8am Reviews

Summary: We are very happy with this program's abilities and high quality function. It is so easy to understand and use. We've been using LawPay for about 10 years and recommend it to all business people searching for the easiest way to handle payments.

Positive: We are a very busy law firm and LawPay makes receiving payments so convenient and fast. And it's convenient and fast for the client as well, so a win-win. We never have any issues with the program, and it is so easy to do a refund if needed, to download reports, and find old transactions via the "history" section. It is a well created program.

Negative: I have no negative comment to make. This program is excellent and I recommend it to any business.

Summary: Our experience with CPACharge has been very positive. Payment collection is an important part of running an accounting practice, and having a dedicated solution designed with accounting and professional-service firms in mind makes a meaningful difference.

CPACharge gives our clients multiple ways to pay, which is especially useful because different clients have different preferences. Some clients prefer the speed and convenience of paying by credit card, while others would rather use an electronic check. Having both options available makes it easier for us to accommodate our clients without requiring them to navigate a complicated payment process.

From the firm's perspective, the system has helped streamline the payment process and reduce some of the administrative effort traditionally associated with collecting client payments.

Positive: As an accounting firm, we place a high value on reliability, security, ease of use, and professionalism when it comes to collecting payments from clients. CPACharge has proven to be a valuable payment-processing solution for our firm, particularly because it allows us to accept both credit card and electronic check (eCheck/ACH) payments in a manner that is convenient for our clients and efficient for our staff. From a client-service standpoint, convenience matters. Accounting clients are often busy business owners and professionals, and they appreciate being able to make a payment quickly rather than having to mail a physical check or coordinate payment over the phone.

CPACharge provides a more modern payment experience that fits well with the way clients expect to interact with professional-service businesses today.

Making the payment process straightforward also helps eliminate unnecessary back-and-forth between our staff and clients. The easier it is for a client to pay an invoice, the easier it is for our firm to keep accounts receivable moving.

Negative: Electronic payments still need to be properly matched and reconciled with client accounts, but the overall process can be more efficient than handling paper checks.

Summary: My experience has been very good. I am so glad we switch to LawPay Pro! I would recommend this product if asked.

Positive: Ease of use compared to other systems, and it is reliable. I've never had any issues. The system does not go down or glitch, which is incredibly important.

Negative: None. I haven't experience any issues that I would term a "con."

Summary: Beta tester who has experienced the features getting better and better with time. The AI support for easy queries is helpful, and the development team is open to suggestions.

Positive: Easy to track time and generate invoices. Client payment reminders help manage A/Rs. Customer support is quick to reply to inquiries.

Negative: Would like AI integration to manage previous invoices.

Summary: I've been a user of MyCase for 3-4 years, as a solo practitioner. I find that it's great for managing customer and case details, handling time entry and invoicing, reconciling accounting ledgers to cash accounts, and allowing for e-signature on contracts.

Positive: Fully integrated, has nearly all of the tools you need to run a professional services firm's practice. Support is super-fast, and they take care of issues quickly, if they arise.

Negative: Missing a few minor features, like booking links which I have to incorporate from other vendors.

Summary: Overall, we highly recommend LawPay to any law firm looking for a secure, dependable, and continually evolving payment platform. Their commitment to customer service, ongoing innovation, and ease of use makes them an excellent partner for legal practices.

Positive: We've had an excellent experience using LawPay and have found it to be one of the most reliable and user-friendly payment solutions available for law firms.

The customer support team is consistently friendly, knowledgeable, and professional, making it easy to resolve questions or issues quickly. The platform itself is intuitive for both our staff and our clients, which has streamlined our payment process and reduced the need for assistance.

One of the things we appreciate most is that LawPay continues to innovate. They are constantly introducing new features and enhancements that improve the overall customer experience. In addition, their frequent online training sessions and live webinars are extremely helpful for keeping firms informed about new tools and best practices.

Another standout feature is the integration with Affirm financing, which gives our clients greater flexibility when paying for legal services. This has been a valuable option for many of our clients. We also appreciate that LawPay waives the program fee, helping to keep overall costs reasonable.

Negative: The only downside we've encountered is the fee structure for eCheck transactions. While the fee is capped at $5.00, the additional 1% charge seems unnecessarily high for a payment method that involves minimal processing costs. We'd love to see LawPay eliminate this fee altogether, as doing so would make an already outstanding service even better.

