• Name: Rafael R.
    Job Title: Owner
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Awesome Customer Service

    Edited: Jan 30 2023

    Summary: The agent is a life-saver and most of all, I do not have to pull my hair out fixing the same issues anymore.

    Positive: I like how my problem was explained to me and how to fix it. The agent was very understanding of my frustration.

    Negative: The only problem I had was understanding the key points of successfully uploading products on the app.

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  • Name: Jonathan S.
    Job Title: Ecomm. entrepreneur
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Fantastic Help getting products onto Amazon

    Date: Jan 27 2023

    Summary: Brilliant experience from start to finish. I'd highly recommend the product for linking Shopify to Amazon.

    Positive: The support team were very knowledgeable & extremely thorough as they helped me through the template creation & uploading process. They warned me that the first upload was likely to have some errors at the Amazon end & that they would fix them. They were right & then very quickly fixed the problems, so I now have my first products on Amazon.

    Negative: Nothing, I can't suggest any improvements because the support team are really great.

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  • Name: Omid S.
    Job Title: STO
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Highly recommended!

    Date: Jan 21 2023

    Summary: Overall, it's been one of the best investments I've made in terms of running my business. Highly recommended!

    Positive: I recently had the pleasure of using the CedCommerce Etsy Integration app, and I'm thrilled with how intuitive and powerful it is. The app simplifies and streamlines the process of listing items on both Etsy and my own website for maximum ease-of-use. Here are some pros and cons that I've found:

    -Easy to set up — no need for a developer!
    -Automatically syncs inventory across Etsy and my website, always keeping them in sync
    -Automatically creates product listings for each item, making sure customers can find what they're looking for quickly
    -Support team is very helpful in answering any questions I have

    Negative: Still working out some compatibility issues between the app and certain themes.

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  • Name: Rockford B.
    Job Title: Owner
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great Staff. Great Service

    Date: Jan 20 2023

    Summary: Overall the experience is amazing. I am looking forward to obtain more services from them and grow my ecommerce store.

    Positive: The staff is there for help all the time. Customer service is amazing and the services are just amazing.

    They're available 24*7 for help and I truly enjoyed their services.

    Negative: There are no cons I see till now. They're better than any other company service out there.

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  • Name: Sam J.
    Job Title: Managing Director
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Fantastic customer service!!

    Date: Jan 20 2023

    Summary: Very positive, I'll keep using this app for sure as I know that if I incur in any problems they'll be able to help immediately!

    Positive: Super fast reply and they solved the problem in record time. I didn't even have to wait. Very kind staff, as well.

    Negative: Very minor issues with the integration which were also due to me not having filled fields properly.

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  • Name: Erdi B.
    Job Title: Web Master
    Length of product use: Free Trial
    Used How Often?: Yearly
    Role: User, Administrator, Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Awesome Service & Excelent Customer Service

    Date: Jan 17 2023

    Summary: After 2 months of great work on the integration. They have really experts in their field. They also have people who are very helpful and follow their work closely.

    Positive: They helped us integrate our store with Fruugo.

    Negative: N/A.

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  • Name: Criss M.
    Job Title: Jeweler
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Products Uploading & Editing

    Date: Jan 17 2023

    Summary: All staff I've had an interaction with are extremely friendly & ready to help at all times, I've probably had the best customer service ever by using this app.

    Positive: The customer service is on point, everyone is acting at the highest level of professionalism, looks like an amazing customer service environment too.

    Negative: Everything was fine. Not a problem, not feeling like rushing, excellent customer service.

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  • Name: Anonymous (Verified)
    Job Title: Manager
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Outstanding Customer Service

    Date: Jan 16 2023

    Summary: Overall with the power of great customer service, I enjoy using this app.
    Their team makes it easy.

    Positive: Always extremely helpful and super fast replies. I love this team. It is just fantastic! I've been looking for this for a long time, and finally, I found it!

    Negative: The app is a little bit complicated but the team is always online to guide you the best way they can.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Ceo
    Length of product use: Free Trial
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Pending to result promised

    Date: Jan 15 2023

    Summary: The experience is on process. For now I like the availability of Google integration team. I've a great experience.

    Positive: CedCommerce Google team is great. I'll thank them when the result promised is OK this week started on Tuesdays.
    However the team is 100% available to respond me and making me comfortable on my choice to choose them.

