Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
WRKZY consolidates shared conversations from WhatsApp and email, along with contact and company information, sales pipelines, catalogs, quotes, campaigns, tasks, and workflow automation into a single, organized workspace. This platform enables teams to assign conversations, maintain a comprehensive customer history during transitions, link commercial activities to the relevant messages, and ensure clarity regarding the next actions and responsible individuals. Tailored for B2B sales, customer support, success, and operations teams, it enhances collaboration and efficiency. Additionally, the integration of AI facilitates the creation of summaries, drafts, and useful suggestions, while users retain oversight and accountability for the ensuing actions.
Key features include shared WhatsApp and email conversations, team inboxes with ownership and routing options, detailed contact and company records, controls for conversation status, priority settings, follow-up reminders, and SLA management. It also offers configurable sales pipelines, product and service catalogs, streamlined quote creation, buyer-review workflows, WhatsApp and email marketing campaigns, and robust workflow automation capabilities. Furthermore, the AI-assisted summaries help in distilling essential information, making it easier for teams to stay informed and proactive.
Description
wCRM serves as an open-source CRM tool designed for WhatsApp, functioning as a shared inbox for teams engaged in customer interactions via the platform. It consolidates sales and support dialogues into a unified environment, enabling teams to streamline lead management, coordinate responses, and track follow-up tasks effectively. Targeted at startups, small enterprises, sales teams, and agencies, wCRM assists in the daily handling of inquiries, customer service exchanges, and sales discussions. With its collaborative features, teams can work together on replies, maintain organized communication with clients, and oversee workflows related to follow-ups and lead details. By integrating the management of team conversations with a CRM-like organization of leads, wCRM aims to enhance the way organizations oversee customer interactions on WhatsApp, ensuring efficiency and clarity in communications. Ultimately, this tool empowers teams to maintain a high level of customer service while managing their sales processes seamlessly.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Pricing Details
₹1,000/user/month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
WRKZY
Country
India
Website
www.wrkzy.com
Vendor Details
Company Name
SRLINES SOFTWARE HOUSE
Founded
2022
Country
Pakistan
Website
wcrm.si
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No