Pylon is an All-in-one B2B Support Platform for modern B2B businesses.
We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management.
Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues.
If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
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Universal Knowledge by KPSOL is a SaaS Knowledge Management System that helps organizations capture, manage, and share trusted knowledge from a single source of truth.
It combines powerful enterprise search, intuitive content authoring, collaborative workflows, and analytics to ensure employees and customer-facing teams can quickly find accurate, up-to-date information.
In the age of AI, Knowledge Management is more important than ever. AI is only as effective as the quality of the knowledge it can access. Universal Knowledge provides the trusted, governed content needed to power reliable AI search, assistants and automation while reducing misinformation and improving compliance.
Available as a standalone platform or integrated via comprehensive APIs, Universal Knowledge improves productivity, enhances customer experiences, and reduces operational costs.
SaaS deployments are in the region customers choose, to maintain data sovereignty.
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Mendeley
Easily add papers straight from your web browser with just a few clicks, or import documents directly from your computer. Your library can be accessed from any location across various platforms, including Windows, Mac, and Linux, as well as through all major browsers. Generate references, citations, and bibliographies in numerous journal formats effortlessly. Create your own Mendeley library to effectively organize, search, and read all your references. Additionally, Mendeley Cite, a new citation add-in for Microsoft® Word, streamlines the referencing process, saving you valuable time. Smooth and uninterrupted workflow is essential for your productivity. With Mendeley Cite, you can search your library and insert single or multiple references and bibliographies quickly, all without the need for Mendeley Desktop to be open or even installed, which helps to reduce any potential impact on system performance. This functionality ensures a more efficient referencing experience for users.
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CiteMe
CiteMe is a sophisticated tool designed for generating academic citations, tapping into over eight established academic databases to produce references in more than 40 different citation formats. These databases encompass a range of resources, including OpenAlex, Semantic Scholar, PubMed, Europe PMC, SciELO, Oasisbr, CORE, CrossRef, Google Books, and BDTD, which specializes in Brazilian theses. Among the citation styles facilitated by CiteMe are ABNT, APA 7th, MLA 9th, Chicago, Harvard, IEEE, Vancouver, OSCOLA, ISO 690, Turabian, Nature, Science, and a variety of others. The tool offers several features such as Open Access PDF links via Unpaywall, import/export capabilities for BibTeX/RIS, citation management across multiple projects, as well as options for in-text citations and bibliographies. Users can also benefit from browser extensions compatible with Chrome and Firefox, an API v1 tailored for developers, and integration with ChatGPT through GPT Actions. Built on the Next.js 14 framework, CiteMe harnesses the power of Google Gemini AI to ensure greater accuracy in search results, making it an invaluable resource for researchers and students alike. This comprehensive suite of tools and features significantly streamlines the citation process in academic work.
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