    Negative: They are helpful, nothing to show that I don't like.

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  • Name: John C.
    Job Title: Owner
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    My experience with CedCommerce

    Date: Jan 13 2023

    Summary: Excellent, I highly recommend, Fruugo Woo is one of Best I used. The team understood my requirement as well as done my major of the work to helped us get to Fruugo to the quickest.

    Positive: Highly Recommended Support. Fruugo Woo is one of Best I used.

    The team understood my requirement as well as done my major of the work to helped us get to Fruugo to the quickest.
    So that's a great Thumbs up for them and their 24*7 active support that made my life easy to work this threw.
    The best I felt was that they know their Partner to the tee and got us through to their each requirement to get us Live over Fruugo with our Business limitations.
    I will Highly Recommend Cedommerce's Plugin for Fruugo WooCommerce as well as their Support who are polite, knowledgeable as well as proficient to handle my business needs being a great helping hand in it's growth.
    Just go For them as your First Choice!
    Cheers!

    Negative: None I can think of, I will make further comments if necessary.

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  • Name: Anonymous (Verified)
    Job Title: Founder
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Quick responses & support to my questions!

    Date: Jan 13 2023

    Summary: Fast responses, & a very patient CS rep! quickly! I had an issue with syncing my product to Amazon and Nupur helped me solve my issue really quickly.

    Positive: Fast responses, & a very patient CS rep! quickly! I had an issue with syncing my product to Amazon and Nupur helped me solve my issue really quickly.

    Negative: Not applicable. Service was perfect. No complaints!

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  • Name: Anonymous (Verified)
    Job Title: CEO
    Length of product use: Free Trial
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Google Ads

    Date: Jan 11 2023

    Summary: The support i received was priceless, they responded instantly helping me to sort out the issues I had with Google Ads, I will always recommend them for any challenge I can encounter.

    Positive: I like the app they have, its user friendly, even a person who is using it for the 1st time can easily navigate.

    Negative: The pricing of the services is too expensive for small businesses that are just trying to penetrate the market.

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  • Name: Joe S.
    Job Title: Director
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great App/Software! Recommended!

    Date: Jan 11 2023

    Summary: Highly recommended! great software/app, great customer support, very fast and responsive! 5 stars cannot fault.

    Positive: Great customer support, great app/software, what's not to like? big shout out to Anoop for his patience and attention to my questions! 5* also Geetika has been helpful on the journey as well, they are always available at a touch of a button or a WhatsApp message away.

    Negative: Nothing, if I had to choose I would say an option to delete product in the app, but they said this is due to API restrictions, so maybe not their problem. Maybe it will change.

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  • Name: J W.
    Job Title: Shop owner
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Fast customer care

    Date: Jan 09 2023

    Summary: Does the job for me in terms of syncing orders and product listings. There are many options available to offer flexibility to the customer.

    Positive: I like that the customer care is very fast when there are any issues. There is always someone available to help out.

    Negative: The software is quite complicated for me, so I have had some issues. Luckily there is the fast customer care support team to help me out.

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  • Name: Sir Perry J H.
    Job Title: Director, CEO
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Onbuy and eBay sync plugins

    Date: Jan 07 2023

    Summary: CedCommerce products are as good as their after sales service, and the after sales service has been excellent, their plugins are easy to use and have a lot of in depth options so a lot of thought and experience has gone into this, friendly team I have had regular live chats with, even where my 2 year old daughter now says hello to my contact agent when she can hear his voice.

    Positive: The Onbuy plugin at the time of this review is free, with an options install/support option of just $20 usd, syncing with my woo store I am now able to have live update price and stock keeping from my woo, it was important for me to manage and centralise stock levels, and have a pricing option, in my case an increase in price on Onbuy to cover selling fees. I was pleasantly surprised with the speed and effectiveness of support as I reached out for help with the syncing, they went through with me setting up one product which I then was able to copy into the entire catalogue and get all inventory synced and priced as I wanted . . . I was so happy with this I turned to the eBay plugin which has a cost, but now familiar with CED products and the differences in only being a different marketplace this has been value for money, I purchased a support package with the eBay plugin and they installed and set it up for me. Great. I know have a managed pricing strategy, stock control and promotions manager all from my woo store that automatically updates into the Onbuy and eBay listings. It's been worth every penny.

    Negative: I have yet to find a fault with the product or service provided.

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