Sendbird provides AI-powered omnichannel communication solutions, including AI agent for customer service, Chat API, and Business Messaging for seamless customer conversations across mobile apps, websites, social media, and more. Our platform supports iOS, Android, JavaScript, Unity, and .NET.
Sendbird’s AI Agent Platform enables businesses to automate customer support across a wide range of channels, including SMS, web, mobile apps, and social media. This solution leverages AI to provide proactive, continuous support by anticipating customer needs and engaging them on their preferred platforms. Businesses can build and manage their own AI agents with an easy-to-use interface, ensuring smooth customer interactions. The platform integrates seamlessly with existing systems, providing businesses with insights into customer conversations, improving agent performance, and offering reliable support in high-traffic environments.
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Aircall transforms business communications with an intelligent, cloud-based phone system built for modern sales and customer support. More than just a calling tool, it provides an all-in-one hub that connects phone, SMS, and WhatsApp conversations in a single platform.
Its AI Assist Pro feature delivers real-time coaching during calls and simplifies follow-up, enabling reps to sell smarter and resolve support issues faster. Teams can leverage advanced capabilities like call routing, IVR, analytics dashboards, and power dialers to maximize efficiency.
With integrations across Salesforce, HubSpot, Zendesk, Intercom, Shopify, and 250+ other apps, Aircall seamlessly fits into existing workflows. Businesses benefit from reliable call quality, international number coverage, and scalable features that grow with their needs. Customer stories highlight improvements such as a 4% increase in CSAT scores and the ability to process 25,000+ calls per month with stability and ease. Aircall makes customer conversations more personal, productive, and impactful—without the complexity of traditional systems.
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GoSales.ai
GoSale.ai is an advanced chatbot and automation platform that harnesses artificial intelligence and automation technologies to improve communication and user engagement on the widely used messaging app. Utilizing natural language processing and sophisticated machine learning techniques, GoSale.ai is capable of comprehending and addressing user inquiries, offering relevant information, and performing set actions within WhatsApp chats. This automation empowers companies to offer tailored and prompt responses to their clients, manage routine processes, and provide continuous support at any hour. From addressing frequently asked questions to gathering user data, managing orders, and sending alerts, GoSale.ai enhances the efficiency and scalability of customer interactions. As a result, businesses can effectively connect with their audience while minimizing manual workload, ultimately leading to a more streamlined operational flow. The integration of such technology not only enhances customer satisfaction but also allows for greater focus on strategic initiatives.
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Kanal
Kanal is an innovative automation platform for WhatsApp that aims to elevate your messaging approach into a powerful tool for generating sales. This platform enables businesses to fully leverage WhatsApp's capabilities to effectively connect with potential customers, convert leads into sales, and streamline their customer service processes.
Among its standout features are:
Smart Campaigns: Initiate focused WhatsApp campaigns specifically designed to meet customer preferences, enhancing engagement through tailored messaging.
Automations: Ensure round-the-clock immediate responses and develop personalized scenarios to create unique customer experiences at scale.
Multi-User Collaboration: Enhance teamwork and customer service strategies through improved communication among team members.
Custom Conversations: Tailor interaction flows to resonate with your brand's identity and the specific journey of your customers.
Comprehensive Reporting: Access detailed insights on how campaigns are performing along with metrics related to customer engagement and return on investment.
Chatbot Integration: Streamline the handling of common queries while offering prompt assistance.
QR Code Generator: Effortlessly produce and distribute WhatsApp contact information for easier customer access.
Kanal not only simplifies the messaging process but also empowers businesses to build stronger relationships with their audience.
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