount Management No 
Dunning Management Yes 
Invoice History Yes 
Multi-Currency Yes 
Multi-Period Recurring Billing Yes 
Payment Processing Yes 
Recurring Donations No 
Subscription Billing Yes 

Subscription Management

Cancellation Management Yes 
Discount / Coupon Management Yes 
Dunning Management Yes 
Enrollment Management Yes 
Product Catalog Yes 
Recurring Billing Yes 
Revenue Recognition Yes 
Revenue Recovery Tools No 
Self Service Portal Yes 
Subscription Plan Management Yes 
Tax Management Yes 
Trial Management No 
Usage Tracking/Analytics Yes 

Utility Billing

ACH Payment Processing No 
Account Management Yes 
Billing & Invoicing Yes 
Cable Yes 
Collections Management Yes 
Customer Management Yes 
Electricity Yes 
Meter Management Yes 
Metered Billing Yes 
Move In / Move Out Yes 
Natural Gas Yes 
Non-Metered Billing Yes 
Online Payment Processing Yes 
Penalty / Cut-Off Processing Yes 
Rate Management Yes 
Service Call Management Yes 
Trash Yes 
Water Yes 
Work Order Management Yes 

Utility Management Systems

Billing & Invoicing Yes 
Cable No 
Customer Management Yes 
Demand Planning No 
Electricity Yes 
Natural Gas Yes 
Plant Management No 
Service Call Management No 
Trash No 
Water Yes 
Work Order Management No 
Workforce Management No 

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