BrandMail Reviews

Summary: We have enjoyed using the program and it provides great assistance to our clients in obtaining our full contact list and details of the company. Any issues have been attended to speedily by the support team.

Positive: The program was easy to install and the program was able to customize exactly to our specifications. Good support assistance.

Negative: We have not experienced any issues regarding the program.

Summary: We are delighted with the finished product and use our BrandMail signature with pride! Great team to deal with - from design to implementation and support. They have done an outstanding job of our first branded signature and we look forward to working with BrandMail on future branding requirements.

Positive: I was impressed with the ease of interaction with the BrandMail team, the effective collaboration to create the best signature, and the efficient implementation of the product.

Negative: I cannot fault any of the dealings we've had with BrandMail - they are always professional, effective and supportive, hence I cannot list any Cons. as there are none.

Summary: The experience from the get-go was super friendly, efficient, and pleasant. The team has a great appreciation for the importance of upholding good visual design. The setup was really simple and easy, and the user interface is definitely user-friendly and comes packed with many great design features and templates. I also liked the detailed self-service knowledge base that comes with detailed animated tutorials. It's definitely a game changer for the design and brand teams.

Positive: I like how the system includes user friendly design tools that are very flexible and have few creative constraints. As a designer, it helps me maintain the professional and visual integrity of the brand I manage. Its seamless Outlook integration is amazing and gives you quick access to professionally designed templates, signatures, presentations, fonts, and color palettes.

Negative: I can't think of any cons; the team has been extremely helpful with training, the setup, and even helping me achieve unique design requirements.

Summary: A very user-friendly experience - especially for someone like me who is not particularly tech-savvy. Nothing seemed like too much trouble for the team that I worked with.

Positive: The flexibility of the product across a range of requirements and the consistency of the designs. Tamper-roof signatures as opposed to HTML ones. Ease of integration with Outlook, good security.

Negative: Costs more than the alternatives but you get what you pay for!!

Summary: The overall experience and interaction with the product and its support team is flawless. Great onboarding, continuous support and good communication channels.

The product delivers on its promises and features.

Positive: The ease of use.
The single portal to control all the features.
Product is well structured, the layout is intuitive and easy to navigate.

Negative: No cons that were noticed while using this product.

Summary: Overall experience from the sale to the on boarding, we received a number of follow up calls, to ask if we are still enjoying, now that customer service, we tend to keep everything simple, but this program has so many features that are excellent that we utilize in our work environment.

Positive: All our signatures just work, we can pull statistics on our company regarding mails read, links opened etc.

Negative: There are really no cons with this product, it just do what it's intended to do.

Summary: It has been easy to work with the team and implement and has really been great to see the increase in engagement that we see coming from our partner base when we communicate important information using BrandMail.

Positive: It has opened up new ways for us to communicate important information with our partner channel that ensures the message is seen by all of our partners.

Negative: None just yet, we are quite satisfied with the product.

Summary: BrandMail has solved the following problems that I experienced for more than a decade:

1. Keeping our branding consistent in all emails (and not giving team members the opportunity to mess things up)

2. Keeping our most up-to-date materials in one place for simple attachment

3. Saving team members time by using mail templates and not forcing them to go to a specific website to copy/paste scripts

Positive: I've been trying to figure out the best way to verbalize the way I smile whenever a new employee thanks me for their beautiful signature and I know that they won't be able to break it no matter how hard they try or cheer when my CEO says that it's a real game changer to be able to have all our most updated attachments right there in her email instead of forcing her to search for things in SharePoint or giggle when I upload a new email template to make tech support's job easier, so basically what I'm saying to you in this massive run-on sentence is that you will experience real joy from using BrandMail. I promise.

Negative: If you're one of those people who doesn't read an instruction manual, like me, it will take a while to learn and retain everything you need to know. But the leadership team is always there to answer questions (even when the time difference means they're answering questions at 10pm their time!) and the Knowledge Base is expansive.

Summary: My overall feedback can only be excellent, excellent, excellent. From the day I made first contact with our needs up to our first signature sample, all of this just worked and was done in a friendly and professional manner. With them you know your data is safe and secure.

Keep up the good work. To all the staff great work and thank you for the positive journey.

Positive: - Friendly Service: Always helping does not matter when
- Very knowledgeable. Knows their product and knows the market
- Met our demands spot on with added features that I did not expect
- Honest and open from day one, what can be done and what they can deliver
- Excellent technical support
- Signature layout is world class if not out of the universe.

Negative: - Little bit costly but you pay for what you get

Summary: Fantastic! From initial deployment to the user experience, everything really has been incredibly smooth.

Positive: Ease of use from both Admin and user perspectives. We have also been blown away with the support we have received.

Negative: Nothing to dislike as of yet. Any questions or issues we have run into are always addressed promptly by the support team.

Summary: My overall experience using BrandMail has been great. I would recommend it to anyone or company looking for a system to manage signatures and signature templates.

Positive: I love the ease of use while using it. As well I love how user friendly the BrandMail admin site is.

Negative: I have yet to find anything about using BrandMail that I don't like.

Summary: Client-centric.
Solutions-based.
Engaged and positive.
Problem-solvers.
Detailed and design-focused.
Easy to work with.

Positive: Solved our issue.
Great service.
Exceptional branding and design.
A platform and services to leverage as we grow.
Fabulous onboarding support.
Technical proficiency.

Negative: I have no cons to speak of. They were very easy to do business with. A wonderful onboarding experience.

Summary: Great, Paula and her team have been so helpful with everything. We have received great support and guidance.

Positive: Brand consistency, easy set up and admin portable. Can update the teams signatures and banners so easily now!

Negative: Can't see signatures when sending from Macs but not a huge deal.

Summary: The problem we were having before using BrandMail was that campaigns that were being run via email to our customers that were supposed to be benefitting our customers were being missed or overlooked. Because we email customers daily and our signatures are now branded our own, visible and we can add the messages and campaigns with a call to action these important and valuable messages are being seen and benefit our customers. It also solves the problem which is contact details my customers never had as my email signature previously used to only come through once in a thread and customers would have to search through it to get my details such as a phone number whereas now it's always there and is in line with our company's brand which I love.

Positive: I love that BrandMail allows us to add messaging and campaigns to our signatures where you can't miss the message, these messages used to be missed by our customers sent via email as they were easily over-looked or seen as spam where now we know with the insights, feedback and call to actions that our customers are seeing these messages and are gaining value by what we offer.

Negative: I haven't come across anything I don't like or appreciate I think it has great value for money and is delivers more than I was expecting.

Summary: BQ is a very friendly company and everyone loves his job. The contact is always nice and the support is great.

Positive: it is easy to use, easy to set up and it works on every computer fine. We use BrandMail every day and we are glad to use it.

Negative: Nothing. We had the chance to use a beta version for web and as a beta, some things didn't work. But BQ fixed it very fast and now everything works just great.