Summary: Awesome Service & the Billing/Invoice Dashboard is now even easier to make use of. I wish I made use of CPAcharge sooner and followed my business partner' lead on the implementation of this service and Great Billing/Collections tool.
Thank you

Positive: Wow, I was skeptical on this process, but I now see how I can get rid of my credit card machine & email invoices to clients that can even pay the invoice ONLINE on their own phones.
1.) No need for a credit card machine.
2.) A CPAcharge invoice can be prepared, sent in an email with my normal bill for services as an0 attachment.
3.) Clients seem to like the email rather than having to use a credit card reader.
Thank you...

Negative: I signed up over 6 months ago and did not see until recently how CPAcharge could have worked to increase my Billing and Collection process on many clients.

Summary: Completely satisfied! I don't think I've ever had to contact support other than when we switched away and then when we came back!

Positive: The website is easy to navigate for reviewing transactions, printing lists of transactions, etc. With the integration through our Practice Panther service, it is easy to pay partial or complete payments on invoices. We tried another service, but came back to Lawpay because it was less expensive and easier!

Negative: No problems with our use that I can recall. Thanks, Lawpay!

Summary: we are satisfied with the product what else is there to say
5 star rating works great I need to use fourteen more

Positive: Easy for clients to access and pay without us getting involved.
We can also log in and make payment using Client Bank information

Negative: Nothing more to say, it works we are satisfied with product

Summary: I think that once you get past the first month of integration it's very easy to use. We are still learning more every day. I do wish there was more hands-on learning rather than support by phone or even an in-person class closer to our area.

Positive: The ease of this program, once you get integrated, and how easy it is to track billable items and its organization of all client information.

Negative: The integration period is a little complicated especially if you have never used an actual system for a law office and have strictly used only a Microsoft system for everything.

Summary: MyCase is a simple, all‑in‑one practice‑management system that works really well for small and mid‑size firms, especially family law, because it makes calendaring, client communication, billing, and document handling much easier.

Positive: Access Anywhere Cloud‑based platform accessible from any device. All‑in‑one workflow automation, robust document and calendar management, and built‑in billing, invoicing.

Negative: No built‑in e‑signature features for document signing

Summary: Overall the ease of getting paid is appreciated. My bottom line is positively impacted by the regular use of LawPay

Positive: The ease of sending QUICK BILLS to clients make the use worth it! The fact that clients will pay their Bills much faster with a credit card helps my bottom line.

Negative: The fact that we no longer get an email with a COPY of the QUICK BILL sent to client.

The varied fees charged by LawPay and the fact that I cannot determine in advance what that fee will be

Summary: It's been very easy to use and implement. It's made billing and collecting payments much easier and faster, and my clients have options to pay using e-checks, credit cards or Affinipay's loan option.

Positive: I like that you can track payments from clients and the options it gives for clients to pay. I also use Law Pay Pro, so I can keep track of my time and send bills to clients for even faster payment. I also like that they have options for trust and operating accounts, so you can keep everything separate.

Negative: There still isn't a spell check function in Law Pay Pro, so even though it will show you a misspelled word (underlined in red), there isn't a correction mechanism other than going back yourself. So, if there is a word that appears to be spelled correctly, but isn't the spelling you intended, you won't catch it.

Summary: LAWPAY is user friendly and compatible across all of our firm's functions! I would highly recommend this payment software to any law firm as it displays daily reports and the firm always has a pulse on incoming payments processed daily. If necessary a firm can run various reports to see their client payments on a daily, monthly or annual basis.

Positive: I love the ease of utilizing LAWPAY for processing payments in our firm. The system provides transparency and also the report feature is a bonus that we rely on each day to show a snapshot of how our small practice is thriving!

Negative: One con would be any e-checks are on a delay and not visible in a daily report.

Summary: I appreciate the occasional improvements in using the product as indicated above. As a lawyer we are a captive population for this service given the ethical restraints/prohibitions governing commingling of funds, and I am glad your service can handle this, enabling us to accept charge card transactions (which many clients call for in order to financially manage and afford legal services)

Positive: I like that the product continues to update/adapt/improve, including the new payment.charge input page.

Negative: the fees/expense/costs rate charged to use users... pretty steep. Also, strangely, in this latest iteration, one must back-page to the home screen to log off--there seems to be no direct log off link on the page where one lands after successfully entering a charge. Weird and a PITA--very inconvenient and should be easy to fix.