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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

VPR's client information sheets are both educational and practical, equipping pet owners with essential knowledge. The language used has been intentionally "softened" to alleviate any concerns that might alarm clients. To safeguard your practice, it is crucial to inform clients about potential side effects and drug interactions. Enhancing client service involves communicating necessary precautions and possible interactions effectively. Often, feedback from well-informed clients can help avert future issues. The veterinary sector is encountering an increasingly knowledgeable and demanding clientele. Today's veterinary practices can no longer take for granted that pet owners will simply accept that side effects and interactions are inevitable. Pet owners are now more willing than ever to invest in their pets' health and expect a standard of care comparable to that provided by human healthcare professionals. With the rise in awareness, drug companies and veterinary practices are facing numerous lawsuits related to side effects, drug interactions, and the absence of informed consent, underscoring the importance of thorough communication. It is essential for veterinary practices to adapt to these expectations to maintain trust and ensure the best outcomes for their clients and patients alike.

Description

Vetster is a digital platform for veterinary care that connects pet owners with licensed veterinarians and veterinary technicians through various communication methods including video, voice, and text chat. Users have the ability to explore a vast selection of highly-rated professionals, examine reviews, and choose a veterinarian based on factors such as proximity, appointment availability, and the specific species they treat. Appointments can conveniently be scheduled through the Vetster website or its mobile application, which provides a range of services like general advice, triage, second opinions, and more specialized assistance. During these consultations, veterinarians can create tailored care plans and, where legally allowed, issue prescriptions through VetsterRx, which can be fulfilled by PetMeds, or utilize a freeform prescription pad for local pharmacy orders. Additionally, the platform promotes ongoing communication after appointments, enabling clients to arrange follow-ups, request prescription refills, and share medical records with their veterinarians. With integrated features, Vetster allows clients to upload various files, videos, and images, enhancing the thoroughness of virtual assessments and ensuring pet health is managed effectively. This comprehensive approach to veterinary care makes Vetster a valuable resource for pet owners seeking convenient and accessible solutions for their animals' health needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Veterinary Software Associates

Website

www.vpronline.com

Vendor Details

Company Name

Vetster

Founded

2020

Country

Canada

Website

vetster.com

Product Features

Veterinary

Appointment Reminders No 
Appointment Scheduling No 
Billing & Invoicing No 
Boarding Management No 
Image Storage No 
Inventory Management No 
Patient Records No 
Prescription Management No 
Treatment Plans Yes 

Product Features

Veterinary

Appointment Reminders No 
Appointment Scheduling No 
Billing & Invoicing No 
Boarding Management No 
Image Storage No 
Inventory Management No 
Patient Records No 
Prescription Management No 
Treatment Plans No 

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