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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

To ensure exceptional service to your customers, your utility collection office needs a billing solution that is both adaptable and user-friendly. Regardless of whether you're managing bills for electricity, water, natural gas, or other services, the VIP Utility Billing software is designed to streamline the entire billing process. This platform is utilized by various agencies, demonstrating its flexibility to accommodate even the most intricate billing calculations and rate structures. It offers detailed insights into accounts and bills related to individual customers or landlords. Customers can conveniently manage their accounts through online bill presentations, email notifications for billing, web payments, and updates via email or text. All necessary customer information can be accessed from a single menu option, enhancing efficiency. Additionally, the system allows for customizable deposit processing that aligns with your specific policies. With easily filtered grids, you can tailor the data display and seamlessly export it to applications like Excel and Word, ensuring a smooth operational experience. Furthermore, the comprehensive nature of the software provides a robust solution to meet the evolving needs of your utility office.

Description

basis2 serves as a comprehensive billing and customer management system tailored for the global utility sector. This solution accommodates both single and multi-product organizations, enabling the concurrent management of various utility offerings while allowing for the integration of these services into a unified billing statement. With its web-based accessibility, basis2 guarantees that essential customer data and billing information are perpetually available, aiding both operational and strategic decision-making processes. Its robust functionality makes it ideal for regulated, transitioning, and competitive markets, empowering businesses to thrive in this dynamic landscape. The system is characterized by high performance and integrity, employing advanced multi-streaming techniques. It operates independently of the operating system and is engineered for optimal efficiency on any platform that is validated for Oracle and Oracle Applications. By leveraging the extensive features and capabilities of Oracle, a leading application platform, basis2 provides an effective solution for modern utility companies. Its design is not only functional but also adaptable, ensuring that it meets the evolving needs of the industry.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft Excel
Microsoft Word

Integrations

Microsoft Excel
Microsoft Word

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

SoftwareSolutions

Country

United States

Website

www.mysoftwaresolutions.com/solutions/utility-billing

Vendor Details

Company Name

Prophecy International

Founded

1991

Country

Australia

Website

basis2.com

Product Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Product Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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